it_user164028 - PeerSpot reviewer
IT ADS Section Manger with 1,001-5,000 employees
Real User
Very reliable and fast data recovery. Price is a bit high.

What is most valuable?

Ease of use

How has it helped my organization?

Very reliable and fast data recovery

What needs improvement?

I feel the price is a bit high

For how long have I used the solution?

5+ years

Buyer's Guide
Veeam Backup & Replication
March 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues with deployment of Veeam Backup & Replication.

What do I think about the stability of the solution?

No issues with stability of Veeam Backup & Replication.

What do I think about the scalability of the solution?

No issues with scalability of Veeam & Replication.

How are customer service and support?

Customer Service:

Acceptable

Technical Support:

Acceptable

Which solution did I use previously and why did I switch?

vRanger

How was the initial setup?

Straightforward, clear instructions

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

Don't recall, I believe annual support is $2500

What other advice do I have?

Do it! Great, stable, full featured product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller Partner
PeerSpot user
Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Real User
Inexpensive, handles small workloads well, but workload type limited
Pros and Cons
  • "The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days."
  • "I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication."

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable for VMware, it works well. However, if you backup other workloads. For example, I had some issues with Oracle or SQL servers.

What do I think about the scalability of the solution?

Veeam is changing its licensing model and I think scaling will be more difficult. I didn't study in a deep way, but I remember last year's licensing model for scalability was easy because it's only a licensing processor socket on a host. When they change the licensing model I am not sure if scaling will be easy anymore.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication.

How was the initial setup?

The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication is inexpensive for small workloads.

What other advice do I have?

I would not recommend Veeam Backup Replication for Oracle Database and I would recommend it only if you have a small budget.

I rate Veeam Backup Replication a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
March 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
Consultant at Daniyals Inc
Real User
The solution has a straightforward initial setup and comprehensive features, but the Veeam server should have local authentication and not be part of the domain
Pros and Cons
  • "The good thing about Veeam is that its initial setup and usage are straightforward."
  • "When in a domain, the virus can easily attack the Veeam server, something which happened to us."

What is our primary use case?

We use the solution for its basic features, such as storage, backup and restoration. 

What is most valuable?

While I have not made use of the disaster recovery option myself, I know it to be pretty good. 

What needs improvement?

We encountered a ransomware virus issue, after which we made the environment so that the Veeam server is not in a domain, but a local one, and this helped us resolve the issue. As such, Veeam should state that it's best to have the Veeam server in a non-domain environment, for the preventing of any ransomware issues, with local authentication instead.  

When in a domain, the virus can easily attack the Veeam server, something which happened to us. Even our own antivirus solution - whose name I wish to withhold - failed to detect this. Ultimately, we had to go for the Microsoft scanner, which actually helped us to rid ourselves of the virus. 

While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for probably around two years.

What do I think about the stability of the solution?

While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices.

How are customer service and support?

I did not have personal dealings with tech support. One of the IT managers did. 

How was the initial setup?

The good thing about Veeam is that its initial setup and usage are straightforward. 

What about the implementation team?

The solution is simple and easy and there is no need to be an IT architect to deploy it. This can even be handled by an engineer.

The maintenance of the solution for pulling updates is not a big deal. It's manual. It only involves the operation of Veeam agents to the latest version. 

What other advice do I have?

I feel the solution's features to be comprehensive, although I did not make use of all of them. 

I rate Veeam Backup & Replication as a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a tech services company with 11-50 employees
Real User
Beneficial application awareness, low maintenance, and user-friendly
Pros and Cons
  • "The most valuable feature of Veeam Backup Replication is application awareness. Additionally, the solution is user-friendly and it has been working very well."
  • "The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves."

What is our primary use case?

We use Veeam Backup Replication for many purposes, such as emails incidents with our users, full email retrieval, or registration. Additionally, I have restored virtual machines, entire working servers, SQL servers. 

What is most valuable?

The most valuable feature of Veeam Backup Replication is application awareness. Additionally, the solution is user-friendly and it has been working very well.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication scalable.

We have approximately 300 users using the solution.

Which solution did I use previously and why did I switch?

We previously used Symantec Backup Exec. As we moved forward from the physical environment to the virtual environment, we changed products to Veeam Backup Replication. We found that Veeam Backup Replication was the most usable, and fit our companies use case scenario best.

How was the initial setup?

The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves.

What about the implementation team?

We had a system integrator that implemented the whole solution for us.

The solution does not need a lot of maintenance, the upgraders do not interfere with our systems very much.

What was our ROI?

We are satisfied with Veeam Backup Replication. It is a safeguard for our daily work and our environment. It has given us a substantial return on investment.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for Veeam Backup Replication. We could expand or upgrade the license for the Office365 features. Next year we might go to a three-year plan for support on license.

What other advice do I have?

In the next year, we will move to Office365 and could use the cloud features. We will upgrade our license and check the new features of Veeam Backup Replication.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of IT Operations and Infrastructure at a insurance company with 5,001-10,000 employees
Real User
Fast backup speeds, helpful support, and scalable
Pros and Cons
  • "Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs."
  • "The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage."

What is our primary use case?

We use Veeam Backup Replication for our backups, for Windows, Linux backups, AIX backups. We also use it for backups for Office 365 mailboxes and files.

What is most valuable?

Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs.

What needs improvement?

The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three years.

What do I think about the stability of the solution?

Veeam Backup Replication has been stable.

What do I think about the scalability of the solution?

The scalability of Veeam Backup Replication is good.

How are customer service and support?

We have contacted the support and they are very good.

How was the initial setup?

The implementation of Veeam Backup Replication was at a medium level of difficulty. It was not completely easy, or complex.

The full deployment took approximately four months.

What other advice do I have?

I would recommend others to use this solution.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 10
Simple interface for small businesses with poor equipment integration
Pros and Cons
  • "A simple and stable solution for small businesses that use virtualization."
  • "Integration with other equipment could be improved."

What is our primary use case?

We are a solution provider company and have several support contracts with our customers. We try to select the best solution for each of them. In a small environment, we prefer using Veeam Backup. It's useful in many small businesses where they use virtualization.

What is most valuable?

We use Veeam because it's easy to use. The interface is very simple.

What needs improvement?

Integration with the other equipment could be improved. For example, Tape Autoloader integrating with other storage products that are customized for backup solutions, or EMC Data Domain integrating with NetApp storage. Backup solutions today have a critical role in many data centers. We face a lot of malware attacks and ransomware. I think backup solutions are critical and this backup solution should be flexible. 

It would be great to work with other solutions and new technologies like Kubernetes, or Docker integrating with private cloud solutions such as Azure, Google, or OpenStack. Veeam is not as efficient as Veritas NetBackup. 

For how long have I used the solution?

We've been using Veeam for more than six or seven years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

If you have a simple environment, Veeam is useful, but when it comes to scalability and you have a more complex environment, it isn't a good solution for advanced customers that want business continuity or have more complex data centers. For example, if you have three data centers and you're looking for replication between them, or you want to replicate your backup, Veeam isn't the most useful.

How was the initial setup?

This solution can be set up without any external support and it can be done in many environments. In general, we didn't have any problems with installation.

What's my experience with pricing, setup cost, and licensing?

Pricing for Veeam is very reasonable compared to Veritas or other products in my care. It suits many customers.

Which other solutions did I evaluate?

Between Veeam and Veritas Backup, Veritas is a unique product in several aspects. When you want to transfer your data over SAN, backup is needed and the solution in some environments is very important because window time is limited for them. When it's a huge amount of data that takes five or six hours a day to transfer, we have to use the SAN backup feature. In this area, Veeam isn't as good as Veritas NetBackup. 

When you want to use this feature with Veeam, you have to share a lot of storage and many customers refuse this way of using the SAN backup feature. You can miss it easily. Many customers prefer compromising their source of data than using a SAN backup. For this reason, like IBM TSM, Veritas is one of the best.

What other advice do I have?

I would rate this solution a six out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
PeerSpot user
Consultant at Daniyals Inc
Real User
Easy to install and understand, but it should be specified that the DR component must be out of the domain to protect against ransomware
Pros and Cons
  • "I like that the solution is very simple to install."
  • "The DR component should be part of the comprehensive package, not separate."

What is our primary use case?

We use the latest version, although I do not recall exactly which one.

We use the solution for our regular backups and replication. While I have proposed that we also use it for DR, I have been informed that this component in Veeam comes with a cost. Perhaps in the future we will do this. 

What is most valuable?

I like that the solution is very simple to install. The setup is not complex. 

The good thing about the solution is that it's easy to understand, implement and take back data and resources. It's not complex.

What needs improvement?

The solution is too expensive. While I feel the DR component to be very straightforward and simple, I have been informed by management that it is overly expensive, although I do not have the full financial information at my disposal to verify this on my own. 

The DR component should be part of the comprehensive package, not separate.

Ransomware attacks present an issue. Veeam should make it clear that the server needs to be out of the domain when it comes to ensuring that there is no ransomware attack or security breach. This is an issue of primary importance. An ex-colleague of mine told me that when a ransomware attack occurred, the re-set team, which dealt with a similar Veeam setup, ensured that the server was not part of the domain. Specifying that the server must be out of the domain will ensure that no ransomware attacks will occur. This needs to be locally authenticated. 

For how long have I used the solution?

I have been using Veeam Backup & Replication over the course of the past year. 

What do I think about the scalability of the solution?

It is easy to take back data and resources. 

How are customer service and support?

I have not had occasion to make use of tech support, although this was utilized in my previous company, where I was doing incorporation consulting. 

How was the initial setup?

The solution is very simple to install. It is not complex. The implementation is easy. 

What's my experience with pricing, setup cost, and licensing?

While I do not have all the financial information at my disposal, I understand from management that the DR component is too expensive. 

What other advice do I have?

We have around 5,000 employees using the solution in my organization. 

While the product is good, I would recommend that one be certain to have his Veeam server out of the domain. It should be locally authenticated.

I rate Veeam Backup & Replication as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Engineer at Softline
MSP
User-friendly and quite stable with a straightforward setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."

What is our primary use case?

We use Veeam in our company for demo purposes to present to our clients and our customers. We have some keys in production implementation in the production environment, in our clients' infrastructure.

What is most valuable?

The solution is a very convenient instant crypto machine. It's great for virtual machine recovery, mass storage, data immigration, restoring backups of physical service to mutual environments, et cetera.

Some features of Veeam will work in cloud environments, such as Azure. 

The solution is extremely user-friendly.

Overall, the product has proven to be quite stable.

The solution has extensive documentation.

The initial setup is pretty straightforward.

What needs improvement?

I just started working with version 11 in January and I am still looking at the changes. I haven't come across areas of the solution that are lacking just yet. I still need to explore it more.

Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus. It would be much more helpful if they provided their documentation in multiple languages.

The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector. They should work on these aspects to make them more convenient.

Veeam can not do some backup jobs. yOu can only arrange it on a daily basis and no more than that. You can't, for example, do a backup twice in one day, even if you need to.  

For how long have I used the solution?

I've been working with the solution for a while. I just started using the latest version in January.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

How are customer service and technical support?

We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how knowledgable or responsive they are.

Which solution did I use previously and why did I switch?

Up until two years ago, I worked with Micro Focus Data Protector, version 9.5. It's more for enterprises and has more capabilities for working with tape libraries, replication between the sites, data trends, or working with virtual tape libraries, and so on. It is more expensive, however, in comparison to Veeam.

How was the initial setup?

The initial setup is not overly complex. It's rather straightforward. Specifically, when it comes to small environments, deployment is very easy. You don't have to be overly skilled to do an implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing of the software. I can't speak to its direct costs.

Which other solutions did I evaluate?

I haven't properly evaluated Commvault, however, I've attended webinars on the solution and have a bit of familiarity with it.

What other advice do I have?

I'm an integrator. Our organization is a Gold Partner with Veeam.

Overall, I would rate the solution at an eight out of ten. It's pretty good.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.