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RommelAlban - PeerSpot reviewer
IT Server Platform Manager at IBM
Real User
Top 10
Reliable with good performance and the capability to expand as needed
Pros and Cons
  • "The solution is stable."
  • "It's hard to reach technical people to get the help you need."

What is our primary use case?

When I was still in the pre-sales team, I used MS Project to manage the projects that we engage with the client. We use it and are not selling it. 

What is most valuable?

The solution is stable. 

We can scale the solution as needed. 

What needs improvement?

Technical support needs improvement. It's hard to reach technical people to get the help you need.

For how long have I used the solution?

I've used the solution for two to three years. 

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What do I think about the stability of the solution?

The stability is good. there are no bugs or glitches, and it doesn't crash or freeze. It is reliable, and I find the performance to be good.

What do I think about the scalability of the solution?

I was able to scale on my project and never had any issues with scaling. 

We had four people on the sales and pre-sales team using it. 

How are customer service and support?

I've dealt with Microsoft's technical support a lot. Often, there were delays. It was very hard to get someone technical involved when we had issues. I have to say that I was not particularly satisfied with the level of service they provided to us. 

Which solution did I use previously and why did I switch?

I did not previously use a different product. This was the only solution provided to me by my company. I had no other choice for using other products. 

How was the initial setup?

I'm not sure how the setup was. I just used it. It was already on my laptop, and I just started using it for my work, so I can't speak to how it was implemented or how long it took to do so. My understanding is that you don't need a lot of people to handle the installation process.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs were. I never handled that aspect of the solution. 

What other advice do I have?

I was an end-user of the product.

Overall, I would recommend the solution to others to use. 

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
ShaillenderMittal - PeerSpot reviewer
Independent Consultant at perspektis
Real User
Reliable with the ability to link sub-tasks but can be expensive
Pros and Cons
  • "The setup is pretty simple."
  • "What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there."

What is most valuable?

The most useful feature is to link sub-tasks to the main group.

The setup is pretty simple. 

It is stable, and the performance is good.

It can scale well. 

What needs improvement?

What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there.

The solution is pretty expensive. However, you pay for what you get, and it is worth the cost.

For how long have I used the solution?

I've been working with the solution for more than ten years now. 

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. It's not a problem to expand the product. 

We are a small consulting firm. We have only four users at the moment.

How are customer service and support?

I've had no issues with the level of service provided by support. They are helpful and responsive. We always get an immediate response. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have worked with Jira.

We always knew that Microsoft Project is the most comprehensive option. Although our clients are using multiple different platforms, we tend to integrate all those outputs into our Microsoft Project installation.

How was the initial setup?

The product has a simple, straightforward implementation process. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty high. I'd rate it two out of five in terms of affordability. 

What other advice do I have?

We are customers and end-users. 

I'd rate the solution seven out of ten. 

I would recommend it for companies that have a large number of projects and diversified teams. When I say diversified teams, I mean geographically spread and working on multiple projects. Those are the kind of people who could make use of Microsoft Project very well.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Buyer's Guide
Microsoft Project
July 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,679 professionals have used our research since 2012.
Global sales head at MEPCSA
Real User
Great cloud version with excellent functionality but needs better Gantt features
Pros and Cons
  • "I especially like the reporting tools, which are visual tools and offer visual reports."
  • "The Gantt set needs to be improved. The grid lines needs to be more interactive."

What is our primary use case?

It's my day-to-day software.

I use it for my projects. I handle the portfolio. I have multiple projects and I need to monitor those projects and generate reports and consolidate everything.

What is most valuable?

The functionality is great. 

Microsoft Project is good overall. However, I especially like the reporting tools, which are visual tools and offer visual reports. The visual reports is what I like about Microsoft Projects.

The initial setup is straightforward. 

What needs improvement?

The Gantt set needs to be improved. The grid lines needs to be more interactive.

The Cloud version has far more advanced features in it. I haven't hands on it yet, however, I have seen the product, and it has all the enhancements that are required.

For how long have I used the solution?

I've been using the solution for 15 years now. 

What do I think about the stability of the solution?

It is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people on the solution. 

The company is now starting to use the cloud version. They stopped implementing any other versions. Once we migrate to the Cloud version, then we have to see how it's going to compliment us in terms of scaling.

How are customer service and support?

I've not contacted the call center or the support center for any support. I go on the community website and try to find it to see if I can find any kind of troubleshooting steps there, and I manage issues on my own.

Which solution did I use previously and why did I switch?

I used Primavera previously. 

Primavera is not user friendly, and has no support on the database types. It requires certain a format to be implemented. There are many differences between these two solutions. For a billing or for operational use, Primavera definitely doesn't really suffice.

How was the initial setup?

The setup was straightforward and not as complex as Primavera or any other project management tool.

When it comes to the on-prem deployment of the older versions, you don't usually get the results, you don't find it online. They are not readily available. We need to get into the third party applications and download the third party results. From there on, it's a marathon to install. The cloud version is easier. 

There's not really any maintenance needed. 

What about the implementation team?

I used my administrator during the implementation. I asked him to assist me.

What's my experience with pricing, setup cost, and licensing?

I don't have very much information in terms of pricing. However, it is a necessary tool for us and therefore whether it's cheap or expensive for us.

I'm not sure as to if we need to pay for any extras or deal with ancillary fees. 

What other advice do I have?

We are partners with Microsoft. 

I'm working with the 2019 version at this point. 

I'd advise users to go for the cloud version. It's easier to deploy and share. 

I would rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

PeerSpot user
Sr. Project Manager at Stradley Ronon
Real User
Useful cloud access, reliable, and straightforward implementation
Pros and Cons
  • "The most valuable features of Microsoft Project are the availability of being online and within Teams. My entire team can use it and see it, versus the full Microsoft Projects, such as Project Professional, you need to have a license."
  • "In a future release, the dashboard should improve because there isn't one, I had to create my own."

What is our primary use case?

I am using the Microsoft Project App in Teams and I use it mostly for project scheduling. We don't use it for reports or anything else.

How has it helped my organization?

Microsoft Project has helped improve my organization by providing transparency. Everyone can see what they're assigned and other information.

What is most valuable?

The most valuable features of Microsoft Project are the availability of being online and within Teams. My entire team can use it and see it, versus the full Microsoft Projects, such as Project Professional, you need to have a license.

What needs improvement?

All the versions of Microsoft Project could use improvement one way or another, but the specific version that I'm using, the reporting capabilities, and/or being able to link think other projects to it could improve. If I have a portfolio of projects that I'm working on, I want to be able to see a dashboard of all of my projects in one place. I haven't been able to do that in this particular version without using coding or PowerBI or anything similar.

In a future release, the dashboard should improve because there isn't one, I had to create my own.

For how long have I used the solution?

I have been using Microsoft Project on and off for approximately 20 years.

What do I think about the stability of the solution?

The stability of the Microsoft Project is good.

What do I think about the scalability of the solution?

We have not scaled Microsoft Project, it is only our 25-person IT departments using it. We have desktop analysts, project managers, and directors using the solution.

We do plan to roll out Microsoft Project to our business professionals on the business side of the organization, in the next three or four months.

How are customer service and support?

We have not had any issues using the solution to contact the support from Microsoft.

Which solution did I use previously and why did I switch?

We used LiquidPlanner previously. It was more of a time-keeping tool versus a project management tool. If I only want to build a schedule, I couldn't do that in LiquidPlanner without my team tracking their time.

LiquidPlanner is only good for timekeeping, and I couldn't get my staff to keep their time, it wasn't practical for us. I needed to be able to build a schedule and be able to track it on my own, versus what was done, versus people having to go in and track the time they work on a specific task. Whereas LiquidPlanner doesn't give me the opportunity to build a project plan without using timekeeping.

How was the initial setup?

The initial setup of the Microsoft Project is straightforward. However, it was a Team's deployment and Microsoft Project is part of that suite. It took us approximately six months for the complete deployment.

What about the implementation team?

We did use a consultant to help us deploy Teams and we were involved too. The consultant has been very helpful, we use them for all kinds of different deployments.

We have two systems analysts who are in charge of keeping Microsoft Teams up updated which includes Microsoft Project.  

What was our ROI?

We're managing projects a little bit better, we're a lot more transparent, and Microsoft Project is easier to report on, versus LiquidPlanner, which we spent a lot of money on. We saved all that money not having to use LiquidPlanner.

What's my experience with pricing, setup cost, and licensing?

You only need a Team's license in order to use Microsoft Project within Teams, which is very helpful.

If an organization already has Teams, they already have access to Microsoft Projects, or at least Microsoft Project Online. There's no reason to buy separate project management software, at least for a smaller company like ours.

Which other solutions did I evaluate?

We did not evaluate other options. We used what we had, and tried to save money. We already have Microsoft Project, and we decided to use it.

What other advice do I have?

My advice to others would be to do extensive training and tutorials and create QRGs. It's new and not a lot of people know how to use it. Training is the most important.

I rate Microsoft Project an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Hector-Gonzalez - PeerSpot reviewer
Senior Global PMO Manager, Project & Portfolio Management Office Manager at a manufacturing company with 1,001-5,000 employees
Real User
Improves visibility, offers good integration, and is robust
Pros and Cons
  • "The integration between SharePoint and Power BI has been great."
  • "We need more integration with Microsoft Teams and other collaboration tools."

What is our primary use case?

We primarily use the solution for portfolio management, project management, and program management. It is also used for reporting to leadership on a portfolio level.

How has it helped my organization?

It gives the enterprise and leadership the visibility of what's going on with their enterprise. It provides visibility to all the projects that are going on within the company.

What is most valuable?

The integration between SharePoint and Power BI has been great.

The stability is good.

You can scale the solution as needed. 

What needs improvement?

We need more integration with Microsoft Teams and other collaboration tools.

The product could be more user-friendly in some areas. 

For how long have I used the solution?

I've used the solution for a while. I've used it over the last 12 months at least. 

What do I think about the stability of the solution?

The stability is pretty good. It's easy to use and reliable. 

What do I think about the scalability of the solution?

The solution can scale. It can scale for a company that's dealing with a medium-size company dealing with 10 to 20 projects, all the way to the large companies dealing with hundreds of projects it's very scalable.

We've got the technology department using the product. We also have businesses using it as well. We have a total of 100 plus people that are using it today in our company.

The solution is being used extensively. We do have plans on working with a third party to potentially make the solution even more user-friendly.

How are customer service and support?

I haven't used their technical support, however, I've partnered up with Microsoft Partners to come up with potential future solutions.

Which solution did I use previously and why did I switch?

Before Microsoft Project Online, we just used Microsoft Project Desktop and we utilized Microsoft SharePoint to create lists in order to create portfolio trackers and project trackers that way. We needed a more robust solution that can track risk management, budgetary prioritization, et cetera. Microsoft Project does that for us.

How was the initial setup?

The setup can be both complex and easy. I'd rate it 3.5 out of five, with five being an easy setup.

Deployment involves usually implementing the new tools and then adopting and having people use it. Implementation took about three months and then the adoption took another six to eight to nine months of training and making sure people use the tool.

We have admins and that's one or two folks that can handle any maintenance requirements. It's not a high-maintenance product.

What about the implementation team?

We had a consultant assist us with the implementation.

What was our ROI?

We've seen an ROI from the aspect of efficiencies and having information in one central location. We've cut time in reporting. We've cut time in the administration portion as well, of setting up projects so there's been efficiency. We hope the ROI might expand as we use it more.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of what the licensing costs are. There might be extra costs associated with maintenance. 

Which other solutions did I evaluate?

While it is my understanding that we did look at other solutions, I was not part of that tendering process. I don't know which ones were vetted.

What other advice do I have?

We're a customer and end-user.

I'd advise potential new users to make sure they select a tool that will be useful to the end-user. This tool is really catered to project managers, while the majority of the folks who are executing projects are not what I call professional project managers.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
reviewer1800402 - PeerSpot reviewer
Sr Project Manager at a energy/utilities company with 10,001+ employees
Real User
Powerful, useful critical path creations, and scalable
Pros and Cons
  • "The most valuable features of Microsoft Project are you can create critical paths pretty easily, and you can import from an Excel spreadsheet to your task list as you create it during your working sessions with your team."
  • "Microsoft Project could improve the interface, it should be more intuitive. It could be adjusted a little bit to make it a little easier to use and more user-friendly. It is a very powerful tool and it takes people a while to get used to it."

What is our primary use case?

We use Microsoft Project for creating the implementation projects for IT, such as anything from infrastructure through application deployments. In the current project, we are using it for the cybersecurity measures that we're implementing.

How has it helped my organization?

Microsoft Project has helped our organization by tracking the capabilities of when we can deliver a solution.

What is most valuable?

The most valuable features of Microsoft Project are you can create critical paths pretty easily, and you can import from an Excel spreadsheet to your task list as you create it during your working sessions with your team.

What needs improvement?

Microsoft Project could improve the interface, it should be more intuitive. It could be adjusted a little bit to make it a little easier to use and more user-friendly. It is a very powerful tool and it takes people a while to get used to it.

I have found that when you're saving your project plans to a SharePoint site it does not work well. I am not able to check it out and check it in as I would on the Microsoft Project's server. If you have multiple people trying to edit tasks in the project plan for the completion or status, it doesn't give you abilities to check the project in and out. It limits who makes changes to a project plan if multiple people are trying to do it at the same time. You can potentially overwrite someone else saved changes. There is not a lock on changes to the project plan. If I'm trying to change something, it's whoever saves first, then the changes go in. If you're working and extensively updating a lot of things in the project plan, then somebody else comes in and updates one line, they could potentially override everything that you've changed.

There are some accessibility issues that could be fixed. 

For how long have I used the solution?

I have been using Microsoft Project for approximately 15 years.

What do I think about the scalability of the solution?

Microsoft Project is scalable. I've used it in the server mode where I ran multiple projects under a program, which were very large project plans with up to 1,000 lines, and I didn't have any problems with performance or managing projects.

We have approximately 1,000 users using this solution in my organization. They are typically project managers. 

We are using Microsoft Project extensively on some projects. However, it depends on the type of project, it doesn't lend itself well to non Waterfall type activities.

How are customer service and support?

I have not contacted the technical support.

How was the initial setup?

Our IT department handles the deployment of the solution. I can tweak it on a per-project basis. However, the implementation or installation of the software is done quickly.

Which other solutions did I evaluate?

My organization is pushing to move to the Jira platform or to use Scrum instead of Waterfall.

What other advice do I have?

I would recommend others to buy a Microsoft Project book that has tips, and a lot of them have templates for different types of projects.

I rate Microsoft Project a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Dcenterops677 - PeerSpot reviewer
IT Group Supervisor at a tech services company with 201-500 employees
Real User
Top 10
Useful for project planning and milestone tracking but needs integration with AutoCAD
Pros and Cons
  • "The tool helps us to check milestones. After doing tasks, our team updates them. Regarding functionalities in Microsoft Project, the number one feature is reminders. With so many projects, sometimes you forget; some projects might slip up or disappear. This feature is very useful."
  • "I would like to see a direct integration of Microsoft Project with AutoCAD. It will make client presentations easy."

What is our primary use case?

Our company uses Microsoft Project primarily for project planning and milestone tracking.

What is most valuable?

The tool helps us to check milestones. After doing tasks, our team updates them. Regarding functionalities in Microsoft Project, the number one feature is reminders. With so many projects, sometimes you forget; some projects might slip up or disappear. This feature is very useful.

Additionally, we can track the tasks we can do within a particular project, which is another feature we use. Lastly, we use the tracking function to set deadlines and see what is being accomplished and what remains. The design team uses these features. 

The tool's integration was easy and seamless. We also use it to get a summary of the entire business.

What needs improvement?

I would like to see a direct integration of Microsoft Project with AutoCAD. It will make client presentations easy. 

For how long have I used the solution?

I have been working with the product since 2015. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a six out of ten. It's a bit complex to ask some new users. In terms of scalability, for example, if you have two projects or departments you want to merge, you might face challenges. You might have to type them in manually and do manual merging. So, if something could be done to simplify this, it would be great. My company has around 15 users. 

How was the initial setup?

The tool's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a three out of ten.                        

What other advice do I have?

I rate the overall product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Hema Patil - PeerSpot reviewer
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 10
Offers good status reporting features and has a user-friendly UI
Pros and Cons
  • "The most valuable feature of Microsoft Project is status reporting."
  • "Microsoft Project should include more visualization, queries to filter out data, and more reporting structures."

What is our primary use case?

We use Microsoft Project for application lifecycle management (ALM), use case definition, follow-up, and project management activity.

What is most valuable?

The most valuable feature of Microsoft Project is status reporting. Microsoft Project is easy to use and has a user-friendly UI.

What needs improvement?

Microsoft Project should include more visualization, queries to filter out data, and more reporting structures.

For how long have I used the solution?

I have been using Microsoft Project for two years.

What do I think about the stability of the solution?

Microsoft Project is a stable solution.

I rate Microsoft Project a nine out of ten for stability.

What do I think about the scalability of the solution?

Microsoft Project is a scalable solution. Around 50 to 60 users use the solution extensively in our organization.

What about the implementation team?

We implemented the solution through an in-house team.

What's my experience with pricing, setup cost, and licensing?

Microsoft Project is an expensive solution.

What other advice do I have?

Microsoft Project is deployed on the cloud in our organization. I would recommend Microsoft Project to other users.

Overall, I rate Microsoft Project a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
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Updated: July 2025
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