OpenText AI Operations Management Primary Use Case
reviewer2257230
Data Platforms Manager at a media company with 5,001-10,000 employees
We use OpenText Operations Bridge more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring tools. We use it to pull in all of the data from the different monitoring tools and correlate the data in OpenText Operations Bridge. It is integrated into SMAX so that, even if multiple systems are alerting for the same server event, it logs a single ticket into SMAX. We automate the process so that when the monitoring systems send a secondary event to indicate resolution, such as 'I am no longer alerting', it sends an auto-closure event to SMAX, eliminating human interaction in ticket management.
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Ahmed Salman
Performance & Monitoring Supervisor at Saudi Telecom Company
I have been working with OpenText Operations Bridge as a customer. It covers infrastructure monitoring, database monitoring, application monitoring, and other monitoring metrics directly for databases, OpenShift, and other platforms like Webex and IIS. Additionally, it offers server automation, which can support compliances, vulnerabilities, and various automation tools.
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Volodymyr Bondarchuk
Senior System Engineer at Novell
I used this solution as an umbrella for many different types of monitoring systems. It provided various tools for application performance management models and also for user experience models, monitoring business processes, and many other activities.
View full review »Buyer's Guide
OpenText AI Operations Management
June 2025
Learn what your peers think about OpenText AI Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,481 professionals have used our research since 2012.
PUNEET SHADIJA
Vice President at Multi Commodity Exchange Of India
We are using NNMI, UCMDB, SMACS, and OBM. Operations Bridge is being used between Sfax and OBM to forward all the events to Smacks for ticket creation and SLA management. NNMI is used from an operations perspective to move forward with events.
View full review »Volodymyr Bondarchuk
Senior System Engineer at Novell
My company uses Micro Focus Operations Bridge for APM, monitoring on-premise and cloud infrastructure, including other infrastructure components.
View full review »reviewer1581648
Senior Analyst at a consumer goods company with 10,001+ employees
We use this solution primarily to monitor servers, to do some log file monitoring, events correlation, and events duplication as well as dashboarding.
View full review »DC
David Collier
Co-Founder at Nobius IT
Operations Bridge is designed primarily for large enterprises with highly complex monitoring and service quality demands. These may include legislative requirements.
OpsBridge is a scalable, integrated solution to monitoring geo-diverse, very large infrastructures and applications on a worldwide scale.
OpsBridge actually consists of a suite of products that are installed separately and integrated together under the "Operations Bridge" banner. The full list of products in the suite is here: https://docs.microfocus.com/it...
| SiteScope | SiteScope: 2020.10 | Express, Premium, and Ultimate |
| Application Performance Management | 9.51 | Premium and Ultimate |
| Business Process Monitor | 9.53 | Premium and Ultimate |
| Cloud Optimizer | 3.04 | Premium and Ultimate |
| Containerized Operations Bridge | 2020.10 | Premium and Ultimate |
| Diagnostics | 9.51 | Premium and Ultimate |
| Operations Agent | 12.15 | Premium and Ultimate |
| Operations Bridge Manager | 2020.10 | Premium and Ultimate |
| Operations Bridge Reporter | 10.50 | Premium and Ultimate |
| Real User Monitor | 9.52 | Premium and Ultimate |
| *Data Center Automation | 2020.08 | Ultimate |
| Operations Bridge Analytics | 3.05 | Ultimate |
| Operations Orchestration | Operations Orchestration: 2020.08 | Ultimate |
| Universal Configuration Management Database | Universal CMDB: 2019.11 | Ultimate |
reviewer2131245
Global Monitoring Systems Engineer at a financial services firm with 10,001+ employees
We primarily use the solution for monitoring Linux and application workloads.
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Prem Raj
Senior Information Technology Security Officer at alpha
The solution is mainly used for server monitoring as well as consolidation integration with the various data sources. We use this for where we want to consolidate event performance rates and capture all those tools that were a single unit.
View full review »IK
IrshadKhan
Senior Technology Specialist at a tech services company with 10,001+ employees
It is mostly used for event management. We use it to consolidate events from different data collectors.
View full review »MG
MiritGoldring
Delivery Manager at AMAN
We primarily used it for monitoring. We used the desk portal that you have for IT support. We also installed the OBi and the BBD to do a lot of the analytics and to prevent difficulties within the BBD dashboard.
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Raymond Meijer
Event and System Monitoring Engineer at Rabobank
We primarily use the solution for event monitoring and evaluation.
View full review »reviewer1451937
Operations Leader - Global Automation at a computer software company with 10,001+ employees
We are using this solution for incident management, and event automation.
View full review »MT
Mathieu TESSON
Responsable supervision at a tech services company with 201-500 employees
First case of installation of the tool with the business branch of a French telecom provider.
We installed the tool with SiteScope, Network Node Manager and Network automation.
I don't remember the exact environment but we had more than 2000 network nodes and a number of servers.
Installation of a preprod and prod environment. Not much customization. Some rules for enriching and installing the different connectors. Some business view was created too
Great experience but I moved to network automation for a new project.
IS
Iegor Skrynnyk
Solutions Architect at a tech services company with 201-500 employees
This solution is used for centralized infrastructure and application monitoring. It will take monitoring data from other tools and contribute to the central repository. Sometimes it is integrated with the service desk to create incidents when something goes wrong.
I have used versions of this product for Windows and Linux, and they are slightly different.
View full review »reviewer1248522
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees
My primary use is the consolidation of monitoring tools and dashboards.
View full review »TC
TanerCifci
Infrastructure Team Leader at IBTECH
We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems.
View full review »Raymond Meijer
Event and System Monitoring Engineer at Rabobank
With our HPOM installation, we monitor the European (and part of the global) infrastructure of our financial services, consisting of around 800 servers in various regions.
View full review »RK
Rakesh Kanojia
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
Organizations using multiple tools for monitoring their infrastructure, namely storage, UPS, etc. rely on multiple consoles to view the events from respective elements to manage consoles. This causes delay in isolating the fault. OMi helps in the consolidation of events on a single dashboard from several sources via the available APIs.
it_user782412
Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees
- To monitor the complete IT infrastructure.
- To consolidate various products into one and various screen NOC were using to monitor the environments into one single screen, so they can act quickly on the issues and resolve the issue faster.
- Correlate the events from servers, network switches, routers, and present single or few events with the help of correlation techniques stream-based event correlation and topology based event correlations to reduce number of events, so NOC can find root cause more quickly and help with the ROI.
- Migration from Operations Manager of Linux to Operation Bridge products.
it_user781752
Consultant Cloud & Automatisation Open-Source at a tech services company with 51-200 employees
Monitoring our hybrid infrastructure, where we have AWS, GCP, and on-premise.
Also, the container monitoring was a good point.
Buyer's Guide
OpenText AI Operations Management
June 2025
Learn what your peers think about OpenText AI Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,481 professionals have used our research since 2012.
Buyer's Guide
Download our free OpenText AI Operations Management Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
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Buyer's Guide
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