We use the product to monitor and configure network components within our environment. It includes managing Meraki access points and switches, adding new devices to the network, and providing access through a streamlined process.
Group Head - IT at a healthcare company with 1,001-5,000 employees
User-friendly solution providing a simple network management process
Pros and Cons
- "The user-friendly interface facilitated a quick and efficient setup process."
- "They could improve the product by providing enhanced utilization reports and more detailed independent access reports."
What is our primary use case?
What is most valuable?
The most valuable feature of the platform is its ease of configuration. Adding new devices to the network is straightforward, requiring just the MAC address to provide access.
What needs improvement?
They could improve the product by providing enhanced utilization reports and more detailed independent access reports.
For how long have I used the solution?
I have been using Meraki Dashboard for almost one and a half years.
Buyer's Guide
Meraki Dashboard
August 2025

Learn what your peers think about Meraki Dashboard. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The technical support services are satisfactory.
Which solution did I use previously and why did I switch?
I used Aruba ClearPass in my previous organization.
How was the initial setup?
The initial setup was straightforward and very fast. The user-friendly interface facilitated a quick and efficient setup process.
What about the implementation team?
We implemented the product with the help of our in-house team.
What other advice do I have?
Meraki Dashboard is a robust and user-friendly solution that simplifies network management. Its cloud-based nature ensures easy access and scalability.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Delivery Manager Network Services at a retailer with 10,001+ employees
A good network management tool that allows for full infrastructure visibility, but can be complex to configure and manage without specific knowledge
Pros and Cons
- "We like the visibility this solution gives us of the infrastructure."
- "This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it."
What is our primary use case?
We use this solution as management software for the Meraki hardware appliances. This allows us to manage the network infrastructure over the platform.
What is most valuable?
We like the visibility this solution gives us of the infrastructure.
What needs improvement?
This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it.
For how long have I used the solution?
We have been working with this solution for around eight years.
What do I think about the stability of the solution?
We have found this to be a stable solution.
What do I think about the scalability of the solution?
As this solution is cloud-based it is easily scalable.
What other advice do I have?
We would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Meraki Dashboard
August 2025

Learn what your peers think about Meraki Dashboard. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Arquitecto de Soluciones at Fusionet Corporation
User-friendly, rich in features, and helpful technical support
Pros and Cons
- "The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components."
- "I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
What is our primary use case?
My professional role is to perform demonstrations and similar tasks in order to demonstrate the to our consumers the product.
We use Meraki Dashboard to monitor some features or configurations and similar things.
What is most valuable?
The most valuable features of this solution are the map, the port's activities, the statistics, as well as the logs and reports.
The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components.
What needs improvement?
Just my password, but that's because I forget it from time to time, but the recovery process is far too simple.
I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date.
For how long have I used the solution?
I have been working with Meraki Dashboard for approximately three years.
I am a current user and use this solution once a week.
What do I think about the scalability of the solution?
We have 50 users in our organization.
How are customer service and support?
Technical support is good. I would rate the technical support a four out of five.
How was the initial setup?
I believe the initial setup is easy. It is not complex.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
It's a standard licensing fee.
What other advice do I have?
It's a straightforward solution. Not at all complex.
I would rate Meraki Dashboard an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Assocciate at UNDP
Easy and useful setup manager, reliable, with simplicity all around
Pros and Cons
- "The most valuable feature is knowing the wireless and switch are healthy."
- "I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
What is our primary use case?
The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.
What is most valuable?
The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.
What needs improvement?
Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.
For how long have I used the solution?
I have been using Meraki Dashboard for the past year.
What do I think about the stability of the solution?
Meraki Dashboard is very stable.
What do I think about the scalability of the solution?
Meraki Dashboard is scalable.
How was the initial setup?
The initial setup is very useful and easy. It is very simple like the manager.
What other advice do I have?
I would rate Meraki Dashboard an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Project Manager at a consultancy with 201-500 employees
Good features and reliable but expensive
Pros and Cons
- "It's a scalable solution."
- "Some features could be added."
What is our primary use case?
I'm doing everything with this solution. I'm renting some access and using it for my enterprise. I'm doing the insights. I'm doing the API integration with the NordLayer. I can work from home with it as well.
What is most valuable?
For the most part, it's perfect. The features are all great.
The initial setup is very good.
It's a scalable solution.
The solution is stable.
What needs improvement?
It is a little bit expensive.
Maybe sometimes they just need to add some more integration to not be a hundred percent Cisco. For example, with Cisco Umbrella, if they could integrate, let's say, Palo Alto or some other third-party devices on the API, not on the VPN channel, that would be great.
Some features could be added.
For how long have I used the solution?
I've used the solution for around two years.
What do I think about the stability of the solution?
The solution is very stable and reliable. There are no bugs. Its performance is good.
What do I think about the scalability of the solution?
I've found the solution to be scalable.
The number of users vary.
For my company, I'm providing consultancy. That's around ten people. However, for other companies where we provide the consultant, there's sometimes 2,000, or 5,000 people. I cannot distinguish between my business as a small enterprise doing that consultancy or in general our clients. It's hard to give exact user numbers.
How are customer service and support?
I didn't face any real problems that would require support. Maybe some other people might if they are doing things on their own side.
Sometimes, with the old way of Meraki VPN connection, it did not work on Windows. However, I asked somebody to follow up with customer support or with technical support and we worked out the issue.
Which solution did I use previously and why did I switch?
I'm using the Cisco Meraki right now for my own business. In my company, we are using FortiGate.
How was the initial setup?
The setup is easy. It's not complex. It could be more friendly. When we connect on the API, maybe we can add some more features. Other than that, it was great.
I don't have a huge environment, to be honest. If I have a big environment, I would automate that. I'm doing everything manually in a small environment, and it's straightforward and fast.
The amount of people you need to maintain the solution depends on the third party. Our monitoring or support will be two or three people. However, usually, maintenance is handled by a third party. We don't consider how many people; we do the fees, and they will do their job.
What about the implementation team?
I handle the initial setup in-house. I did not need the assistance of other outside individuals such as consultants or integrators.
Of course, the last time I deployed around 1200 sites and I used a third party.
What was our ROI?
While we haven't seen any ROI just yet, we expect to see an ROI in three to four years.
What's my experience with pricing, setup cost, and licensing?
It is a pretty expensive solution. I'd rate it four out of five in terms of how expensive it is, with five being the most expensive.
There is just the licensing fee and the integration. If I do it with the Cisco Umbrella, since I'm forced to use the Umbrella to get the full features, I'm limited with the Umbrella. That said, I don't want, as an example, a SaaS solution. If I do it with NordVPN or any other SaaS solution, I have to pay there, and I do a VPN connection which is not the right solution for me in 2022.
What other advice do I have?
We're a customer and an end-user.
We are using the latest version of the solution. However, I don't know the exact version number.
I'd advise users that the solution can be expensive, and they need to brace for that.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President - Information Technology at Asia Securities
Flexible, sustainable, with competitive pricing
Pros and Cons
- "It is very stable and we have been using it for five years."
- "When users are trying to roam from one location to another location, geographical tracking would be helpful."
What is most valuable?
We use most of the features, even the filtering, and layer three level filtering, and we are pulling to the wireless. Our whole network is wireless. The notification feature for detection is very good.
What needs improvement?
When users are trying to roam from one location to another location, geographical tracking would be helpful. When the administrator can arrange a locking feature it will be handy for others from a security perspective. I would like to see more communication, integration, and visibility.
For how long have I used the solution?
I have been working with Meraki Dashboard for around five years now.
What do I think about the stability of the solution?
It is very stable and we have been using it for five years. We are not a twenty-four-seven operation but in that context, we have not had any downtime.
What do I think about the scalability of the solution?
The scalability is of a high level and is flexible.
What's my experience with pricing, setup cost, and licensing?
The setup is not complex. The Meraki Dashboard has more competitive pricing because almost everybody has a Cisco dealer. They can play around with the margins.
Which other solutions did I evaluate?
We compared Meraki Dashboard with Aruba and both products are good.
What other advice do I have?
I would rate Meraki Dashboard an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Corporate Information Technologies at Aleatica
Easy to implement and configure with good cloud security
Pros and Cons
- "The product can scale if you need it to."
- "I’d like the product to allow for other solutions to be integrated with the dashboard as well."
What is our primary use case?
We primarily use the solution for WiFi. It’s the only thing we use. We have eight Meraki’s for WiFi and use this as a dashboard. We have the devices in the dashboard when we link up to the WiFi.
Principally it is for delivering the internet and for the sites to be standard in the company. We have a firewall, servers, storage, and backup all in the cloud.
What is most valuable?
I like the configuration capabilities.
The implementation process is good.
The cloud security is excellent.
It’s very stable and reliable.
The scalability is good.
What needs improvement?
I can’t recall needing anything specific to be improved. Maybe in six months, we might have a different opinion.
I’d like the product to allow for other solutions to be integrated with the dashboard as well.
For how long have I used the solution?
I’ve been using the solution since 2015.
What do I think about the stability of the solution?
The solution has been quite stable. We haven’t had issues with bugs or glitches. It doesn’t crash or freeze. It’s reliable and the performance has been good.
What do I think about the scalability of the solution?
The product can scale if you need it to. It’s not a problem at all.
We have approximately 80 employees using the solution right now.
How are customer service and support?
We have local technical support. We haven’t had an issue with them.
How was the initial setup?
It’s neither easy nor difficult to set up. It’s got a moderate level of difficulty when it comes to implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. It’s reasonable. We don’t have an issue with the costs. I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year.
What other advice do I have?
We are a Cisco customer and work with local Cisco partners.
I have friends in other companies and I do recommend this solution to them. Cisco Meraki is the best solution. Other partners from banks, for example, also recommend this solution. I am very happy with this product.
I’d rate the solution ten out of ten. It’s the best.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Electrical Wholesalers Edmonton Limited
Provides reports on hacking attempts, threats to devices, and how well access points are working
Pros and Cons
- "What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall."
- "For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."
What is our primary use case?
The Meraki Dashboard allows me to gain everything, for example, access to the devices for programming, and access to reports on hacking attempts, including threats against any of my devices. The tool also works as a firewall and blocks threats, and I can get reports on that. I can also get reports on how well my access points are working. It's a really good dashboard for those purposes.
How has it helped my organization?
With the Meraki Dashboard, I can preconfigure a particular device, and then once it joins the network, it automatically updates, so that's a really good case for the tool. Another way the tool improves my organization is that it gives users the ability to find out who is attempting to gain access to the network. There were attempts at hacking in my organization and through the Meraki Dashboard, my team was able to get to the IP and block it easily.
What is most valuable?
What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall.
What needs improvement?
For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much.
For how long have I used the solution?
I've been working with Meraki Dashboard for the last ten years.
What do I think about the stability of the solution?
The Meraki Dashboard is a very stable tool. The only time I haven't been able to gain access to it was when there was an issue with Meraki, in particular, with the cloud, but that lasted only for half an hour to an hour.
What do I think about the scalability of the solution?
The Meraki Dashboard is a very scalable tool. It's easy to bring on new devices and new networks. You can go in and set up a device, and once it comes online, it will automatically update, and then you've got all the information on it, and it takes less than five minutes to set up a new device.
How are customer service and support?
Technical support for Meraki Dashboard has been quite good. There was only one time when I couldn't get the answers that I needed, but the rest of the time, I did finally get the answers I needed, though it took a little while. I had to find an older gentleman that had been with the company for a while to figure something out because the young support people couldn't figure it out. Other than that, the technical support has been really good.
Which solution did I use previously and why did I switch?
In my previous organization, everything was done on the Cisco command line. In my current organization, Meraki came on and the Meraki Dashboard was offered as part of the licensing for each device, so it was a no-brainer to use it rather than try to find another solution.
How was the initial setup?
The initial setup for the Meraki Dashboard was straightforward. It was done before I got on site for this particular job.
What about the implementation team?
Implementation of the Meraki Dashboard was done by a third party, and then when I took over the job, I just gained access to the dashboard. It was a reseller who implemented the tool and my organization was satisfied with the work the reseller did.
What was our ROI?
I'm unable to share ROI information, and all I know is that Meraki Dashboard is meant to be a one-stop-shop. I can access my devices from anywhere around the world through it and all I need is a browser interface, so the tool allows one person to do the job of a normal five to six-person IT team.
What's my experience with pricing, setup cost, and licensing?
Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in.
What other advice do I have?
The Meraki Dashboard is part of Meraki's commitment to its users. It's on a private cloud with Meraki.
In my organization, it's just me using Meraki Dashboard. I'm an IT Manager and I'm also in charge of the deployment and maintenance of the tool. It's easy and the only thing I have to do is make sure I have a network cable and power source, so I plug the tool in the wall, plug it into a network cable, and that's it.
What's going on in my organization is that it was recently purchased by another company that is coming online, and that company is using Meraki, so I'm going to be offloading all of the day-to-day to that company's IT support team.
My advice to others looking into implementing Meraki Dashboard is that you will find that it is very easy to wrap your head around. It is very full. There are no shortcomings on the tool that I found so far as well as on the devices because Meraki Dashboard is made by Cisco, so it's a very good quality device. It's a very good quality dashboard that provides reporting services. Everything is really good, and it will allow you to do anything you need unless you have to physically go on-site, but you can do everything on the Meraki Dashboard.
I'm rating the Meraki Dashboard ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Meraki Dashboard Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
Product Categories
Network Monitoring SoftwarePopular Comparisons
New Relic
Juniper Mist Premium Analytics
SolarWinds NPM
PRTG Network Monitor
Cisco DNA Center
ThousandEyes
NinjaOne
Cisco Secure Network Analytics
Nagios XI
LibreNMS
Auvik Network Management (ANM)
LogicMonitor
Nagios Core
Buyer's Guide
Download our free Meraki Dashboard Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Network Performance Monitoring, what aspect do you think is the most important to look for?
- What is the best network monitoring software for large enterprises?
- What Questions Should I Ask Before Buying a Network Monitoring Tool?
- UIM OnPrem - SaaS
- Anyone switching from SolarWinds NPM? What is a good alternative and why?
- What is the best tool for SQL monitoring in a large enterprise?
- What tool do you recommend using for VoIP monitoring for a mid-sized enterprise?
- Should we choose Nagios or PRTG?
- Which is the best network monitoring tool: Zabbix or Solarwinds? Pros and Cons?
- What software solution would you recommend to monitor user machines?