They have moved from a paper to a project management tool. That's the big change. Earlier, they were using papers and then they started using Project Professional to run their project server, it's a huge change and a huge transition.
Senior Consultant, Financial Services - IT Advisory Services at a financial services firm with 10,001+ employees
There needs to be better integration with other Microsoft products. Tech support needs improvement.
Pros and Cons
- "They have begun to improve with the new cloud integration."
- "There needs to be better integration with other Microsoft products such as SharePoint, and the like."
- "Tech support needs improvement."
What is our primary use case?
What needs improvement?
I think they've begun to improve with the new cloud integration. Previously, this was an issue. Now, I don't think there are any further changes that need to be done for the cloud issue.
There needs to be better integration between SharePoint and other Microsoft platforms and this solution. Furthermore, there should be a better integration with the use of the cloud and mobile devices.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
For individual users, I don't think there is a stability issue. I've not really seen any performance issue with that.
Buyer's Guide
Microsoft Project
May 2025

Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
How are customer service and support?
The tech support needs improvement.
How was the initial setup?
The setup was straightforward. It took us about three hours to do so.
What's my experience with pricing, setup cost, and licensing?
I do not have personal experience with pricing or licensing of this product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Project Manager at a government with 10,001+ employees
It's pretty straightforward to use. It integrates nicely with Microsoft Project Server.
Pros and Cons
- "It's most useful feature is that it interfaces with Project Server so we can, from my perspective, from a portfolio perspective, we can see across the organization."
- "The scalability is co-dependent on the stability of the product. We have 4000 users, and at times the product is slow."
- "The packaging of Microsoft Project Professional is pretty simple as a product. But, the end-to-end enterprise is complex."
What is our primary use case?
My primary use case is to take advantage of Microsoft Project Server to plan and track program project work at an enterprise level. Particularly, to enable tracking of actual project and program costs across multiple business lines.
What is most valuable?
The look and feel is familiar for users of the Microsoft Office Suite of applications. It is pretty straightforward to use. If you are not from a professional scheduling background, you could open it up and you would see how to do some pretty basic things without too much training.
It's most useful feature is that it interfaces with Project Server which enables a whole portfolio or enterprise perspective across the organization.
What needs improvement?
Project Professional is a powerful tool with many features and functions available for an experienced scheduler with advanced scheduling knowledge and skills. One primary problem that we have is that users that are new to project management and scheduling find it a little overwhelming when they are first introduced to the tool, particularly when they are introduced to features required to enable enterprise level planning and reporting.
To address this, we are creating a trial of custom views that mask some of the complexity involved to enable project cost estimates, effort records and resource assignments to be consumed at an enterprise level. Some people find having to fulfill enterprise level task and resource assignment rules a little overwhelming and frustrating when all they want to do is a simple project plan.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I haven’t experienced any stability issues with Project Professional client – problems can however occur on the server side depending on the number of custom fields used, and number and nature of dependencies created by multiple users in a single master schedule with links embedded in multiple project records.
Some users can create some very convoluted inter-dependencies and schedule conflicts that can impact performance of reporting at an enterprise level.
What do I think about the scalability of the solution?
We have around 700 active projects and over 4,000 users, at times the product is slow – this is often a result of insufficient server capacity.
How are customer service and technical support?
At present, we have in-house tech support. We really on Microsoft Partners with Project Server and Sharepoint Server experience for support occasionally.
Which solution did I use previously and why did I switch?
I have had experience using Primavera and Open Plan Professional previously. I personally find Project Professional to provide the same functionality from logic and scheduling perspective.
How was the initial setup?
The packaging of Microsoft Project Professional for enterprise use is relatively straight forward. The end-to-end enterprise implementation with Project Server is complex. Most of the complexity is on the people and process side of set-up for an enterprise rather than for a single project.
What's my experience with pricing, setup cost, and licensing?
I am not involved with this.
What other advice do I have?
My suggestion is to do homework and compare what other products are out there and how well they will fit with your organisation. This one's okay. I've personally used a range of different products, all potentially good choices, it just depends on the operating context and culture of the organization whether it's going to fit, or not.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
May 2025

Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Project Leader at Plataforma de Comunicaciones Platcomm - Cibersys
Combined with a project management methodology such as PMI, it is effective for monitoring and control.
What is our primary use case?
- To manage projects in the area of telecommunications and infrastructure
- The control of time and money is paramount in today's world, with this tool it is possible to assign activities, resources, periods of duration, calculation of costs, calculation of deviations, reporting, among others.
- The monitoring, control and corrective actions are possible with this tool.
How has it helped my organization?
- Lifting of work plans
- Assignment and effective control of the resources of the organization
- The establishment of baselines allows the project leader to take corrective actions in case of deviations.
- It ensures quality and efficiency in each activity.
- Control of project costs.
What is most valuable?
- Application of hierarchies on activities
- Reassignment of resources in case the program detects an excessive workload on a particular resource
- Comparison with the baselines
- The possibility of automating repetitive activities utilizing "Visual Basic for applications"
- Robustes in the calculation of costs
- It's easy to use.
- Combined with a project management methodology such as PMI for example, it is effective for monitoring and control.
What needs improvement?
- The productivity of resources
- The tool allows the allocation of resources to the activities, however, if I want to measure the productivity of someone in particular, it is not so simple.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
A stable and easy-to-deploy solution that can be used to manage project timelines
Pros and Cons
- "I use Microsoft Project to manage project timelines."
- "Microsoft Project should provide better documentation regarding the usage of the solution."
What is most valuable?
I use Microsoft Project to manage project timelines.
What needs improvement?
Microsoft Project should provide better documentation regarding the usage of the solution.
For how long have I used the solution?
I have been using Microsoft Project for the past five years.
What do I think about the stability of the solution?
Microsoft Project is a pretty stable solution.
I rate Microsoft Project an eight out of ten for stability.
What do I think about the scalability of the solution?
It depends on your system's RAM, but Microsoft Project is scalable. Three users use the solution in our organization.
I rate Microsoft Project an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used the solution called Trello.
How was the initial setup?
Microsoft Project's initial setup is straightforward.
What about the implementation team?
Microsoft Project was deployed by the IT team and my office administrator within thirty minutes. You can just install the solution and start using it.
What was our ROI?
The ROI with Microsoft Project is good as there's a real need for the solution.
What's my experience with pricing, setup cost, and licensing?
We have to pay for a yearly license for Microsoft Project.
What other advice do I have?
I would recommend Microsoft Project to other users and ask them to get trained to use the solution.
Overall, I rate Microsoft Project an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Architect at CUSTIS
Provides a better project view but should be easier to use
Pros and Cons
- "The solution is stable."
- "They should assist with tedious tasks."
What is our primary use case?
We use the solution for its Gantt diagrams and resource planning features.
What is most valuable?
The solution provides a better project view with the help of Gantt charts. As well as the resource planning features help us streamline tasks efficiently.
What needs improvement?
The solution could be easier to use. We require some assistance in case of tedious tasks.
For how long have I used the solution?
We have been using the solution for many years.
What do I think about the stability of the solution?
The solution is stable. I rate its stability as an eight.
What do I think about the scalability of the solution?
We have around ten users of the solution in our organization.
How was the initial setup?
The solution's initial setup was straightforward.
What about the implementation team?
Our in-house team, including engineers and system administrators, implemented the solution.
What other advice do I have?
I rate the solution as a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Account Manager at a tech services company with 11-50 employees
Fast, simple to use, and easy to set up
Pros and Cons
- "It has a nice interface that aligns with Excel and Word."
- "When moving resources between projects, it could be a bit more clear."
What is our primary use case?
We primarily use the product as a tracking tool. It's project management software.
How has it helped my organization?
It helps us track ongoing projects in our organization.
What is most valuable?
The reporting features are quite useful.
It's a very fast product.
We find it very simple to use. It has a nice interface that aligns with Excel and Word.
The product has an easy initial setup process.
The solution is stable.
What needs improvement?
When moving resources between projects, it could be a bit more clear. For example, Primavera has a very nice, intuitive approach.
The scalability may be limited.
We'd like the solution to be cheaper.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution has been quite stable and reliable. There aren't bugs or glitches. It doesn't crash.
What do I think about the scalability of the solution?
The scalability is limited. You may need a special enterprise license to scale up a lot. What we have is fixed and limited.
We have three to ten users at this time.
We may increase usage depending on our upcoming needs.
How are customer service and support?
Technical support is helpful. We tend to use chat or email if we need help. They're pretty responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've only used Microsoft. We have not tried other solutions.
How was the initial setup?
The initial setup is very simple and quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The cost is moderate. It's a bit costly.
What other advice do I have?
We're Microsoft users, not partners.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MD at a tech services company with 11-50 employees
Scalable, with good time management for project planning
Pros and Cons
- "The most valuable feature of this solution is time management."
- "Collaboration is an area that needs improvements."
What is our primary use case?
We use this solution for project management and project planning.
How has it helped my organization?
It's very difficult to measure that aspect since we have not used a full-cycle. We are using it partially only, so it's very difficult to measure in that manner.
What is most valuable?
The most valuable feature of this solution is time management.
What needs improvement?
Collaboration is an area that needs improvements. If we could get into the collaboration aspect of it as well, it might be helpful.
In the next release, I would like to see features included to make the collaboration easier, and I would like to see the dashboard improved.
For how long have I used the solution?
I have been using Microsoft Project, for more than five years.
What do I think about the stability of the solution?
I can't comment on the stability because I haven't compared it with other products.
There are several products that could be user-friendly and easy to collaborate with.
What do I think about the scalability of the solution?
It's a scalable solution. We have not had any issues with scalability.
How are customer service and technical support?
We are also Microsoft partners. We have partner support in addition to regular support. It's nice and easy for us to get support.
What other advice do I have?
Microsoft Project is the best.
I would recommend this solution to others who are interested in implementing it.
It's important to get the appropriate training.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Business Analyst at a tech services company with 51-200 employees
Easy to use for maintaining projects, stable, and it has many great features
Pros and Cons
- "The most valuable features of this solution are the scheduling, managing the resources, budgeting, tracking the progress, viewing the progress, reporting, and it is very easy to use."
- "This solution needs more customization."
What is our primary use case?
The primary use case of this solution is to maintain projects within our enterprise.
What is most valuable?
The most valuable features of this solution are the scheduling, managing the resources, budgeting, tracking the progress, viewing the progress, reporting, and it is very easy to use.
What needs improvement?
This solution needs more customization.
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
We have not had any performance issues within our enterprise with any of the scaling we have done.
We have more than 50 users and a team of six to maintain it.
At this time, we don't have the need to increase usage.
How are customer service and technical support?
We have not had the need to contact technical support, as we have not experienced any down-time.
Which solution did I use previously and why did I switch?
Previously, it was all manual work and wanted it to be on a digital platform and went with Microsoft.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
This is a good product and I can recommend it to others.
I would rate this solution an eight out ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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