Veeam Backup & Replication Reviews

We use Veeam Backup Replication for data backup and replication.

We will upgrade to version 11 soon.

The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors.

The solution could improve by having more user-friendly dashboards.

I have been using Veeam Backup Replication for approximately six years.

Veeam Backup Replication is highly stable.

I had a customer that has been in operation for two years without any critical issues.

We do not have plans to increase usage at this time. We use the basic version at this time. 

The scalability of the solution is good.

We have five people in my organization that use this solution and support 10 customers.

I am in Turkey and the support is very important for the customer but it should be improved.

We have used Commvault previously but the customers cannot use Commvault for backups and replication, it is not included on the Commvault backup software. 

Veeam Backup Replication allows both features.

The initial setup of Veeam Backup Replication was straightforward. Step by step, we did not have any problems.

We have five people for maintenance of Veeam Backup Replication.

The price of Veeam Backup Replication has been increasing their price and my customers are asking why. They have CPU-based licenses and a Universal License, the prices should be reduced.

I would advise others that want to implement this solution to check the Veeam website for documentation and follow the information all step by step on how to install it. Everything is available in the documentation about implementation. If someone follows the documentation they will not have a problem with the implementation.
 
I rate Veeam Backup & Replication a nine out of ten.

Veeam Backup & Replication delivers dependable availability across all cloud, virtual and physical workloads with a simple, flexible and reliable solution. You can protect your data no matter the location or workload type with powerful backup and instant recovery options.

We are a system-integrator company and have a platinum sales-partnership with Veeam Software in Turkey. And also we are giving professional services to our customers on behalf of Veeam within the framework of the global VASP program. We take advantage of this experience to integrate many different environments as an output.

Regarding to this exprerince I can say these ;  Some of our customers use Veeam Cloud Connect platforms for off-site backups and VM replicas, in order to copy and handle disaster recovery scenarios. Some of them are just using the backup infrastructure in their on-premise platforms. And some customers have multiple sites by their own.  They are doing disaster scenarios on their own sites and they are not using any other cloud infrastructure. If you have a Veeam product, there are many scenarios you can consider. 

Today’s rapid pace of technological innovation is forcing your digital and physical worlds to collide – and it’s also transforming the way you operate, regardless of your industry. This digital transformation can either make or break your business. Because, in the digital world, your customers expect 24/7/365 Availability.

For today’s enterprises, this means that expectations for SLAs for data and application uptime can be revolutionized. You no longer need to be constrained by the RTPOs of hours or days of legacy solutions – you can think in minutes or seconds instead – for all applications, data, and workloads on-premises or in the cloud. 

Veeam Backup & Replication provides an improvement in this framework

It's good for backup performance management and backup window management. 

There are a lot of features to choose from. 

Veeam provided different advantages in many categories in cloud, virtual and physical workloads. With the CDP and Linux Hardened Repository components that came in the latest version, it started to provide serious innovations in terms of business continuity and backup data accessibility.

Veeam customers have the confidence knowing their data is always available, on any app, any data in  any cloud.

It' has user-friendly GUI and customers can easily manage this software on their own. 

The initial setup is easy. The stability is good. The solution can scale. Technical support is helpful.

Our customers seem to be quite happy with the solution. I cannot recall coming across any features that were lacking.

We were waiting for two years for the continuous data protection features and it was released with this last version in February. And in v11 there are so much improvements made. They all are useful. There is no other feature request from our side. While continuing to use v11, additional requests may of course occur.

It's been a while. I've been using the solution for about eight years.I have a good amount of experience with the product.

There is a sure backup feature to check backup data is stable and accessable or not . SureBackup is the Veeam technology that lets you test VM backups and check if you can recover data from them. You can verify any restore point of a backed-up VM. During a SureBackup job, Veeam Backup & Replication performs “live” verification: scans the backed-up data for malware, boots the VM from the backup in the isolated environment, runs tests for the VM, powers the VM off and creates a report on recovery verification results.

The solution offers very good scalability, both on-premises and on the cloud. Small, medium or large enterprises can easily use the solution and scale it to meet their needs.

There's a proxy usage mentality regarding Veeam resources and regarding an increased ratio. You can add an additional proxy to Veeam platforms and you can follow a parallel tasking process. There is no off time or maintenance schedule needed to scale out this environment.

We've been in touch with technical support. We find them to be helpful and responsive. They are also kind. We do not have a case that's not resolved in the support section. We are satisfied with their level of service.

The initial setup is very straightforward. It's very easy to implement. A company wouldn't have any trouble with it.

For large environments, there must be architectured guidelines that must be followed before implementation. For our corporate accounts, that have three physical hosts and are running a VMware cluster with three hosts for a fixed CPU socket environment. It's a basic environment, and there is no additional architectural design needed before the implementation. In that case, the installation steps took two hours, maybe with operating system installations. After two hours the customer could try to get back the servers in his environment. It's good for backup scenarios and also for failover scenarios, like management access issues for Veeam Software. It's also more useful to restore the coniguration database and restore from a backup catalog. If they are all simple processes for customers, they can manage these scenarios very easily.

In large environments 

As product implementation becomes more sophisticated, Veeam recognizes the growing need to identify entrusted and authorized partners who possess the highest expertise level and are able to deliver high-quality services to ensure that our users are completely satisfied. We are the first and only certified professional services partner In Turkey.  Maintenance services is important in enterprise large accounts.

It changes for every customer.

The pricing varies considerably. It changes project by project. Some of our customers can get special prices from vendors. Some of them can't. 

There are some environments that change in terms of product support, however, for pricing, there are two models in Veeam. One of them is CPU socket licensing and one of them is Universal (instance-based) licensing. It just depends on the customer environment. 

We strongly recommend this software, due to the IT operations efficiency and data reliability. I'd rate the solution at a ten out of ten. Veeam is the best.

In the past, it was an agentless backup for virtual machines run on the VMware ESX and ESXi (free ESXi without vCenter) servers. As the competitive products also began to use CBT and began to dismantle agentless backup, the biggest advantage for me was the functionality of instant recovery and a synthetic full backup. The SureBackup task and the ability to quickly create a clone of the production environment for testing are also great.

It ensures the security of the stored data. It saves time for recovery and disk space.

Improve compatibility with the database systems such as Oracle, PostgreSQL, and MySQL, and increase the number of compatible disk systems for the snapshot functionality.

I have used this solution for about 6-7 years.

There were standard problems with the snapshot consolidation for big virtual disks.

The technical support is great.

We have used almost all of biggest players for a backup solution. Veeam won because it is simple to use and great to integrate with virtualization solutions.

The setup was easy and quick.

It would be useful to use the capacity licensing option.

We looked at other solutions, namely Dell EMC Data Protection Suite (DPS), Veritas Backup Exec and IBM Spectrum Protect.

It always depends on your needs and the client's environment. If the client has virtualization for almost all systems, then Veeam is the best way to protect them.

There’s not much a backup software can do to the organization but its features enable us to have an inexpensive data recovery solution that ultimately plays a factor when choosing to move applications and services to the cloud.

The greatest benefit of this software is its reliability. The ability to offload backup snapshots to the SAN helps with reducing the backup durations. The ability to turn on each VM for verification that the backup is reliable is another great feature. Recovery of a VM often takes longer for the tech to respond than the software to complete its recovery and power on speaks to the recover speed. The changed block tracking feature is one that enables us to choose which systems need a frequent (i.e., 5 min) incremental.

They need to address the confusing recovery dialogue. When you go through the recovery of just a single file within a VM you select the file recovery type and then after selecting a point in time you are presented with a “Finish” button. It’s not clear that no existing files would be overwritten nor affected which can be especially stressful when the VM is live. A change to this dialogue would be welcomed.

In earlier versions, there were some stability issues, but nothing in recent years that I can recall.

We have not had scalability issues and I don’t see how this couldn’t scale to a much larger environment than the one I’m responsible for.

The support staff are very knowledgeable to what I remember. We don’t really utilize them much, but a couple years back when we had storage issues, Veeam was very helpful.

I’ve used traditional backup software that was based on tape and their move to VM backups still used this model. I always tried to pigeon hole backups to disk into tape containers which too frequently resulted in problems. Other VM backups earlier on didn’t improve at the same rate as Veeam.

Setup has always been simple. You add your host, a connection to a backup location and in a few clicks you’ve initiated your first backup. I’m simplifying it but if you compare it to most others, the setup takes a fraction of the time.

If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time.

We looked at Veritas NetBackup, ArcServe, Veritas Backup Exec, CommVault, and one other that has since gone out of business. The name eludes me.

I suggest that you have another set of backups than just a deduping appliance that replicates offsite. This ‘second’ backup should be stored in a secure manner considering the news of backups being taken hostage by ransomware.

Instant Recovery – Instantly recover a virtual machine from the backup file on backup storage, then migrate it back into production. RTO’s can be measured in minutes.

Virtual Lab – Spin up an environment (web app, middleware, and a database) from the backup files in a virtual network bubble and tinker around with it – maybe apply and test patches (not that they ever go wonky).

SureBackup – Ever restored something only to find out you didn’t configure the backup job correctly. This feature tests the backups, without impacting the production systems. What a brilliant idea! To actually test the validity of restoring from backups.

Ability to attract customers with a simple product to protect their data and lead them into conversations about how to enable business outcomes that are positive as opposed to catastrophic. With the multiple facets of potential data compromise (ie: Virus, Ransomware, employee mistake, etc., etc.) and or destruction, educating our customers on the inexpensive options that can provide quick remediation to inevitable outages that could be extremely detrimental to business continuity.

The product is really awesome for the virtualized environment – hands down. It really lives up to its motto – it just works. One caveat – those physical servers that are still outliers. We are constantly hearing that our customers would be “SOLD” if there was a solid physical server solution. To their credit – I know they are working hard to provide a solution that meets these needs. And candidly, I want them to take their time and develop, test and deploy a solution that works as reliably as the current product.

I’ve used it for year through Cloud Connect, and the base platform for five years.

We did have some small discoveries as we rolled out the product to our customers. WAN acceleration is extremely robust and a valuable feature built into the Enterprise version of the product.

We found that due to faster than typical internet speeds available (i.e. 1 GB) – we were not seeing the benefits that we had expected. Turning it off increased the speeds and reduced the bottleneck.

One feature that was missing, but introduced in v9, is the ability to manage multiple repositories across disparate storage arrays or sources. Now the new feature can present them as one repository, allowing robust expansion without having to move and balance datasets as the increase in size, and we know how backup sets grow exponentially as time marches on.

The initial setup requires some thought as to sizing and future growth. But it is also very forgiving and adaptable as growth and complexity changes. Don’t let that statement fool you though. To take advantage of the more advanced feature – which are incredible (Virtual Labs for instance) do require some more advance investigation and for me – deep dives into the forums.

We leveraged talent in-house. Implementation of simple (but robust) functions can be really straight forward for most small to medium environments. To get basic services up running we suggest that customers download the free version and get started with it. This will introduce them to how Veeam approaches backup and recovery. Sometimes Backup Admins are a little shocked at how easy it is to admin, even though they have used and are very familiar with legacy products.

Regarding pricing, most of our customer who have been used to buying, supporting and maintaining other well know products are shocked at how economical Veeam is and sometime question “how good can it be?” They are quickly convinced that it is a very robust product and start designing ways to “leverage” their backup data in ways they hadn’t imagined.

We have evaluated and currently offer other products to meet specific needs. But as a general offering for our customers who have mostly virtualized environments, and want an economical way to protect and leverage their backups, Veeam has the most robust and forward thinking feature set.

Start simple. Get it up and running. Then start investigating the many, many “cool” features that are available. Definitely take a look at future proofing technologies such as Virtual Lab, Cloud Connect for an offsite copy and SureBackup.

Veeam is a solid performer for backing up VMware. By leveraging VMware’s changed block tracking (CBT) the incremental backups are very efficient and small. Veeam also has a rather intuitive interface that is easy to understand and is easy to get up and running in short order. It has several other solid features, such as storage snapshot integration (new feature), Exchange/SQL/file granularity, and some very useful recovery options as well.

Reliable backups are so critical and my Veeam backups (disk-to-disk) have never failed to be restorable. I can’t say that about other products I’ve used.

I have asked Veeam to consider backing up physical devices for years and each time the response was “that’s not what we do”. As a result, they missed many opportunities to sell their products to customers who have a mixture of virtual and physical devices but don’t want to support multiple backup products. Veeam finally started down that path but they are taking their time to get the Endpoint Protection fully developed and rolled into the main product. They need to ramp this up and then I believe they would see even better adoption.

I've been using it for six to seven years.

Deploying Veeam is as easy as you get. The installation is wizard-driven and will install any dependencies you may need that aren’t already installed. On the other hand, I have had some issues with scalability. Specifically, backing up large virtual file servers for me goes very slowly. Veeam has a concept of a backup proxy, which moves the resource load to whatever is designated as the proxy. This can be the local Veeam server or another physical or virtual server.

For me, I have trouble with large VMDK files (multi TB) regardless of where I place the proxy and while there are several others who have similar results, Veeam hasn’t seemed to find a solution for this yet. Note that this is only on the initial full backup and subsequent incrementals are fine. Also note that I have not opened a case myself on this but have tracked the cases of others reporting the same issue.

It's been able to scale for our needs.

Veeam support is pretty good but has degraded somewhat as they have grown. Not surprising as this happens to every company as they ramp up but overall support is as it should be. What is solid though is that their technical people comb through the forums so many of the posts have expert feedback and advice right there, which is very nice. I find it nice to know that they at least care enough to do that and actually listen to the issues.

I’ve used several other products and pound-for-pound in a virtual environment Veeam seems to work the best.

Veeam is very easy to setup. The installation is wizard-driven and will install any dependencies you might be missing.

I work for a Veeam partner so we implement all Veeam deployments ourselves. My best advice for Veeam goes for all other products that support it: use a dedicated backup target such as Data Domain, StoreOnce, FalconStor, etc. Not only are these devices designed for this type of workload (improves performance) but you will get a secondary benefit of the hardware deduplication that makes your backup jobs incredibly small and efficient. You can run Veeam and a server and backup to the local storage to save money but the long-term solution is not as good and problem-free.

Licensing is based on CPU socket of the host servers and if you get the enterprise versions you also get support for file, SQL and Exchange granularity so there is nothing else left to buy. Most other products either require individual licenses for these advanced features or are licensed for the amount of data you have so in either of those cases your costs will rise as your data grows. With Veeam, provided you don’t add more servers, the license cost remains flat.

If you have a VMware or Hyper-V environment, then Veeam is the most mature and solid product in its class today. If you have a mixed environment, well then you may have some thinking to do. Personally I would still consider Veeam knowing they are working on their physical backup solution, which you can use today (although it’s very basic right now) or go with something else on the physical side for the time being.

Regular backup/recovery is the main feature, but I really like the Exchange mailbox recovery tool, and the ability to isolate test environments.

It is really easy to use as well, and it's a powerful backup/recovery solution.

Fortunately, we have not had to use the restore functionality (touch wood), but it does give us the reassurance that we can perform a restore if needed, in a real situation as well as performing regular testing in our virtual lab. The other functionality that has really had an impact is being able to granually restore Exchange mailboxes.

I really cannot think of any areas that stand out as needing improvement right now, to be honest.

We've used Veeam for two years. We started with the free version of Veeam ONE, then we paid for Backup Essentials because we were so pleased with it.

Not at all, we found it to be extremely intuitive to install, really clearly letting us know of any issues across network at each stage so could easily remedy.

Not at all, we've had no issue with stability.

Absolutely no problems with scaling.

Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V version instead of the one we needed) and the customer service team who resolved it was top notch. We were issued with a temporary full license to cover the period that they took to sort it out so we could continue to use the software. Brilliant.

We have not really needed technical support as we have found it to be really easy and intuitive to install and use. The documentation, when needed, has also been very comprehensive.

This is the first product that we have used to back up VMware ESXi. VM servers so do not have anything to compare against. Having said that, we have no reason to look for an alternative.

It's really easy, if there are any issues with things like firewall/ports that should be open, the software tells you exactly what the problem is and what's needed to fix it. Very impressed with this.

It was all done by our in-house IT team.

The ROI is difficult to calculate but the product has returned our original investment many times, in terms of insuring systems uptime across our business.

The original set-up cost was only the license fee (£636+vat), plus minimal internal IT costs to set up.

We did try Unitrends backup solution but really preferred Veeam’s offering.

My advice would be to go ahead with the implementation as I think it's the best product on market today for VMware ESXi disaster recovery. It really is straightforward to install and use, with some really nice features.

• Reliability: we need backups we can depend on
• Ease of use: when there's an issue and downtime, there's stress involved, and we should be able to restore things without reading 40 pages in a manual
• Reporting: we want to know what happened during the backup and what the results are
• Value for money (of course!)

It really just works, we don't have backup issues anymore. We're now implementing SureBackup so we can check the quality of the backups. Great feature.

The product has a great value for money and I'm happy to see they're still adding more features. I hope they can keep the setup as simple as possible as this is one of the strengths of the product.

I've used it for six months.

Some issues with backup proxies, but these issues were partly caused by the partner who installed Veeam. I just read the manual and took care of them myself. Can't blame Veeam for that.

They are very responsive, to the point and were able to help us. The forum is great and very active. They also help people using the free version, which is really nice of them.

Our previous solution was not transparent, hard to configure and fail short in the reporting. For us, the word of mouth was very important, we heard only positive things about it. The sales people are a bit "overenthusiastic". In the evaluation period I sometimes got phone calls twice a day. Also the access to local technical Veeam people was great.

We didn't set it up, a Veeam partner did. The updates/upgrades are very easy.

We did it with a vendor team to give us a head start. You really have to review the installation afterwards. Veeam is evolving very quickly, you could be missing out on interesting features.

It's hard to give ROI at this moment. IMHO the value of a backup is only truly appreciated when you have an issue.

The essentials bundle is great value for money if you have storage from NetApp or HP, but you really have to make sure you will not reach the limits in the near future. There are plans here to cooperate with other organizations and then the 3 hosts limit probably will give us trouble.