ICT Manager at a computer software company with 1,001-5,000 employees
Real User
Will not hurt the overall performance of the end user by hurting the speed of their machine
Pros and Cons
  • "We used to have a lot of phishing attacks and all these kind of things for end-users so we decided that we needed endpoint security. We evaluated some solutions and found that Kaspersky is the most appropriate in terms of endpoint security and the speed of the user machine. The encryption is a major factor from our end."
  • "There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions."

What is our primary use case?

It doesn't slow down your machine's speed for the end user which is why we chose Kaspersky. It's performing great.

How has it helped my organization?

We used to have a lot of phishing attacks and all these kind of things for end users so we decided that we needed endpoint security. We evaluated some solutions and found that Kaspersky is the most appropriate in terms of endpoint security and the speed of the user machine. The encryption is a major factor from our end. 

What is most valuable?

The encryption is the most valuable feature.

What needs improvement?

There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions.

The logs should be more simplified and more interactive for the end user. These are the areas I feel they need to improve on.

Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is very good as of now. Kaspersky has some cool features that every organization needs to adopt as far as endpoint security is concerned.

What do I think about the scalability of the solution?

I've had a good impression of the scalability. 

How are customer service and support?

Our first point of contact for support is from our partners. We mostly deal with them. 

Which solution did I use previously and why did I switch?

We have multiple criteria when choosing a solution. First of all the scalability of the solution is the main criteria for me, then the technical support, especially customer service. Lastly, the ease of use is important for us. 

How was the initial setup?

The initial setup was quite easy. We only needed some material that was available online and there wasn't any issue when installing Kaspersky. It was quite easy, a normal IT person can do it.

Which other solutions did I evaluate?

We evaluated two or three vendors before choosing Kaspersky. We chose Kaspersky because of the impact of endpoint machines. Usually, endpoint security software hurts the speed of the user's system while running scans but Kaspersky does not. Another reason we went with Kaspersky is because of the cost. 

What other advice do I have?

I would rate it an eight out of ten. An eight because of the ease of usability, the deployment is easier than other solutions and because the artificial intelligence is more stable than other solutions and finally, because of the scalability. 

Kaspersky will not be a headache for your IT team and it will not hurt the overall performance of the end user by hurting the speed of their machine. It is quite simple to implement and manage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Responsible for information processing at a manufacturing company with 1,001-5,000 employees
Real User
Provides stable protection for all our systems, file servers and domain controllers
Pros and Cons
  • "The solution provides protection for all our systems, file servers, endpoints and domain controllers."
  • "The application updates and drive encryption are lacking."

What is our primary use case?

We may be using version 13 or 14, although I can't say for certain. 

The solution provides protection for all our systems, file servers, endpoints and domain controllers.

What needs improvement?

We are dissatisfied with certain functions, such as those for application updates, which are not usable and don't work. 

The application updates and drive encryption are lacking. The former cannot be used or monitored. We would like to be able to use our domain controller for management purposes. 

The solution could also be more secure. 

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is not easy to scale.  

How are customer service and technical support?

I have not had occasion to make use of technical support. 

How was the initial setup?

The initial setup was easy.

It was over within a day. 

What about the implementation team?

A friend of mine handled the installation.

Our technical team for our deployment and maintenance needs consists of nine people, one manager, three administrators and the rest are employees. 

What other advice do I have?

There are approximately 300 users in our organization making use of the solution. 

I rate Kaspersky Endpoint Security as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Deputy Manager of Cybersecurity Projects at a financial services firm with 1,001-5,000 employees
Real User
Provides great endpoint protection and granularity around what I want to configure
Pros and Cons
  • "Ability to specify the level of protection on devices,"
  • "The process for upgrades is very slow."

What is our primary use case?

I use this solution for my personal machines; my laptop, MacBook, as well as the devices of other family members. I buy about five to seven licenses every couple of years and I mainly use them to protect my end points. In my work, I'm the chief of Information Security and a customer of Kaspersky. 

What is most valuable?

I like that this solution is pretty easy to use and also that it gives me some kind of granularity about the things I want to configure. I can also specify the level of protection I want for the devices, especially for MacBook and Windows devices.

What needs improvement?

I think improvements could be made around the upgrade. The process for upgrades is very slow. It usually takes about five to 10 minutes to work with the database of the solution. 

As a cyber security professional, I would love to see more analytic capability in this solution. The ones I do see in solutions such as CrowdStrike or other commercial products, would also be better in more detail. 

For how long have I used the solution?

I've been using this solution for about six years. 

What do I think about the stability of the solution?

This is now a very stable solution, they have made a lot of improvements in the last years. Prior to that, I installed the solution many years ago and it crashed the computers.

What do I think about the scalability of the solution?

I think the scalability is fine. We have five to seven users at home. 

How are customer service and technical support?

I think I've used technical support two or three times. They've been good. 

How was the initial setup?

The initial setup is very straightforward - slow but straightforward. Deployment takes about an hour per device. 

What other advice do I have?

I would definitely recommend this solution. 

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineering Lead - DevOps at Persistent Systems
Real User
Has good heuristic analysis but it should offer the ability to change what to whitelist for a specific user
Pros and Cons
  • "Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions."
  • "A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible."

What is most valuable?

Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions.

What needs improvement?

We do high profile work, meaning agent analysis. Sometimes users complain that we can't access a particular website. A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible. In other words, we should be able to monitor what is vulnerable and critical in order to assess access to a particular website.

Additionally, it would be helpful if they could provide us with a tech report generation mechanism.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for one year.

What do I think about the stability of the solution?

We have three people in our team dedicated to ongoing security management with Kaspersky Endpoint Security.

How are customer service and technical support?

Yes, I have been in touch with support. Our issues are handled by the global support. I am satisfied with them. They are good.

How was the initial setup?

The initial setup is straightforward. It takes about two or three weeks to deploy.

What about the implementation team?

As I mentioned, we have allocated three people to manage the solution. That way, if someone in the team is unavailable another person can manage customer queries and management issues.

What other advice do I have?

Kaspersky is actually not the most perfect product in the industry. There are many other products available depending on your purposes. Defining your purpose is the most important thing when deciding what product to implement. For middle management, it might be Endpoint Security. It is the customer's call. Customers must evaluate the scope of their business needs before implementation.

One a scale of one to ten, I would rate Kaspersky Endpoint Security a seven.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Udaya Sri Kariyawasam - PeerSpot reviewer
Udaya Sri KariyawasamEngineering Lead - DevOps at Persistent Systems
Real User

Kaspersky is one of the Best AVs available.

IT Administrator at WSTC Financial Services Limited
Real User
Easy to install, good technical support, and the notifications work well
Pros and Cons
  • "The security is very good, compared to some other products."
  • "I would like to see enhancements made with respect to the administration."

What is our primary use case?

We use this as part of our security solution.

What is most valuable?

I like the patching and the way the ports are used.

The security is very good, compared to some other products.

The notifications are good.

What needs improvement?

I would like to see enhancements made with respect to the administration. We have found that when we push the installation from the server to the rest of the clients, some systems pick it up automatically and continuously maintain them, whereas other systems do not. In these cases, we have to manually install, and moreover, we still cannot manage them from the administration end. If this break in the link between the administration and the clients can be fixed then it would be better.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for a few years.

What do I think about the stability of the solution?

Kaspersky is relatively stable, although I have experienced one problem. I had noticed at one point that the icon was grey and did not show any colors. I then checked the protection features and only one out of ten was active, which should not have been the case. At that point, we uninstalled and reinstalled the software, and it fixed it.

What do I think about the scalability of the solution?

It is easy to scale the platform. We have licenses for two servers at the moment.

How are customer service and technical support?

The technical support from Kaspersky is good.

Which solution did I use previously and why did I switch?

The company started with Kaspersky and has stayed with it since then.

How was the initial setup?

The initial setup is easy and it can be deployed in a few minutes.

What other advice do I have?

In general, this is a good product and I recommend it. My only complaint with it has to do with the administration problems.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Branch Manager with 10,001+ employees
Real User
A stable solution with good firewall protection
Pros and Cons
  • "It performs quite well as a firewall protection provider."
  • "I would like to see better reporting."

How has it helped my organization?

It performs quite well as a firewall protection provider. 

What needs improvement?

I would like to see better reporting. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

So far, the stability is good. 

How is customer service and technical support?

I personally have not used tech support, but my colleagues have. There are not too many issues necessary for us to contact tech support. 

What other advice do I have?

I would say that the variety of features that Kaspersky provides is a benefit to any user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
It is an efficient and stable product
Pros and Cons
  • "It is very efficient. I like its simplicity."
  • "We would like to know where attacks are coming from."
  • "It is hard to maintain the software and upgrade."

What is our primary use case?

Kaspersky performs well. While heavy on the client, it is very efficient. 

How has it helped my organization?

It works better than the previous solution. 

What is most valuable?

It is very efficient. I like its simplicity.

What needs improvement?

  • We would like to know where attacks are coming from.
  • It is hard to maintain the software and upgrade.
  • Sometimes, there are issues with filtering. E.g., I want to take out the message for an exclusion. Sometimes, this exclusion might become hard, because I use a lot of internal software, or the software is post positive. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

I have never used technical support.

Which solution did I use previously and why did I switch?

We were previously using Symantec. I switched to Kaspersky because it was simpler and more efficient.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

I received a very good deal with Kaspersky.

Which other solutions did I evaluate?

While I would recommend Kaspersky, I am now looking for a more complete solution as my business grows. I am looking for something that gives me the protection I need and an entire view of our network. I am currently looking at Trend Micro and Carbon Black.

What other advice do I have?

Most important criteria when selecting endpoint security vendors

  • Dependable
  • Good reviews.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Innovation and strategy Development-OCP Solutions at a mining and metals company with 10,001+ employees
Real User
Plenty of features, stable, but performance could improve
Pros and Cons
  • "There is plenty of features that make the solution work very well."
  • "When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve."

What is our primary use case?

Kaspersky Endpoint Security for Business is used for network protection. It does monitoring and can detect intrusions and viruses. Additionally, we use it for log management.

What is most valuable?

There is plenty of features that make the solution work very well.

What needs improvement?

When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately three years.

What do I think about the stability of the solution?

Kaspersky Endpoint Security for Business is a stable solution.

What do I think about the scalability of the solution?

We have approximately 24,000 users are using this solution.

How are customer service and support?

We have not needed to contact the support because we have not had any issues.

What about the implementation team?

We have a department that handles all the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.