What is our primary use case?
I am using the Microsoft Project App in Teams and I use it mostly for project scheduling. We don't use it for reports or anything else.
How has it helped my organization?
Microsoft Project has helped improve my organization by providing transparency. Everyone can see what they're assigned and other information.
What is most valuable?
The most valuable features of Microsoft Project are the availability of being online and within Teams. My entire team can use it and see it, versus the full Microsoft Projects, such as Project Professional, you need to have a license.
What needs improvement?
All the versions of Microsoft Project could use improvement one way or another, but the specific version that I'm using, the reporting capabilities, and/or being able to link think other projects to it could improve. If I have a portfolio of projects that I'm working on, I want to be able to see a dashboard of all of my projects in one place. I haven't been able to do that in this particular version without using coding or PowerBI or anything similar.
In a future release, the dashboard should improve because there isn't one, I had to create my own.
For how long have I used the solution?
I have been using Microsoft Project on and off for approximately 20 years.
What do I think about the stability of the solution?
The stability of the Microsoft Project is good.
What do I think about the scalability of the solution?
We have not scaled Microsoft Project, it is only our 25-person IT departments using it. We have desktop analysts, project managers, and directors using the solution.
We do plan to roll out Microsoft Project to our business professionals on the business side of the organization, in the next three or four months.
How are customer service and support?
We have not had any issues using the solution to contact the support from Microsoft.
Which solution did I use previously and why did I switch?
We used LiquidPlanner previously. It was more of a time-keeping tool versus a project management tool. If I only want to build a schedule, I couldn't do that in LiquidPlanner without my team tracking their time.
LiquidPlanner is only good for timekeeping, and I couldn't get my staff to keep their time, it wasn't practical for us. I needed to be able to build a schedule and be able to track it on my own, versus what was done, versus people having to go in and track the time they work on a specific task. Whereas LiquidPlanner doesn't give me the opportunity to build a project plan without using timekeeping.
How was the initial setup?
The initial setup of the Microsoft Project is straightforward. However, it was a Team's deployment and Microsoft Project is part of that suite. It took us approximately six months for the complete deployment.
What about the implementation team?
We did use a consultant to help us deploy Teams and we were involved too. The consultant has been very helpful, we use them for all kinds of different deployments.
We have two systems analysts who are in charge of keeping Microsoft Teams up updated which includes Microsoft Project.
What was our ROI?
We're managing projects a little bit better, we're a lot more transparent, and Microsoft Project is easier to report on, versus LiquidPlanner, which we spent a lot of money on. We saved all that money not having to use LiquidPlanner.
What's my experience with pricing, setup cost, and licensing?
You only need a Team's license in order to use Microsoft Project within Teams, which is very helpful.
If an organization already has Teams, they already have access to Microsoft Projects, or at least Microsoft Project Online. There's no reason to buy separate project management software, at least for a smaller company like ours.
Which other solutions did I evaluate?
We did not evaluate other options. We used what we had, and tried to save money. We already have Microsoft Project, and we decided to use it.
What other advice do I have?
My advice to others would be to do extensive training and tutorials and create QRGs. It's new and not a lot of people know how to use it. Training is the most important.
I rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.