Meraki Dashboard Reviews

We use Meraki Dashboard to manage all our Cisco Meraki network equipment, SD-WAN, firewalls, DHCP, routers, switches, etc. We have firewalls at three locations, and each site has about 200 users.  

Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches. 

Meraki Dashboard could improve integration with non-Cisco platforms. 

I have used Meraki Dashboard for about seven years.

Meraki Dashboard is stable. 

It isn't hard to set up Meraki Dashboard if you have some experience with Cisco solutions. You need some knowledge about networks and firewall rules. We just followed the manual. 

I rate Meraki Dashboard 10 out of 10. It's the best solution. 

We primarily use the solution as a dashboard. We use it for configuring switches, routers, access points, or whatever we have in the network.

We like that it is cloud-based.

It offers a lot of great features. 

The solution scales well.

Sometimes the system crashes. We need them to offer better stability. When this happens, we cannot access some of the switches in the network. We can only reach them after multiple attempts. 

It would be nicer if the dashboard was lighter. They need to reduce the CPU usage. 

We'd like it if the dashboard showed everything on the network, even things from other vendors, like HP or Dell.

I've been using the solution for six months or less. 

The stability could be better. It does crash sometimes. I'd rate the stability seven out of ten overall. 

The scalability is quite good. I'd rate it nine out of ten.

The solution can be used in both SMBs and enterprises. 

I have not used technical support yet. I haven't had to contact them. 

The initial setup is not complex. it is pretty straightforward. The steps are simple to follow, and the devices are configured very easily. 

The pricing is okay. I'd rate it seven out of ten It could be cheaper. 

I have not had the chance to compare the solution to other products. 

I'm a Cisco partner. I offer Cisco products to customers. We are IT solutions providers. 

I'd recommend the solution to other users. Overall, I would rate it seven out of ten.

For some clients, it helps to go over the graph of throughput and utilization with the client looking at a per-machine utilization. They can see, "Are we hitting the cap? Is it time for growth?" Or, "I thought there was no usage, yet now you're showing me there was a high usage, so let's investigate what was using the network." The graphing that was provided on the dashboard was helpful in those ways.

It's a simple, functional solution. 

The solution can scale. 

It is stable and reliable. 

It would go against the philosophy of Meraki since Meraki prides itself on being clean and simple, and functional. However, what we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature. That would be more helpful.

I've been using the solution for more than five years. 

The solution is very stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

It's scalable, as in you can build upon it and add more locations and things like that. However, in complexity, it is not scalable.

We have witnessed an ROI while using the solution. 

You do pay a premium, and that premium is only worth it if the simplicity of the dashboard brings you an advantage. However, if the simplicity doesn't bring you an advantage, then this product might not be for you.

We use different versions of the solution. 

I'd rate the solution eight out of ten. We enjoy its capabilities for the most part. 

We're using Meraki Dashboard for warehouse management, particularly for deploying Meraki solutions, for example: Meraki wireless connections in our company.

I like that Meraki Dashboard is a user-friendly product.

What needs improvement in Meraki Dashboard is its configuration.

What I'd like added in the next release of Meraki Dashboard is more functionality.

Meraki Dashboard is a stable product.

Meraki Dashboard has good scalability.

Meraki Dashboard provides good technical support.

Setting up Meraki Dashboard was easy.

We are Cisco partners.

My clients use the new version of Meraki Dashboard.

We have seven engineers who are responsible for the deployment and maintenance of Meraki Dashboard.

I would recommend the product to someone who's new to it, or to someone planning on using it.

My rating for Meraki Dashboard is ten out of ten.

We primarily use the solution for small and medium-sized organizations. 

It's an easy-to-use product. It's really user-friendly. The product is not really hard to understand. There is so much information relative to the device, and the connected device, or a non-active line, or something like that.

The user interface is great. It's quite simple. 

It's very stable. 

The initial implementation process is simple.

I can't speak to what needs to be improved. I'm pretty satisfied with it. 

There needs to be a better way of identifying some hardware. For example, there is some hardware where only the mask address is available - not the full name. There needs to be more improvement on the device-connected interface.

We've been using the solution for one and a half years.

The stability of the solution is great. It's reliable. There are no bugs or glitches. it doesn't crash or freeze. 

We have 150 users on the solution right now.

I've never used technical support in the past. I cannot speak to how helpful or responsive they are.

The initial setup is not a difficult process. It's pretty easy. That said, it depends on the internet connection.

We have three technical teams that are capable of handling the deployment process. They are compromised of managers and two engineers. 

If the contact gives us all the information we need, then we can handle the implementation alone.

I cannot recall how long it took to deploy the product.

There might be an additional subscription fee.

I would recommend the solution to other users and companies. I've been pretty satisfied with its capabilities so far.

I would rate the solution at an eight out of ten overall.

We use the solution to connect any devices to the network and for monitoring.

Some of the features I have valuable are ease of access, simple configuration, and monitoring. We do not need a lot of people to solve problems because the solution is easy to use. Easy access is important especially in the summertime when you are on holiday and want to connect mobile devices.

There are some issues with the NAT configuration, it is now impossible to some operations with the solution.

I would like to see a VPN feature in a future release that supports tunnelling.

I have been using the solution for ten years.

I have found the solution to be stable.

The technical support is extremely fast, we were about to fix many of our issues in one day. The staff is knowledgeable and able to help.

No solution can be a ten, nothing is perfect. 

I rate Meraki Dashboard a nine out of ten.

We primarily use the solution for the dashboard functionalities.

Meraki is basically a product we sell as a dashboard. It's the best part of the solution and its greatest selling feature.

Meraki gives a very comprehensive dashboard which gives the customer a lot of flexibility in terms of understanding the exact situational position of their infrastructure and what is happening in terms of the infrastructure, or how their access points are behaving. They can also gain visibility into access points of zones. 

The dashboard itself is very simplified and easy to navigate.

There is good documentation in the form of manuals.

The management is very good.It typically covers all of our client's requirements. Most of the clients are very into CSG and they are very willing to take the kind of dashboard offering Meraki has.

India is generally pro-Cisco, as far as networking is concerned, which makes the solution an easy sell. Now that the internet bandwidth has become stabilized in India, we get a lot out of the solution. That makes the cloud capabilities very attractive. With the cloud, clients can cancel at any time, and there aren't controllers on-site to worry about.

Overall, the dashboard is already quite good.

However, a few popular improvements that could be suggested include user-based tracking and user-based location tracking. If a client could add those things on, on top of whatever they're using, that would be ideal.

For example, within a building, if I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability.

There should be a certain amount of visibility in terms of security validation, or vulnerability assessment. If that can be incorporated, that would be great.

For example, in a single dashboard, you could be getting security incidents, so you could better be able to understand your readiness from the security perspective.

I've been dealing with the solution for two to two and a half years at this point.

The solution is extremely stable. I haven't found it to be non-operational on any of my customers. It's reliable. It doesn't crash or freeze. There are no bugs.

As far as scalability is concerned it's simply all about putting additional licenses and adding more number of access points. It's quite scalable, and it's very easy to expand the offering.

The dashboard won't change. The look and feel will remain the same. It's only the number of users and the number of access points that will be added under the same dashboard.

From a scalability perspective or from a manageability perspective, Meraki has a great amount of potential. 

In terms of technical support feedback, I won't be able to comment on anything as I am not from an implementation team. This work is being handled by my implementation team, and, since I don't assist in that respect, I've never dealt with technical support directly.

The initial setup is very straightforward. It's not very complex.

In terms of the length of time it takes, I won't be able to comment on the deployment part, as it's not something I handle personally. What I've heard from my implementation team is that the time compared to any other on-prem solution is pretty fast. It's really about the access points and having them share a little bit of the cloud. You can simply have a plugin-based kind of deployment scenario as well. It's not hard.

Of course, there are obviously security policies that come into play as well. That has to be done regardless of if it is on-premises or not. Security items can be complicated. That said, our team considers the setup to be easy. It's simple and fast to deploy overall.

We handle the implementation for our clients.

We are Cisco partners. We deal with a variety of Cisco products in their rather large portfolio.

We tend to observe whatever is required for the client's environment and we do ensure we take care of all those requirements. Our approach is all client-driven. Based on that, we tend to work with different versions. Most of the customers want to go with the latest version.

I would definitely recommend the solution. 

From what I have seen in the last couple of years there's a trend towards the cloud market in India (apart from a few governments). In India, we have a government regulation that if you want to have your data on the cloud, then you have to meet certain compliances and you have to have data held centrally in India only. There are lots of challenges in government cloud operations.

Apart from the government, whether it's a large, small or medium-sized enterprise, this solution would work well. They will find a lot of value in having a Meraki solution in their company. I have noticed that most of the customers moving to a cloud-based situation generally prefer Meraki over any other brands.

Overall, I'd rate the solution nine out of ten.

We are using Meraki Dashboard to log in to the firewall and to set up the VPN, etc. Our firewall is deployed on-premises.

It is very easy to manage. It has good security, and it is working well with our firewall.

There is a bit of a problem when you try to log in and you don't have a fixed IP address. 

If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface. 

I have not seen any issues with its stability and scalability.

We contacted their technical support once during the initial setup. We had a couple of questions, and it was a quick call. Their technical support was fine. 

We are a volunteer organization. Being a not-for-profit charity, we have a couple of companies that provide charity support to us. We also have one person who remotely provides in-house support.

I would recommend this product. I would rate Meraki Dashboard a nine out of ten.