Try our new research platform with insights from 80,000+ expert users
reviewer1517814 - PeerSpot reviewer
Cloud Architect at a computer software company with 1,001-5,000 employees
Real User
Jul 28, 2021
Stable with an easy initial setup but needs more analytics capabilities
Pros and Cons
  • "The product is scalable."
  • "Technical support could be a bit better."

What is our primary use case?

I've primarily used it for experimentation. I don't just use it for commercial purposes. We already work with Azure and AWS clouds and we decided to consider the usage of Oracle as well. I run IA services, for example, when creating VMs and storage or configurations.

What is most valuable?

The IA services, including storage, creating VMs and databases have been great. The database services in particular are excellent.  

The initial setup was straightforward. 

The product is scalable.

The stability is good so far.

What needs improvement?

I don't have much detailed knowledge or experience in improvement areas. I need to first be more hands-on in my approach. I need more time to learn the technology, as I'm not as comfortable with it as I am with Azure and AWS.

Technical support could be a bit better.

Azure and AWS offerings are on a much bigger scale. Those who use this product must be Oracle-centric, which isn't the case with the other two. Whereas Oracle seems to be geared more towards databases only and Oracle only. 

The analytics need to be improved.

For how long have I used the solution?

I've used the solution for a few use cases, however, not to its full potential. I've used it for maybe six months or so. It hasn't been that long. 

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
December 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability so far has been good. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand using it, it can do so.

We only have one customer on the product right now, however, a few customers are already planning to move their services to Oracle as well.

How are customer service and support?

Technical support is good. they're okay. They could be a bit better, however, we're mostly happy with them.

Which solution did I use previously and why did I switch?

I also work with Azure and AWS.

How was the initial setup?

The initial setup is very straightforward. It's easy to execute. It's not overly difficult or complex. 

What other advice do I have?

We are a customer, however, we do have clients on Oracle's cloud.

I'm not actively using the solution; I occasionally use it for certain projects. 

I'm using the IA service version.

I'd recommend the solution to other users and companies. 

I would rate the product at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1614033 - PeerSpot reviewer
Technology Expert at a financial services firm with 1,001-5,000 employees
Real User
Jul 7, 2021
Overall high database performance and competitively priced
Pros and Cons
  • "The most valuable feature of this solution is the high level of performance for the databases."
  • "In a future release, they could improve by adding some form of machine learning and artificial intelligence."

What is our primary use case?

We use this solution to connect the API to our Oracle database.

What is most valuable?

The most valuable feature of this solution is the high level of performance for the databases.

What needs improvement?

In a future release, they could improve by adding some form of machine learning and artificial intelligence.

For how long have I used the solution?

I have been using this solution for approximately 20 years.

What's my experience with pricing, setup cost, and licensing?

The price is fair, but we have to manage it to keep it low.

What other advice do I have?

I rate Oracle Cloud Platform a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
December 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1483689 - PeerSpot reviewer
Head of Security at a computer software company with 501-1,000 employees
Real User
May 12, 2021
Good availability with low implementation costs but needs better scripting methodology
Pros and Cons
  • "The pricing isn't too bad."
  • "The solution could always be less expensive."

What is our primary use case?

We have an application and run this application on this Infrastructure element. That's our primary use case for this product.

How has it helped my organization?

The solution has improved our organization's implementation and running costs. It's saved us money already, in just a few short months.

What is most valuable?

We plan to use the solution to service our databases. 

The solution's availability is quite good.

The implementation costs are quite low. The pricing isn't too bad.

What needs improvement?

The solution needs to improve the creation process for server fonts and the usability and scripting methodology. There's a lot of room for improvement so far.

Technical support is pretty good, however, it could be improved upon.

The solution could always be less expensive. 

If the product could add HSM services to the infrastructure service, that could make it better.

For how long have I used the solution?

We've been using the solution for about six months at this point. It hasn't been a year yet. It's still relatively new.

What do I think about the stability of the solution?

If we're just speaking about the database, it's a very stable solution. In terms of the cloud aspect, we are still at the very beginning. It's still quite new to us as a product. We will see when we have relevant experience with real operational statistics. Therefore, it's difficult to make a statement on stability in general. I don't have enough information.

What do I think about the scalability of the solution?

We don't have the relevant experience yet to really discuss scalability. It's not something that we have attempted yet, with the product still being so new to us. We need more time to really figure that part out.

How are customer service and technical support?

Technical support has been pretty good so far. I'd give them a rating of eight out of ten. We're mostly satisfied with the service they've provided. They are knowledgeable and responsive. That said, it could be slightly improved. 

How was the initial setup?

While the installation was relatively easy, there is some complexity involved when you get into the scripting methodology. To create at least 10 or 40 databases with the same scripting is not really easy.

The deployment took around two or so weeks.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, as far as I've heard from my colleagues and the management, it is an acceptable price. However, they would still be interested in a cheaper solution.

Which other solutions did I evaluate?

If they did attempt to evaluate another solution, at the time, I was not at the company. Since I have been around, they have only been interested in the Oracle solution.

What other advice do I have?

We are a reseller partner.

In general, I would rate the solution at a seven out of ten. We're mostly happy with the solution, however, there are aspects that can be improved upon.

I would recommend this product to companies who are really familiar with the earlier version of Oracle databases.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1311351 - PeerSpot reviewer
Devops & OpenShift Architect at a computer software company with 10,001+ employees
Real User
Feb 11, 2021
Good interface, but the price could be better and the support team should have more knowledge
Pros and Cons
  • "The most valuable feature of this solution is the Interface."
  • "Areas that need improvement are the pricing and the support."

What is our primary use case?

We provide support for our clients using Oracle Cloud.

What is most valuable?

The most valuable feature of this solution is the Interface.

What needs improvement?

Areas that need improvement are the pricing and the support.

For how long have I used the solution?

I have been using Oracle Cloud for one year.

We are using the cloud version.

What do I think about the scalability of the solution?

I have more than 20 admins on my team who are using this solution.

How are customer service and technical support?

Technical support needs to be more knowledgeable. This is an area that needs improvement.

Which solution did I use previously and why did I switch?

We also have experience with VMware infrastructure.

How was the initial setup?

The initial setup is straightforward. It's easy.

The length of the deployment depends on whether is it cloud-based or on-premises, and if it is pre-configured.

What's my experience with pricing, setup cost, and licensing?

Pricing needs to be improved.

What other advice do I have?

I would rate Oracle Cloud a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
IT Architect at a tech services company with 51-200 employees
Real User
Feb 3, 2021
Great database with good stability and a very good interface
Pros and Cons
  • "The pricing of the solution is pretty good."
  • "I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation."

What is our primary use case?

We are solutions implementors. My first project was an e-commerce platform and mobile application for clients where clients could check credit cards and their status. It's information about the last products purchased. We used the Oracle Cloud Platform for this.

How has it helped my organization?

Since implementing the solution, our service times are much better. We have noticed the better implementation of services with the Oracle Service Bus. There has been an overall reduction of complexity in regards to services.

What is most valuable?

The database is the solution's most valuable aspect.

We appreciate the solution's computing capabilities. It has good Meter Machines. There are good expansions as well.

The database by far is one of the best databases we are using. It has resolved many problems. It's more complete in comparison to all the other databases.

The interface has been renewed and it offers a very good user experience.

The pricing of the solution is pretty good.

What needs improvement?

The marketplace could be improved very much. There are some competing clouds that have marketplaces with solutions that within a few weeks have a total ecosystem running, and that is where Oracle is very limited.

I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation. Oracle could be more clear in the presentation of the hierarchies of services. The configuration for a canvas needs to be very clear. Right now, it's not as good as it could be.

For how long have I used the solution?

I've been working with the solution for about three years at this point. It's been a while.

What do I think about the stability of the solution?

I have a very good impression of the solution's stability. There aren't bugs or glitches. It doesn't crash or freeze. It's very good overall.

What do I think about the scalability of the solution?

The scalability seems to be very good. There seem to be many ways you can automatically scale if you need to. If a company would like to expand this solution, they can do so. However, the scaling process could be a bit more clear.

We have many clients and their sizes vary. One of my clients is a retailer and it has about 2000 employees. They have many physical stores and have e-commerce where they have been using Oracle Platform.

How are customer service and technical support?

Technical support is very good. We have an engineer assigned to our account and they are a very fluent communicator and have been very fast at resolving problems normally.

We have so far been satisfied with their level of service.

How was the initial setup?

The initial setup isn't overly complex. The only complexity was in understanding the way that the user gains access to the services. In other Cloud services, like Amazon, you have a URL that directly allows the user to go to a service. In Oracle, you have to know specific URLs, and there are too many steps to get right to your services. In that sense, it's not as straightforward. They could definitely make the process easier.

In our case, deployment took about two months or so.

What's my experience with pricing, setup cost, and licensing?

The model is basically if you aren't using the solution you won't have to pay. We can turn off the machines if we don't need them and we won't keep incurring bills.

The solution seems to offer pretty competitive pricing. We haven't found it overly expensive. It's very competitive in comparison to other options.

Which other solutions did I evaluate?

We did look at Amazon among other solutions. The decision was basically made after a series of negotiations.

What other advice do I have?

It's one of the best databases in the market. We've found it to be very stable in the new versions. You can plug it into other services easily. As a database solution, it's been very good and you can implement it very quickly.

Overall, I would rate the product at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1394376 - PeerSpot reviewer
Sr. Principal Cloud Solutions Architect at a tech services company with 1,001-5,000 employees
MSP
Dec 31, 2020
Secure, scales well, and the pricing is good
Pros and Cons
  • "It is more secure and more controlled than an on-premises deployment."
  • "They could add more features."

What is our primary use case?

We are using this solution for the Oracle Databases that we have.

How has it helped my organization?

It is more secure and more controlled than an on-premises deployment.

What is most valuable?

We use the Data Warehouse a lot.

What needs improvement?

They could add more features.

Technical support could improve, they could have more resources for troubleshooting.

For how long have I used the solution?

I have been using Oracle Cloud for more than four years.

We are using the Generation 2 version.

What do I think about the stability of the solution?

It's a stable solution. We have not had any bugs or glitches.

What do I think about the scalability of the solution?

The scalability is good. Our organization does not have users, rather, we are service providers. Our customers are the users and we have more than 100 of tem.

How are customer service and technical support?

We have used technical support a couple of times. I would rate them a seven out of ten.

Which solution did I use previously and why did I switch?

Previously, we were using another solution but decided that we wanted to move toward Oracle products.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is the best.

What other advice do I have?

Oracle Cloud is the best option.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Java EE & Oracle Fusion Middleware Developer at a tech services company with 51-200 employees
Real User
Nov 7, 2020
Stable, with good availability and good security
Pros and Cons
  • "The security on the solution is very good."
  • "The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options."

What is most valuable?

The sign on is very good. 

The availability of the solution is excellent.

The stability offered by the cloud has been great. 

There are a lot of really good product features. It offers everything from mobility, to analytics, to business processes. 

The front-end is like Jet, and it's pretty user-friendly. 

The security on the solution is very good.

What needs improvement?

They must improve the integration layer. It must have everything and be able to integrate with on-premise options a lot of features are not provided on the cloud.

In the Oracle BCS business process, when you create an XSG file and make the integration layer with the base in XSG, there is no validation code in the XSG. Therefore, when you add the field required or field string, it's not checking this validation as it does on-premise.  In the cloud, you need to clear the JavaScript file and validate this field. This is the main problem and they can't in the cloud.

The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options.

For how long have I used the solution?

I've been using the solution for about a year at this point. It hasn't been too long.

What do I think about the stability of the solution?

The product is extremely stable. On-premises solutions may face issues related to CPU usage, however, as a cloud product, you don't have these issues. It makes it very stable. 

What do I think about the scalability of the solution?

As a cloud solution, it's very scalable. It's the main purpose of having a cloud. It's very flexible and scalable as it can expand on the cloud.

Curently, we have ten people who use the solution in our organization.

I don't believe there are plans to increase usage in the future.

How are customer service and technical support?

I've dealt with technical support in the past. It could be improved upon. We need support in the area of customization. It's a pretty new product, so it needs to provide certain features to our clients, and we need technical support to troubleshoot for us.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution before implementing Oracle.

How was the initial setup?

The initial setup is not complex. It's straightforward. Basically, you just connect it, it's like an on-premise deployment. 

What about the implementation team?

I'm able to handle the implementation myself. I don't need the assistance of integrators or consultants. It's pretty easy to accomplish without the help of an outside professional.

What other advice do I have?

My organization is just an Oracle customer.

I've been very impressed with the solution. It's a very good platform.

I'm unsure which version of the solution we're currently using.

I'd advise others to move to Oracle Cloud. If they have a medium-sized business, it would work for you pretty well.

However, it's not a mature solution yet and needs a few more years to grow and build out features on the cloud that currently only exist in the on-premise deployment.

Overall, I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1383855 - PeerSpot reviewer
Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Oct 29, 2020
Easy to setup, with good manageability and good support
Pros and Cons
  • "The most valuable features are the manageability and the user interface."
  • "In the next release, I would like to see more automation."

What is most valuable?

The most valuable features are the manageability and the user interface.

What needs improvement?

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

For how long have I used the solution?

We have been using Oracle for two years.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution.

From an application point of view, we have approximately 200 users who are using the services on the Oracle Cloud.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Database and switched to Oracle Cloud. It was a single point of ownership, so it was the right fit for us.

How was the initial setup?

The initial setup was straightforward and it took approximately 15 to 20 minutes to deploy.

We have a team of two; one is a manager and one in IT to maintain this solution.

What about the implementation team?

We did not use a vendor team or reseller. We completed the implementation on our own.

What's my experience with pricing, setup cost, and licensing?

We pay the subscription cost.

What other advice do I have?

At this time we are not using any products for hyper-converged infrastructure. We do have some computers for hyper-converged, however, those products are not moving very much.

We have moved our mission-critical workloads onto the cloud or we are using them on-premises for a traditional approach.

We have plans to use continue using this solution in the future.

I would this product to others who are interested in using it.

I would rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.