We primarily use the solution from an ERP standpoint. We use it for procurement processes, operations, sales, finance, accounting, reporting, all of it.
Chief Technology Officer at Jagatjit Industries Ltd
Easy to set up and good for financial reporting but cannot do production
Pros and Cons
- "It was easy to set up the product."
- "The operations could be better, specifically for manufacturing processes."
What is our primary use case?
What is most valuable?
The ease of use is great.
It was easy to set up the product.
The stability is good.
Technical support is helpful.
It is not overly expensive.
What needs improvement?
The operations could be better, specifically for manufacturing processes. There could, for example, be some sort of forecasting available. We need more planning and scheduling options. They need more analytical capabilities.
It can't really scale.
For how long have I used the solution?
I've been using the solution for seven years.
Buyer's Guide
Oracle E-Business Suite
August 2026
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,602 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's quite stable. The in-business application has been fantastic, and we haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's about 95% stable.
What do I think about the scalability of the solution?
This isn't a very scalable product if you have to expand it into a different line of business.
In our organization, we have more than 250 people using it.
How are customer service and support?
We've contacted support quite a bit in the past. They're pretty good at helping us. They are responsive.
Which solution did I use previously and why did I switch?
I'm also familiar with SAP and find this solution's annual contracts and maintenance cheaper than SAP.
How was the initial setup?
The solution was very simple to set up. It was not complex at all. The deployment itself took about four months.
What's my experience with pricing, setup cost, and licensing?
The solution is not very expensive. It is worth the money.
Which other solutions did I evaluate?
I have been looking into SAP and Microsoft Dynamics to compare a few things.
What other advice do I have?
I'm an end-user.
Whether or not I would recommend the solution to others depends on the company and the automation they need. Oracle works well, however, it's not for every organization. A very common practice is to use SAP. If a solution doesn't solve any value for your business, it's not worth putting it in.
I'd rate the solution five out of ten. It's helpful in some ways yet lacking in others. For example, it can do procurement, it can do sales, and it can do financial reporting, however, it cannot do my warehouse or transportation management. It cannot do my planning bit. It can't do my production or manufacturing. There's a lot missing.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager IT at Chase Up
A beneficial solution for finance and payroll with a great procure-to-pay feature
Pros and Cons
- "The procure-to-pay is core to our business and relevant to us."
- "We would like to see some automation in this solution."
What is our primary use case?
We use different modules across our organization, such as finance, auto finance and PBCS planning budgeting tool. We also use a supply chain management module. For our P2P, all the processes are integrated and mapped out.
What is most valuable?
The procure-to-pay is core to our business and relevant to us. The other benefit is finance and payroll.
What needs improvement?
We would like to see some automation in this solution. In addition, the implementation team should improve their customer service by meeting with customers regularly.
For how long have I used the solution?
We have been using this solution for four years, and we are using the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
Because we are licensed users, we get support from Oracle and the local partner.
How was the initial setup?
The setup is very straightforward, and most old practices have been corrected with Oracle E-Business Suite. There are no complications with the applications. We bought several modules from Oracle, and it took approximately one and a half years to implement all the models across the organization.
The deployment process was straightforward. We implemented Oracle with the data center, and we didn't try to customize Oracle EBS to map with our processes. So we implemented the straight line of Oracle EBS extended. One of our local partners aligned with us for the implementation because we didn't have the expertise to implement and configure it independently.
What's my experience with pricing, setup cost, and licensing?
Using many modules in Oracle increases the value. The cost depends on how many features in Oracle are used. I rate the pricing a five out of ten, as customers always look for discounts.
What other advice do I have?
I rate this solution a nine out of ten. The use of this solution depends on the industry.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Oracle E-Business Suite
August 2026
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,602 professionals have used our research since 2012.
IT Project Manager at Nong San Sach online
Includes standard process and table dictionary but price could be lower
Pros and Cons
- "E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data."
- "The initial setup was a little complex."
What is our primary use case?
I primarily use E-Business Suite for trading and procurement.
What is most valuable?
E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data.
What needs improvement?
E-Business Suite's pricing could be lower. In the next release, E-Business Suite should include the HIS information system and 360-degree feedback.
For how long have I used the solution?
I've been using E-Business Suite for eight years.
What do I think about the stability of the solution?
E-Business Suite is stable.
What do I think about the scalability of the solution?
E-Business Suite is scalable.
Which solution did I use previously and why did I switch?
I previously used SAP.
How was the initial setup?
The initial setup was a little complex, and deployment took between twenty and thirty minutes to complete.
What about the implementation team?
We used an in-house team.
What's my experience with pricing, setup cost, and licensing?
E-Business Suite's pricing could be lower.
What other advice do I have?
I would rate E-Business Suite seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Is easy to implement and is stable and scalable
Pros and Cons
- "The implementation of Oracle E-Business Suite is easy."
- "They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues."
What is our primary use case?
We use it for our interfaces and to run APIs.
What is most valuable?
The implementation of Oracle E-Business Suite is easy.
What needs improvement?
They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues.
For how long have I used the solution?
I've been using Oracle products since 2005.
Oracle E-Business Suite is currently deployed on-premises, but we hope to move it to the cloud soon.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
It's scalable. We have hundreds of users.
How was the initial setup?
We have a separate team that manages the installation, and I expect that it was a straightforward process for them.
We have about 15 to 20 people on-site and off-shore for maintenance, deployment, patches, etc.
What other advice do I have?
Prepare yourself before you start the installation because sometimes you can end up in a mess. You don't want to have to uninstall everything and re-install it. So, read the manual carefully, prepare the infrastructure and hardware properly, and then slowly go for the installation and deployment.
Overall, I'd give Oracle E-Business Suite a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business consultant at Condor Innovation
Robust, complete, and offer useful configuration capabilities
Pros and Cons
- "The on-premise is very similar to the cloud version."
- "It's robust and strong for sizeable enterprises that deal with big numbers daily and monthly."
- "It's very dependent on integration with other products,."
- "The solution is very expensive. The price is high for smaller organizations."
What is our primary use case?
Principally, the solution is used for financial issues like accounting, payroll, or inventory.
What is most valuable?
The on-premise is very similar to the cloud version.
It's robust and strong for sizeable enterprises that deal with big numbers daily and monthly. We have tried it with maybe 10,000, 20,000 alternate sections daily.
The solution has a good structure. You can personalize it and configure it.
If you have expertise with the product or Oracle, you will find the setup to be straightforward.
It's a very complete product.
Technical support is useful.
What needs improvement?
The solution is very expensive. The price is high for smaller organizations. Enterprises might find it to be okay.
It's very dependent on integration with other products, especially with Oracle, for an OIC solution.
For how long have I used the solution?
We've used the solution for 15 years.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches, and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product is very scalable. With the Oracle solution, there are multiple model options from production, to manufacturing, to transport. It's great for warehouse administration and warehouse management. It can scale to meet the needs of large operations.
How are customer service and support?
Oracle support is pretty basic. They constantly make patches, improve software security and stability problems, and add new solutions. It's good overall, the support we get directly from Oracle.
How would you rate customer service and support?
Positive
How was the initial setup?
It's application-specific in terms of setup. If you don't have the expertise, it's very, very hard. It's necessary to have this experience with this software. If you don't have the experience, maybe will be very hard to implement. If you do, it won't be that bad.
You don't need a huge team for maintenance. It's very stable throughout the year.
What's my experience with pricing, setup cost, and licensing?
It's a pricey product. However, it is meant more for enterprises.
What other advice do I have?
We are Oracle partners.
While we are partners, we've dealt with all different versions. The latest is 12.2.7. We have clients that have an on-premise deployment, and we can help them move to the cloud.
It's important to find a good innovation partner, especially if there are plans to move to the cloud. Maybe the lifetime of E-Business Suite is maybe ten years for maximum. That's something to consider if you are coming up to that date.
Overall, it's a very good solution. I'd rate it ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Assistant consultant at Tata Consultancy
Beneficial enterprise management, provides useful information, and high availability
Pros and Cons
- "Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management."
- "Oracle E-Business Suite's most valuable feature is the information that it provides."
- "Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."
What is our primary use case?
I used Oracle E-Business Suite for supply chain management, such as order and inventory management, and for receivables.
What is most valuable?
Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management.
What needs improvement?
Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate.
For how long have I used the solution?
I have been using Oracle E-Business Suite for more than five years.
What do I think about the stability of the solution?
Oracle E-Business Suite is a stable solution.
What do I think about the scalability of the solution?
As the Oracle E-Business Suite updates to newer versions the solution scales.
We have approximately 50 people using this solution in the previous company I worked at.
How are customer service and support?
I have not used the support for Oracle E-Business Suite.
What about the implementation team?
We require 15 people for the maintenance and deployment of the solution for one project. The people needed include managers, developers, administrators, and engineers.
What other advice do I have?
I rate Oracle E-Business Suite an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at Genpact - Headstrong
It's flexible and works well with multiple use cases and environments
Pros and Cons
- "Oracle E-Business Suite is flexible, and its rich functionality can work in any client environment or business."
- "The UI isn't up to speed with most digital marketing-style interfaces."
What is our primary use case?
Most companies use Oracle E-Business Suite for finance and supply chain management, but we mainly use it for payroll in the current scenario. We also use it for the core HRSCM compensation benefits as part of Oracle Fusion.
The company has been working with Oracle E-Business Suite for a while, but now they are gradually moving into Oracle Fusion SCM, so they have acquired some product offerings for Oracle Fusion SCM. They want to run it on Oracle SCM, but their core system is still Oracle E-Business Suite. They have adopted a different type of solution for core HR and recruitment. We use another organizational tool for the recruitment part, so we have to build code systems to integrate Oracle E-Business Suite and Oracle Fusion.
That's another general use case for Oracle E-Business Suite, but it varies among organizations. If they want to run HR and finance separately, a lot of integration is necessary to get the employee details into Oracle Finance. We have to pass payroll information into the GL and finance side, so the company would prefer to keep everything in the ecosystem where payroll is happening. They generally use Oracle Finance Payroll. Core HR is part of the Oracle E-Business Suite model they have. Now, they're looking for that functionality on a different SaaS-based solution. It can be Oracle Fusion or SuccessFactors.
It is a hybrid office approach because no single solution will work because of all the regulations. Some departments of a financial institution have specific policies for their data centers. They generally need to use an on-premise solution, but some want to move to the cloud environment, but there are content restrictions.
They are already using the on-premise Oracle E-Business Suite solution, so we need to implement it and one other thing. That Oracle E-Business Suite has a lot of customization options that aren't possible in a SaaS-based solution. It varies from process to process and industry to industry.
What is most valuable?
Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business.
What needs improvement?
The UI isn't up to speed with most digital marketing-style interfaces. It's not an end-user-responsive UI.
For how long have I used the solution?
I have 16 years of professional experience, and I have been working with Oracle E-Business Suite for 12 years. For the past three or four years, I have been working with Oracle Fusion System, which is a pure SaaS solution.
What do I think about the stability of the solution?
It's a stable solution if we move to OCI. From a perspective of infrastructure, disaster recovery, and scalability, I would suggest going to OCI rather than staying on-premise and managing the infrastructure within your organization.
What do I think about the scalability of the solution?
Oracle E-Business Suite
How are customer service and support?
Oracle support is good.
How was the initial setup?
The installation is a little tricky If you are using the on-premise version. We need to set up the infrastructure and plan for company growth and scalability. If you're on-premises, you need to build a structure and then deploy the system, so that takes a little time.
We have to consider many parameters, including security. For example, we need to implement policies if we want to access the system outside the company network. We need to plan for the number of nodes, like the knowledge application and database nodes.
The other aspect is the number of instances required and the production capacity of each instance. We need to set up the test, development, and regression environments, then configure the backup and disaster recovery policies.
What's my experience with pricing, setup cost, and licensing?
I'm not involved with licensing. I think it's annual, not monthly
What other advice do I have?
I rate Oracle E-Business Suite eight out of 10. My advice for using the solution varies depending on the customer, business, and industry. If I'm talking about an STM solution and the policies allow it, I would recommend Oracle Cloud rather than Oracle E-Business Suite. If possible, we recommend using Oracle Cloud Infrastructure, so everything is managed by Oracle.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
IT Asset and Software Licensing Specialist at a consumer goods company with 10,001+ employees
It's an easy-to-use solution, but the system alerts could be better.
Pros and Cons
- "The interface is easy to use."
- "The system alerts could be improved."
What is our primary use case?
We use E-Business Suite for managing finances.
What is most valuable?
The interface is easy to use.
What needs improvement?
The system alerts could be improved.
For how long have I used the solution?
I've been using E-Business Suite for more than two years.
What do I think about the stability of the solution?
E-Business Suite is stable.
What do I think about the scalability of the solution?
E-Business Suite is scalable. There are about 2,000 users on average.
How are customer service and support?
Oracle support is helpful.
What's my experience with pricing, setup cost, and licensing?
The cost of the license depends on the price you can negotiate with the vendor.
What other advice do I have?
I rate E-Business Suite about seven out of 10. My advice for future users is to ensure you get the correct license.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at SmartCloud
Scalable business application suite with straightforward patching and good technical support
Pros and Cons
- "Really scalable business application suite with good technical support and straightforward patching."
- "Oracle E-Business Suite makes life easier for its users, so it really helps a lot in terms of return on investment."
- "The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."
- "As the pricing for Oracle E-Business Suite is too high and maintaining it is too costly, instead of users patching in a timely manner, they complain about the price, and only do the patching whenever there's an issue."
What is our primary use case?
Oracle E-Business Suite is used for accounting activities. Customers use the general ledger and accounts receivable functions, and those make their lives easier, especially when the solution is well taken cared of, e.g. through patching then being able to assess the system on time.
What is most valuable?
What I found most valuable in Oracle E-Business Suite is the patching, because it is straightforward. As long as you follow Oracle best practices, you are able to finish the task of patching without a problem.
I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.
What needs improvement?
As the pricing for Oracle E-Business Suite is too high and maintaining it is too costly, instead of users patching in a timely manner, they complain about the price, and only do the patching whenever there's an issue. Pricing for this solution could still be improved by Oracle.
Another area for improvement, particularly when working with the on-premises version of Oracle E-Business Suite, is that it can be difficult to expand, unlike its cloud version. On cloud, it's easier to improve on things, and there's a lot of improvement, while in the on-premises version, it's more limited.
For how long have I used the solution?
I've been using Oracle E-Business Suite since 2017.
What do I think about the stability of the solution?
The solution is also stable, but its stability depends on doing the patching on time, and as the maintenance of Oracle E-Business Suite is too costly based on feedback from people we've worked with, they only do the patching whenever an issue arises.
What do I think about the scalability of the solution?
Oracle E-Business Suite is a really scalable solution.
How are customer service and support?
The technical support for Oracle E-Business Suite is good. If you do things right, their support can speed up the process, rather than relying on documents and their site. With Oracle support, proper knowledge, and understanding what the problem is, you'll be okay.
What about the implementation team?
I did the deployment myself. Deployment of this solution took a lot of time, because I was using my own laptop, and only had 16GB RAM. I experienced some errors, so deployment took almost a day to a day and a half.
What was our ROI?
Oracle E-Business Suite makes life easier for its users, so it really helps a lot in terms of return on investment. It was a great adventure for me to work on such an environment.
My take on the ROI is based on the feedback of the customer I was helping. Looking at the fact that using the solution does not require you to spend most of your time trying to resolve issues, it will definitely help bring in the ROI.
What's my experience with pricing, setup cost, and licensing?
Most of the people we've worked with were complaining about the pricing of Oracle E-Business Suite being too high.
What other advice do I have?
I have worked mostly with Oracle E-Business Suite.
I'm using the old version of the solution. The new version I was just using it to try on my own environment, e.g. doing the installation from scratch and trying to do it on my own. Oracle E-Business Suite has general ledger, financials, and HR functions, but I'm not much into those, as I'm much interested in the installation and administration of the solution.
I'm particularly interested in the patching and installation of Oracle E-Business Suite, and when there's an issue, I'm able to address the issue, e.g. in case there's a need for patching, I can do it.
I was looking at the interface of the latest version of Oracle E-Business Suite, as I was trying it, and compared to the previous version, there were so many changes to the interface. For now, I cannot say what can be changed or added to this solution, because there were so many changes to its interface, but it was easy to navigate through when you are training.
Because Oracle E-Business Suite is being used in a government department, I can only give a range in terms of the number of end users: more than 100 and less than 1,000.
My role was usually to run some Oracle assessment tools to gather information, and those tools will teach you about the whole system when you gather the information, depending on whether you understand the information on the report, so that gave me a lot of insight.
It was only me who took care of the deployment and maintenance of Oracle E-Business Suite, then there's only engagement with a specialist or a system admin when needed, but in terms of doing the assessment for the solution, I do it myself.
My advice to others planning to implement Oracle E-Business Suite is to be patient, especially when you do the administration part, because the solution is so broad, so it depends on what you are doing, e.g. there are different specializations such as financials, general ledger, etc. In terms of the technical part of it, it will be a matter of time to learn and to download those free ISOs from Oracle e-Delivery, and then try them. Doing that will definitely help, the same way it really helped me with Oracle E-Business Suite.
I didn't evaluate other products, because my specialty is Oracle database administration. I'm a database administrator, and I'm focused on the database, Linux, and Oracle E-Business Suite. They all work well together.
My rating for Oracle E-Business Suite is eight out of ten, because of the price.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Manager, Database at a retailer with 10,001+ employees
Beneficial modules, continual updates, and scalable
Pros and Cons
- "The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
- "The use of the Oracle E-Business Suite has kept our organization healthy."
- "I would rate the support for Oracle E-Business Suite a four out of five."
What is our primary use case?
We use Oracle E-Business Suite for our financial modules in our business procurement projects. We are using the team models in our organization.
How has it helped my organization?
The use of the Oracle E-Business Suite has kept our organization healthy.
What is most valuable?
The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis.
Oracle is continuously evolving with new versions and updates, it is a mature solution.
For how long have I used the solution?
I have been using Oracle E-Business Suite for approximately 20 years.
What do I think about the stability of the solution?
Oracle E-Business Suite is a stable solution.
What do I think about the scalability of the solution?
The scalability of the Oracle E-Business Suite is good.
Oracle E-Business Suite is a very mature solution. I recommend it for any organization, medium to large scale organization, it would be the right choice.
How are customer service and support?
I would rate the support for Oracle E-Business Suite a four out of five.
What about the implementation team?
Oracle E-Business Suite requires maintenance.
What's my experience with pricing, setup cost, and licensing?
We have an annual license to use the Oracle E-Business Suite and we have an enterprise license.
What other advice do I have?
We are migrating to the cloud version of this solution in the days ahead.
I rate Oracle E-Business Suite a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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