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reviewer1000650 - PeerSpot reviewer
Works at a tech services company with 10,001+ employees
Real User
Invoking VB.NET/C# code is one of the major features over other RPA tools

What is our primary use case?

I have been working as a UiPath RPA developer for two years and three months. Using UiPath, I have provided more than 20 solutions over six different projects. UiPath was one of the leading RPA tools and it will be easier to develop when compared to other RPA tools.

How has it helped my organization?

UiPath has done a huge impact for our customers by replacing the linear jobs with robots. Tasks done by robots were fast and highly efficient.

What is most valuable?

Invoking VB.NET/C# code is one of the major features over other RPA tools. And recently, UiPath has implemented Citrix native automation for virtual machine automation which is an exceptionally great feature.

What needs improvement?

So far, UiPath has been good in every area. I would like to get more features in ML-related activities. ML will be the future for processing free text. Like for example , while processing free text from the customer comments, using uipath we cant extract the required data from the free text. Incase if you got ML related activities then it will be easier to provide the solution using UiPath

Buyer's Guide
UiPath Platform
July 2025
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1000371 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
All steps that we want to automate can be recorded and directly transferred as a sequence into UiPath

What is our primary use case?

I'm working in a consulting company as an RPA developer. We have some projects with clients connected with automations. That is my primary case of using this solution daily. 

How has it helped my organization?

We help our clients to improve their businesses, reduce costs, for example, hiring new people to automate repetitive work, to be able to run a process when the need arises 24/7. 

What is most valuable?

The most valuable features for me in UiPath is the ability to use more than one programming language. We can, of course, drag and drop activities, but it's also possible to run our own code/macro. The second thing which I like the most is the recording ability, all steps which we want to automate can be recorded and directly transferred as a sequence into UiPath.

What needs improvement?

  • I think it would be good to add more activities regarding operations on data tables. 
  • The product definitely should be improved in the case of throwing more accurate description of exceptions.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Good in my opinion, we have a lot of possibilities, so it's up to us what we decided to use. We can use state machine which works perfectly or in some small processes choose sequence.

How are customer service and technical support?

Very good, a very well-developed UiPath forum having a lot of helpful guys. The maximum waiting time for a response is around two days.

Which solution did I use previously and why did I switch?

I use both tools for automation: Blue Prism and UiPath. The current project runs in UiPath.

What's my experience with pricing, setup cost, and licensing?

I have no idea about pricing, cost, and license.

What other advice do I have?

My advice for future UiPath users is to get familiarized with all documents and online courses provided by UiPath because it's very valuable knowledge.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
UiPath Platform
July 2025
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
PeerSpot user
Business Process Consultant at a tech vendor with 51-200 employees
Real User
Automation has not only reduced processing time but also eliminated human errors

What is our primary use case?

We are automating all transaction-based processes, primarily in the finance department and sales operations. With this, the personnel involved in these transaction-based activities have been able to start working on more value-added tasks like data analysis and performance management of the operation.

How has it helped my organization?

UiPath automation has enabled different organizations with the possibility to redeploy personnel involved in transaction-based activities to do more value-added tasks like data analysis and performance management of the operation.

This automation has not only reduced processing time but also eliminated human errors, driving an improvement in quality scores and CTQs.

What is most valuable?

Development is straightforward and simple; it uses object-oriented coding by doing drag and drop. The deployment process is quick and easy with great features for testing and troubleshooting.

Reusable components library is an excellent source of information and content to ease and speed up the development process. This feature, combined with a robust infrastructure creates an excellent foundation for driving automation to the next level.

What needs improvement?

Engagement during the proof of concept period could have been better in regards to the implementation and follow-up. Also, after completing the PoC, we should have done a review of the critical learning and aspects of the application to determine the next steps based on the objectives of the company.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Associate Consultant at Capgemini
Real User
Web service activity is helpful in implementing web-based automation

What is our primary use case?

  • To execute the automation of ticket creation in ServiceNow 
  • For the critical situation: creating an incident 
  • For the request: creating a request in ServiceNow.

How has it helped my organization?

  • Return on investment is high.
  • Reduces the time for accomplishing repetitive tasks.
  • Allows developers to learn new technology and help in implementing the same.

What is most valuable?

  • UiPath free tool availability and free certification for the developer
  • Web service activity is helpful in implementing web-based automation.

What needs improvement?

  • It should add the feature of intelligent automation.
  • Also, to interpret human decisions using Amazon Alexa as well as machine learning.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer999159 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
Powerful set of activities and features created many opportunities for our company to provide automation solutions for customers

What is our primary use case?

Training with automation use cases including files manipulation, web automation and various desktop applications in the supply chain, HR activities, tax, and financial activities.

How has it helped my organization?

UiPath created many opportunities for our company to provide automation solutions for customers due to its powerful set of activities and features.

What is most valuable?

The Orchestrator and many activities such as those related to web automation and information identification within images (OCR), as well as the possibility of integrating external scripts and libraries within the software.

What needs improvement?

  • Adding a "goto" feature
  • Adding "run from this activity"
  • Logging events/warnings to log files in order to follow the execution
  • Simplify Orchestrator.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
RPA Developer at UST Global
Real User
Reduces manual efforts which results in efficient and time-saving automation

What is our primary use case?

Automating HR related processes that need update validation before it proceeds to the next level.

How has it helped my organization?

UiPath reduces manual efforts which result in efficient and time-saving automation and result in the benefit of the organization in terms of ROI.

What is most valuable?

Cognitive analysis is the most valuable feature because it helps to launch our automation smartly with many integrations.

What needs improvement?

While running the code, if we want to pause it we can't, so it results in some exceptions for attended bots.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Application Specialist at a consultancy with 501-1,000 employees
Real User
Free training courses eases interested developers into adopting the technology

What is our primary use case?

  • Manual processing of invoices
  • Outlook lookups for invoices
  • Automatic online checks of Oracle, Hyperion, and SAP platform.

How has it helped my organization?

We provide a fast and solid robotic process automation solution to our customers. Robots are easy to understand and deploy. We also perform KT for customers IT department.

What is most valuable?

UiPath is not an open-source project, but it supports private enhancements and plugins. These allow the community to grow and encouraged people to contribute, with best practices. In my experience, the technologies that are supported by an active community, are those ones destined to succeed. This is clearly a great feature that the UiPath Studio platform has. Also, providing free training courses eases interested developers into adopting the technology.

Having an online Orchestrator instance for training purposes is great also.

What needs improvement?

I think that a great, nice, must-have feature should be to allow other languages to invoke code blocks beside for VB.NET. I'm confident that this feature can empower more developers to perform tasks and activities that other tools do not support.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Associate Data Management (Programmer) at DHL Express
Real User
Helps the operation team increase their production

What is our primary use case?

It is used widely within our organization. As of right now, we already have a lot of robots in the live environment.

How has it helped my organization?

Automation in the data management department to automate few processes to help the operation team increase their production.

What is most valuable?

Reading content for the robot to process with our own logic, and it is very easy to develop with great user interfaces.

What needs improvement?

Handling if-else statements for schedules. It would be great if it had elements which could take care of running the job.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros sharing their opinions.