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Stefan Schneider - PeerSpot reviewer
Lead Engineer Storage at Abraxas Informatik AG
Reseller
Mar 11, 2021
Great support, easy restore feature, and quite scalable and stable
Pros and Cons
  • "Its ease of use for restore is really good, and for Exchange, the Exchange Active Directory is great."
  • "The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing. Its pricing should also be improved. It is quite expensive."
  • "The implementation of the features can be improved. Currently, there is no segregation of duty."

What is our primary use case?

It is used for the virtual environment, which includes virtual Windows servers being on ESX or Hyper-V. It is also used for databases and Exchange in these environments.

We are using version 10. The latest version is 11, but we are not eager to use that because it came out only two weeks ago, and that is not enough for us.

What is most valuable?

Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great.

What needs improvement?

The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing.

Its pricing should also be improved. It is quite expensive.

For how long have I used the solution?

I have been using this solution for more than 12 months.

Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,479 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is quite stable, but you cannot compare it to IBM Spectrum Protect. IBM Spectrum Protect is more stable than Veeam.

What do I think about the scalability of the solution?

It is quite scalable. We are planning to increase its usage. Its scalability is linear. You have more and more virtual systems and fewer physical systems. IBM Spectrum Protect is more for physical systems, and Veeam is for virtual systems.

How are customer service and support?

Their technical support is great. I would rate them a ten out of ten.

How was the initial setup?

It is complex. You certainly need some external guidance for this. The deployment itself is not a big thing. It is the creation of the architecture that is complex. You have to create an architecture that fits your needs.

What about the implementation team?

We can do it ourselves.

What's my experience with pricing, setup cost, and licensing?

Veeam is quite expensive. There are no additional costs to the licensing fees. IBM Spectrum Protect is also expensive. 

They should improve its pricing. They raise the price every time there is an increase in the features of the product. They should think twice about that.

Which other solutions did I evaluate?

We had a look around, but we decided on Veeam.

What other advice do I have?

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Cloud workload Migration & Onboarding Lead at Globe Telecom
Real User
Mar 4, 2021
A straightforward solution that comes with good support and can be used as an alternative approach for migrating from on-premise to cloud or for disaster recovery
Pros and Cons
  • "It is a straightforward solution; there is no need for a dedicated technical person to do the backup and replication, and Veeam is very straightforward when it comes to doing the replication."
  • "It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it. I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported"
  • "It needs to support more applications."

What is our primary use case?

Our company is an integrator, and we are offering the Veeam solution for our existing clients and some prospective clients. We currently have 10 to 15 clients. 

What is most valuable?

It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication.

What needs improvement?

It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it.

I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported.

For how long have I used the solution?

I have been using this solution for over a year now.

How are customer service and technical support?

Veeam offers good support. After you get their product, they provide online support. You just need to raise a ticket, and then someone from global support will contact you. I'm okay with Veeam's support.

How was the initial setup?

It is very straightforward. You just need to spin up the virtual machine and enter proxy, and then you can start the backup. 

The deployment takes a couple of hours. It takes a maximum of two or three hours to deploy it for an enterprise. It is a really straightforward solution. To deploy it for an enterprise, you need at least two to three resources.

What other advice do I have?

This solution could be used as an alternative approach for migration from on-premise to cloud or for disaster recovery. If you have two data centers and you need to replicate the primary virtual machines to another site, this can be an option.

I would recommend this solution to others. I would rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,479 professionals have used our research since 2012.
reviewer1213113 - PeerSpot reviewer
Account Manager at a tech services company with 51-200 employees
Real User
Feb 4, 2021
Reliable, affordable and user friendly
Pros and Cons
  • "Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that."
  • "Veeam is good up until 300 VMs."

What is our primary use case?

Our primary use case with Veeam Backup & Replication is to backup critical data. We would recommend that a person put on a Veeam backup service so that in a disaster recovery scenario you set what has to come back up first because that is going to be the critical information that has to go back up as quickly as possible. You can put anything on critical servers, but we recommend that you use it for critical data that it is going to be restored within a four hour timeframe.

Veeam Backup & Replication can be deployed as agent-based or you can set it up to replicate back to a NAS, some sort of device onsite, so that a copy of your data goes to the device onsite and another copy goes to a data center for a backup as well. Then, if that server crashes, the device that's at the location has the latest copy of the good data from where they get the backup.

How has it helped my organization?

Veeam Backup & Replication has most definitely improved our organization because it saves the IT a lot of headache. 

What is most valuable?

Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that.

The dashboard is very, very easy to understand. We do demonstrations all the time with customers just to show them. If they've lost particular files because of a server going down, we can retrieve those files for them and quickly bring those files back up. So in a disaster recovery where you've got a location that's either been hit with a tornado, a hurricane, an earthquake, or whatever the disaster might be, this company and customer has to be up, then this data is secured offsite as well, and can be pulled down either to a VM, a virtual machine, or to another physical server. It is just a matter of how fast your internet connection is.

What needs improvement?

Until internet connectivity becomes standard all over the country and all over the world, as far as minimum speeds, the main thing would be just making sure that your data is being transferred as quickly as possible, that the data transfers are seated correctly, and that the replication takes place and is monitored. The service can be managed or unmanaged, it just depends on the customer's IT ability as to how much or how little we can help.

There is always room for improvement on anything, but at this point I think it's perfect. But I'm sure there are other things that customers are wanting that Veeam could probably put in their next update or patch. But at this point I don't have any information on that.

As companies grow, it just depends on what their needs are as to what we can help them with as far as the recovery is concerned. Larger businesses with more than 300 VMs would be a perfect scenario for Rubrik. Veeam, I think is good up until 300 VMs. With other services that we have, it could be lower than a hundred VMs, but it seems that Veeam is in a good spot.

For how long have I used the solution?

I have been using Veeam Backup & Replication for probably the last four years.

What do I think about the stability of the solution?

This solution runs very smoothly unless there is a server that goes offline on a customer's site that we don't know about, but other than that, the service is rock solid.

What do I think about the scalability of the solution?

The scalability is pretty much straightforward. It's just like updating software. For anybody that has a little bit of sense about how to update services it is pretty straightforward and simple.

Our clients are a mixture of small, medium and large businesses and they are all over the country.

How are customer service and technical support?

I do sales, so I'm the one that is responsible for selling the sizzle. My IT folks, my engineers, are the ones that face Veeam the company. I would say that the majority of the companies that we deal with in backup and recovery are very, very responsive and I feel Veeam is the same way. It's a great software package, it is inexpensive and it does a lot of things that IT companies and people in general want to see.

Which solution did I use previously and why did I switch?

We use EVault software and Carbonite backups, it just depends on the customer. If you can tolerate 12 to 24 hours of being out of service, then we have other backup services that are right in the ballpark in pricing, but just older technologies. Nowadays everything is like McDonald's and I want it now. I want my hamburger now and I want my data now. It is getting to where customers want that faster RTO and RPO so that they can have their company back up and making money as quickly as possible.

How was the initial setup?

The initial setup is pretty straightforward if you've got a person that knows how things go. Most midsize and large companies will have an IT person on staff that would understand that. If they don't understand it, of course our guys, our engineers, can train them for that and show them which way to go. But normally IT people are pretty familiar with dashboards.

What other advice do I have?

My advice to anyone considering Veeam Backup & Replication would be to definitely demo it and see what you think about it because you can't try it before you buy it, and see how it works in your environment. I'm not too sure if there are any trials that go on for a month at a time, but it depends on the customer. If they decide that this is something good for them, then we move forward with it and adjust as we go. But the majority of our customers know what Veeam is and have seen the product out there, because I send a lot of information out via LinkedIn and send emails to my customers about those services. It would just depend on whether it was an attorney's office, a hospital, whatever he is, but those folks would want to have their data as quickly as possible.

On a scale of one to ten, I would give Veeam Backup & Replication a 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director of Information Technology and Communications at Enertotal sa esp
Real User
Jan 20, 2021
Stable, scalable, easy to setup, offer good support
Pros and Cons
  • "It's not complex to replicate and back up the system."
  • "I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."

What is our primary use case?

We use this solution for virtualization with VMware. I have approximately 50 servers. We also use it for replication of the file server.

How has it helped my organization?

There haven't seen any changes to the way the organization has improved.

What needs improvement?

I would like to see the replication and a recovery plan of the servers in the cloud. It's very important.

For how long have I used the solution?

I have been using this solution for three months.

We use one of the first versions of this product.

What do I think about the stability of the solution?

It's a stable product. I would rate it an eight out of ten.

What do I think about the scalability of the solution?

It's a scalable solution.

In our company, we have one administrator and one other operator who use it. One person for each server.

Based on the orders we receive, we will continue to use this product.

How are customer service and technical support?

Technical support is good. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

Previously, I was using IBM Spectrum.

Three months ago, I made the decision to change to Veeam Backup & Replication because IBM solutions are expensive.

IBM is very good software, but the problem is the cost. I would rate IBM a ten out of ten.

I was also using Acronis, but I wasn't sure of it. I did not have the experience with it.

How was the initial setup?

The initial setup is straightforward. It's easy.

It's not complex to replicate and back up the system.

What about the implementation team?

We used an integrator, reseller, and a public consultant, which was very expensive.

The experience was good but it was a bit of a process with a bit of a struggle.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product, so reducing the cost would be an improvement. The difference between IBM and Veeam Backup & Replication is insignificant.

It is approximately $4,000 to $5,000 for the purchase of the product and I paid an additional $2,000 for the renewal.

What other advice do I have?

For large enterprise companies, I would suggest IBM, but for small companies, I would recommend Veeam Backup & Replication.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Achilles Lobo - PeerSpot reviewer
Infrastructure Architect at Grupo Protege
Real User
Jan 17, 2021
Stable, scalable, and affordable
Pros and Cons
  • "The solution is quite stable."
  • "The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge, helping us avoid using the communication links."
  • "The initial setup was not straightforward or easy. It was difficult and complex."

What is our primary use case?

We do backups of our hyper-real environment and our branch office environment and we have servers running on the 2012 version.

How has it helped my organization?

Previously, we had to manage the tapes and backups locally. When we needed to restore data, we needed to ask for people in the branch offices to insert the tapes and manage everything manually. When we deployed this solution, we no longer had to contact people on-site, to make these actions happen.

What is most valuable?

The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge. This helps us avoid using the communication links

What needs improvement?

The cyber recovery and cyber protections need to be improved within the solution. Right now, they are quite limited. They need to be more extensive and more robust. It would be good to have machine alerts within the technician service in order to be more accurate and go more deeply into the process of validation for the backup data.

We see some limitations in the way that data is analyzed and the market update for the archive is handled.

The initial setup was not straightforward at all.

For how long have I used the solution?

I've been using the solution for about two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The solution is quite stable. We haven't had any issues with its reliability. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We don't see any limitations when it comes to scalability. We haven't experienced any either. The scalability is quite good. If a company needs to expand it, it can do so.

We have about 5,000 users on the solution.

How are customer service and technical support?

We don't directly contact technical support. Our service provider might if there are issues. However, if there are any problems, we've noticed that they are resolved quickly, and therefore I can assume technical support is pretty good. We don't have any complaints.

Which solution did I use previously and why did I switch?

We previously used HP's Data Protector. We switched solutions when we switched service providers.

How was the initial setup?

The initial setup was not straightforward or easy. It was difficult and complex. We experienced some issues early on and needed to make some updates and figure out some workarounds to put it into production.

The deployment took five or six months to put everything into action. It was a long process.

I'm not sure exactly how many people are needed for maintenance.

What's my experience with pricing, setup cost, and licensing?

The contract we have for this solution is affordable. It's not too expensive. That said, I don't know the exact pricing. I don't handle billing or licensing at my organization.

Which other solutions did I evaluate?

We evaluated other service providers, not other backup solutions. Other service providers came with HP Data Protector, NetBackup, and Commvault as solutions they offered.

I'd say that Commvault is a more comprehensive solution if I were to compare it directly to Veeam.

What other advice do I have?

A few months ago, about two months, I was in a meeting and I asked my service provider which version we were using. They said that we were using the latest version. I don't know if it's still the latest version, however, if it not the latest, it's almost the latest.

We access our backup through a service provider.

We're in the process of looking for more protection services to better guard against attacks.

I'd advise those considering the solution to look carefully at the licensing. In the beginning, we experienced some troubles with the licensing models that were acquired by service provider. That caused some limitations. It was a major concern for us at first and might be a major concern for others.

In general, I would recommend the solution. I'd rate it at an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mark Torpy - PeerSpot reviewer
Data Protection Specialist at Tech Mahindra Limited
Real User
Dec 20, 2020
A stable solution that makes it easy to backup and replicate many central sites and remote sites
Pros and Cons
  • "If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier."
  • "Their technical support is excellent."
  • "The reporting feature can be improved."
  • "Veeam Backup and Replication is a very good product, but there's room for improvement."

What is our primary use case?

We use Veeam Backup and Replication for image backups.

What is most valuable?

We use Veeam Explorer for Exchange for single item restores and to restore mailboxes, which is good. With SQL Explorer, you can access SQL, and it's got some good tools that are integrated into the product. 

The Veeam physical backups for Windows is good, but I'm not sure about other operating systems. If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier.

What needs improvement?

Veeam Backup and Replication is a very good product, but there's room for improvement. For example, if you have to set up multiple servers, there's a lot of work to configure and set up projects. But once it's set up, it's very easy to manage. I think you have to resize it in the data center, and then it's pretty simple. We can integrate the storage, and you can use data resizing and do a lot more.

The reporting feature can also be improved. Version 10 has come up with a better report, but version 9.4 isn't so good. I mean, it doesn't show whether we can allow customization of reports and more.

For how long have I used the solution?

I have used Veeam Backup and Replication for one year. 

What do I think about the stability of the solution?

Veeam Backup and Replication is very stable. I haven't faced any problems with it so far.

How are customer service and technical support?

Their technical support is excellent. Whenever I have contacted Veeam support, they were very good, very helpful, and supportive. Their website is a very good support site as well.

How was the initial setup?

The initial setup is straightforward, and it took us about an hour to deploy.

What's my experience with pricing, setup cost, and licensing?

I'm told that Veeam Backup and Replication is a cost-effective solution, and it's very competitive in terms of pricing. It's cheaper, and it's going to be up ahead of the competitors in terms of pricing by sockets. Compared to other vendors, they're much cheaper, and Veeam is almost everywhere now.

What other advice do I have?

Veeam is very good. 

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
IT Analyst at Deschutes County
Real User
Dec 7, 2020
Rock solid, great scalability, and great support
Pros and Cons
  • "It is a rock-solid backup solution. That's all, and that's what we were asking for."
  • "It has improved our organization; I don't have to spend all day troubleshooting backups, so it has freed up a lot of time."
  • "They fixed everything that I was hoping for. It is pretty good. There were a few things in 9.x that I was wishing for, and they came true in version 10. We were looking for retention without having to make a copy job. We're getting ready to migrate m365 to the cloud. I haven't dived into it to make sure, but I wish the m365 backup would integrate into the current console so that we don't have to use two different consoles."

What is our primary use case?

Our use case is about a hundred VMR servers and maybe a handful of agents.

How has it helped my organization?

It has improved our organization. I don't have to spend all day troubleshooting backups, so it has freed up a lot of time.

What is most valuable?

It is a rock-solid backup solution. That's all, and that's what we were asking for.

What needs improvement?

They fixed everything that I was hoping for. It is pretty good. There were a few things in 9.x that I was wishing for, and they came true in version 10. We were looking for retention without having to make a copy job.

We're getting ready to migrate m365 to the cloud. I haven't dived into it to make sure, but I wish the m365 backup would integrate into the current console so that we don't have to use two different consoles.

For how long have I used the solution?

I have been using this solution for maybe two years. I use it daily.

What do I think about the stability of the solution?

It is rock solid. We didn't have any issues.

What do I think about the scalability of the solution?

Its scalability is great. They have scale-out backup repositories where you can add more extents, so it'll grow with you. You just buy more space or another server and then add it into the scale-out backup repository.

Primarily, there are six users, and I'm the primary one. We're all in the operation center.

How are customer service and technical support?

Their technical support is great. They're quick, very knowledgeable, and very proficient. I would give them a ten out of ten.

Which solution did I use previously and why did I switch?

We used Unitrends before this, and it was constant babysitting. It worked great for that time period, but once we migrated to VMware, we decided to try one of the industry standards. It has really paid off for us. Unitrends was quite a bit more expensive.

How was the initial setup?

Now that I understand it, it would probably be simple, but initially, it was a kind of interesting concept. It was a little bit complex, and we had a vendor who configured it for us, but we battled it until we got it all configured the way we wanted. The biggest issue was the space for making the backups. We didn't realize how much space we would use.

What other advice do I have?

Don't waste your time. Go ahead and do it.

I would rate Veeam Backup & Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Technical Consultant at a tech services company with 501-1,000 employees
Real User
Nov 1, 2020
Automatically adapts to your environment, offers one-click restore, and we are pleased with the support
Pros and Cons
  • "The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
  • "They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."

What is our primary use case?

The main use case is performing a backup of a virtualized environment.

What is most valuable?

The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on. It can auto-configure backup transport, whether it be a direct-attach or network-based.

It has one-click restores and instant recovery, which is important because if a product doesn't have a good restore and recovery capability, then the backup is pretty much useless.

What needs improvement?

They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage. It is my understanding that they are focusing on solidifying that now. Everybody wants to be able to integrate with the cloud.

For how long have I used the solution?

I have been using the Veeam Backup & Replication solution for 12 years.

What do I think about the stability of the solution?

Around the first quarter of this year, they rolled out release 10. The last stable version was 9.5 Update 4, and since the release of version 10, they just rolled out the first update, which is 10 Alpha.

Version 10a has a lot of fixes. For the most part, it's a very fluent software, and very stable. However, some of the new features, when they're trying to roll them out, they seem to have to do the updates just to stabilize those.

Over the years they've had some minor bugs, but nothing that stands out in the crowd compared to anything else because everybody else has the same issues.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and technical support?

I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person and they are typically able to assist you or direct you to second-tier support if it's above their typical area of expertise.

How was the initial setup?

The complexity of the initial setup depends on the environment and whether it is an all-in-one or distributed. For an all-in-one situation, it can be very straightforward. You just install it and press next, next, next. You will get everything you need and a fully functional product.

In a distributed setup, you have a couple of components that are external to the server that you're loading the main software on. This is a database server and reporting server, as well as an enterprise managing component. With these additional components, you have just a little bit more configuration. They're not that complex and I've actually done some other backups in the past that were more complex.

Overall, it is pretty straightforward.

What about the implementation team?

In the company that I work for, we have a managed services group. So, our backup and engineering team for managing other environments are also are skilled at doing Veeam.

We have a lot of customers that use Veeam, and I'm the installer implementer. I implement these solutions and do upgrades to them. There are a couple of us who are field engineers, and either of us can maintain and deploy updates.

What's my experience with pricing, setup cost, and licensing?

My understanding is that it is a fairly small price point. They have two different models, where one is based on the sockets that you're protecting, and the other is based on instances, or servers. You can choose whichever model works best for you.

What other advice do I have?

I think that this is a good product across any environment. I've installed it for schools, in the financial industry, for lawyers, and places that vary in size from small to large. I've never had any issues and I recommend it.

I know that there are always new features being released but at this point, there is nothing to say that I need anything more. That said, there is always room for improvement.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
Senior Solutions Architect at Elsewedy Technology
Reseller
Sep 8, 2020
Easy implementation with good pricing and nice stability
Pros and Cons
  • "The solution is quite stable."
  • "So far, it's worked quite well for our clients and I can't think of any places where the solution is lacking feature-wise."
  • "The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them."

What is our primary use case?

We're resellers. We offer this solution to our clients, that are companies of various sizes.

What is most valuable?

The solution offers very good administrative capabilities.

The product is very simple in terms of how it is used and designed.

The implementation is pretty simple and straightforward. It's not hard to set up.

The pricing is pretty good. We find it to be pretty fair.

The solution is quite stable.

The product offers good scalability.

What needs improvement?

I haven't used the solution for long enough to really be able to consider features that may be lacking. I haven't had enough time to work with it.

The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them.

For how long have I used the solution?

I've been using this solution for less than a year. It's been about six months since I started using the solution.

What do I think about the stability of the solution?

The solution is very stable. It doesn't have bugs or glitches, at least, none that I've experienced. It hasn't crashed on us or frozen. I find the solution to be reliable so far.

What do I think about the scalability of the solution?

The solution is scalable. If we need to expand the solution in the future, I have no doubt that we could.

We deal with companies of different sizes, and this solution can work for organizations that are both small or large.

Which solution did I use previously and why did I switch?

In previous work, I've used EMC Networker. I found the solution to be too complex and I wouldn't say that the solution worked well for me. Veeam is much more straightforward and I find its usability to be better.

How was the initial setup?

The initial setup isn't complex. It's pretty straightforward.

I don't recall how long the actual deployment took. I don't think that it took very long.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty fair. It's quite competitive. It's certainly not the most expensive option.

What other advice do I have?

We're resellers. We offer this solution to our clients.

I'd rate the solution eight out of ten. So far, it's worked quite well for our clients and I can't think of any places where the solution is lacking feature-wise. It's quite good and would be suitable for different-sized companies, from small to large or enterprise level.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Systems Recovery Specialist at a legal firm with 1,001-5,000 employees
Real User
Sep 6, 2020
A single solution to effectively monitor all environments
Pros and Cons
  • "The reporting features are great for our business and managers, it takes a lot of the guesswork out, and the monthly reports come complete with graphs and summaries, which is really helpful."
  • "The threshold could be easier to configure."
  • "We experienced a couple of issues where the Veeam ONE server went down because the SQL database grew too much, and we had to recreate it a couple of times."

What is our primary use case?

We use this solution on a daily basis to monitor all of our environments.

We use it for supplemental monitoring. Veeam ONE is based on our VMware. Although we receive alerts with VMware, Veeam ONE goes another step further with analysis.

With Veeam ONE, we're easily able to determine what has been impacted. For example, VMware will get an alert for an ESX host, and Veeam ONE will know exactly what VMs and what applications are impacted. It's not our primary source of monitoring, but when we have an issue, we go to Veeam ONE to figure out exactly where things are and to help us connect the dots.

What is most valuable?

The reporting features are great for our business and managers, It takes a lot of the guesswork out. The monthly reports come complete with graphs and summaries, it's really helpful.  

What needs improvement?

The threshold could be easier to configure. I would like to see more automation and integration with their own backups. Currently, you can stop and start a backup, but it would be nice if you could initiate a reinstall using Veeam ONE.

For how long have I used the solution?

I have been using this solution for roughly six years.

What do I think about the scalability of the solution?

We experience problems with our SQL database. Our SQL database grew quite large in size with Veeam ONE. This is an area for improvement. They should also provide more guidance regarding calculating how big the environment might grow for the SQL database. We experienced a couple of issues where the Veeam ONE server went down because the SQL database grew too much, and we had to recreate it a couple of times. We don't quite understand how the Veeam ONE database works and what causes it to grow so quickly. 

How are customer service and technical support?

The technical support is responsive, however, there have been times when we have had problems, but the technical support will determine it's not a Veeam issue, so they just drop it. They will only help us if the issue is directly related to Veeam. They could go a bit further and give a few suggestions, but they don't. In some cases, we have to get both VMware support and Veeam support together on one call and go through our account rep to pressure them. They'll eventually do it, but you have to force their hand.

How was the initial setup?

The initial setup was quite straightforward. The Installation process was completed in one day.

What's my experience with pricing, setup cost, and licensing?

We got the Veeam Enterprise Suite, which comes with Veeam ONE and Enterprise Manager. I'm not exactly sure what the pricing is.

What other advice do I have?

Veeam ONE is a great product. My main advice would definitely be to do a complete overview of the setup, and accurately design the database because otherwise, it will grow out of control.

On a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.