It's used for all of our virtual environment backups. We use it in all kinds of IT, with over 3000 employees.
IT Director at a manufacturing company with 10,001+ employees
Easy to operate and restore
Pros and Cons
- "It is a stable and scalable solution that's easy to operate and restore."
- "Could be improved with hybrid cloud integration backup."
What is our primary use case?
What is most valuable?
I like that it's easy to operate and restore.
What needs improvement?
For additional features, I'd say having integration backup through hybrid cloud.
For how long have I used the solution?
We have been using the solution for more than five years.
Buyer's Guide
Veeam Data Platform
May 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
If we need support, we call the Veeam branch office in our country.
How was the initial setup?
Initial setup is straightforward.
What about the implementation team?
It was deployed by the reseller.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license.
Which other solutions did I evaluate?
We were approached by Commvault and Veritas solution vendors, but for now, Veeam is good enough.
What other advice do I have?
I would rate this solution an eight out of ten.
Maintenance is done with the SI (System Integrator).
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Assistant Manager-Risk Advisory Services at a tech consulting company with 10,001+ employees
Very user friendly with a straightforward implementation
Pros and Cons
- "This is very user-friendly."
- "Lacks online training."
What is our primary use case?
We use this solution for backup. Our company is a customer of Veeam and I'm the assistant manager and provide risk advisory services.
What is most valuable?
This is a user-friendly solution and I'm very comfortable with it.
What needs improvement?
I'd like to see better training offered online.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward and our deployment was done in-house. We have three people using the solution.
What other advice do I have?
I recommend this solution and rate it nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
May 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
IT Manager at a insurance company with 201-500 employees
Useful for restoring and scheduling jobs; very user-friendly and efficient
Pros and Cons
- "A quick-working solution that is very user friendly."
- "The solution needs more detailed reporting."
What is our primary use case?
The solution provides backup for my virtual infrastructure. We are customers of Veeam and I'm an IT manager.
What is most valuable?
The interface is user-friendly and the solution works quickly. It's also quite helpful for restoring. If there's an instance where I don't need to restore, I can easily copy-paste and that is a useful feature. It's simple to schedule jobs on Veeam and get whatever details you need, it really fulfills all our requirements.
What needs improvement?
It's sometimes difficult identifying the resources for backup and I think that could be improved. I'd also like to see more detailed reporting.
For how long have I used the solution?
I've been using this solution for almost four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We haven't really needed to contact customer service.
Which solution did I use previously and why did I switch?
We previously used a different solution and switched to Veeam because it works faster, the recovery process is very quick, and it's easily scalable.
How was the initial setup?
The initial setup wasn't too easy or too difficult. We had an integrator who helped us and it was a seamless process. Deployment took less than a day but integrating and customizing took some time, not only because of Veeam but as a result of the process involved in migrating from the previous solution. We have one person dealing with maintenance. We're using Veeam on 10 servers.
What was our ROI?
We have been using this product for the past three to four years now, and we have well and truly recovered the cost of implementing it.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are reasonable.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical asst. at a educational organization with 501-1,000 employees
Has good snapshotting and cloning features
Pros and Cons
- "Veeam Backup Replication's snapshotting and cloning are the most valuable features."
- "The cost needs to be considered."
What is our primary use case?
We have scheduled the backup to be done on our side. At certain intervals, depending on the capability of Veeam, we are doing the replication at a remote site on the same cluster that we use Nutanix as a backup. Basically, we have a Nutanix cluster taking backup of another Nutanix cluster. Outside of this, we are also using Veeam, which is on another machine, or basically another storage.
We have 19 Veeam running on a four-node cluster. Currently, we are using 80% of our RAM capacity and have more CPU and storage available, we still have capacity.
How has it helped my organization?
Before using Veeam and HCI, we were performing the functions physically. We used physical machines to run our services. Hardware failure leads to the pillar of our services. Now we have high organization and we can sustain any failure.
We have found the Veeam function very useful because it saves us a lot of storage.
What is most valuable?
Veeam Backup Replication's snapshotting and cloning are the most valuable features.
For how long have I used the solution?
I have been using Veeam Backup for a year and a half.
What do I think about the stability of the solution?
Veeam is a stable solution.
What do I think about the scalability of the solution?
Veeam is scalable. We can add nodes to scale up, it's a scale of architecture.
How are customer service and support?
We receive very good support from Nutanix.
Which solution did I use previously and why did I switch?
Prior to Veeam we had physical machines that required manual backup.
How was the initial setup?
The initial setup of Veeam is very straightforward. It took one month to get the production. After the initial deployment, we had to migrate our Veeam from physical to virtual so that took another two months.
What about the implementation team?
We received help from the OEM. After set up it is easy to manage ourselves without help from OEM or any system user.
What was our ROI?
We have seen a return on our investment within two years. Prior to Veeam, we were doing the work physically, which is costly. We had to buy hardware every time we needed a new service to go to production. Now we have the cluster and can immediately deploy a new Veeam and be up and running immediately.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup Replication is a one time subscription for five years.
Which other solutions did I evaluate?
We evaluated other options from VMware, Cisco Hyper-V and Nutanix.
What other advice do I have?
The cost needs to be considered.
I would rate Veeam Backup Replication an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT manager at a tech services company with 11-50 employees
Useful solution for data backup replication that could be improved by having a more effective support team
Pros and Cons
- "The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository service."
- "We struggled to stabilize the application. We had an incident which resulted in a loss of data and have terminated this solution due to lack of support from the Veeam team."
What is our primary use case?
We use this solution to replicate the SQL server to another site.
How has it helped my organization?
We tried to set up the application from SQL to SQL. We did this for the department, but the process took us almost a year. After we had signed off on the solution we noticed that it was affecting the performance of the SQL.
What is most valuable?
The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository services.
What needs improvement?
We struggled to stabilize the application. We had an incident which resulted in a loss of data and have terminated this solution due to lack of support from the Veeam team.
For how long have I used the solution?
I have been using this solution for three months.
What do I think about the stability of the solution?
We have had issues connecting to the server, specifically connecting to the head office to be on the same network.
What do I think about the scalability of the solution?
We have not tried to scale this solution but it is possible.
How are customer service and support?
Support for this solution could be improved. We have been frustrated getting help via email. When dealing with the support team, they were not knowledgable on the solution and how it works.
How was the initial setup?
The initial setup was complex and required assistance from the team at Veeam. After the installation, the solution does not function as we expected. The deployment took two weeks.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution and came at a higher cost than expected. We were charged higher prices than shown on the website by partners of Veeam. We were not able to buy a few licences to begin with. We had to buy five licences from the beginning before knowing if the solution worked for us. The initial contract for the solution was not clear on which services were to be paid for and which were free.
What other advice do I have?
We first completed a POC in a test environment which worked well. However, when moving over to a production environment, we experienced some issues.
We would have benefitted from more guidance on what options were available based on our internal systems.
I would rate it a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System administrator at a construction company with 5,001-10,000 employees
Quick and simplified backup and recovery on VM and HyperV databases.
Pros and Cons
- "The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It's a faster backup than the conventional methods because it takes up the bare metal."
- "In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem."
What is our primary use case?
Our primary use case is to back everything up.
What is most valuable?
The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It is a faster backup than the conventional methods because it takes up the bare metal.
What needs improvement?
In terms of what could be improved, I would say the manageability but not that much else.
In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem.
For how long have I used the solution?
I have been using Veeam Backup & Replication for a few years.
What do I think about the stability of the solution?
Veeam Backup & Replication is pretty stable. It has the odd problems here and there, but they are mostly due to snapshot running or things like that.
What do I think about the scalability of the solution?
Veeam Backup & Replication is very scalable.
There are two administrators maintaining it.
In terms of increased usage, all future servers will be running Audit. We don't plan on changing for another one.
How are customer service and support?
Technical support is pretty good. They have a fast response.
Which solution did I use previously and why did I switch?
The last solution we used was Commvault and we were not satisfied with the results with the backup time, but that was more than 10 years ago.
How was the initial setup?
The initial setup is pretty straightforward.
I'm not the one who installed initially, so I couldn't say for the implementation, but adding any products is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Our license is yearly, but I don't know the cost.
Which other solutions did I evaluate?
We did brief surveys of other solutions, but Veeam seemed to correspond with our virtual needs because 85% of our servers are virtual.
What other advice do I have?
I am very satisfied with Veeam Backup & Replication.
On a scale of one to ten, I would give Veeam Backup & Replication an eight point five because it solves our problems but it's not perfect, but more than good enough.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Engineer at a government with 501-1,000 employees
Reasonably priced with good ransomware protection and the ability to expand
Pros and Cons
- "Pricing is fairly reasonable and not overly expensive."
- "If you upgrade too quickly, you may have issues."
What is our primary use case?
We primarily use the product for backup and replication purposes.
How has it helped my organization?
The manageability is very easy. It's one console and you can see all of the backups and the replication. The restore processes, the RTO and RPOs, are very low.
What is most valuable?
The best feature is the CDP - the snapshot integration into sand storage.
The new feature for ransomware protection has been great.
We have found the solution to be stable.
The scalability is good.
Pricing is fairly reasonable and not overly expensive.
What needs improvement?
The deployment process can be quite complex.
I can't speak to any features that are missing. It has everything we need.
If you upgrade too quickly, you may have issues.
Technical support could be better.
For how long have I used the solution?
I've been using the solution since 2013.
What do I think about the stability of the solution?
The solution is very stable. That said, upgrades can give you problems if you upgrade too fast.
What do I think about the scalability of the solution?
It's very scalable, however, it can be complex to execute.
We have ten people who use it on a daily basis. It's pretty much used 24/7. It's a mission-critical product in our organization.
We do have plans to increase usage in the future.
How are customer service and support?
Sometimes it can be a bit slow to get assistance as we don't have production support. We just have the normal standard support, which makes sense. They can sometimes point fingers. For example, they might try to say "It's EMC or it's NetApp. It's not our product." That can be a bit of a problem.
Which solution did I use previously and why did I switch?
We used to use Symantec prior to 2013.
How was the initial setup?
The initial setup and deployment were a while back. However, from my experience, I've deployed it three or four times. It's about a day to deploy and it can be complicated. It's not that easy if you don't know what's going on.
We just need one person to maintain the solution.
What about the implementation team?
We did not use a consultant from the vendor side. Everything was handled by our team. We did it in-house.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly licensing fee.
We've found the pricing to be very reasonable. It's not overly expensive.
There are different tiers available, including Standard, Enterprise, and Enterprise Plus. We have the standard license.
What other advice do I have?
We are customers and end-users.
I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Technician at Sherpas Group
Excellent technical support, easy to set up, and very reliable
Pros and Cons
- "It's the most easy-to-use backup replication that I have used so far."
- "We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products."
What is our primary use case?
We have, I'd say, about 20 different customers running Veeam and sending backups to our hosting center. We also have our own hosting environment with about 200 servers, which we are backing up with Veeam Backup and Replication.
What is most valuable?
The solution is stable and absolutely reliable.
It's the most easy-to-use backup replication that I have used so far.
I've found that the scalability is fine.
The initial setup is pretty simple.
What needs improvement?
We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products. It's something that they need to figure out. I'd like the three versions streamlined so they fit together better, as, right now, they are very different.
For how long have I used the solution?
We've been selling the solution for three or four years or something like that.
What do I think about the stability of the solution?
The solution is reliable and the performance is good. We find it to be stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
Scalability is possible with this solution. If a company needs to expand it, it can do so.
We have 50 customers that pay for this solution right now.
How are customer service and support?
Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the level of support on offer. They really try their best to resolve issues.
How was the initial setup?
The solution is simple and straightforward.
I cannot recall how long it took to actually deploy the product.
We have three managers that can handle the deployment and maintenance aspects of the product.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing and have a monthly subscription.
What other advice do I have?
We are a reseller.
I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
HPE Zerto Software
Acronis Cyber Protect
IBM Turbonomic
PRTG Network Monitor
Dell PowerProtect Data Manager
Veritas NetBackup
Cohesity DataProtect
Veeam Data Cloud for Microsoft 365
Azure Backup
VMware Live Recovery
Nagios XI
BDRSuite Backup & Replication
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?