We use the solution to connect any devices to the network and for monitoring.
CyberSecurity & Cloud Solutions Manager at alet communications
Easy to access, simple configuration, and responsive technical support
Pros and Cons
- "Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
- "There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
What is our primary use case?
What is most valuable?
Some of the features I have valuable are ease of access, simple configuration, and monitoring. We do not need a lot of people to solve problems because the solution is easy to use. Easy access is important especially in the summertime when you are on holiday and want to connect mobile devices.
What needs improvement?
There are some issues with the NAT configuration, it is now impossible to some operations with the solution.
I would like to see a VPN feature in a future release that supports tunnelling.
For how long have I used the solution?
I have been using the solution for ten years.
Buyer's Guide
Meraki Dashboard
May 2024
Learn what your peers think about Meraki Dashboard. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,170 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have found the solution to be stable.
How are customer service and support?
The technical support is extremely fast, we were about to fix many of our issues in one day. The staff is knowledgeable and able to help.
What other advice do I have?
No solution can be a ten, nothing is perfect.
I rate Meraki Dashboard a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner at a tech services company with 11-50 employees
It is very easy to manage and has good security
Pros and Cons
- "It is very easy to manage. It has good security, and it is working well with our firewall."
- "There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
What is our primary use case?
We are using Meraki Dashboard to log in to the firewall and to set up the VPN, etc. Our firewall is deployed on-premises.
What is most valuable?
It is very easy to manage. It has good security, and it is working well with our firewall.
What needs improvement?
There is a bit of a problem when you try to log in and you don't have a fixed IP address.
If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface.
What do I think about the stability of the solution?
I have not seen any issues with its stability and scalability.
How are customer service and technical support?
We contacted their technical support once during the initial setup. We had a couple of questions, and it was a quick call. Their technical support was fine.
We are a volunteer organization. Being a not-for-profit charity, we have a couple of companies that provide charity support to us. We also have one person who remotely provides in-house support.
What other advice do I have?
I would recommend this product. I would rate Meraki Dashboard a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Meraki Dashboard
May 2024
Learn what your peers think about Meraki Dashboard. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,170 professionals have used our research since 2012.
Adm. Director at a tech services company with 1-10 employees
Easy to use, stable, and a quality support team
Pros and Cons
- "The most valuable feature is ease of use."
- "The initial setup is complex and can be made more straightforward."
What is our primary use case?
We use this product for managing our Meraki devices.
What is most valuable?
The most valuable feature is ease of use.
What needs improvement?
The initial setup is complex and can be made more straightforward.
The scalability can be improved.
For how long have I used the solution?
I have been using the Meraki Dashboard for between three and five years.
What do I think about the stability of the solution?
I've found this product to be quite stable.
How are customer service and technical support?
I was having issues and technical support was able to help solve them, so they have quality support.
How was the initial setup?
The initial setup is somewhat complex.
What other advice do I have?
This is a product that I can recommend.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
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sharing their opinions.
Updated: May 2024
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