We primarily use the solution to enter our status and our time. For each task that we're doing, we have to enter a monthly status. It's for project management.
Systems Software Specialist III at a government with 5,001-10,000 employees
Easy to use with a good user interface and excellent scalability
Pros and Cons
- "The user interface is very clean."
- "Once we commit our status, changing it is hard."
What is our primary use case?
What is most valuable?
Overall, the solution has been so much better than the previous project management tool we had been using.
It's very easy to select the projects. It's so easy to save the project, task, and hours that I want. You don't have to think about it.
The user interface is so clean. The previous EPM product was so hard to understand in terms of the user interface.
What needs improvement?
Once we commit our status, changing it is hard. Sometimes, I may make a mistake about a holiday or something. I may not remember that there was a particular day that was a holiday and I may enter time on that day as if I worked. Sometimes I want to fix it. It would be ideal if the holidays were pre-installed so that we wouldn't make that mistake, that would be ideal. It should allow us to set it so that we cant enter time on holidays.
I have only explored maybe 5% of Microsoft Project as we're only using it to log things. I haven't seen a lack of features.
For how long have I used the solution?
I've been using the solution for about one year at this point.
Buyer's Guide
Microsoft Project
December 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
What do I think about the stability of the solution?
I haven't had any issues with stability. There aren't bugs or glitches, at least, none that I have witnessed. It doesn't crash or freeze. Overall, it's quite good.
What do I think about the scalability of the solution?
Every employee has to use this solution, and we are a sizable organization. Likely, we have thousands of users on this product.
The solution is on the cloud, and therefore it can scale so well. We have our own internal cloud, and Microsoft has a cloud as well. If a company wants to expand it, it should be able to do so with relative ease.
How are customer service and support?
I can't speak to the quality of Microsoft's technical support. I've never contacted them, so I can't say how knowledgeable or responsive they are. We have our own internal support. We are a very big organization, so we have an internal support team that assists us if we need help. They may reach out to Microsoft directly, however, I have no knowledge of their interactions.
Which solution did I use previously and why did I switch?
We did previously use a different project management solution. I've only seen the user interface. It's my understanding that it is called EPM, or something to that effect. I like Microsoft's solution much more. It's a better product.
How was the initial setup?
I only use the solution. I did not have to set it up. I can't speak to how easy or difficult it is to do this as I am just an end-user in the company.
What other advice do I have?
I'm an end-user and customer. My organization is a large company and we're a big customer of Microsoft.
I don't know which version of the solution I'm currently using.
My life has improved so much with Microsoft Project. It works extraordinarily well.
Overall, I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Project Manager at a legal firm with 201-500 employees
Included with Microsoft 365 and does everything I need it to do
Pros and Cons
- "It comes with our Office 365."
- "The new version has made it a bit more complicated."
What is our primary use case?
Microsoft Project helps to manage our projects.
How has it helped my organization?
We can't say that there has been an improvement. We are trying to get to that point, but we are only into it with the new version for a month.
What is most valuable?
It comes with our Office 365.
We started using it and we stopped using LiquidPlanner.
I am most comfortable using Microsoft Project just because I have used it for so long, but we are still trying to figure out the new version at the moment.
What needs improvement?
The new version has made it a bit more complicated. We are trying to synchronize Project Online and Planner.
In Team Planner, there is supposed to be a way that you can sync your tasks in the Project Plan with Planner so that the project team doesn't necessarily need to use Microsoft Project. They can see what tasks are assigned to them, do them and update the status.
But, we haven't been able to figure that out yet.
They can make it easier to streamline the product.
When using Microsoft Project, the desktop and Planner don't seem to talk to each other as seamlessly as I would hope. It is possible that it is a user error and we have not configured it correctly. My IT team is new to it as well.
For how long have I used the solution?
I have had approximately 20 years of experience with Microsoft Project.
I just started using the latest version a little over a month ago.
I have the desktop app and on the cloud.
What do I think about the stability of the solution?
At the moment we have an issue with synchronization with the planner. We are trying to get it to work by watching YouTube videos and the IT director has been working with the vendor to see how to get the functionality to work.
It's unknown if we need a plug-in or not. It is difficult to decipher whether or not it's us or them because we are so green with the product.
What do I think about the scalability of the solution?
From what I can tell, there is a lot that you can do with it. Power BI, reporting, SharePoint, and Teams are all supposed to connect in some way, but, it's not as intuitive as I thought it would have been.
There isn't a lot that is available that tells you how to do this. You have to figure it out which is what we are trying to do. I wish that it was a bit more straightforward.
Currently, there are two of us who use Microsoft Project because we are trying to get it configured in a way that makes sense for our organization before we can bring in the rest of the team that may need to use it.
How are customer service and technical support?
We have not used technical support.
Which solution did I use previously and why did I switch?
Previously, we were using LiquidPlanner.
LiquidPlanner is a tool that you would use in an ideal situation for project management, which almost never happens. I can't get my organization to punch a time clock, and that is what LiquidPlanner is.
How was the initial setup?
The initial setup is a bit more complex than I would have hoped for or that I am used to. Again, it is possible that it's a lack of know-how and education with this product.
What's my experience with pricing, setup cost, and licensing?
It gets expensive when having to add all of the plugins and everything that you need.
What other advice do I have?
I would suggest using an expert. Get an implementation vendor to set it up for you.
This solution probably does everything that I need it to do, but I just don't know how to do it yet.
I like Microsoft Project and it does everything that I need it to do, but it doesn't do everything. That's Microsoft; they always get you to about 80% there, and then you need some type of plugin or API. It never quite does everything.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
December 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Solution Consultant SAP MM/QM & HCM SuccessFactors at a tech services company with 201-500 employees
A stable and easy-to-deploy solution that can be used to manage project timelines
Pros and Cons
- "I use Microsoft Project to manage project timelines."
- "Microsoft Project should provide better documentation regarding the usage of the solution."
What is most valuable?
I use Microsoft Project to manage project timelines.
What needs improvement?
Microsoft Project should provide better documentation regarding the usage of the solution.
For how long have I used the solution?
I have been using Microsoft Project for the past five years.
What do I think about the stability of the solution?
Microsoft Project is a pretty stable solution.
I rate Microsoft Project an eight out of ten for stability.
What do I think about the scalability of the solution?
It depends on your system's RAM, but Microsoft Project is scalable. Three users use the solution in our organization.
I rate Microsoft Project an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used the solution called Trello.
How was the initial setup?
Microsoft Project's initial setup is straightforward.
What about the implementation team?
Microsoft Project was deployed by the IT team and my office administrator within thirty minutes. You can just install the solution and start using it.
What was our ROI?
The ROI with Microsoft Project is good as there's a real need for the solution.
What's my experience with pricing, setup cost, and licensing?
We have to pay for a yearly license for Microsoft Project.
What other advice do I have?
I would recommend Microsoft Project to other users and ask them to get trained to use the solution.
Overall, I rate Microsoft Project an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director at a tech services company with 201-500 employees
High reliability, great reporting feature, with multiple license options
Pros and Cons
- "I have found that the chart reporting feature is very helpful for us currently."
- "I would like to see both Time and Team based options improved."
What is our primary use case?
Our primary use case is for project activities, planning, work breakdown structures, financial and activity-based planning.
What is most valuable?
I have found that the chart reporting feature is very helpful for us currently.
What needs improvement?
Time-based planning becomes very difficult because the big projects every task is related to each other, if you change some processes a little bit, every detail is changing. I would like to see both Time and Team based options improved. Some financial improvements would be great.
For how long have I used the solution?
I have been using Microsoft Project for the past ten years.
What do I think about the stability of the solution?
Microsoft Project is stable.
What do I think about the scalability of the solution?
Microsoft Project is scalable.
How was the initial setup?
The deployment is very easy. Follow the instructions, and you can easily install the application.
What about the implementation team?
One is stand-alone deployment. It is very easy. You only purchase the product and install it on your own computer. The other one requires a more sophisticated process because that is called project server and the endpoint is similar, but the deployment part is very different because the project management server requires some more proficiency in the installation and setup.
What's my experience with pricing, setup cost, and licensing?
The cost for an on-premisis-based license is a one-time fee, and the cloud-based is an annual payment plan.
What other advice do I have?
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ICT Consultant/Project Manager at a comms service provider with 11-50 employees
Easy to deploy and reliable with good support
Pros and Cons
- "Microsoft offers good support."
- "I'd like the solution to be less expensive."
What is our primary use case?
I primarily use the solution on my desktop for my personal needs.
What is most valuable?
It is very easy to deploy.
The solution is stable.
Microsoft offers good support.
What needs improvement?
I'd like the solution to be less expensive.
What do I think about the stability of the solution?
It's a Microsoft product and therefore it is stable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
I cannot say that it's scalable. It's on MS sources, so it's on the desktop. We don't really scale the product.
How are customer service and support?
I haven't really relied too much on technical support, however, they are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The solution is very straightforward and simple. It's not as complex. You can connect the license in less than 30 minutes on a desktop.
What about the implementation team?
I handled the initial setup by myself. I did not need the help of outside resources such as consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
The licensing costs vary. It's largely very expensive.
What other advice do I have?
I'd recommend the solution to other users and companies.
I would rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Superintendent at a mining and metals company with 1,001-5,000 employees
A handy tool that manages every element of project planning
Pros and Cons
- "A lot of valuable features have been added in the last three years, including scheduling automation and intelligence."
- "In the next release, Microsoft should include cross-project integration."
What is our primary use case?
I mainly use MS Project for project planning, scheduling, and tracking.
What is most valuable?
A lot of valuable features have been added in the last three years, including scheduling automation and intelligence.
What needs improvement?
In the next release, Microsoft should include cross-project integration.
For how long have I used the solution?
I've been using Microsoft Project for seven years.
What do I think about the stability of the solution?
MS Project is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and support?
Microsoft's technical support is moderate.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup was very straightforward and took about fifteen minutes. I'd rate the ease of setting up four out of five.
What about the implementation team?
I implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing costs vary depending on the user volume. The pricing is good, I'd rate it four out of five.
What other advice do I have?
MS Project is good for anyone working on project planning and looking for a handy tool to manage everything. I'd give it a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Founder & Director at a tech services company with 1-10 employees
A complete, all-rounded enterprise product from the portfolio management and individual project management perspective
Pros and Cons
- "It is a complete and all-rounded enterprise product. From a portfolio management perspective and an individual project management perspective, it is a corporate-wide project management product. It can be used for resource planning, financial planning, task planning, etc."
- "It is a traditional Waterfall-based solution, so it doesn't lend itself particularly well to Agile development. You can record Agile sprints within it, but it is not really an Agile-based product. It can store the basic information about budgets that an Agile set of work is looking to use, but that's about it."
What is our primary use case?
I used it at another company. I'm not working for the same company at the moment. I was employed on a consultancy basis, and this product was used for IT project management.
What is most valuable?
It is a complete and all-rounded enterprise product. From a portfolio management perspective and an individual project management perspective, it is a corporate-wide project management product. It can be used for resource planning, financial planning, task planning, etc.
What needs improvement?
It is a traditional Waterfall-based solution, so it doesn't lend itself particularly well to Agile development. You can record Agile sprints within it, but it is not really an Agile-based product. It can store the basic information about budgets that an Agile set of work is looking to use, but that's about it.
For how long have I used the solution?
I have been using it for 25 years.
What do I think about the stability of the solution?
Its stability, reliability, and performance are fine.
What do I think about the scalability of the solution?
There are no problems with its scalability.
We had about 150 users. It was being used on a daily and hourly basis. I was the program director, and all the project management teams were using it daily.
How are customer service and support?
To my knowledge, I have not directly contacted them on this particular product. We had reached out to the original implementation consultants who were a Microsoft accredited organization but not for technical support. It was more for consultancy.
How was the initial setup?
It was quite complicated. It needed consultants that were specialists in it to help with the implementation. Most of it was done before, but it wasn't widely used. So, we took that implementation and built on it.
In terms of maintenance, because it's a cloud-based solution, it's real-time.
What's my experience with pricing, setup cost, and licensing?
It was a three-year license deal that was reconciled on a quarterly basis. It is a reasonably priced product, and I consider that we got good value for money.
What other advice do I have?
I would recommend it to others, but it really depends on what they're looking to gain out of this. I would not recommend buying the portfolio management product if you do not have an established and reasonably mature portfolio management setup. If you don't have that, then you're paying for a product, but it will only get used as an individual standalone project management product, and you will not take advantage of the portfolio features. So, buying the portfolio management licenses doesn't make sense unless you've got an established or reasonably mature project office. There should be better alignment and integration with general portfolio management.
It is not a fully integrated Agile product set. It can be used to store basic information. If you've got a blend of Waterfall and Agile projects and you've got overall budgets, then you can record your Agile perspective within it, but you can't use it purely as an Agile product. For that, you'd probably use Azure DevOps or something like that.
It needs a degree of planning before it's implemented. I would recommend organizations to do that, rather than jumping in feet first.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Project Manager
Provides the ability to break down project phases and is easy to set up and reliable
Pros and Cons
- "The ability to break down project phases is most valuable. Being able to align the tasks and reporting with project milestones and progress is also valuable."
- "Its price can be improved."
What is our primary use case?
We use it to manage our portfolio of projects. We use it to monitor, control, and update the status of each project, which includes our vendor projects and internal projects.
What is most valuable?
The ability to break down project phases is most valuable. Being able to align the tasks and reporting with project milestones and progress is also valuable.
What needs improvement?
Its price can be improved.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
It is stable and reliable.
What do I think about the scalability of the solution?
It is medium in terms of scalability. We have approximately 50 people who use this solution.
How are customer service and technical support?
Their technical support is great.
How was the initial setup?
Its initial setup is simple.
What about the implementation team?
It was implemented internally. In terms of deployment and maintenance, a single resource can handle its maintenance, main configuration, and setup.
What's my experience with pricing, setup cost, and licensing?
Its price could be reduced a little.
What other advice do I have?
I would advise others to concentrate on the culture and skillset of their team before implementing a project management tool.
I would recommend this solution to others. I would rate Microsoft Project an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Product Categories
Project Management SoftwarePopular Comparisons
monday.com
Freshservice
Broadcom Clarity
Adobe Workfront
Bitrix24
Smartsheet
Planview PPM Pro
Airtable
Planview ProjectPlace
Planview AdaptiveWork
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
- Can someone recommend a project risk management package they use?
- What project management/portfolio management program would you recommend?
- When evaluating Project Management Software, what aspect do you think is the most important to look for?
- What would be the best platform(s) for us to use for project management/time and budget tracking/invoicing
- What are the tools you recommend to support teleworking?
- What does a typical timeline look like when implementing a Project Management Office (PMO) tool?
- What products can help with Agile Project Management?
- How can we build a healthy digital transformation pipeline in 2022?
- Which product do you prefer: Jira Vs Microsoft EPM?














