it_user92241 - PeerSpot reviewer
IT Manager with 51-200 employees
Vendor
Great solution but I have faced a few challenges in terms of setting up remote jobs
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Great article. We have been considering Veeam and wondered about the WAN accelerator. We were also told that Veeam doesn't really do Grandfather-father-son backups - don't know if that is fact or not. I like the idea of the SureBackup and the Virtual Lab. I also like the idea of instant recovery. Any thoughts?
We are currently using VMware 5.1 and Dell Appassure. It seems to work ok but, at times seems to take a lot of resources. When replication across the WAN is "caught up" it works really well. If anything forces a base image of a server, it can be weeks before it gets back on track.

Thanks for your time.
Steve

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it_user92241 - PeerSpot reviewer
IT Manager with 51-200 employees
Vendor
Back up to remote location & ability to handle replication across WAN links are worth their weight in gold

Before I get rolling on this post let me just say this … I love Veeam

I am unapologetic about it, I think Veeam is one of the best applications to come down the pike in a long, long time. And, no, I’m not a Veeam employee, just a very enthusiastic user of the product! OK, now for the meat and potatoes …

One thing we (itgroove) get asked about, a lot, is remote backup. I’ll be honest, to this point in time I have not come across any remote backup system that I can heartily endorse to any customer. Yes, there are a lot of remote backup services out there – some better than others – but they all tend to leave me a bit cold as they usually fall down horribly when it comes to quick recovery. Worse, they usually end up costing way more than most people bargain for. We have also tried things like replicating backup devices (we tried using the RSYNC functions built into QNAP’s, as an example) with less than satisfactory results. Frankly, I was beginning to despair of finding a system that I could trust to recommend to customers, then along came Veeam …

I’ve already waxed poetic about Veeam’s abilities in other posts so I’m going to focus on it’s abilities to both back up to a remote location across WAN links as well as handle replication across WAN links in this post. I believe that these capabilities are worth their weight in gold, specially so to SMB’s that usually don’t have the financial resources to do all the things they should in terms of backup and DR.

With the latest release of Veeam, Veeam v7, the remote backup/replication abilities have been further enhanced over the already very capable abilities of v6. The big addition is the built-in “WAN accelerator” feature available with the Enterprise Plus editions of Veeam. The WAN accelerator feature can provide some fairly impressive reductions in overall bandwidth use for both remote backup and replication as the acceleration is “tuned” specifically for these processes as opposed to general hardware appliance-based WAN accelerators that have to cope with many traffic types. The other big feature in v7 (in my opinion) is the ability to “seed” both remote replication and remote backups with full backups from your main Veeam site. This alone provides a massive jump on the WAN data bandwidth reduction side of things as you can “sneaker net” large amounts of seed data out to your remote site then let Veeam syncronize backups going forward using the seed data to start.

We have two projects underway with two different customers that will leverage these abilities and I’ll be blogging about their progress and results. I think both are of interest to SMB’s as they are both real-life cases that are applicable to many small organizations.

Project A is a project to create a reliable off site backup using Veeam to process backups of a single VMware ESXi 5.1 host and two Windows Server 2008 R2 VM’s. Veeam is currently performing on-site backups of the host with output going to a local, on-site QNAP. The remote backup process will create a second Veeam backup stream via a remote Windows 7 Veeam proxy with the backup data being streamed out to a second QNAP at the remote site. In this particular case the main site and the remote site are both using Shaw as the ISP and both sites have Sonicwall firewalls so the Veeam data is being routed over a Sonicwall site-to-site VPN link. I’ll be blogging the details in a followup post titled Veeam Backup – Project A. The overall goal is to meet the Veeam “3-2-1” backup recommendations and to have reliable backup data living in two separate locations on separate media and eliminate the need to have offsite data having to be copied to USB media and manually taken off site AND keep the costs down to a manageable level.

Project B is a project to create a “poor man’s” DR site for a customer where a critical subset of their systems is to be replicated and available on “hot standby” in case of disaster at their main operations site. I use the term “poor man’s” DR as this site is being put together on a shoe-string budget due to the nature of the customer’s finances. I’m not necessarily advocating for everyone to do something similar but it will serve to illustrate what can be done with a bit of effort and thinking even if the budget is not forthcoming. In this particular case we are repurposing some old servers the customer had along with a “found” SAN that another customer was decommissioning. While the SAN is a nice thing to have there is no reason at all why something like a multi-bay QNAP or other low-cost NAS could not be used in its place. The big enabler, here, is Veeam Enterprise Plus with the WAN accelerator. The customer’s main site has two largish VMware ESXi 5.1 hosts with multiple VM’s on each host as well as a physical SQLserver host that backends their main LOB app. The SQLserver is backed up by BackupExec and there is a weekly backup job that outputs a full VM of the server. We are hoping to incorporate that backup VM into the overall Veeam process. This one is going to be very interesting; I’ll be posting about it as Veeam Replication – Project B. As with Project A, both sites use Shaw as the ISP and both sites have Sonicwall’s and we’ll be leveraging Sonicwall site-to-site VPN connections.

So, I hope you’ll keep an eye for my updates and come along for the ride. This should be very educational, I know I’m going to learn a bunch, I hope you will, too!

Disclaimer: My company is partners with several vendors including Veeam.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
March 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Yilak Yigezu - PeerSpot reviewer
CTO at united system integrators
Real User
Easy to use with a simple restore feature; great for any virtual environment
Pros and Cons
  • "This is easy to use with a simple restore feature."
  • "Unfortunately, the software only runs on Windows."

What is our primary use case?

Our primary use case of Backup & Replication is for Linux systems. We are partners of Veeam and I am the CDO.

What is most valuable?

This is a good solution for the virtual environment; it's easy to use with a simple restore feature. 

What needs improvement?

Unfortunately, the software only runs on Windows and can't take backups of Linux or other operating systems. It would be helpful if it would run on Linux. There are also some issues with support response times. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable product, it works well. 

What do I think about the scalability of the solution?

We haven't yet tried to scale.

How are customer service and support?

The customer service is good although there can be a delay in response times. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

In comparison with other solutions, licensing costs are fair although still a little high. Veeam is not as expensive as Commvault or other backups.

Which other solutions did I evaluate?

Micro Focus Data Protector has the advantage of supporting legacy operating systems like HP-UX or IBM X. Veeam doesn't have that. I prefer Veeam in terms of its VMware.

What other advice do I have?

I highly recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Senior Infrastructure Engineer at a government with 501-1,000 employees
Real User
Reasonably priced with good ransomware protection and the ability to expand
Pros and Cons
  • "Pricing is fairly reasonable and not overly expensive."
  • "If you upgrade too quickly, you may have issues."

What is our primary use case?

We primarily use the product for backup and replication purposes. 

How has it helped my organization?

The manageability is very easy. It's one console and you can see all of the backups and the replication. The restore processes, the RTO and RPOs, are very low.

What is most valuable?

The best feature is the CDP - the snapshot integration into sand storage. 

The new feature for ransomware protection has been great.

We have found the solution to be stable.

The scalability is good.

Pricing is fairly reasonable and not overly expensive.

What needs improvement?

The deployment process can be quite complex. 

I can't speak to any features that are missing. It has everything we need.

If you upgrade too quickly, you may have issues. 

Technical support could be better.

For how long have I used the solution?

I've been using the solution since 2013.

What do I think about the stability of the solution?

The solution is very stable. That said, upgrades can give you problems if you upgrade too fast. 

What do I think about the scalability of the solution?

It's very scalable, however, it can be complex to execute.

We have ten people who use it on a daily basis. It's pretty much used 24/7. It's a mission-critical product in our organization.

We do have plans to increase usage in the future.

How are customer service and support?

Sometimes it can be a bit slow to get assistance as we don't have production support. We just have the normal standard support, which makes sense. They can sometimes point fingers. For example, they might try to say "It's EMC or it's NetApp. It's not our product." That can be a bit of a problem.

Which solution did I use previously and why did I switch?

We used to use Symantec prior to 2013.

How was the initial setup?

The initial setup and deployment were a while back. However, from my experience, I've deployed it three or four times. It's about a day to deploy and it can be complicated. It's not that easy if you don't know what's going on.

We just need one person to maintain the solution. 

What about the implementation team?

We did not use a consultant from the vendor side. Everything was handled by our team. We did it in-house.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

We've found the pricing to be very reasonable. It's not overly expensive. 

There are different tiers available, including Standard, Enterprise, and Enterprise Plus. We have the standard license. 

What other advice do I have?

We are customers and end-users.

I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder & CEO at a tech services company with 51-200 employees
Real User
Mature and user-friendly with very helpful support
Pros and Cons
  • "It's got a very good user-friendly interface. It's easy to use."
  • "I would like to have them come up with more robust features when it comes to individual endpoint protection."

What is our primary use case?

We moved to Veeam to have complete virtualization. It's perfect for us. It virtualized our workflows. Veeam is used to support only virtual machines and does not back up to our physical machines.

What is most valuable?

The best feature of Veeam is, first and foremost, the support they provide. They are at the top in support. The support is excellent. 

It's got a very good user-friendly interface. It's easy to use.

The training is excellent. of Veeam. I'm from the Middle East. Veeam is very accurate out here and they have very good training facilities over here. On my team, everybody's trained on Veeam.

I'm really happy with Veeam. As of now, we have never had any issues with Veeam. It has performed perfectly.

It's a very mature product.

What needs improvement?

The only thing which was lacking was the support, some years back, for the cloud connect. It's matured now and has become a very reliable product.

I would like to have is better documentation. Veeam documentation is something that needs to be worked on. The training program is very good, however, they need to have better work documentation.

Also, very few third parties have courses on Veeam. Veeam only provides co-courses. For example, everybody has got courses about Cisco or Microsoft. Veeam is very closed on that factor. If they want to really popularize the software, they need to have more training, and the training should be more widely available via third parties.

The cost is a hindrance towards learning for certifying in Veeam. They need to make it more open and less expensive to open it up for more companies and users.

On individual user backups, there are certain people who have got individual PCs and they have data on them. Veeam is not up to that mark. There is other software we use which is much better than Veeam when it comes to individual data protection. I would like to have them come up with more robust features when it comes to individual endpoint protection.

For how long have I used the solution?

I've been working with data protection for 15 to 20 years. I recently moved to Veeam. We've used it now for seven or eight years. 

What do I think about the stability of the solution?

As of now, it has never given us any issue, in my personal experience. Veeam is a very robust product. There has never been any problem and there have not been any downtimes, so we have absolutely nothing to complain about. It's a good product.

What do I think about the scalability of the solution?

We are a hundred-person virtualized shop. We have close to 250 users. We have continuous data protection.

Veeam has been extensively used in our company as all our servers are getting backed up. We have some six to seven ESXi hosts. Between all our servers, we have some 30 to 35 VMs. Veeam is a very integral part of our data strategy out here.

They have different tiers - from a free tier to an enterprise tier. With the new updates, it's very scalable. 

How are customer service and support?

Technical support has always been great. They're the best in the business and are very helpful and supportive.

We don't directly deal with Veeam. We have an MSP who supports us on our network. However, we have never had any issues with Veeam. If there are any issues, it's sorted out immediately.

Which solution did I use previously and why did I switch?

I started with Symantec and have recently moved to Veeam. I'm also familiar with Commvault.

When you're really looking at enterprise, I personally would go for Commvault. That's a product that is built for the enterprise. Veeamis aimed t smaller businesses. 

How was the initial setup?

The initial setup is very simple. It's just a user-driven thing. It's very, very simple.

It's not as complicated as Commvault. Commvault is a little complicated. However, with Veeam, when it comes to user-friendliness, it's a brilliant product.

Maintenance is easy. It's not a problem at all. It's handled by a third-party provider that is a partner of Veeam.

What's my experience with pricing, setup cost, and licensing?

We currently have ten to 15 different licenses. I can't speak to the exact details as it's mostly handled by the IT operations team.

Beyond the licensing, the only cost which we have incurred, which was a little too much, was the training. In our company, people need to be certified as we basically go for internal competence and upscaling our people, as a team. However, Veeam certifications are costly. That is one thing that was a little bit of a pain point for us.

What other advice do I have?

We are just a customer of Veeam.

I recommend Veeam very highly. It's a very mature product.

If you have a virtualized environment, which 99% of the people have virtualized environments now, it's perfect. Veeam is something which is built for virtualization.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Storage Engineer at a tech services company with 11-50 employees
Real User
Frequent feature updates and effective virtual machine backups
Pros and Cons
  • "The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."

    What is our primary use case?

    We use Veeam Backup Replication for our VMware 6.5 and vSphere VMware 6.5 solutions.

    What is most valuable?

    The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately 

    What's my experience with pricing, setup cost, and licensing?

    The pricing of the solution could be reduced.

    What other advice do I have?

    I sometimes attend Veeam's annual meetings when they have them. Because of COVID, I didn't attend one or two of them, but Veeam seems to be very proactive in adding features.

    I rate Veeam Backup Replication a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Territory Manager Spain & Portugal at StarWind Software
    Real User
    Secure backup that you can trust to run without monitoring
    Pros and Cons
    • "I like Veeam a lot because it solves problems, is stable, and runs very well."
    • "The initial setup is not always easy, and customers often need a lot of help to get Veeam up and running successfully."

    What is most valuable?

    The most important feature for me is the security - you can trust that Veeam is working without having to test or check it.

    What needs improvement?

    An area for improvement would be the product's high use of resources and memory.

    What do I think about the stability of the solution?

    I like Veeam a lot because it solves problems, is stable, and runs very well.

    How was the initial setup?

    The initial setup is not always easy, and customers often need a lot of help to get Veeam up and running successfully.

    What other advice do I have?

    Our customers use Veeam for its good price, quality, and performance. I would give this product a score of eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technical director at scsi co.,ltd
    Real User
    The best tool for virtualization backup
    Pros and Cons
    • "Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere."
    • "The deduplication feature could be improved by changing to global deduplication."

    What is our primary use case?

    My primary use case is as a backup for VMware Hypervisor and SAP HANA.

    How has it helped my organization?

    Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere.

    What is most valuable?

    The most valuable feature is the virtualization backup - Veeam is the best for this.

    What needs improvement?

    The deduplication feature could be improved by changing to global deduplication. I am also concerned about the master server landing on Microsoft Windows only, which means that if there is a ransom attack on the Veeam server, all the backup features will go down, and the data will be lost.

    For how long have I used the solution?

    I've been using this solution for over seven years.

    What do I think about the stability of the solution?

    This solution is very stable, including its support for Hyper-V and Nutanix.

    What do I think about the scalability of the solution?

    This solution is scalable - you can backup to several locations without additional cost.

    Which solution did I use previously and why did I switch?

    I previously used IBM TSM, but the IT environment in Thailand changed from Linux to Intel, which TSM did not support, so I switched to Veeam.

    How was the initial setup?

    The initial setup is very easy, it takes about one to two hours and requires only one person.

    What's my experience with pricing, setup cost, and licensing?

    The license can be expensive if you have a lot of VMs, as that's what the cost is calculated from, but it's also flexible in terms of what kind of backup you can use.

    What other advice do I have?

    Veeam is really easy to deploy and easy to use. I would rate this solution nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.