I use the solution for scheduling and planning.
Strategic Consultant at a government with 10,001+ employees
Good reporting and scalable
Pros and Cons
- "The reporting and national resource capacity planning are the most valuable features."
- "The collaboration has room for improvement."
What is our primary use case?
How has it helped my organization?
The solution helps us stay on track with our project and insures we meet our deliverables and requirements.
What is most valuable?
The reporting and national resource capacity planning are the most valuable features.
What needs improvement?
The collaboration has room for improvement.
I would like to request the addition of risk management and financial management to the solution.
The cost has room for improvement.
The initial setup has room for improvement.
Buyer's Guide
Microsoft Project
December 2025
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For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the scalability of the solution?
I give the scalability an eight.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I give the solution an eight out of ten.
I recommend the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT at a insurance company with 11-50 employees
Easy to use, great for project planning and very reliable
Pros and Cons
- "It's an easy solution to set up."
- "We'd like the solution to have better integration with other third-party and open-source solutions."
What is our primary use case?
I primarily use the solution for project planning.
What is most valuable?
The product is very easy to use. It makes it easy to present projects as well.
It's an easy solution to set up.
The solution can scale.
It is stable.
What needs improvement?
We'd like the solution to have better integration with other third-party and open-source solutions. We have trouble importing and exporting to other tools.
For how long have I used the solution?
I've been using the solution for two to five years.
What do I think about the stability of the solution?
It's a stable solution. It's reliable. We haven't had any problems with it. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. It is very easy to extend it.
We have about five to ten users on the solution. At this point, we do not have plans to increase usage. We might in the future.
How are customer service and support?
I have not used technical support. I've never needed assistance.
Which solution did I use previously and why did I switch?
I have used a different solution previously.
How was the initial setup?
The initial setup is very simple and straightforward.
It is quick to set up. It took about an hour to deploy.
We have five people that are able to handle deployment and maintenance tasks. Typically, we have two or three available.
What about the implementation team?
We handled the deployment in-house. We did not need any outside assistance.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee for the solution. I'm not sure of the exact cost of the product.
What other advice do I have?
I am not sure if we are using the latest version of the solution.
I'd recommend the solution to others.
I would rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
December 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Advisor - Strategic Affairs at a manufacturing company with 501-1,000 employees
Great user experience; simple to pick up and use
Pros and Cons
- "The features I find the most valuable are scheduling and reporting."
- "They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions."
What is our primary use case?
I am a project manager, so my primary use cases for Microsoft Project are the creation of a work breakdown structure – the time and schedule of the project – and following up on it. I also create reports. We're not using the enterprise solution and are not connected to a PMO.
What is most valuable?
The features I find the most valuable are scheduling and reporting. I mostly do short projects that last three to six months. These are simple projects with a limited team of three to five members. We do not even do updates through the application. We do updates through meetings.
What needs improvement?
The tool currently has a limited number of tutorials now. Those could improve, which would be helpful.
They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions.
For how long have I used the solution?
I have been using Microsoft Project for about three years.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
My impression is that scalability is quite good for more complex projects.
How are customer service and support?
We are in a good partnership with their support team. We have an account manager and we have a support team. They're very supportive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I tried to use Primavera, but I didn't find it as easy to operate in as MS Project. However, that was an older version. I don't know if they have updated or simplified the application.
How was the initial setup?
I would rate the initial setup of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. It's not very complicated. Even if you download and use the application for the first time, you can easily find your way.
What other advice do I have?
Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO at a consultancy with 11-50 employees
Easy to integrate and set up
Pros and Cons
- "We have not had any problems with Microsoft's technical support. We are happy with the support."
- "I would like to see more integrations with another software tool."
What is our primary use case?
We use Microsoft Project in a fairly run-of-the-mill way. Our primary use case for this solution is project management.
What is most valuable?
What I find the most valuable about Microsoft Project is the fact that nearly everyone is familiar with it and understands how to use it. This enables us to use the tool with different customers or partners.
What needs improvement?
I would like to see more integrations with another software tool. The market is more collaborative now, so it is always good to be able to share information between different tools. If a client does not have Microsoft Project, they probably have another one that the solution should have an integration with.
For how long have I used the solution?
I have you been working with Microsoft Project for at least 25 years now.
What do I think about the stability of the solution?
Microsoft Project is really stable. It has been stable for us for years.
What do I think about the scalability of the solution?
I think Microsoft Project is a scalable solution.
How are customer service and support?
We have not had any problems with Microsoft's technical support. We are happy with the support.
What's my experience with pricing, setup cost, and licensing?
We are paying for a yearly license. On a scale of one to 10, with one being cheap and 10 being expensive, I would rate Microsoft Project a nine.
What other advice do I have?
Microsoft Project is a good tool. It is very easy to integrate and set up.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Program Manager at a government with 10,001+ employees
Integrates with Visio and allows us to have a milestone schedule and a breakdown of work
Pros and Cons
- "Being able to get a milestone schedule or a breakdown out of it is valuable. It can integrate into Visio, which is helpful."
- "Its user interface could be a little bit more intuitive. Not everybody has the luxury of going to training and understanding which button does what and the functionality. The user interface should be improved to make it a little bit more intuitive. It is not user-friendly. I've dealt with it for a number of years, so it is not hard for me to figure it out, but you would need a quick reference guide or something to say, "Here are the basics. This is how you do X.""
What is our primary use case?
We use it for the Gantt functionality. We can do project schedules and use the WBS piece to break down the work. We are able to generate reports for leadership to show project schedules, milestone schedules, etc.
It is installed on the desktop. It is not connected to the project server or anything like that.
What is most valuable?
Being able to get a milestone schedule or a breakdown out of it is valuable. It can integrate into Visio, which is helpful.
What needs improvement?
Its user interface could be a little bit more intuitive. Not everybody has the luxury of going to training and understanding which button does what and the functionality. The user interface should be improved to make it a little bit more intuitive. It is not user-friendly. I've dealt with it for a number of years, so it is not hard for me to figure it out, but you would need a quick reference guide or something to say, "Here are the basics. This is how you do X."
For how long have I used the solution?
I have been using this solution for about five or six years.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
I haven't contacted them.
How was the initial setup?
It takes a while to build, but it will probably depend on the project size and all the dependencies. So, it isn't exactly straightforward, but it also depends on the size of the project or the scope of the project.
What other advice do I have?
It is pretty straightforward. There isn't anything heavy about it.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at a financial services firm with 10,001+ employees
Plan the work and implementation of all your projects in one solution
Pros and Cons
- "I find all the features of the solution valuable."
- "The solution is currently a bit slow and can be faster."
What is our primary use case?
The primary use case of this solution is to help plan the work and implementation plans for our projects.
What is most valuable?
I find all the features of the solution valuable.
What needs improvement?
The solution is currently a bit slow and can be faster.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
Before switching to this solution I used online tools to help with our project implementations and monitoring tasks.
What's my experience with pricing, setup cost, and licensing?
I believe the licensing for the solution is based on an annual fee.
What other advice do I have?
I give the solution an eight out of ten.
We have over ten people in our IT project department that currently use this solution.
I recommend the solution to everyone.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Partner - Cognitive Process Automation Practice Leader at a computer software company with 10,001+ employees
Good performance and a useful Gantt char view but does not work well on a Mac
Pros and Cons
- "The Gantt chart view is great."
- "I find the setup a little bit cumbersome."
What is our primary use case?
We primarily use the solution for project management. For example, IT implementation projects.
What is most valuable?
The Gantt chart view is great. It shows all activities, and the planning of durations is very easy. We can see our suppliers and everything.
The solution is stable.
It's scalable.
What needs improvement?
It doesn't really work too well on a Mac.
The initial setup was a bit complex. I find the setup a little bit cumbersome. Sometimes there are certain rules that automatically update something else, and it's not always visible. When that happens, you are left with a surprise.
For how long have I used the solution?
I've used the solution for six years.
What do I think about the stability of the solution?
The solution seems to be stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
With some assistance, it is possible to scale the product.
We have around 1,000 people using it in our company.
How are customer service and support?
I have not used technical support and therefore cannot speak to how helpful or responsive they would be if you needed help.
Which solution did I use previously and why did I switch?
I have used other products in the past.
How was the initial setup?
The initial setup was a bit complex. It wasn't overly simple.
What's my experience with pricing, setup cost, and licensing?
The licensing is handled centrally within the company. I don't have any visibility on the pricing aspect. I can't say how much it costs our organization precisely.
Which other solutions did I evaluate?
I have evaluated other products.
What other advice do I have?
I'm not sure which version of the solution we're using. I don't know the version number off-hand.
I'd recommend the solution. I find it to be quite useful, especially for waterfall-type projects.
I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent Consultant at a consultancy with 1-10 employees
Reliable with the ability to link sub-tasks but can be expensive
Pros and Cons
- "The setup is pretty simple."
- "What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there."
What is most valuable?
The most useful feature is to link sub-tasks to the main group.
The setup is pretty simple.
It is stable, and the performance is good.
It can scale well.
What needs improvement?
What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there.
The solution is pretty expensive. However, you pay for what you get, and it is worth the cost.
For how long have I used the solution?
I've been working with the solution for more than ten years now.
What do I think about the stability of the solution?
It is stable and reliable. There are no bugs or glitches. The performance is good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is absolutely scalable. It's not a problem to expand the product.
We are a small consulting firm. We have only four users at the moment.
How are customer service and support?
I've had no issues with the level of service provided by support. They are helpful and responsive. We always get an immediate response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have worked with Jira.
We always knew that Microsoft Project is the most comprehensive option. Although our clients are using multiple different platforms, we tend to integrate all those outputs into our Microsoft Project installation.
How was the initial setup?
The product has a simple, straightforward implementation process. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high. I'd rate it two out of five in terms of affordability.
What other advice do I have?
We are customers and end-users.
I'd rate the solution seven out of ten.
I would recommend it for companies that have a large number of projects and diversified teams. When I say diversified teams, I mean geographically spread and working on multiple projects. Those are the kind of people who could make use of Microsoft Project very well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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