Oracle E-Business Suite Reviews

Our company has both our renewable and thermal fleets through the E-Business Suite. This includes planned maintenance for the thermal fleet, equipment operation and maintenance, and procurement of necessary spare parts through inventory management. Finance users also leverage the suite for invoicing, purchase order processing, and other financial tasks. It's a comprehensive solution that even supports our budgeting needs.

Sometimes, when you prepare your rules, the robustness of the rules is essential. Allowing excessive user modifications can lead to situations where only specific scenarios are considered, neglecting others. This can cause difficulties for users.

SAP doesn't allow changes in their processes beyond the limit. While this might restrict some flexibility, it fosters repeatability in system behavior, which users eventually adapt to. In Oracle E-Business Suite, we've faced situations where a procurement workflow appears stuck in someone's inbox, even though it's not there. This discrepancy is potentially caused by configuration or feature issues.

I have been using Oracle E-Business Suite as an end user for one year.

We over-implemented and customized Oracle, leading to stability issues. It's like buying a BMW and driving it for 20 years. Tomorrow, you shift to Tesla, and you still want to drive it like you drove a BMW. So, you start modifying Tesla for BMW's pleasure. Modifying it excessively compromises its inherent capabilities. Our process owners, accustomed to SAP, sought similar workflows in Oracle despite its different approach. The software has inherent rules; tweaking them too much can cause instability. Additionally, our system integrator, E&Y, might have over-engineered processes, making them fragile. Unlike our 9-month SAP implementation with a stable product, Oracle took two years with issues.

We evaluated both SAP and Oracle. We chose Oracle because of SAP's higher cost. Additionally, SAP no longer offers on-premise licenses, focusing solely on Software as a Service (SaaS), making it a bit more costier to operate regularly.

Oracle E-Business Suite is reasonably good. It offers a licensing model, which offers long-term cost advantages compared to the cloud-based license provided by SAP. As an end user, my role was very limited. In 2011, when we implemented SAP, I was heavily involved because I was heading operations and maintenance. We had inventory management, budgeting, and everything integrated seamlessly from that perspective.

Overall, I rate the solution a six out of ten.

We primarily use the solution from an ERP standpoint. We use it for procurement processes, operations, sales, finance, accounting, reporting, all of it.

The ease of use is great. 

It was easy to set up the product.

The stability is good.

Technical support is helpful.

It is not overly expensive. 

The operations could be better, specifically for manufacturing processes. There could, for example, be some sort of forecasting available. We need more planning and scheduling options. They need more analytical capabilities. 

It can't really scale.

I've been using the solution for seven years. 

It's quite stable. The in-business application has been fantastic, and we haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's about 95% stable. 

This isn't a very scalable product if you have to expand it into a different line of business. 

In our organization, we have more than 250 people using it. 

We've contacted support quite a bit in the past. They're pretty good at helping us. They are responsive.

Positive

I'm also familiar with SAP and find this solution's annual contracts and maintenance cheaper than SAP. 

The solution was very simple to set up. It was not complex at all. The deployment itself took about four months. 

The solution is not very expensive. It is worth the money.

I have been looking into SAP and Microsoft Dynamics to compare a few things. 

I'm an end-user. 

Whether or not I would recommend the solution to others depends on the company and the automation they need. Oracle works well, however, it's not for every organization. A very common practice is to use SAP. If a solution doesn't solve any value for your business, it's not worth putting it in. 

I'd rate the solution five out of ten. It's helpful in some ways yet lacking in others. For example, it can do procurement, it can do sales, and it can do financial reporting, however, it cannot do my warehouse or transportation management. It cannot do my planning bit. It can't do my production or manufacturing. There's a lot missing.

We use different modules across our organization, such as finance, auto finance and PBCS planning budgeting tool. We also use a supply chain management module. For our P2P, all the processes are integrated and mapped out.

The procure-to-pay is core to our business and relevant to us. The other benefit is finance and payroll.

We would like to see some automation in this solution. In addition, the implementation team should improve their customer service by meeting with customers regularly.

We have been using this solution for four years, and we are using the latest version.

It is a stable solution.

It is a scalable solution.

Because we are licensed users, we get support from Oracle and the local partner.

The setup is very straightforward, and most old practices have been corrected with Oracle E-Business Suite. There are no complications with the applications. We bought several modules from Oracle, and it took approximately one and a half years to implement all the models across the organization.

The deployment process was straightforward. We implemented Oracle with the data center, and we didn't try to customize Oracle EBS to map with our processes. So we implemented the straight line of Oracle EBS extended. One of our local partners aligned with us for the implementation because we didn't have the expertise to implement and configure it independently.

Using many modules in Oracle increases the value. The cost depends on how many features in Oracle are used. I rate the pricing a five out of ten, as customers always look for discounts.

I rate this solution a nine out of ten. The use of this solution depends on the industry.

I used Oracle E-Business Suite for supply chain management, such as order and inventory management, and for receivables.

Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management.

Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate.

I have been using Oracle E-Business Suite for more than five years.

Oracle E-Business Suite is a stable solution.

As the Oracle E-Business Suite updates to newer versions the solution scales.

We have approximately 50 people using this solution in the previous company I worked at.

I have not used the support for Oracle E-Business Suite.

We require 15 people for the maintenance and deployment of the solution for one project. The people needed include managers, developers, administrators, and engineers.

I rate Oracle E-Business Suite an eight out of ten.

I use this solution for human capital management. It's all been mingled into one product called Oracle HCM Cloud. It manages all your HR requirements from hiring, onboarding, and managing your payrolls. It has over 10 different models inside. Oracle expects clients to have that product, which is the basis for your financials, sales and distribution, procurement, etc. If you have HCM, you basically set up the structure of the enterprise.

Most of their applications have been moved to cloud enterprise. It's SaaS, and they have a patch where they provide the database and application so you can work on it. There's another one where they provide everything and you have your own infrastructure of hardware as well.

They have various products, so it depends on your enterprises. If it's finance-based, you'll mostly be looking at financial models, like the financial collaboration, financial management, budgeting, and forecasting. If you're in a distribution area, you'll be looking into models like inventory, warehouse management, and supplier-oriented models. They have SRM and they have CRM, which is customer relationship management.

You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time.

From the business processes, there are areas where you could streamline new processes. You could take out some of the redundant ones, which you are either using or don't want to use, but you're still using it because it's been coming from your legacy systems.

I've been working with Oracle for 25 years.

I work as a project manager, but I was a principal consultant with Oracle. For the last 10 years, I've been mostly managing projects in diversified industries.

It has to be a stable system because then it affects your business processes.

You should be able to scale it.

Technical support is good, and they offer different types of support. Oracle has a very large technical support team. Without support, I think it would be very difficult for customers to manage.

Installation has become simpler and takes less time. Before, there were lots of dependencies and it required lots of expertise. 

The deployments have a much shorter cycle. Previously, we were doing projects that went on for a year or three years. Nowadays with the cloud implementation, I've done projects in three months or six months maximum, maybe a year. They have consolidated most of their features and functions. It makes training and chain management much easier, so your project time gets shortened basically.

All the big companies – even midsize or smaller – use some sort of ERP or business suite because it's impossible to go back to the smaller products or homegrown legacy systems because of the maintenance and dependencies.

The bigger organizations tend to go for system integrators because they have the budget for projects and their projects are a little bit bigger. I would recommend in-house implementation if you have a special team.

Whatever the products you use, you'll be paying a yearly maintenance price or a support price. Every time they have a new release, they will announce that they will be discontinuing the support for that particular release in three years or four years so that customers can move into a higher release.

My understanding is that Oracle charges per user in some areas, but they have a minimum licensing fee, depending on how big the organization is. From the Oracle point of view, I think they know what the market charges and they're very competitive.

I would rate this solution 9 out of 10.

My suggestion would be to look at what you're currently using, what your requirements are, how those requirements can be met, from what models or offerings you should be going for, and what is the end result you want to achieve by implementing a half a million dollar product. Are you okay with your return on your investment? Those are some of the questions you should be asking yourself.

Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications.

Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good.

There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up.

I have been using Oracle E-Business Suite for approximately 22 years.

The solution has been stable in our usage.

Oracle E-Business Suite is scalable.

We have approximately 10,000 users using this solution in my organization. We plan to increase our usage of this solution, every year we expand more.

I contact Oracle many times for support, and they are professional in their response.

I have previously used SAP.

Oracle E-Business Suite requires special resources to install it, not every user can install it. You require a technical professional to install it and to configure it

We used consultants for the implementation of the solution, it is not simple to do. The process is not similar to installing Microsoft Office.

We have 50 people for the support of this solution, such as developers and coders.

Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users.

If we ever wanted to change ERP solutions it is a strategic decision and it will require dedicated management to look into the site. We would have to migrate all your data, rebuild all your systems, it would require a senior management decision.

I would recommend this solution to others. Oracle is one of the top ERP solutions on the market.

I rate Oracle E-Business Suite a nine out of ten.

I primarily use the solution for the financial aspect.

The workflow on offer is great.

I appreciate the alerts.

The technical ability to run runtime APIs is great. The web services and APIs are very powerful.

We found the initial setup process to be very straightforward.

You can scale this product easily.

Technical support has always been very reliable. 

The pricing is reasonable. 

Sometimes I have issues with the performance tuning. There is not much help there. There have been many times where I have had performance problems if there are high volume loads.

There is some lack of functionality, specific tools, and certain ways of doing business. The business process and Oracle capabilities occasionally fall short so we have to customize many, many, many things. The depth of functionality is not that great for some niche business processes, like distribution or warehouse management. Due to this, we have to go for an outside business product, a specialized product.

One major thing we found was there are no user interfaces for corrections. If we have a lot of integrations, then error handling and correction management are very manual and we had to build a lot of user interfaces to do that. They should allow a proper framework for integration building on the E-Business Suite. In the cloud, it may be better, however, a lot of it is left to clients to do customer development. Out-of-the-box integration supports are very limited, particularly transactions and error handling and re-submission, reporting, et cetera.

I've been dealing with the solution for 20 years. It's been a while. 

E-Business Suite is easy to scale. We run a global organization with $35 billion on financials on it. It's pretty solid.

Average daily users are around 600, however, registered users are almost 3,000. Not everybody uses it every day, so about 600 people are logged in every day. They would be different people. Registered authorized users include suppliers as well.

Oracle is the only company I can count on for support. They always do a great job.

The setup was very straightforward. Now, it's well documented and we can import setups. It's nothing to worry about.

I can't speak to the exact pricing, however, I've always found it to be reasonable.

We have a partnership. We do develop products together with Oracle.

The version we are using is about two or three years old. It's not the latest.

If you do work in advance and re-engineer the process really, even E-Business Suite implementation is faster with a process engineer. Don't allow too much creativity and too many custom requirements as most of the time the requirements are standard. People in the job want to do more things than they should. Re-look at the processes before mapping. That exercise should be done in parallel to implementation.

I'd rate the solution at an eight out of ten.

We use it for our interfaces and to run APIs.

The implementation of Oracle E-Business Suite is easy.

They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues.

I've been using Oracle products since 2005.

Oracle E-Business Suite is currently deployed on-premises, but we hope to move it to the cloud soon.

The stability of this solution is good.

It's scalable. We have hundreds of users.

We have a separate team that manages the installation, and I expect that it was a straightforward process for them.

We have about 15 to 20 people on-site and off-shore for maintenance, deployment, patches, etc.

Prepare yourself before you start the installation because sometimes you can end up in a mess. You don't want to have to uninstall everything and re-install it. So, read the manual carefully, prepare the infrastructure and hardware properly, and then slowly go for the installation and deployment.

Overall, I'd give Oracle E-Business Suite a rating of eight out of ten.