IT Infra Head at a consumer goods company with 1,001-5,000 employees
Real User
Scalable and reliable with a straightforward setup
Pros and Cons
  • "The antivirus feature is very, very good."
  • "It would be nice if it was less expensive."

What is our primary use case?

We're using the solution primarily for protection and security. We use it for malware protection. 

What is most valuable?

The antivirus feature is very, very good. It offers us good protection.

The solution is quite stable. It's reliable.

The scalability of the solution is excellent.

We have found the installation to be very quick and very straightforward.

What needs improvement?

The price of the solution is a bit high. It would be nice if it was less expensive. We're using a lot of devices, and therefore the costs add up.

For how long have I used the solution?

I've been using the solution for the last two years or so. It's been a while.

Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
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What do I think about the stability of the solution?

The solution offers very good stability. It's reliable. The performance is good. It doesn't crash or freeze. There are no bugs or glitches. We haven't had any problems with it.

What do I think about the scalability of the solution?

We have more than 1,000 users on the solution currently.

We've found the scalability to be quite good so far.

We likely will increase usage in the future.

How are customer service and support?

We've reached out to technical support in the past. We've found them to be quite good. They are helpful and responsive. We're satisfied with the level of service they provide to us.

How was the initial setup?

The initial setup is not too difficult or overly complex. The implementation, for the most part, is straightforward, and the deployment is quick. It doesn't take much more than five minutes. 

What about the implementation team?

We handled the implementation ourselves, in-house. We did not need the assistance of any integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit pricy. Especially if you have to cover many devices, it can get expensive. The price compounds.

What other advice do I have?

We are using the latest version of the solution. I cannot recall the version number off-hand.

We use multiple deployment versions, including on-premises and cloud versions.

I would recommend the solution to other companies. 

I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities in general.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
facility manager
Real User
Easy to install, simple to use, and very stable
Pros and Cons
  • "The solution is very easy to use. It's an extremely user-friendly product."
  • "When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now."

What is our primary use case?

We primarily use the solution for security and protection. We use the product to scan our machines and arrest any viruses it comes across in its search. We also use it for notifications. It will alert us to any issues with the system.

What is most valuable?

The solution is very easy to use. It's an extremely user-friendly product.

I've found the product to be scalable.

The solution is very, very stable. I haven't had any reliability issues so far.

The solution is fairly easy to install and update online.

What needs improvement?

When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now.

For how long have I used the solution?

I've been using the solution for a couple of years at this point. it's been a while. It's not new to me.

What do I think about the stability of the solution?

I can confirm that the solution is quite stable. There are no bugs or glitches. it doesn't crash or freeze. The performance is reliable.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand the product, it can do so quite easily.

We have more than 4,000 users across our entire organization that utilize the solution.

We have a lot of Kaspersky licenses and therefore will likely continue to use them going forward.

How are customer service and technical support?

I've never been in touch with technical support. Therefore, I can't speak to how knowledgeable or supportive they actually are if there are issues that arise.

Which solution did I use previously and why did I switch?

We have not used another solution. We've used Kaspersky for over ten years and we've never switched solutions at this company.

How was the initial setup?

When I got the machine it was very easy to install the product. It was not complex. Our IT didn't have any issues. Going forward, it's been updated online. This is also a simple and automatic process.

I'm not sure the exact amount of time it took for our IT admin to deploy the product.

We have 11 engineers on hand to deal with installation and any maintenance requirements. 

What about the implementation team?

Our IT admins handle the installation. Individual employees do not do that. Therefore, I didn't handle the installation myself. However, it was handled in-house, and not by an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

As an end-user, I am not aware of the costs of the licensing policies. I'm not on the commercial negotiation side of the licenses. There is someone else in the company that handles those details.

What other advice do I have?

We are customers and end-users.

I'm not sure of the version. This is handled centrally by the organization. I don't deal with that aspect of the product.

I'd recommend the solution to other companies.

I'd give it a rate of nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
Infrastrcuture Analyst at a government with 501-1,000 employees
Real User
Good admin capabilities, helpful against zero-day attacks, and reliable
Pros and Cons
  • "The admin capabilities are great."
  • "The solution could use better reporting."

What is our primary use case?

We primarily use the solution as a traditional antivirus for signature-based activities such as malware or infections. It's for employing remediation and prevention detection.

What is most valuable?

The admin capabilities are great.

I have found the solution to be stable.

The product can scale as needed.

What needs improvement?

The solution could use better reporting. We'd like to have a bit more than just a dashboard and a few pie charts. 

We're looking at EDRs, and MDRs, and SLRs and stuff like that. If they had integrations with something like a Dark Trace or more native integrations, either through an open API or something, that would probably be ideal for us in terms of the direction we're taking. 

For how long have I used the solution?

It's an inherited system, so it's been here for more than four years.

What do I think about the stability of the solution?

The stability is good enough. I haven't had issues with bugs or glitches. I can't recall it crashing or freezing. it's pretty reliable. 

What do I think about the scalability of the solution?

The solution has the capability to scale if you need it to. 

We have about 550 users on the product currently. It's used across most departments, except for a few. 

How was the initial setup?

It was an inherited solution. It was already here when I became employed. Therefore, I can't speak to the implementation process. 

What other advice do I have?

I'm just a customer and an end-user.

In terms of the versions we are using, on the administration side, it's Admin Security Center 13 and on the endpoint side, for the actual work stations and server, it's 11.6.

I would rate the solution at a seven out of ten. Like all endpoint antiviruses, it does a fair job on zero-day attacks. Obviously, with the next-day attacks, it's going to do more. That's where its strengths are.

I would advise new users to stick with the traditional approach of having a business case and a use case and then doing a proof of concept.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Support chief at comtec s.r.l
Real User
Powerful tool, integrates well, and responsive technical support
Pros and Cons
  • "Kaspersky Endpoint Security for Business is a very powerful tool for us. We use a lot of third-party software that integrates well with the solution."
  • "The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas."

What is our primary use case?

We use Kaspersky Endpoint Security for Business for many purposes. We mainly use it for protection against malware. Additionally, we perform a lot of administration for users using the application, device, and web controls.

What is most valuable?

Kaspersky Endpoint Security for Business is a very powerful tool for us. We use a lot of third-party software that integrates well with the solution.

What needs improvement?

The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas.

In a future release, there should be DLP features added.

For how long have I used the solution?

I have used Kaspersky Endpoint Security for Business within the last 12 months.

What do I think about the stability of the solution?

The solution is stable. However, sometimes when we complete a Windows automatic update we receive the Windows blue screen error prompt. The majority of the time it was because the equipment has updated and the update was not the best one.

What do I think about the scalability of the solution?

The solution has been scalable, we have a lot of different servers.

How are customer service and support?

The technical support is good. We had some difficult problems that were new that took the support some additional time to find a solution. For minor problems, they have been very responsive with their support.

Which solution did I use previously and why did I switch?

We use many network protection solutions, such as McAfee.

How was the initial setup?

The installation is easy, it can be done with a few clicks of the mouse to install the administration, and from the administrator, you can deploy the solution to the users.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and there are different license packages depending on the number of users you need.

What other advice do I have?

I would advise others before implementing this solution to have an organized network. It makes the process a lot easier.

I rate Kaspersky Endpoint Security for Business a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CIO at a retailer with 10,001+ employees
Real User
Good cyber security features and stability
Pros and Cons
  • "Kaspersky Endpoint Security protects against viruses and dangerous software, and it's also great because it has a component that is useful for the deployment of software versions to the end user's computer."
  • "It is expensive, it could be cheaper, so I think the solution's pricing could be better."

What is our primary use case?

The Kaspersky Endpoint Security is used for all the workstations in the company.

What is most valuable?

Kaspersky Endpoint Security protects us against viruses and dangerous software, and it's also great because it has a component that is useful for the deployment of software versions to the end user's computer.

What needs improvement?

In terms of improvement, we do not use the solution for the servers in most cases because the solution protects us against some software. Hence we have problems installing such software on the server; however, we do some fine-tuning to use this type of software.

What do I think about the stability of the solution?

Kaspersky Endpoint Security is stable.

How are customer service and technical support?

We are satisfied with the support.


How was the initial setup?

The initial setup of this solution was straightforward.

What's my experience with pricing, setup cost, and licensing?

The licensing is yearly based.

 It is expensive, it could be cheaper, so I think the solution's pricing could be better.

What other advice do I have?

Yes, I would definitely recommend Kaspersky Endpoint Security to other users.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Support Engineer
Real User
Enables us to get feedback from our customers
Pros and Cons
  • "I have found the security, device, web and application controls to be the most valuable features."
  • "The application running speed consumes that of RAM, so performance speed is an issue."

What is our primary use case?

We use Kaspersky Endpoint Security to provide support to our customers. The new version and configuration settings are like production components.

How has it helped my organization?

There are many who would consider the performance in some of our systems to be slow, although this depends on the RAM and other features. The solution enables us to get feedback from our customers.

What is most valuable?

I have found the security, device, web, and application controls to be the most valuable features.

So too, the firewall has allowed me to do much troubleshooting.

What needs improvement?

The application running speed consumes that of RAM, so performance speed is an issue. The data, VST, and EST sizes can all be reduced. 

Previously, some of the Windows Seven PCs took up more space and ran slowly all the time. 

Some of the remote antivirus desktop sharing is not working in version 13, which is still in use. 

When we upgrade to network agent version 13, the machine makes a duplicate copy of itself. It is created in another group. Under the same name, we will see two devices, one the original and the other the duplicate. Afterward, we move to the client's PC.

Occasionally troubleshooting is required because the solution does not work after being configured. As an example of this, the running time may be longer when it involves cloud-based SaaS remote installation. At other times, the process cannot be completed and I must remove the task, switch to manual mode or begin a new task. 

What do I think about the stability of the solution?

The solution is stable. It is good and I like it. Before going with it, I was not aware of its capabilities. It removes the element of worry.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

While the technical support we can supply ranges from installation to troubleshooting, all other issues involved. bugs or updates made to versions would lead us to create a ticket with that of Kaspersky Endpoint Security. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

With us, the deployment took the minimum amount of time. But, with some of my clients, it took more than a day. 

When it comes to the assistance I can lend the client, I suggest that he make a plan which would allow him to do the maximum amount of remote usage. 

What about the implementation team?

We handled the deployment on our own. 

What's my experience with pricing, setup cost, and licensing?

As my role is limited to that of support, I cannot conjecture as to the prices. 

What other advice do I have?

The solution is both on-premises and cloud-based. Kate:

Our organization handles things on the partner side, supplying remote support throughout India. All its constituents are in IT positions. 

There are many organizations making use of the solution. 

When it comes to the implementation of the solution, we provide all the necessary support, from installation to troubleshooting. 

I was not aware of Kaspersky Endpoint Solution and its features before entering this field but now am acquainted with its components and protection software. I learned a lot on the software side. 

I rate Kaspersky Endpoint Security as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Finance and HR manager at a financial services firm with 1-10 employees
Real User
Quick to deploy, very flexible, and offers good security
Pros and Cons
  • "Overall, the product is quite flexible."
  • "The solution could be a lot lighter. You really feel it when the laptop starts."

What is our primary use case?

We primarily use the solution for its antivirus and firewall. It has a VPN also that comes in handy.

What is most valuable?

The initial installation of the solution was easy.

Overall, the product is quite flexible. 

The solution offers good security. I have yet to have any kind of breach.

It's a flawless system. We've been very happy with it.

What needs improvement?

At first, it did not work well with Windows 10, however, it was time when Windows 10 was released. After that, it has worked well. We deactivated the Windows firewall and antivirus. If they work both together it slows the functionality of the laptop, the notebook.

The solution could be a lot lighter. You really feel it when the laptop starts. 

For how long have I used the solution?

We've been using the solution for at least two years at this point.

What do I think about the stability of the solution?

The product is quite stable. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's been quite reliable for us.

What do I think about the scalability of the solution?

The solution can scale. If a company needs to expand it out, they can do so fairly easily.

Mainly, I just use the solution personally, on my laptop. We do not have central servers. Each person has his own notebook or desktop. We still do not have an IP network connected to central servers.

We will continue to use it and increase usage as needed unless something better comes along.

How are customer service and technical support?

We've never needed technical support in the past. For this reason, I can't speak to their knowledgeability or responsiveness. However, the solution itself is very, very good.

Which solution did I use previously and why did I switch?

We did previously use a different solution. However, I can't recall the name of the product.

How was the initial setup?

The initial setup is quite straightforward. It's not complex.

The deployment process is very fast. It takes about ten minutes or so to get everything up and running.

What about the implementation team?

I handled the initial implementation by myself, in-house. I did not need the assistance of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

We buy individual licenses per machine. Typically, they come as cards with serial numbers that we scratch off and enter onto our machines.

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Kaspersky.

I'd recommend the product, although I don't personally work in cybersecurity.

That said, I've never gotten a virus on my machine using this product. It seems to be quite effective.

Overall, I would rate the solution at a nine out of ten. I've been very happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Technology Atchitect at a comms service provider with 10,001+ employees
Real User
Easy to use with a great interface and good stability
Pros and Cons
  • "The interface is really good. It's nice and simple."
  • "The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit."

What is our primary use case?

We primarily used the solution as endpoint security for our end-users and their PCs.

What is most valuable?

The solution is pretty easy to use. It's easy to work with, even for beginners. You don't need much help in order to understand how it works and how to manage it.

The interface is really good. It's nice and simple.

What needs improvement?

The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit.

Not all of the features were enabled for my team, so I can't speak to the full usability of the solution. 

I'm not sure, for example, if it has effective reporting and statistics to help users understand what is happening on their endpoints. I didn't have access to that if it existed at all.

For how long have I used the solution?

We've been using the solution for the past three or four years at this point. It's been a while.

What do I think about the stability of the solution?

I didn't notice any issues with the stability of the solution. I recall it being pretty good. There aren't bugs and glitches. It doesn't crash and freeze. It was pretty reliable.

The end-users probably didn't notice any stability issues at all. Administrators and those with security clearance may have noticed something from the antivirus side, however, I don't think that is the case.

How are customer service and technical support?

The end-users would never have to contact technical support. We would contact the internal help desk if something went wrong. They typically can handle any issues on a client's behalf. We have our own team for maintenance. We've been pretty satisfied with this setup overall.

How was the initial setup?

I don't recall if the initial setup was complex or straightforward. It was a few years ago now. I don't remember how long deployment took or how long the process was.

We have a couple of engineers that handle any maintenance needed on the solution.

What other advice do I have?

I'm not sure if our organization has a business relationship with Kaspersky.

We recently switched off of Kaspersky. When we got Kaspersky, all the software was loaded remotely by the security organization. I don't know details in terms of what deployment model we were using exactly.

I had downloaded the solution onto my daughter's laptop as she didn't need high-speed performance or anything of that nature. The solution boasts the ability to protect machines effectively against internet threats, and I haven't had a problem with it.

I'd rate the solution eight out of ten. I'd rate it higher if it offered better performance and didn't slow down machines.

Note hat I didn't have all of the features enabled on the version I had, so I can't speak to the full experience.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.