Microsoft Intune Reviews

I am a consultant and architect of Microsoft Intune, and previously I was also an internal customer of Microsoft, using Microsoft Intune.

I work with Microsoft Intune to manage cloud-only devices, mainly Windows, and this includes the migration process from hybrid join to cloud-only environments, enforcing policies via configurations and scripts, and implementing the RBAC model to set up permissions for different roles for customers.

Additionally, I implement macOS with iOS and iPadOS in fully managed mode and personally owned mode, such as BYOD. I am currently focusing on automation, attempting to build a solution that maintains governance, ensuring customers can focus on specific parts of Microsoft Intune and automate the monitoring of compliance of devices and their status.

I tried using Microsoft's Copilot in Microsoft Intune, specifically the Security Copilot, but I have not gained experience with real-world examples. I made an attempt to set up the onboarding agent diligently and managed the device offboarding process.

The most valuable feature of Microsoft Intune for me is its fully cloud-based nature, allowing me to work from anywhere, whether I am using my mobile phone, Windows, or macOS devices, so I can access it from any place at my convenience.

The specific feature that makes me choose Microsoft Intune over other tools is its integration with Microsoft services, specifically the connection with Entra ID, Azure, and collaboration tools. This is the main reason I recommend Microsoft Intune as the proper MDM solution for any company, although I am aware of alternatives such as Jamf or Zebra systems that cater to different needs.

My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure. There have been outages affecting not only Microsoft Intune but also connected services such as Entra ID, which can be frustrating, especially when demonstrating features to customers and encountering issues.

While there are many aspects that can be improved, such as log visibility and the accessibility of detailed information, I recognize that Microsoft Intune does have room for improvement.

Other areas of Microsoft Intune that could be improved include the enrollment process for Windows devices, which remains quite simple. Customers have expressed a desire for more customization options during enrollment, such as adding custom steps. This capability was possible in the previous Microsoft Endpoint Configuration Manager, leading to questions about why Autopilot does not offer the same functionality.

I have been working with Microsoft Intune for almost six to seven years.

I assess the stability and reliability of Microsoft Intune as being in good shape. It is evolving continually every month with new capabilities and fixes, which is beneficial for all users. I see a promising roadmap ahead, indicating that it is well-managed by Microsoft.

The stability and reliability of Microsoft Intune are crucial for me and my customers, as many of us rely heavily on Microsoft services. Any disruptions greatly impact operations, but fortunately, Microsoft has effective SLAs for its services, so we are not faced with hypothetical scenarios regarding poor performance.

In terms of scalability, I find Microsoft Intune to be an excellent tool for managing devices, designed for simplicity, making it user-friendly from an administrative perspective. With capabilities for scripting and application configuration, it works well for managing hundreds to thousands of devices.

While it supports macOS and iOS, the inclusion of Linux support would enhance its capabilities, considering Linux devices often lack visibility in IT management.

I have communicated with Microsoft Intune's technical support a few times, and my experience has been that I first need to explain my case to L1 support, which can be time-consuming before reaching someone with the necessary expertise, such as product management.

The worst experience involved a limitation related to Windows 11's multi-kiosk capability, which Microsoft confirmed was by design. Conversely, my best experience involved quick communication with a senior-level contact regarding a governance issue in Czech Republic, which was resolved efficiently.

Based on my experience with technical support, I would rate them a six out of ten.

Before adopting Microsoft Intune, I had the opportunity to work with Jamf, which focused on Apple devices, but I have not used other similar tools.

I participated in the initial setup and deployment of Microsoft Intune in different environments, including my own, and I found that the deployment was straightforward. Microsoft's documentation provided clear guidance, which I appreciated.

As for return on investment with Microsoft Intune over the years, I find it difficult to quantify because there remains a need for personnel to manage Microsoft Intune, from L1 to L3 support. It appears that it does not reduce staffing costs, and while AI may offer different advantages, Microsoft Intune alone does not alleviate staffing expenses.

Currently, I do not use Microsoft Intune Suite's Cloud PKI and have only theoretical knowledge about it, as I have not had the opportunity to implement it with a real customer or personally interact with it.

I am not currently using the enterprise application management features of Microsoft Intune Suite due to the strength of the global Microsoft Intune community and the abundance of existing tools such as Enterprise App Management, making it difficult to persuade customers to adopt it.

I also do not use the advanced endpoint analytics in Microsoft Intune Suite, although I understand its KQL language and data usage, similar to the enterprise application management features. Customers are not utilizing it.

Regarding Microsoft Intune's pricing and licensing, I find the default option, particularly Microsoft Intune Plan 1 included in most Microsoft licenses, to be reasonable for managing devices.

However, I consider Microsoft Intune Suite, which includes features such as Cloud PKI and Advanced Analytics, to be quite expensive, making it difficult to justify the cost to customers with large user bases, although I am pleased that Microsoft Intune Suite will be offered partially in E3 and fully in E5, which is a positive development.

Before choosing Microsoft Intune, I did not evaluate other options because Microsoft is so prevalent in the industry.

My overall rating for this product is eight out of ten.

My main use case for Microsoft Intune is its central endpoint management and supporting both universal correct access release and conditional access, while supporting remote and hybrid users with cloud-based device management.

Microsoft Intune has improved our organization by providing faster device setup, better security and compliance, easy centralized management, support for remote users, and reduced IT workload.

We have seen clear improvement in daily operations such as centralized management, where all devices are managed from one console, eliminating the need to handle systems individually. Actions are faster, such as pushing app updates or policies to all users at once, which leads to fewer configuration mistakes because everything is centralized. This results in faster support and fewer repeated issues, improved security, and overall less manual work for the IT team, along with faster issue resolution and a more consistent and secure user environment.

An employee is onboarding and a new user receives a company laptop. When a user logs in with company credentials, the device automatically enrolls into Microsoft Intune Autopilot. The required apps, Office, VPN, and security tools are installed automatically, and security policy encryption and antivirus compliance are applied automatically.

One significant aspect of Microsoft Intune is the automation; all devices follow the same configuration and security baseline, resulting in less manual work due to automated policies and app deployment. It not only manages devices but also enforces uniform setup, security, and reduces optional support across the organization.

Centralized device management is one of the best features Microsoft Intune offers, allowing me to manage all Windows, macOS, Android, and iOS devices from one console and apply policy settings and detection easily.

With Microsoft Intune, applying policy and detecting device status are very straightforward and save a lot of daily effort in real work, including one-time policy applied to all devices, automatic compliance detection, and quick troubleshooting features that save the most time. Compliance is automatically enforced; if a device is not compliant, such as lacking encryption, antivirus, or having an outdated OS, Microsoft Intune automatically flags it and restricts access. If a user disables antivirus, the device becomes non-compliant, and Microsoft Intune detects it automatically, blocking access to the company app until the user fixes it.

One more important point about Microsoft Intune features is the level of automation and integration. Automation includes policy and app deployment where most tasks run automatically, and integration with other security tools combines identity and enterprise security while providing flexibility to support both corporate devices and BYOD with app protection policies.

There are some areas of improvement for Microsoft Intune, including faster policy sync so changes can apply quicker, a simpler interface, better reporting with more details and clear insight, improved troubleshooting, clearer error messages and logs, and stronger support for macOS and Linux, alongside better cross-platform features.

A few more practical points on Microsoft Intune include more real-time control, better patch update control, stronger automation, and a single unified portal. Overall, improving real-time control, automation, and user experience would make daily operations much smoother.

I have been using Microsoft Intune for the last one to two years.

Microsoft Intune is now stable.

Microsoft Intune is highly scalable and designed for enterprise environments.

Customer support is good and properly supported; one-time support is also good.

Previously, we were using no solution, and it was mainly manual work.

Before choosing Microsoft Intune, we evaluated two alternatives: VMware Workspace ONE and Microsoft Endpoint Central and SCCM Configuration Manager. I chose Microsoft Intune because it is fully cloud-based and offers better integration with Microsoft 365 and Azure, making it easier for remote and hybrid environments.

I am a reseller of the company.

We have seen a clear ROI with Microsoft Intune; time saved has reduced device setup from three to five hours to thirty minutes, and there is a workload reduction of around twenty to thirty percent less manual effort from the IT team. Cost savings include lower support and infrastructure costs with no imaging servers; the biggest gain is automation leading to less manual work and faster deployment.

My experience with Microsoft Intune has been generally good, but with a lot of complexity. Pricing is reasonable if you already use Microsoft 365 and can be an add-on. The setup cost is low since it is cloud-based, with no hardware or infrastructure needed, and licensing is flexible but sometimes confusing due to multiple plans and bundles.

My advice to others considering Microsoft Intune includes some simple tips: plan before deployment, start with the pilot, keep policies simple, use Autopilot, and learn the basics of Azure AD security for better management since Autopilot saves time in device setup. I rate this product an eight out of ten.

We have IT solutions in this organization, but it's different. It's AWS, majorly.

I am dealing with AWS S3 storage services myself, and apart from this, we have multiple services which we are using, the different instances of VM, virtual machines. Majorly the VMs and the storage part we are utilizing. We are planning to use Route 53 as well for the network.

I don't think we have been dealing with something Amazon Virtual Private Cloud. We are just launching the VMs, the instances, and utilizing it for the services. The storage services we have been using in it to store our data.

The user experience of Microsoft Intune is very friendly and the interface is very good. It's very easy. Although Microsoft keeps on changing the console, you log in today and you will find something, and then after two months you log in and you will see the options change. That's how it is, but then again, it's quite interesting. It's always nice to explore things in it, always nice to connect and do things. It's not very difficult for me; I don't find it very difficult. Somebody who has worked on SCCM or these products can easily use Microsoft Intune. If they understand the technology, they will be able to use it. It's very good. Microsoft Intune is very good in terms of support as well. We get very good support from Microsoft. Overall, my experience is awesome.

We have utilized Copilot in Microsoft Intune very well.

My experience with Copilot was good. There are always some chances to do some enhancement and improvement, and of course, there is a lot of competition in the market as well against the AI tools we have, the open AI tools we have, and the chatbots we have. Definitely, but it is very good. It is very nice.

I see room for improvement with Microsoft Intune because the only thing is that under the policies, there are certain policies which are very deep dive. Somebody has to understand it very particularly, then only they should implement it. That's the only thing. Some demo videos would be available on the portal, that would be helpful. If somebody has to do some implementation of any new policies, how would they do it? The person has to search somewhere how this policy works, and that will help. A small demo would be available in the portal itself. That would be helpful if Microsoft itself can launch some demos.

So far, I think the things are going smooth with Microsoft Intune. I do not see any conflicts with that, any additional features. In terms of comparing with the other cloud providers, the things are smooth. But when it comes to AWS, they have a bundled package of security and everything in one portal, including the billings part as well. Whereas in Microsoft, it is separate. A bundle package would be helpful. Although with AWS, we can get it through Marketplace, in Microsoft it is subscription-based. That is also good, but if I compare with both of them, then console-wise, of course, Microsoft Intune has very good features and everything in terms of endpoint devices. But in terms of the virtual machines connect and onboarding the virtual machines and syncing them, it is a bit tricky. One improvement that is needed if I compare with AWS where it's pretty easy.

I have been working with AWS for three months already, but this organization has been working on AWS for the past one and a half years or more.

During the onboarding of Microsoft Intune, we faced the problem that the policies were not getting synced. Sometimes, even after removing the devices from the domain and then re-onboarding the devices, joining the domain again, the sync was not happening. For example, there was one case where the devices were already synced, everything was synced, the user was logged in, and then suddenly when we handed it over, when somebody left the organization, we handed over the asset to another, assigned it to somebody else. In that case, that syncing was not working. It was taking a lot of time. It was very difficult. We removed it from the domain, we formatted the machine completely, then again installed the fresh image. Everything we did, it took time. Then ultimately, we had to take the help from Microsoft. It got resolved, but that was a difficult situation.

Microsoft Intune support is very good. We get very good support from Microsoft.

Ultimately, we had to take the help from Microsoft. It got resolved, but that was a difficult situation.

Positive

Before this, I was working with Microsoft in my previous company, where I was using Microsoft Intune and other services of Azure and Microsoft.

My experience with the deployment of Microsoft Intune was a bit tricky. It was tricky. But the overall experience was good because there was a lot of learning and enough support from Microsoft in terms of deployment as well.

I haven't used Microsoft Intune Suite Cloud PKI. We haven't used it. But we were having the Citrix environment, so we were launching the Microsoft Intune services in it, connecting our services, and connecting our virtual machines on Microsoft Intune, onboarding the VMs on Microsoft Intune. That's how we were using it, through Citrix.

I need to check that with the engineer regarding something Amazon DCV.

I would rate technical support at least a nine.

I would rate Microsoft Intune at least eight to nine overall.

I would rate it at least eight out of ten. My overall review rating for Microsoft Intune is eight.

I have been using Microsoft Intune for the last twelve years. Primarily, I use Microsoft Intune for device management. I am involved in managing security policies related to Active Directory, endpoint compliance, access control, patch management, conditional access, and identity governance across the environment using Microsoft Intune.

I manage security policies in Microsoft Intune including device compliance, conditional access, endpoint security, application protection, encryption, and patch management policies to ensure devices remain secure and compliant.

The best features of Microsoft Intune are centralized endpoint management, compliance policy enforcement, conditional access integration, application deployment, remote device management, and seamless integration with Microsoft 365 and Microsoft Entra ID, which together improve security, simplify administration, and support remote workforce management efficiently.

I find compliance policy enforcement and conditional access in Microsoft Intune to be the most valuable in my daily work because they ensure only secure and compliant devices can access corporate resources, which significantly strengthens security and reduces operational risk.

Additionally, the remote management and automation capabilities in Microsoft Intune are very valuable as they allow me to deploy applications, enforce policies, troubleshoot devices, and perform remote actions efficiently without requiring physical access to endpoints.

Microsoft Intune solutions, especially Microsoft Intune and Microsoft 365, have positively impacted my organization by improving endpoint security, enabling centralized device management, supporting remote work efficiently, reducing manual administrative effort through automation, and enhancing compliance and collaboration across the enterprise environment.

Microsoft Intune can be improved with faster policy synchronization, more intuitive troubleshooting tools, enhanced reporting and analytics, and simplified management for complex and hybrid environments, along with better third-party integration support and more granular administrative controls for enterprise-scale deployments.

Additionally, improving real-time visibility, reducing delays in policy application, and providing more detailed error reporting and automated remediation features in Microsoft Intune would make daily administration and troubleshooting much more efficient in an enterprise environment.

Overall, Microsoft Intune has covered most areas, but the solution could still improve in terms of faster support response for complex enterprise issues, more intuitive administrator interfaces, enhanced cross-platform management consistency, and deeper real-time reporting and analytics capability for large-scale environments.

I have been working in my current field for around twelve years.

Microsoft Intune is generally very stable in an enterprise environment with reliable cloud-based performance, strong scalability, and consistent device management capability, although occasional delays in policy synchronization or service-related issues can occur, which are usually resolved quickly by Microsoft.

Microsoft Intune scales very well for an enterprise as it is cloud-native in architecture, supports managing a large number of users, devices, applications, and policies across a distributed and remote workforce without significant infrastructure overhead.

Customer support for Microsoft Intune has been generally good with strong technical expertise, detailed documentation, and effective guidance for most deployment and troubleshooting scenarios, although the response time for complex enterprise issues can sometimes vary depending on the support tier.

I previously used Microsoft System Center Configuration Manager and traditional on-premises management tools, but I switched to Microsoft Intune to support cloud-based management, remote workforce requirements, simplified administration, and better integration with Microsoft 365 and other services.

My experience with the pricing, setup cost, and licensing for Microsoft Intune has been positive overall as it is commonly bundled with a Microsoft 365 Enterprise plan, which simplifies licensing and reduces additional setup cost, while the cloud-based deployment minimizes infrastructure expenses and provides good value through centralized management.

I would advise starting with a pilot deployment of Microsoft Intune, designing compliance and conditional access policies carefully integrated with Microsoft Entra ID and Microsoft security tools, and focusing on automation and user training to achieve smooth adoption, stronger security, and efficient endpoint management.

I saw a strong ROI with Microsoft Intune through approximately forty to fifty percent faster device onboarding, significant reductions in manual endpoint management efforts, improved compliance automation, and reduced security incidents, which save operational time and improve overall IT efficiency without needing additional support resources.

Since implementing Microsoft Intune, I have reduced device onboarding time by approximately forty to fifty percent, improved compliance visibility significantly, reduced manual endpoint management effort, and lowered security incidents related to unmanaged or non-compliant devices through the centralized policy enforcement and automation.

Before standardizing on Microsoft 365, I was evaluating options such as Google Workspace and some standalone endpoint management and collaboration tools, but I selected Microsoft 365 because of its strong integration across security, identity, endpoint management, email, and collaboration services within a single ecosystem.

I would rate this review an eight out of ten.

Microsoft Intune is primarily used for endpoint management, device compliance, and deploying security policies across company laptops and mobile devices.

Microsoft Intune is used to enforce BitLocker encryption, require MFA, and block non-compliant devices from accessing corporate apps such as Outlook and Teams.

It has also been useful for remote app deployment and keeping Windows devices consistently patched without much manual effort.

Microsoft Intune has improved our endpoint security, reduced manual device management work, and made onboarding remote users much faster and more consistent.

We have cut device setup time by around fifty percent and significantly reduced compliance related support tickets since most policies and updates are now automated.

The best parts of Microsoft Intune are its centralized device management, smooth integration with Microsoft 365, automated policy deployment, and the ability to manage remote devices without needing users on the corporate network.

Policy and compliance management is relied upon the most because it automates security enforcement and saves a lot of manual admin work day-to-day.

The reporting and integration with Azure AD and Defender also make troubleshooting and security monitoring much easier.

Microsoft Intune could improve its reporting depth and make some policy configurations less complex, especially for hybrid environments.

The admin interface can also feel fragmented at times, so simplifying navigation would help with day-to-day management.

Faster policy sync times and more detailed built-in troubleshooting tools would be beneficial, especially for complex device enrollment issues.

I have been working in this field for one year.

Microsoft Intune has been relatively stable in production, especially for device compliance and policy management, although policy syncs and app deployments can occasionally be slower than expected.

Microsoft Intune scales really well in our experience. We have been able to manage thousands of devices across remote and hybrid environments without major infrastructure concerns, although larger deployments can sometimes expose slower policy sync and reporting delays.

The customer support for Microsoft Intune has been decent overall. Basic issues usually get resolved fairly quickly, but more complex cases can take time and often require escalation or multiple follow-ups.

We previously used basic on-premises SCCM management but switched to Microsoft Intune to better support remote users and modern cloud-based device management.

Microsoft Intune is used in a hybrid setup, mainly cloud-managed with some integration into our on-premises Active Directory environment.

We have seen solid ROI through reduced manual IT workload, roughly forty to fifty percent faster device provisioning, and fewer support tickets related to compliance and patch management.

Our experience with Microsoft Intune pricing has been fairly positive since it is bundled well with Microsoft 365 licensing, but understanding all the licensing tiers and add-ons can get a bit confusing during setup.

Before choosing Microsoft Intune, we also evaluated VMware Workspace ONE and JMF Pro for endpoint management.

My advice would be to plan your device policies and identity integration carefully before rollout because Microsoft Intune works best when it is properly aligned with Azure AD, compliance tools, and your overall Microsoft 365 management.

Overall, Microsoft Intune has been a strong fit for modern endpoint management, especially for remote and hybrid environments, and it keeps improving as Microsoft expands the platform. I would rate this product an eight out of ten.

My use case for Microsoft Intune involves remote access and mobile management. The purpose is to improve our operational efficiency.

The best features of Microsoft Intune that I appreciate most include its comprehensive management capabilities and user-friendly interface.

I do use the cloud PKI feature in Microsoft Intune, which enhances my management of the certificate infrastructure effectively. In cloud PKI, it helps me manage my certificate infrastructure by ensuring secure operations and streamlined processes.

I also use Microsoft Copilot as it offers significant value in enhancing my experience with Microsoft Intune. My experience using Copilot has been very positive as it integrates smoothly into my workflow. Copilot helps protect my environment by automating security processes and facilitating timely updates.

I am also using the enterprise application management feature in Microsoft Intune for better app discovery and deployment. I use the application management feature extensively within Microsoft Intune for automatic updating and deployment.

There are areas that have room for improvement in Microsoft Intune, particularly regarding integrations.

I have been using Microsoft Intune for about three years.

The stability of Microsoft Intune is relatively high, and I would rate it a 9 regarding downtime or bugs.

For scalability, I would also rate it a 9 as it adapts well to our growing needs.

From one to ten, I rate Microsoft Intune's technical support as 8, indicating it meets my needs satisfactorily.

Positive

I utilize a different solution for some aspects of endpoint management, which offers additional functionalities.

The deployment of Microsoft Intune was fairly easy, though it had its complexities as well.

It took me weeks to deploy Microsoft Intune fully, balancing the setup with existing systems.

I estimate I have seen a return on investment of about 20%, highlighting the value provided by Microsoft Intune.

Microsoft Intune has saved me about 30% of my time through streamlined processes and efficient resource management.

The pricing of Microsoft Intune, considering its features, is cost-efficient.

In terms of overall pricing, I find it to be fairly priced, reflecting its capabilities.

Considering the features, I recognize its pricing is competitive within the market.

I compare Microsoft Intune to other solutions based on its features and performance, indicating its advantages.

When comparing with other solutions I have used, I find Microsoft Intune to be quite effective.

To others looking to implement Microsoft Intune, I recommend them to evaluate through a proof of concept before finalizing their decision.

I would rate my overall experience with Microsoft Intune a 9.

I work with Microsoft Intune on 365 Modern Workplace technologies. I have dealt with different Microsoft Intune-related projects because they fall within the security and compliance scope. I migrate customers to Microsoft Intune for endpoint management. I either onboard customers directly to Microsoft Intune or, as in my current employer experience, I detached their endpoints from SCCM and then fully managed those endpoints using Microsoft Intune.

The main purpose of Microsoft Intune is to fully manage corporate or enterprise devices, mainly Windows. From time to time, I make decisions and take action for macOS. I also commonly secure data for non-managed devices, very likely smartphones, using policies to secure data such as Outlook, emails, and Teams.

There is not much measurable improvement in fairness to Microsoft Intune because I typically try to set KPIs, but eventually I cannot. Customers are not focused on that part for KPIs because it would not be easy for them to define clear KPIs such as the number of incidents to be minimized across a semester, quarter, or yearly basis. Another example would be to define an SLA whereby endpoint disruption must be minimized in terms of recognition and response. I always try to establish KPIs, but customers often do not have that mindset.

The integration with different kinds of endpoints is the most valuable feature in Microsoft Intune: Windows, Mac, iPhone, Android, and anything else. The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business. Microsoft Intune integrates deeply with Windows and with Microsoft Defender for Endpoint, which is the antivirus. This integration grants comprehensive security from an endpoint perspective.

I am part of the private preview with Microsoft, which is a program for very few customers working with Microsoft to improve features in the future. I am currently working with Microsoft to improve Microsoft Intune RBAC, which is role-based access control because I came across a limitation. I worked with Microsoft for approximately four months, and I and other few customers participated in that program to give our inputs to improve that feature. They have made improvements, and I think later this year Microsoft will release the new RBAC feature in general availability, either in two or three months.

The other area needing improvement is Autopilot because there are currently other limitations. Microsoft opened another private preview for Autopilot and we have been working on that as of middle of February. Those are the two features that did not impress me much, and currently with other customers I am improving them with Microsoft directly.

I have used the solution since 2020.

Regarding the overall stability of Microsoft Intune, I would rate it a seven. Generally speaking regarding scalability, it works quite well. The problems I came across were the ones I already mentioned and led me to join the Microsoft preview program. Generally speaking, I am quite happy with the product, and I would have said even eight, but generally speaking it works quite well.

The problems I came across were the ones I already mentioned and led me to join the Microsoft preview program. Generally speaking, it works quite well.

Regarding customer service and technical support, I would rate it a seven on a scale from one to ten. I would say it is fair enough.

Prior to adopting Microsoft Intune, I was focused on Microsoft solutions, so I try to be consistent with Microsoft Intune. I saw a demo from another vendor, but I have not really worked with other solutions or other vendors.

In relation to the deployment regarding Microsoft Intune, the first difficulty I had to cope with was the decision to make between continuing with co-management or stopping and going to a full Microsoft Intune management. The difficulty there was co-management because there are some decisions to make and also some technical constraints to address. When I decided to go with full Microsoft Intune management, it meant I had to unlink those devices from SCCM and then uninstall the SCCM agent on endpoints and also fix some gaps. There were some difficulties in fully onboarding and unlinking those devices from SCCM and then fully onboarding those devices to Microsoft Intune. Those are the most difficulties I came across in my current Microsoft Intune project experience.

Regarding where I bought Microsoft Intune, that is a difficult question to answer because it depends. When talking about Azure, you are talking about a tenant. When you open a tenant, you open it by yourself. When you need licenses, you may either have a direct relationship with Microsoft, as is the case where I am currently working, or if I used to work as a consultant, I provided help for customers to open a tenant or to buy licenses.

Regarding ROI with Microsoft Intune, Microsoft Intune provides value for customers and they are happy. There is definitely a return on investment for customers when they adopt Microsoft Intune. For larger companies that can manage a large fleet of endpoints, there is definitely a return of investment.

Regarding the quotation for customers, which is something I did in the past, generally speaking from a sysadmin perspective, the pricing for what they offer is in line.

I will answer this question broadly because I work with 365 modern workplace projects and also Azure. I will not answer this question just from a Microsoft Intune perspective. Generally speaking, I try to leverage and maximize the value of a customer's license baseline. For instance, a customer has purchased E5 licenses, which grants the customer very different parts of the 365 ecosystem. There is a lot for a customer to improve. Every time I try to ask questions in relation to what they have now regarding awareness and understand what might be the gap from what they currently have. I am not talking about just in relation to licenses but their awareness for data protection, endpoint management, endpoint protection, identity protection, VM protection, and some workloads protections in the cloud.

There are constraints due to the technology of Microsoft Intune, but this applies to almost any technology. I have not had the chance to integrate with any third-party software. I was able to comply fully with Microsoft Intune solely.

The integration with different kinds of endpoints is the most valuable feature in Microsoft Intune: Windows, Mac, iPhone, Android, and anything else. The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business. Microsoft Intune integrates deeply with Windows and with Microsoft Defender for Endpoint, which is the antivirus. This integration grants comprehensive security from an endpoint perspective.

Regarding missing features in Microsoft Intune, I was part of the private preview with Microsoft, which is a program for very few customers working with Microsoft to improve features in the future. I am currently working with Microsoft to improve Microsoft Intune RBAC, which is role-based access control because I came across a limitation. I worked with Microsoft for approximately four months, and I and other few customers participated in that program to give our inputs to improve that feature. They have made improvements, and I think later this year Microsoft will release the new RBAC feature in general availability, either in two or three months. The other area needing improvement is Autopilot because there are currently other limitations. Microsoft opened another private preview for Autopilot and we have been working on that as of middle of February. Those are the two features that did not impress me much, and currently with other customers I am improving them with Microsoft directly.

I would rate this product an eight overall.

I can describe the use case as working from scratch with the deployment profile, device restrictions, and application deployment since the company is totally on cloud, making it easy to use Microsoft Intune and apply everything needed effectively.

The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications. There are also self-assessments based on location and risk that improve conditional access and endpoint security. Moreover, I can utilize compliance policies and configuration profiles effectively by clearly defining what I need, testing them on a few devices, and then implementing them across the board, contributing to a smooth experience.

I assess the overall user experience as a mix. Specifically, for the Windows platform, it is totally fine and very easy to handle using features such as Autopilot, zero touch deployment, and IT management, allowing users to onboard smoothly in Microsoft Intune with pre-applications installed through Autopilot. However, for non-Windows platforms, there are many areas that still need improvement, such as on macOS. For Windows, it works well with compliance policies, conditional policies, and integration with multiple platforms such as Azure AD and Windows Defender.

Areas with room for improvement in Microsoft Intune include the policy sync process; reducing the time it takes for changes to be applied would help facilitate testing. Faster feedback on whether policies fail or pass would minimize wasted time while also improving the handling of Windows 32 application failures, which often depend on manual intervention to diagnose and initiate processes again.

I have been using Microsoft Intune for the last four to five years.

Prior to using Microsoft Intune, I experienced a hybrid model, and the switch to a cloud-only solution enhances manageability due to ease of backing up processes. Using Microsoft Intune or similar cloud-based tools simplifies management significantly compared to hybrid methods.

My thoughts on the pricing for Microsoft Intune are that while it might seem costly for a single service, if an organization operates completely on the cloud without a hybrid model, it is quite reasonable. The integration with other Microsoft services such as Entra ID and Defender adds substantial value and features, making the cost manageable.

On a scale of one to ten, with one being cheap and ten being expensive, I would place Microsoft Intune at a 7.5.

Comparing Microsoft Intune with other solutions, I find it excels for Windows management, but for non-Windows systems such as macOS or Linux, there is substantial room for improvement. Other tools, such as Addigy and Kandji, have made strides in enhancing macOS management; they apply policies immediately upon clicking, something Microsoft Intune struggles with.

I have not initiated the use of Copilot in Microsoft Intune yet, but I am testing it; it has not been deployed to everyone. My experience has been that manually performing tasks may take more time, but having an AI tool to prompt actions can save time, and so far, testing Copilot has been good.

The deployment process in Microsoft Intune is a mix; for normal applications that do not require custom versions, it can be complex. Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary. I find that deployment failures require extensive troubleshooting, as I must dig through Microsoft Intune logs, refresh and sometimes start over with the same devices.

The deployment in our environment is primarily cloud and on-premises; however, we are not using a hybrid model. I am using about four hundred physical laptops in total, and while some devices are purchased directly from OEMs with hardware already deployed and onboarded smoothly, I am still working on onboarding other devices which are not yet on Autopilot individually.

Our organization currently has more than four hundred fifty users working with Microsoft Intune. The scenario is predominantly a mix of devices, with ninety percent being Windows, while the remaining are macOS. I have previously mentioned that our work with macOS is limited as I continue to test its capabilities; the policy syncing and application management are not as smooth as one would expect compared to third-party systems.

The solution does require maintenance; I use update rings with Windows for feature and normal updates, which are relatively easy. I create policies for updates that I test on a limited number of devices in IT; once I confirm that the policies have been successfully applied, I then roll them out to broader groups. There are instances where some systems fail to update, which requires troubleshooting and running a resync to resolve.

I would rate this review an eight out of ten.

I have been using Microsoft Intune for around two years for endpoint management, device compliance, and application deployment activities.

The main use case for Microsoft Intune is in endpoint device management and security compliance; on a daily basis, I use it to deploy applications, enforce security policies, measure Windows devices, and monitor device compliance remotely.

I also use Microsoft Intune for remote troubleshooting, device enrollment, patch management, and enforcing security configurations across corporate laptops and mobile devices.

The best features of Microsoft Intune are centralized device management, remote application deployment, compliance policy enforcement, and integration with the Microsoft security ecosystem; the remote management and policy control features are especially useful in daily operations.

The remote management and policy control features help me manage devices efficiently without requiring physical access; for example, during remote work scenarios, I was able to deploy application security policies and troubleshoot compliance issues remotely, which saves time and improves operational efficiency.

The integration with Microsoft 365 and Azure AD is also a strong feature that helps simplify identity management, access control, and compliance enforcement across devices and users.

Microsoft Intune has improved centralized endpoint management, security compliance, and remote support capabilities in my organization; it has reduced manual device management effort and helps enforce security policies more efficiently across users and devices.

I have seen improvement in remote device management, faster application deployment, and reduced manual support effort; Microsoft Intune has also helped improve compliance visibility and enforce security policies consistently across managed devices.

Microsoft Intune can be improved in terms of reporting, customization, troubleshooting visibility, and policy deployment speed in large environments; some advanced configurations can also be complex during initial setup and management.

Better reporting flexibility and more detailed troubleshooting insights would improve the overall experience; integration and policy synchronization in large environments could also be optimized further for smoother management.

Microsoft Intune has been stable in my environment overall; I have not experienced any major downtime issues, and the platform reliably handles device management, policy deployment, and compliance monitoring activities.

Microsoft Intune has scaled well with my organization's growth and remote management requirements; it efficiently handles multiple devices, users, and policy deployments, especially in a cloud-based environment.

The customer support experience has been good overall; I have contacted support for policy deployment and troubleshooting-related issues, and the support team was responsive and helpful during resolution.

Previously, device management activities were handled using traditional on-premises tools and manual processes; I switched to Microsoft Intune to improve centralized cloud-based management, remote administration, and security compliance capabilities.

The pricing and licensing are reasonable, especially for organizations already using the Microsoft ecosystem; the initial setup requires proper planning, but the integration with Microsoft 365 and Azure services helps simplify overall management.

I have seen a positive return on investment through reduced manual device management efforts, faster remote support, and improved compliance management; Microsoft Intune has helped save operational time and simplified endpoint administration across the organization.

I evaluated a few other endpoint management solutions, but I selected Microsoft Intune because of its cloud-based management, Microsoft ecosystem integration, and strong compliance and security management capabilities.

I would rate Microsoft Intune eight out of ten overall because it provides strong endpoint management, security compliance, and remote administration capabilities, with some room for improvement in reporting and advanced troubleshooting features.

I chose eight out of ten because Microsoft Intune has significantly improved device management, remote administration, and compliance enforcement in my environment; the rating is not higher mainly due to some limitations in reporting, troubleshooting visibility, and complexity in managing advanced configurations in large environments.

Microsoft Intune provides strong governance and security capabilities through compliance policies, conditional access integration, device control, and centralized endpoint management; the integration with Microsoft security solutions helps maintain better visibility and security control across the environment.

The compliance monitoring, policy recommendations, and security insights provided by Microsoft Intune are generally accurate and reliable in daily operations; I have had a positive experience overall, especially with device compliance visibility and policy enforcement, although some complex policy conflicts can still require manual analysis.

Microsoft Intune has been a valuable solution for centralized endpoint management, compliance enforcement, and remote device administration; it has helped improve operational efficiency and security management across my environment.

Microsoft Intune has been a valuable solution for improving endpoint management, security compliance, and remote administration in my environment; it has highly simplified device management operations and improved overall visibility and control over managed devices.

The interview process was smooth, professional, and straightforward; the questions were relevant to real-world experience and helped explain the practical use of the solution clearly; overall, it was a good experience, and I do not have any major suggestions for improvement.

I would recommend properly planning device enrollment, compliance policies, and integration with Microsoft 365 before deployment, as understanding security and management requirements in advance helps organizations get the maximum benefit from Microsoft Intune. My overall rating for this review is eight out of ten.

The main use case for Microsoft Intune is device management and security policy enforcement. We use it to manage company laptops and mobile devices, deploy security policies, and ensure devices remain compliant with organizational requirements.

A day-to-day example would be onboarding a new employee. Instead of manually configuring the device, we can enroll it in Microsoft Intune to automatically deploy required applications, apply security policies, and configure settings. This saves time and provides a consistent and secure setup process.

Microsoft Intune has helped us simplify device management and improve security. Having everything managed from a central platform has saved time and made administration much easier.

The standout feature for me is centralized device management. It makes it easy to manage devices, deploy applications, enforce security policies, and monitor compliance from a single console. It saves a lot of time.

Another thing I appreciate is the automation and integration with the Microsoft ecosystem. Since we already use Microsoft 365 services, Microsoft Intune works well with tools like Azure AD, Defender, and Conditional Access. This makes it easier to automate device onboarding, policy deployment, and compliance checks. It reduces manual work and helps maintain a consistent security posture across managed devices.

The biggest benefits have been easier device management, improved security, and reduced manual work. Device onboarding is faster, and policies are applied consistently. Managing remote users has become much more efficient.

We do not track exact metrics, but we have definitely seen improvement. Before Microsoft Intune, setting up a new device involved a lot of manual configuration. Now, most of the applications, policies, and settings are deployed automatically. This has reduced setup time and helped minimize configuration errors. It has also made ongoing device management much easier for the IT team.

The integration with the Microsoft ecosystem is one of its strengths, and we have been satisfied with the overall experience.

One of the areas for improvement would be troubleshooting and reporting. Sometimes, it takes time to identify the exact cause of a policy or compliance issue. More detailed diagnostics and customizable reporting would make the platform even better.

The platform works well overall, but I think the user interface could be a little more intuitive in some areas, especially when troubleshooting compliance or policy-related issues. I would also like to see more detailed reporting and diagnostics to make problem resolution faster.

Microsoft Intune has been stable overall. We have not experienced any major downtime, only occasional minor issues that were resolved quickly and did not have a significant impact.

Microsoft Intune is very scalable. We have been able to add more users and devices without any major issues, and management has remained straightforward.

I have contacted support a few times. The experience was positive, and the issues were resolved, though response times can occasionally be a bit slow.

Microsoft Intune was the first endpoint management solution I worked with in this environment, so I was not directly involved with any previous platform.

I recommend starting with a pilot deployment and planning your policies carefully. If you are already in the Microsoft ecosystem, Microsoft Intune is a strong and easy-to-manage solution.

We are just a customer of Microsoft Intune. We do not have any partner, reseller, or other business relationship with Microsoft.

Solutions like VMware Workspace ONE and MobileIron were considered. However, Microsoft Intune was chosen because it integrated better with our Microsoft ecosystem and provides a simple management experience.

I think the governance and security are strong. Microsoft Intune provides good policy control, compliance management, and integration with other Microsoft security tools, which help maintain a secure environment.

The accuracy has been good. The recommendations from Microsoft Intune are generally reliable and help identify compliance and security issues faster, although we still validate important decisions before implementing changes.

I have had a positive experience with Microsoft Intune. It simplifies device management, improves security, and saves time. I would definitely recommend it. I would rate this product an eight out of ten.