I have done a POC in inventory management. We get an excel sheet with details of users, orders, and equipment. Using UiPath, I have done end-to-end automation without any human intervention.
GIS Engineer at a tech services company with 10,001+ employees
Enables end-to-end automation without any human intervention
What is our primary use case?
How has it helped my organization?
UiPath improved our return on investments faster compared to before when we didn't use this tool. Human resources can be reduced in client work and increased at UI development.
What is most valuable?
- Drag and drop
- Flowchart and sequence used to build activities
- Debugging
- When we build the bot, we can easily find what we have done at any point in time.
What needs improvement?
Some areas where this product can be fully implemented is finance, invoice generation, and the work which has repeated tasks.
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UiPath Platform
May 2025

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For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

RPA Team Lead at a tech services company with 201-500 employees
Provides flexibility to create custom activities as per our need
Pros and Cons
- "UiPath provides scraping of both structured and unstructured data."
- "The UiPath tool doesn’t provide an option to resize the activities as per wish, especially if the activity is a big box."
What is our primary use case?
Reading non-PO invoice details from SharePoint form, validating it, sending it for manager approval, and on receiving manager approval mail, entering the invoice details with invoice and approval attachments to SAP.
Getting forecast values of demand management processes in an Excel attachment and mail body from customers directly, analyzing it, processing it, and inserting it into the database so that the demand forecast team can get data easily without human effort.
How has it helped my organization?
Eliminated human errors: The manual actions had caused an error in the excel formula, and it was unknown to the business until the UiPath RPA tool was implemented.
Human efforts were reduced in handling non-PO invoice and data insertion to SAP.
What is most valuable?
- Unlike other leading RPA tools, UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow.
- UiPath provides a large number of activities which we can reuse as per our need just by changing the properties and parameters.
- UiPath provides the flexibility to create custom activities as per our need.
- UiPath supports integration with various OCR, cognitive services, ML and IoT related services and tools.
- UiPath provides the flexibility to use an unattended robot without the need for Orchestrator.
- UiPath Orchestrator component is a very powerful tool which if utilized effectively, can make the robot management and monitoring very easy.
- UiPath Orchestrator supports using APIs, in which we can get the details from the Orchestrator database.
- UiPath’s recording feature is very helpful to begin the automation process and provides options to choose from recorders as per our need.
- UiPath supports version controlling feature which is very useful when the project is done by sharing tasks with multiple persons in the team.
- UiPath provides various workflow models such as sequence, flowchart, and state machine.
- UiPath provides an inbuilt logging facility.
- UiPath provides scraping of both structured and unstructured data.
- UiPath provides specific tutorial and documentation for SAP automation.
- UiPath supports .NET, Python, and JavaScript codes.
- UiPath provides debugging options usage, in which we can go through each activity along with the process flow, highlighting each action on the screen along with the flow, and showing the values of variables at the run time during the point execution of an activity.
- UiPath provides the facility to use numerous .NET namespaces by importing them easily to the project.
- UiPath provides the flexibility to create a custom activity from our custom .NET DLL.
What needs improvement?
- UiPath’s reluctance to add the support of C#/.NET code till now.
- The UiPath tool doesn’t provide an option to resize the activities as per wish, especially if the activity is a big box.
- Non-availability of maximizing options in the property edit box, argument value edit box, etc.
- No option to mark a set of activities as favorites in all projects done in a system. We have to set favorite activities separately for each project.
- The comment option could be better. When an activity or sequence is commented on, there will be two wrapping sequences which are unnecessary.
- Also, the display name is always the same, the display name of a commented section should be the display name of the sequence or the display name of the activity itself.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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UiPath Platform
May 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Works
Easy to use and has saved time for the employees that are using attended robots
What is our primary use case?
We are using this solution to implement automations for the banking domain, in the back office as well as the front office.
How has it helped my organization?
UiPath's complete package (Studio, Robot, and Orchestrator plus Kibana) improved our organization by saving time for the employees that are using attended robots and helping the organization implement other activities with the use of the unattended robots.
What is most valuable?
The most valuable features that the UiPath package has are the ease of use and implementation of both Studio and Robot.
What needs improvement?
I would like to see periodic updates to activities and maybe new packages of activities. I also like the mobile Orchestrator, but I think it should be made in such a way that the user can create/update robots, processes, and queues.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at Capgemini
It avoids and eradicates human errors by automating business processes
What is our primary use case?
- PMO processes
- SAP automation
- Tickets organization
- HR system management
For example: In SAP, the chain needs to be monitored, and when it fails, it should be restarted. So continuous monitoring was a difficult task. Automating this process saves lots of manual hours.
How has it helped my organization?
It saves time, cost, manual efforts; it avoids or eradicates human errors by automating business processes.
What is most valuable?
- ReFrameWork
- Orchestrator
- Debugging
- User-friendly
- Easy to learn
- Easy to find an error
What needs improvement?
- Citrix automation
- Work management
- Repository of authors for implementing any changes in the code
- Improvement while navigating in Orchestrator
- Include export job records option in a different format.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: We handle various Clients to Automate Processes.
Works
It has a very easy drag-and-drop interface that makes automating processes a breeze
What is our primary use case?
Automating various processes in systems such as SAP, Windows automation, and Excel. By making generic components, we are able to reuse them for various projects and clients.
How has it helped my organization?
This solution has enabled us to automate repetitive processes in an easy manner which has improved our KPIs. It's not that time-consuming to automate processes.
What is most valuable?
UiPath has a very easy drag-and-drop interface, which makes automating processes a breeze. The activities make you do most things, and if not, you have the option to custom-code them in .NET.
What needs improvement?
- Some features feel a bit buggy, and older versions are prone to crash.
- Double screen support would be nice.
- More AI and ML support.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Robotic Process Automation Engineer at Blackbook
Allows developers to efficiently grab data from any window or software
What is our primary use case?
Primary use is to automate BPO solutions for clients. We use it to automate a vast range of processes given to us.
How has it helped my organization?
UiPath has given us the ability to automate certain processes. The ease of use makes the lives of developers a lot easier, especially with the use of screen scraping tools for data. Looking forward to seeing new features added over time. Bright future for RPA on the UiPath platform!
What is most valuable?
- Inbuilt workbook features and data scraping.
- Allows developers to efficiently grab data from any window or software.
What needs improvement?
- Third-party version control is very important and needed.
- Better support for invoking code could also be used to enhance development.
- Cannot go wrong with adding inbuilt data analytics.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analyst and Process Consultant, Test Lead at a tech services company
Enables flexibility to use attended or unattended robots on desktops and cloud
What is our primary use case?
- Automatic filling of web forms for request of services
- Searching customers' and providers' information on government websites (to validate registration numbers and expiration date).
How has it helped my organization?
It offered us a new perspective for business processes improvement, looking not only for cost reduction but better accuracy and customer experience.
What is most valuable?
- The Studio tool: an environment for development with a lot of components.
- Easy to test or simulate the process.
- Flexibility to use attended or unattended robots on desktops and cloud.
What needs improvement?
The solution architecture should be reviewed to offer more opportunities to small companies or small entry level projects. For example, they could accept SQL Server Express Edition or other open software database engine; and allow all components installed in only one server, at least up to 10 robots.
For how long have I used the solution?
Still implementing.
What do I think about the scalability of the solution?
How are customer service and technical support?
They offer a lot of resources before you have to call them: great written material, videos, training courses and a forum.
Which solution did I use previously and why did I switch?
No, only evaluate.
How was the initial setup?
Initial setup is not complex. You can start learning to use the Community version of Uipath Studio, before deploy production environment.
What about the implementation team?
In-house.
What was our ROI?
The ROI was not calculated.
What's my experience with pricing, setup cost, and licensing?
Uipath is competitive when you have hundreds of robots, but it is expensive to small companies or entry level projects up to 10 robots.
Which other solutions did I evaluate?
WDG (Brazilian solution)
YANK (Brazilian solution)
AUTOMATE
What other advice do I have?
The Community Forum and the Academy are great resources to get users experiences and support and should be consulted before starting new projects.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technical Consultant (Team Lead) at L&T Infotech
The best automation tool ever built
What is our primary use case?
Previously, we used to read lots of data and manually feed each document data into a system, but now we are using UiPath automation to read files, extract data, and then update the same into the given business application.
How has it helped my organization?
Helped to automate legacy applications and the solutions built are very robust. Also, the support that we have got from the UiPath team is excellent. We have got a very large community base for multiple queries and hence, overall a good product to work and design solutions.
What is most valuable?
- Activities are easy to use, you can even include third-party activities.
- It helps to build any complex solution in a short time.
What needs improvement?
While doing Citrix automation, the image identification and accuracy should be easier. Easy work-related activities for Citrix is the one thing we are requesting for in upcoming releases.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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