Oracle E-Business Suite Reviews

We are primarily using this solution for financial reporting, financial management reporting, and consolidation.

The solution offers strong integration capabilities. It's balanced and sends good reports. It's easy to use.

The solution is stable.

It's a scalable product.

Technical support has been great.

The solution could be improved especially for budgeting. We are using budgeting in GL, which is a basic budgeting module. We need enhanced budgeting and a few other parts. For example, we need supply chain. That's based on financial health. Currently, we are using financials, however, in financials, most of what we are missing is enhanced budgeting. I want an enhanced budgeting module.

The initial setup is complex.

I want built-in dashboards. 

I also would like more center reports or center reports like FSG. It's only available in GL and I want FSG in other modules as well.

I've been using the solution for a while now. 

The solution is stable. It's reliable. There are no issues with bugs or glitches and it doesn't crash or freeze. 

The solution is scalable. You can expand it easily.

We have 15 to 20 people using the solution currently. They include managers, super-users, supervisors, and accountants. 

Technical support is quite good.

Positive

We did not previously use a different solution.

The initial setup is not simple. it's quite complex, very difficult. In terms of ease of implementation, I'd give it a 3.5 out of five. 

We implemented it a long time ago before I was a part of the organization, however, it tends to take seven to eight months. 

The initial setup was handled by Oracle partners. 

I can't speak to the licensing costs. I don't have any details in regard to pricing.

I'm working with this solution on behalf of an organization.

We're using version 11 right now, and we're about to update to 12.2.8.

This is a good product. If you have a good start, then you can easily implement the solution. An Azure study is the most important thing, however.

I'd rate the solution nine out of ten.

We are using Oracle Red Hat and Oracle database. It's working on cloud Azure cloud.

Many of our customers have Oracle Web E business tools and databases. We are using single-tier, multi-tier, multi-node, single node. Recently, we have migrated the tenant to tenant, like Oracle E-Business Suite.

We use HR modules, and financial modules are a very common industry. 

Oracle could improve its licensing model by offering more flexible options, such as subscription-based pricing. Nowadays, people are going for more open-source products. 

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one.

We have been using it for the last 15 years.  I'm a system infra architect and also have some DBA training or Oracle DBA, backup, cloning, deployment, patching, and migrations.

The product is stable, but with the passage of time, if you leave some kind of new feature and apply and customize the product, then you have to patch the product. 

For example, we raised the request to the Oracle technical team, and the technical team recommended and applied the dispatch; the issue will be fixed. So, we are continuously applying the patches. 

But this is a continuous process.   Nothing is 100%. Everything is streamlining with passive providers, even in  Microsoft, Oracle, EVS, etc. Patches are there, and bugs and fixes are there. We continuously apply everything.

Oracle's technical support is better than others.

Positive

I simultaneously worked with SQL Server from 2000 to 2004, 2008, 2017, and 2019.

Oracle E-Business Suite is a complete business suite, while SQL Server is only a database. All customized applications in front-end development use SQL. If they have a high budget, they use Oracle.

We have over 200 customers and use a variety of solutions on Azure, including SQL Server and Oracle E-Business Suite. We primarily provide technical support for our customers.

Oracle is a vast domain. For a skilled person, it is not complicated, but for a new person, it is a bit complex.

There are OS and EBS within compatibility libraries. Most issues and bugs are due to the compatibility of configurations. Otherwise, it's not so difficult. 

For deployments, we have streamlined the processes and migration. We have also streamlined the migration process, whether it is a VM migration or either it is cloning. We streamline everything.  

It's pricey. Oracle's pricing is on the higher end, but it is justified given the product's maturity, stability, and feature set.

I have been working with Oracle E-Business Suite for the past 10 to 12 years. There are always some bugs and missing patches, so I would rate it a nine out of ten.  Also, they have fixed it, but with the passive time after month-to-month payments, we have to beg to apply the patch to the product. That is the main thing we are missing.

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one. This would make it easier and more efficient to customize the product to meet specific needs.

I use the product for financial management, value chain, manufacturing, and human capital management.

The user experience in supply chain and operations management is excellent. The product is powerful in the supply chain, manufacturing, and financial domains. The system is powerful enough to absorb any business case we face during our implementation, regardless of the industry. Whether it is the public sector, retail, or FMCG, Oracle E-Business Suite can fit any business process.

It was very easy to integrate the product into our existing infrastructure. The analytics and reporting tools streamline our processes. We can implement the standard and emerging best practices to enhance decision-making. The tool has a lot of reports. We can develop custom reports easily. We can easily connect it with any data warehouse and use the analytics features. Right now, the product can handle any business case, even manufacturing. Discrete manufacturing and process manufacturing can be handled easily.

We find challenges in the manufacturing modules. The users feel that the product is not user-friendly. Continuous manufacturing is very complex. We must automate the whole manufacturing process cycle and connect multiple production lines. It is not an easy task in Oracle to implement such things. Other than that, the solution is excellent.

I have been using the solution for 20 years.

The technical support is excellent.

Positive

The deployment, implementation, and integration are very easy.

Oracle generally gives a lot of discounts. If we get discounts, the tool will not be costly. It will cost less than S/4HANA. The product might cost the same as Microsoft Dynamics. The cost is based on the discount that Oracle provides to us.

I use and implement the tool. I will recommend the product to others. You will see the benefits of the solution if you have the right partner. As an implementer or consultant, I rate the product a ten out of ten. However, since the user experience must be improved, I rate the solution a nine out of ten overall.

I use this solution for human capital management. It's all been mingled into one product called Oracle HCM Cloud. It manages all your HR requirements from hiring, onboarding, and managing your payrolls. It has over 10 different models inside. Oracle expects clients to have that product, which is the basis for your financials, sales and distribution, procurement, etc. If you have HCM, you basically set up the structure of the enterprise.

Most of their applications have been moved to cloud enterprise. It's SaaS, and they have a patch where they provide the database and application so you can work on it. There's another one where they provide everything and you have your own infrastructure of hardware as well.

They have various products, so it depends on your enterprises. If it's finance-based, you'll mostly be looking at financial models, like the financial collaboration, financial management, budgeting, and forecasting. If you're in a distribution area, you'll be looking into models like inventory, warehouse management, and supplier-oriented models. They have SRM and they have CRM, which is customer relationship management.

You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time.

From the business processes, there are areas where you could streamline new processes. You could take out some of the redundant ones, which you are either using or don't want to use, but you're still using it because it's been coming from your legacy systems.

I've been working with Oracle for 25 years.

I work as a project manager, but I was a principal consultant with Oracle. For the last 10 years, I've been mostly managing projects in diversified industries.

It has to be a stable system because then it affects your business processes.

You should be able to scale it.

Technical support is good, and they offer different types of support. Oracle has a very large technical support team. Without support, I think it would be very difficult for customers to manage.

Installation has become simpler and takes less time. Before, there were lots of dependencies and it required lots of expertise. 

The deployments have a much shorter cycle. Previously, we were doing projects that went on for a year or three years. Nowadays with the cloud implementation, I've done projects in three months or six months maximum, maybe a year. They have consolidated most of their features and functions. It makes training and chain management much easier, so your project time gets shortened basically.

All the big companies – even midsize or smaller – use some sort of ERP or business suite because it's impossible to go back to the smaller products or homegrown legacy systems because of the maintenance and dependencies.

The bigger organizations tend to go for system integrators because they have the budget for projects and their projects are a little bit bigger. I would recommend in-house implementation if you have a special team.

Whatever the products you use, you'll be paying a yearly maintenance price or a support price. Every time they have a new release, they will announce that they will be discontinuing the support for that particular release in three years or four years so that customers can move into a higher release.

My understanding is that Oracle charges per user in some areas, but they have a minimum licensing fee, depending on how big the organization is. From the Oracle point of view, I think they know what the market charges and they're very competitive.

I would rate this solution 9 out of 10.

My suggestion would be to look at what you're currently using, what your requirements are, how those requirements can be met, from what models or offerings you should be going for, and what is the end result you want to achieve by implementing a half a million dollar product. Are you okay with your return on your investment? Those are some of the questions you should be asking yourself.

We are a large company using every function of Oracle E-Business Suite, such as human capital management, financial management, manufacturing, plant maintenance, and many more. We've implemented almost thirty-seven modules of Oracle E-Business Suite in our organization.

Oracle E-Business Suite improved my organization by automating every function and integrating all departments. For example, HR is integrated with Finance through the payroll module. Inventory is integrated with Finance through the inventory module. Plant maintenance is integrated with the stores and spheres, so there's a single source of truth across the organization. There's no need to maintain separate databases, software, or functions within the organization through Oracle E-Business Suite.

My organization uses the same source of truth, so there's less hassle and more accurate information, making decision-making easier because of this solution.

I like the automation and integration features of Oracle E-Business Suite.

A downside of Oracle E-Business Suite is its interface because it's less user-friendly than the latest cloud solutions.

As an organization, Oracle now has more interest in cloud applications, so nowadays, it doesn't focus much on Oracle E-Business Suite, an on-premises solution, so this is another downside.

In the next release of the solution, I want to see an enhanced GUI so that it can attract more users and for Oracle to focus more on Oracle E-Business Suite and make it more user-friendly.

I've been using Oracle E-Business Suite for twelve years.

Oracle E-Business Suite is pretty stable, and I'd rate it as nine out of ten, stability-wise.

Oracle E-Business Suite is a highly scalable solution, and I'd rate its scalability as ten out of ten.

Oracle E-Business Suite technical support is a seven out of ten for me.

Neutral

We've used custom and in-house solutions before using Oracle E-Business Suite. Still, because of the benefits, scalability, integration, and support we got from the solution, we went with Oracle E-Business Suite.

As Oracle E-Business Suite is an ERP system, it has a complex implementation process. It's unlike any other software you can install and start using immediately. The system requires installation, then configuration, so depending on the complexity of the business, it takes around three to six months to configure and run it within the organization.

Installing the software onto the server, for example, isn't a matter of one to two days maximum. The steps to deploy Oracle E-Business Suite depend on your business requirement, how you map your business requirements into the system, and how you want the system to operate according to your needs. It varies based on the complexity of your business where Oracle E-Business Suite would be implemented.

The first time Oracle E-Business Suite was implemented, configured, and integrated with our systems, we worked with a third party who was an expert, so we won't run into cost overruns.

The digitization projects we implemented in multiple areas resulted in millions of savings because Oracle E-Business Suite helped keep queries simpler, so there's ROI from the solution.

My organization has been using the solution for the past twelve years, so I'm sure it paid off, but I have yet to calculate the ROI.

Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees.

Since we've been using Oracle E-Business Suite for twelve years, we've evaluated different solutions from time to time but eventually chose SAP as our primary solution.

I'm using the latest version of Oracle E-Business Suite.

Two or three people can maintain Oracle E-Business Suite for a small organization. Still, for a vast implementation, for example, within my organization, about twenty-five to thirty people handle the maintenance of the solution.

Around two thousand to three thousand people use Oracle E-Business Suite within the organization.

All departments use the solution, whether Presales, Sales, Finance, Plant Maintenance, HR, Compensation, Payroll, etc.

I recommend Oracle E-Business Suite, but since the newest technology is now on the cloud, I wonder if people would be interested in an on-premise solution.

I'd rate the solution eight out of ten because the GUI needs improvement. I would give Oracle E-Business Suite a nine or ten if its GUI were improved.

My company is simply an Oracle customer.

We're using Oracle E-Business Suite as the complete ERP solution for the company.

As we've recently gone live with Oracle E-Business Suite, we won't be able to say what has improved, but we used to have a lot of manual processes before switching to Oracle E-Business Suite. Now, pretty much, we've done complete end-to-end automation, so there will be savings in terms of automating manual processes, but we haven't quantified that for now.

What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite.

We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine.

Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement.

My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet.

There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution.

Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns.

What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation.

I also didn't find much use for the Projects module based on my company's requirements.

The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution.

We just went live with Oracle E-Business Suite a few months back.

We're still optimizing the cloud infrastructure, connectivity, etc., so currently, we've seen no stability issues with Oracle E-Business Suite.

We still haven't reached that stage of needing to scale up Oracle E-Business Suite, but its scalability seems to be smooth.

My team had a lot of questions for the Oracle E-Business Suite support team. During the go-live stage, support was very, very responsive, but right now, the team isn't that responsive, so I'm rating the support team seven out of ten. The response time needs to be improved nowadays.

Neutral

My company previously used a different tool, and the reason for the switch to Oracle E-Business Suite is that the instance shifted from Hong Kong to India, so it was a greenfield implementation. The pricing was good. Licensing was also good. The offering which included cloud services was also attractive because Oracle became a one-stop service provider with Oracle E-Business Suite combined with Oracle Cloud. The integration of various packages also seemed to be okay.

SAP, on the other hand, was facing a lot of issues in terms of Ariba Integration with S/4HANA, and it was a mash-up of on-premise products and subscription-based products, while most of the Oracle modules were on-premise solutions and tightly integrated, so that has been helpful.

Setting up Oracle E-Business Suite wasn't complex, but there was a huge need for skilled manpower to implement it because of the huge demand for ERP resources in the market, so that has been a big challenge. Whether it's Oracle or SAP S/4HANA, getting good resources to stick to a project and implement it has become a challenge.

The deployment of Oracle E-Business Suite took one year.

We used a third-party to implement Oracle E-Business Suite.

The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten.

I'm using the latest version of Oracle E-Business Suite.

Around seven hundred people use Oracle E-Business Suite within my company. The solution doesn't require a lot of maintenance, but its maintenance has been outsourced to a third-party.

I'm not an Oracle E-Business Suite expert, and everyone has specific requirements, but what I would tell others who want to start using the solution is that it would be ideal if the user can switch to a subscription-based product because the implementation becomes faster and the user experience is much better. Unfortunately, in India, it's so complicated in terms of processes and procedures, so mostly the market fights over on-premise solutions which is not the trend globally, and it's an issue here in India.

My rating for Oracle E-Business Suite is seven out of ten.

I use the solution in my company for supply chain management. I also use the tool to deal with WMS implementation.

The integration features of the tool on on-premises weren't that great, making it an area where improvements are required.

I have been using Oracle E-Business Suite for seven years.

The technical support for the solution was very good. I rate the technical support a nine out of ten.

Positive

The solution is deployed on an on-premises model.

The solution can be deployed in a few months.

Overall, the tool reduces customer capital expenditure. It is difficult to explain the actual reduction in capital expenditure, considering that my company deals with a huge customer base, in which a lot of things are absorbed, and there are a lot of complexities involved in supply chain management. The tool provides value for money.

Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high.

The area of service planning was neither very difficult nor very easy.

Oracle E-Business Suite has impacted our business process from the standpoint of KPIs.

The features of the product were not useful for me since they were mostly used to help my customers.

The tool's integration capabilities were standard in nature since the product is deployed on an on-premises model.

The tool was integrated with a lot of other legacy solutions and Oracle Siebel CRM because it was on an on-premises deployment model, but not everything was as fast as things are on the cloud, so there was the need to have multiple devices in our infrastructure.

The tool has had an impact on industry-specific solutions in our company's customers' operations since it gives customers autonomy over third-party logistics and service providers. The tool also helps to reduce the problems in the supply chain management.

I recommend the tool to enterprise-sized businesses. The problem with Oracle is that it comes with everything and may contain certain modules that customers don't need. With Oracle products, since you get a lot of features, the prices are pushed up. The tool can only be used by those who start off as a reseller and want to become a manufacturer in the future since it helps to manage both workloads.

Considering that it is one of the best tools I have worked with, I rate the tool an eight out of ten.

We use this product for the management of purchasing, accounts payable, general ledger accounting, and other things. TheyHyperion software is good for management as well as processes such as accounts receivable. The product has many use cases. I'm an applications consultant and we are service providers and Oracle customers. 

It has improved our organization by enabling us to move from manual to automatic processes. It means that our clients can focus on analysis instead of transactions and dealing with a lot of paperwork. Transactions can now be approved by mobile or when you're on the road. The approval workflow has improved significantly. 

The new Subledger Accounting feature is very strong. It's the most powerful thing Oracle has done in this latest upgrade. We can easily customize which is something that wasn't easy with the SaaS product. With an Oracle database and application, everything is integrated into one solution from one provider. The entire process is now integrated. Because we use Excel and Outlook a lot, there's no need to log off and on, it's all integrated. It's transparent for the end user, which is good. Oracle implemented OTBI, which saves the need to print reports. Everything is available as you go and on the go, which is a good feature. It's great for analysis. 

The implementation can take some time and it's one of the difficulties with Oracle as compared to SAP. Deployment takes way too much time.

I've used this solution for 20 years. 

The solution is scalable. We have around 400 users in the company which includes finance people, supply chain staff, and management.

The technical support is responsive and have helped us apply patches or find solutions when we have bugs.

Positive

The initial setup is a bit complex. The EBS takes more than 12 months to implement from scratch. We're a team that carry out deployments as well as provide service and support for our customers. We have a team made up of architects, project managers, consultants, functional analyst developers, DBAs, close to 20 people in total.

We have to invest a lot but we get a good return. 

They have licensing models based on the number of users as well as one-time packages. If you're on the cloud, it's pay-as-you-go. It's not cheap technology but they have good consultants who know all the features. They are one of the longest-standing players in the market so they can dictate the price.

My recommendation is to not customize E-Business Suite. The upgrades are complicated and when you go from version to version, it's not a good thing. You have to spend a lot of money so if you're already doing that you might as well go for a product that satisfies your requirements. If an organization has the opportunity to go to the cloud, then it's worth doing. It's pay-as-you-go, you're free from DBAs and a lot of complicated processes, and everything is taken care of in the cloud, 

I rate this solution eight out of 10.