Proofpoint Email Protection Reviews

We are service providers who recommend products for our customers. Our customer's license expired and we suggested Proofpoint Email Protection.

Our customers are enterprise companies.

The most valuable features are the business email compromise protection and targeted attack prevention.

With Proofpoint, you have this targeted attack feature wherein you can protect them from specifically targeting high profile users of an organization.

The largest complaint that we hear from our customers is that there is no local support. We wait for the internet from the US to connect.

If the customer has a P1 or P2 issue, they need someone to immediately focus on the solution. We have been trying to build a team to support our local customers because there is no local support available from Proofpoint.

I am not sure if there is anything available as a SaaS offering, but that would be good. 

Also, the threat intelligence of phishing emails is an additional feature that we expect from Proofpoint.

We have been using Proofpoint Email Protection for a couple of years.

It's a stable solution. There are no complaints from our customers.

The initial setup is okay. It is not complex.

The price is reasonable.

I would rate this solution an eight out of ten.

Our primary use case of Proofpoint Email Protection is focused around data loss prevention (DLP). To protect against spam, viruses, incoming and outgoing mail.

Proofpoint Email Protection's detection for true positives are great. False negatives or type two errors are very low. Type one errors are acceptable and this capability is the one that allows the least amount of spam to enter.

The only downside with Proofpoint Email Protection is the cost.

I have been using Proofpoint Email Protection for 5 years.

Proofpoint Email Protection is hosted in the cloud, and the stability is very good. 

The solution is cloud based so it's very scalable. 

The initial setup for Proofpoint Email Protection is pretty straightforward. 

There has been a recent pricing increase with Proofpoint Email Protection and we are assessing other companies who provide a similar service for comparison. 

The advice I would provide others who were considering Proofpoint Email Protection, is to test the product to determine if it provides you with the best filter rate. 

We use Proofpoint Email Protection for machine learning and artificial intelligence engine.

The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection. 

Proofpoint Email Protection's interface is confusing and could be improved.

I have been using Proofpoint Email Protection for approximately one year.

Proofpoint Email Protection is stable.

We have apparently 100 people using Proofpoint Email Protection in my organization.

The technical support we receive is very good.

The initial setup of Proofpoint Email Protection is easy. The installation model for the moment is very confused. It would be a benefit if the next release was easier.

I rate Proofpoint Email Protection a nine out of ten.

Proofpoint Email Protection is used for email security.

The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.

Proofpoint Email Protection could improve by reducing the price.

I have been using Proofpoint Email Protection for less than one year.

Proofpoint Email Protection is stable.

Proofpoint Email Protection is scalable because it is on the cloud.

The initial setup of Proofpoint Email Protection is simple.

The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda.

I would recommend this solution to others.

I rate Proofpoint Email Protection a seven out of ten.

The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful.

You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive.

The administrator that manages the service should be better in their role. They don't have enough people to manage the service well.

I have been using Proofpoint Email Protection for less than a year.

The initial setup of Proofpoint Email Protection was very simple.

We worked with the vendor to implement Proofpoint Email Protection.

I rate Proofpoint Email Protection a nine out of ten.

My primary use case for this solution is for email security.

The most valuable feature of this solution is that it's a one-stop shop for email protection.

We have some use cases that haven't been dealt with yet, so that could be improved.

I have been using this solution for eight years.

Proofpoint's support is very responsive, especially in comparison to Microsoft. Commonly a specialist is available within 24 hours, and the support is more professional overall.

The product has decent functionality. I would rate this product as eight out of ten.