Reformulate simple processes such as API access and virtual environments, e-mail access, spreadsheet completion and systems.
Works at a comms service provider with 10,001+ employees
Easy installation, maintenance, and competitive cost
What is our primary use case?
How has it helped my organization?
- Positive impact on ROI
- Process control and integrity of information
- Reduction of expenses and reduction of procedural errors.
What is most valuable?
- Easy installation, maintenance, and competitive cost
- Active community, forum, and academy with resources for individual user development.
What needs improvement?
- Arguing between scopes and activities is still confusing.
The mode of argument transfer of a scope (or activity) is done by a screen where a variable is indicated as output to which the subsequent activity (or scope) is indicated as input. In large projects, these arguments need to be identified in an easy, fast and unquestionable way. Assigns a variable value to then assigns that variable to the output argument, and then assigns an argument as input to another activity. I think this transfer should be done in the panel of variables and not in the properties of the activity
REFramework is good, but still very rigid.
REframework is a good template but besides being very generic it is also rigid with respect to error handling. Basically follows the default entry> processing> output which does not encompass part of the applications in RPA, we must remember that the tool is for scripting and falling into the programming vices is a mistake. Overall it is a good way to start processes but during development it will be completely changed
Buyer's Guide
UiPath Platform
July 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
For how long have I used the solution?
Less than one year.
Which solution did I use previously and why did I switch?
We used a free application with few features.
What was our ROI?
A complete and agile solution for companies of any size.
What's my experience with pricing, setup cost, and licensing?
Easy installation and maintenance with lower costs than practiced in the market.
Which other solutions did I evaluate?
I studied all three major RPA markets, "Automation Anywhere" and "Blue Prism".
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

RPA Developer at Global Hitss
The robot manages to work 24/7 and with a near-zero error rate
What is our primary use case?
I use UiPath in my company to migrate data between systems of a large telephone company where I use various functions available in UiPath, as well as OCR, PDF integration, email integration, SAP integration.
How has it helped my organization?
The return is sensational. We have been able to optimize process time and reduce costs. The robot manages to work 24/7 and with a near-zero error rate.
What is most valuable?
Integration with OCR, Excel, PDF, SAP, Outlook, since they are primary functions in the day-to-day operations of a company working with PDF, Excel.
What needs improvement?
Better documentation of the tool, since some frameworks adopted by the community of the tool is still very nebulous to understand. ReFramework, the main framework adopted by UiPath for better use of the tool is poor explained in Academy Advanced Course.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
July 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
Works
I love the ease and smoothness of the tool
What is our primary use case?
Data scraping. I use UiPath for extracting Twitter and TripAdvisor reviews from hashtag and comments. Then, I analyse the positive and negative data to a table using Python script which uses natural language understanding.
How has it helped my organization?
Earlier, we used to extract data using a Python script which uses Beautiful Soup library. Now, we can easily scrape data using a simple tool. It's not only just scraping data, but our non-coder or non-programmer staff is also very happy with this tool.
This tool covers all segments of people in the industry. Our software engineering intern was also able to perform and design a sequence which could extract review tables from TripAdvisor.
What is most valuable?
I love the ease and smoothness of the tool. The company has its own academy in which you can learn from fundamentals to advanced level. Each time you complete a level, they praise you with a certificate so that you keep being motivated. Personally, I have half completed level three. The tool can be accessed easily either when you want to schedule a task on VM or on your own computer. Generally, I do data scraping and automation tasks, for example, I scrape the Twitter data using hashtags. I scrape +ve and -ve tweets to an Excel file up to some pages and then analyze the text into +ve and -ve tweets using natural language text understanding.
What needs improvement?
The first thing I dislike is it is not available in a Linux environment. I prefer to work on Ubuntu and would have liked if it is available for Linux systems. Secondly, There is very limited content on ReFramework on UiPath Academy. Assignments cannot be done just by reading the text. There must be a demo for ReFramework projects.
Suppose you have to work on open source development or Open Source project for a networking community. It requires to have a Bash. You cannot do that in windows. If you are running a script on daily basis for checking malware or something like that on your home networks using Linux (with the support of a GUI tool), you could automate it using UiPath if you had a Linux version of the UiPath RPA.
Secondly, when you learn for certification from the academy you have to pass level 3 in between. Which requires a good hands-on with re-framework.The academy lacks practice material for the same.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Programmer Analyst at a tech services company with 10,001+ employees
It started with the purpose of automating, and now it is used in our company in many areas.
What is our primary use case?
'Automation' is the word. It started with the purpose of automating, and now it is used in our company in many areas.
How has it helped my organization?
UiPath is used extensively in fields of energy and utilities, banking, finance, operations, paperwork.
What is most valuable?
- Automating the workflow using all the four types of recorders
- RE Framework
- Citrix automation, as it has unique features that are best in competition.
What needs improvement?
Whatever happens, happens for best. So far, it's going good. So, its going nicely to one of its goal to replace desktop support & IT jobs. One concern is robot failure. It may be due to any reason like improper scheduling of bots wrt orchestrator. If bot fails, it impacts business, as it does not meets the requirement in a timely manner, ultimately disturbing smooth functioning of business. (Ofcourse, its a good thing that bot is mostly 100% accurate)
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Easy to integrate a third-party library
What is our primary use case?
With automation, you can create daily reconciliation reports with no errors (UiPath helps to retrieve the report from SAP, mainframes, web sites, etc., and VBA macros help to create reports very quickly — very useful for back office works).
How has it helped my organization?
UiPath is about taking the robot out of humans so that humans can work on complex tasks.
What is most valuable?
- Fast coding: completes the project very quickly
- Easy to understand UiPath Studio and its components
- All components are separate like UiPath Studio, Orchestrator, UiExplorer for creating complex selectors.
- Easy to integrate a third-party library
- UiPath has a community forum, and any member can provide solutions. The advantage of this is you will get a solution in much less time.
What needs improvement?
Only one cons I have seen so far as No Login Authentication: Whenever we are opening UiPath studio, it is not asking for any login credentials. Disadvantage is any one can open the studio and update the code/ change the code.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
It can work with all the Microsoft solutions to automate work
What is our primary use case?
Automating the manual work such as daily work like data entry jobs, accounting work, storing in Excel and filtering the mail.
How has it helped my organization?
By working fast and getting new knowledge of RPA with the help of this tool. It reduces the human cost.
Getting the mails, filtering that and downloading the required PDF and scrapping the necessary details from that, then updating it into Excel. After that, the saved data is updated on the website using Excel. Then giving the acknowledgment to the client, the process is completed or not. Using this overall, three hours of work will be completed in half or one hour.
What is most valuable?
It can work with all the Microsoft solutions to automate the work without any problem. After a one-step installation and day-by-day automation, it is improving the process.
What needs improvement?
It has improved the Citrix environment with the introduction pre-release of computer vision which can manage the total control of the image to indicate as a text and all the content. But the OCR engine still needs improvement; it may be in the next release.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Use in a stable website.
What do I think about the scalability of the solution?
than a human.
How was the initial setup?
Easy to install the application using "creating an account" website.
What's my experience with pricing, setup cost, and licensing?
The license cost is has a community edition.
Which other solutions did I evaluate?
No.
What other advice do I have?
Don't use the recording for full automation because the 1000-time process records will be developed too slow.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works with 1,001-5,000 employees
The intuitive handling of the tool offers the chance to learn how to automate processes in an easy way
What is our primary use case?
The primary use case of UiPath in our company is to automate rule-based processes with easy decisions.
How has it helped my organization?
UiPath improved our company through flexible IT solutions, which offers a fast solution to different problems.
What is most valuable?
The most valuable feature of UiPath, in my opinion, is that the intuitive handling of the tool offers the chance to learn how to automate processes in an easy way.
What needs improvement?
In my opinion, the product could be improved in the area of scraping features like OCR. Sometimes, the success-quote is not very good with these features.
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
The stability of the solution is mostly good. Sometimes there are bugs.
What do I think about the scalability of the solution?
The scalability of UiPath is great. Orchestrator offers many options to scale the business.
How are customer service and technical support?
The support of UiPath is very fast and competent.
Which solution did I use previously and why did I switch?
No, I didn't use any other solution before.
How was the initial setup?
The initial setup was a surprise because it was very easy to start.
What about the implementation team?
I am implementing in-house for my own company.
What was our ROI?
I have no information about this.
What's my experience with pricing, setup cost, and licensing?
The costs of UiPath are very high in my opinion. Small companies may not be able to get many licenses.
Which other solutions did I evaluate?
UiPath was chosen by the head of our company.
What other advice do I have?
No.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works with 1,001-5,000 employees
There are many add-ins for different use cases/environments to implement robots
What is our primary use case?
My primary use cases are the change of customer addresses or their banking information in our systems.
How has it helped my organization?
Easy to handle software, as the "programming" of the robots is done through drag and drop activities. That makes the processes quick to automate.
What is most valuable?
The software, in general, is very well done, as there are many add-ins for different use cases/environments to implement robots. Especially Excel and SAP activities are working very well.
What needs improvement?
OCR and image recognition are already working quite good. But there is still room to improve when it comes to the accuracy, then scraping of scanned PDFs, etc.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2025
Popular Comparisons
Microsoft Power Automate
Automation Anywhere
Blue Prism
Automate
ABBYY Vantage
Tungsten RPA
Pega Robotic Process Automation
Moveworks
WorkFusion
IBM Robotic Process Automation (RPA)
Robocorp
Nintex RPA
VisualCron
SAP Intelligent RPA
Blue Prism Cloud
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
- What Is The Biggest Difference Between UiPath And Automation Anywhere?
- IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?
- How do I choose between UiPath and Microsoft Power Automate?
- What are the differences in features and capabilities between ABBYY FlexiCapture with OCR and UiPath AI?
- RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider
- Can anyone help with this error when migrating my orchestrator community process to orchestrated enterprise UiPath?
- Which one to choose, Power Automate or UiPath, for unattended and attended bots implementation for a simple RPA use case?
- Can UiPath support the SaaS model for process mining?
- Seeking comparison between blue prism and uipath