Pega BPM Reviews

Real-time operational case management and live reporting of key arrival and departure information, including live operational data feeds from both internal and external data sources on web and mobile devices.

Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.

Pega Cloud and Pega BPM, because they allowed us to develop and quickly release with confidence using cloud technologies. We limited disruption on core operational systems while proving the business and technology requirements.

Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.

We primarily use the solution for business process management.

The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.

From an end-user perspective, you can build a really good user experience with the user interface they offer.

The solution could use more plugins.

The pricing model needs to be improved. Right now, it's too expensive.

The solution is very stable.

The solution is fairly scalable.

We haven't dealt with technical support very much. The solution has the usual community support, which is helpful. You can also raise the usual tickets if you're a partner and if you bought the licensing. They're quick to respond.

The licensing depends on each client, but largely they charge a yearly licensing fee.

There are extra costs, such as certification of developers that need to work on the solution. You need people with previous experience or they have to get the certification, which is basically an extra cost.

We use the on-premises deployment model.

I'd rate the solution ten out of ten. It's a robust system that makes it easy to create your basic applications. It is a premium platform, however, so it is costly.