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Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 5
Oct 29, 2022
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
  • "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
  • "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
  • "We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency."
  • "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
  • "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."

What is our primary use case?

We use this solution to provide storage and management of infrastructure, as well as application hosting.

What is most valuable?

We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.

 We also find the licencing model of a single cost to be good value for money.

What needs improvement?

Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.

For how long have I used the solution?

We have been working with this solution for over six years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
March 2026
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What do I think about the stability of the solution?

We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.

What do I think about the scalability of the solution?

The scalability of this product is good, and is actioned automatically when there is a spike in usage.

How are customer service and support?

The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.

How was the initial setup?

The initial setup for this solution is very easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.

What other advice do I have?

We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1213083 - PeerSpot reviewer
Director at a financial services firm with 1,001-5,000 employees
Real User
Jun 16, 2022
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
  • "The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
  • "The flexibility is most valuable, because by having our infrastructure in the cloud we are able to spin up instances as needed and alter the capacity as needed, and everything is working as we expect it."
  • "There should be more management automation."
  • "There should be more management automation."

What is our primary use case?

We migrated our in-house Oracle processing to the cloud. It's really just a database.

What is most valuable?

The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed. 

It works well, and everything is working as we expect it.

What needs improvement?

There should be more management automation.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It's very stable. There have been no outages in four years.

What do I think about the scalability of the solution?

It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications. 

It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.

How are customer service and support?

It's as good as any vendor. I would rate them a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It was pretty straightforward. The migration took about three months. Most of that time was used for testing.

What about the implementation team?

We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.

For deployment and maintenance purposes, I have a team of five DBAs.

What's my experience with pricing, setup cost, and licensing?

It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.

Which other solutions did I evaluate?

We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.

What other advice do I have?

Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
March 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Gopalakrishnan Palaniappan - PeerSpot reviewer
Business & Integration Arch Assoc Manager at Accenture
Real User
May 26, 2022
Easy to use and has a very valuable roadmap feature
Pros and Cons
  • "A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP."
  • "Oracle products are easy to use."
  • "Since our Oracle products are on premise we cannot get the premier Oracle products."
  • "Since our Oracle products are on-premise we cannot get the premier Oracle products."

What is our primary use case?

We use the solution to assist with project planning, cost, and build collector applications. 

Oracle has strong data centers, however, we use the fast approach with Oracle which includes the technical resources, email, and data center. 

What is most valuable?

Oracle products are easy to use. The Oracle Construction and Engineering flow is a good tool for cost control.

A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP.

What needs improvement?

Since our Oracle products are on-premise we cannot get the premier Oracle products. Oracle releases new versions annually, but because of our license, we are using the previous version. With the solution on-premise, we can't access some applications that require access to their consulting teams.

Oracle Cloud Platform can improve their function overlap.

For how long have I used the solution?

I have been using Oracle Cloud Platform for 17 years.

What do I think about the stability of the solution?

Oracle Cloud Platform is stable.

What do I think about the scalability of the solution?

The solution is scalable. Our organization operates in multiple locations, Oracle is good for this.

How are customer service and support?

Our license includes technical resources with Oracle. They maintain our application. With the help of Oracle, we perform user confirmation and other functional computer data centers.

I have contacted Oracle support for a few different issues. Overall, I would give them a three out of five. Most times when we contact Oracle, we request the development team, and they take longer than expected to resolve the concerns.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Oracle is a software accessory service that we have a user subscription for. For example, we require the project planning license, which is a user based license. 

Considering the license required, the country and the versions, we chose the prepaid option.

What other advice do I have?

I would rate this solution a ten of ten and would strongly recommend Oracle Cloud Platform. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Md. Kaziul Islam - PeerSpot reviewer
ABM at DBL Group.
Real User
May 23, 2022
Easy to set up but cloud migration should be easier
Pros and Cons
  • "The initial setup was easy. It takes just a few minutes to create a virtual machine."
  • "The initial setup was easy, and it takes just a few minutes to create a virtual machine."
  • "The monitoring tool and the migration from on-premise to the cloud should be much easier."
  • "The monitoring tool and the migration from on-premise to the cloud should be much easier."

What is our primary use case?

I mainly use this solution for our business employee side and our cloud infrastructure.

What needs improvement?

The monitoring tool and the migration from on-premise to the cloud should be much easier.

For how long have I used the solution?

I've been working with Oracle Cloud Platform for three years.

What do I think about the stability of the solution?

The stability is all right.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

The initial setup was easy. It takes just a few minutes to create a virtual machine.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I would rate Oracle Cloud Platform as seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Göker İŞCAN - PeerSpot reviewer
Oracle Apps Technical Consultant at Partnera
Consultant
Feb 6, 2024
Has good security features but the reporting needs improvement
Pros and Cons
  • "The most valuable feature of the solution is that it is a cloud-based solution."
  • "The solution's reporting part is not good and needs more development."

What is most valuable?

The most valuable feature of the solution is that it is a cloud-based solution.

What needs improvement?

The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.

It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.

For how long have I used the solution?

I have been using Oracle Cloud for two years.

What do I think about the stability of the solution?

I rate Oracle Cloud a two or three out of ten for stability.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.

Most of our clients for Oracle Cloud are medium-level and enterprise businesses.

I rate Oracle Cloud a six out of ten for scalability.

How are customer service and support?

The solution's technical support team responds late.

How would you rate customer service and support?

Negative

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared to Oracle E-Business Suite.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

What other advice do I have?

Oracle Cloud has good security features that benefit our clients' operations.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Manager Databases & Applications at Burque Corporation
Real User
Dec 27, 2023
Reliable for business intelligence needs with an easy setup
Pros and Cons
  • "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
  • "The product’s pricing should be reduced."

What is our primary use case?

We mainly use the solution for Oracle databases and BI purposes.

What needs improvement?

The product’s pricing should be reduced.

For how long have I used the solution?

I have been using this solution for over five years.


What do I think about the stability of the solution?

I haven't experienced any instability or downtime in Oracle Cloud over the past three years.

What do I think about the scalability of the solution?

It is scalable and suitable for large companies looking to upgrade.

How are customer service and support?

I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have not used any other solution besides Oracle Cloud.

How was the initial setup?

The initial setup is straightforward to configure.

What's my experience with pricing, setup cost, and licensing?

The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.

What other advice do I have?

Overall, I rate the solution a nine out of ten with ten being the highest.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deputy General Manager at Vodafone
Real User
Jun 21, 2023
A stable solution from the leader of cloud technology
Pros and Cons
  • "I am impressed with the tool's upscaling and resiliency features."
  • "The tool is a leader in cloud technology and it is very professional."
  • "The solution needs to improve the discovery and assessment of the existing infrastructure."
  • "The solution needs to improve the discovery and assessment of the existing infrastructure."

What is our primary use case?

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

What is most valuable?

I am impressed with the tool's upscaling and resiliency features.

What needs improvement?

The solution needs to improve the discovery and assessment of the existing infrastructure.

For how long have I used the solution?

I have been working with the product for two to three years.

What do I think about the stability of the solution?

I would rate the tool's stability a ten out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten.

How are customer service and support?

We have dedicated premium support and it's good.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

What other advice do I have?

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2213490 - PeerSpot reviewer
Senior Technical Program Manager at a transportation company with 10,001+ employees
Real User
Jun 21, 2023
Helps us to use as a central ERP and HCM
Pros and Cons
  • "The product helps us to use it as a central ERP and HCM."
  • "The solution needs improvement in support, performance, and features."

What is our primary use case?

The product helps us to use it as a central ERP and HCM.

What needs improvement?

The solution needs improvement in support, performance, and features. 

For how long have I used the solution?

I have been working with the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I would rate the tool's proactive support an eight out of ten. 

How would you rate customer service and support?

Negative

How was the initial setup?

yUThe tool's implementation was straightforward and took around three months to complete. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.