IT Systems Officer at a financial services firm with 51-200 employees
Real User
Enables us to see all of the data using the central view
Pros and Cons
  • "The most valuable feature is the central view. With this view, I can see all of the data."
  • "I find it to be slow on my end and would like to see that improve. I think the e-learning portal can be updated because it's been disabled due to an upgrade. The data could be updated as well. I also think that pricing could be improved."

What is most valuable?

The most valuable feature is the central view. With this view, I can see all of the data.

What needs improvement?

I find it to be slow on my end and would like to see that improve. I think the e-learning portal can be updated because it's been disabled due to an upgrade. The data could be updated as well. I also think that pricing could be improved.

For how long have I used the solution?

I've been using Kaspersky Endpoint Security since 2018.

What do I think about the scalability of the solution?

We currently have 150 users but have not tried to expand yet.

Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
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How are customer service and support?

Customer service/technical support staff have been responsive. They look for documentation and listen to you as you describe what happened.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented it in-house, and the deployment took several days.

What's my experience with pricing, setup cost, and licensing?

We have been using a yearly subscription and feel that pricing could be better. Perhaps, discounts could be given, during the renewal process, to those who have been customers for some time.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support Supervisor at PT. Tokai Rubber Indonesia
Real User
Enables us to detect a virus on all of the systems
Pros and Cons
  • "The blocking feature is the most valuable feature."
  • "It needs more computer resources. They should have more anti-spam features."

What is our primary use case?

Our primary use case is for monitoring. 

How has it helped my organization?

Before Kaspersky, I had to control each PC one by one but now it's just one update and it can detect a virus on all of the systems. 

What is most valuable?

The blocking feature is the most valuable feature. 

What needs improvement?

It needs more computer resources. They should have more anti-spam features. 

For how long have I used the solution?

Less than one year.

What's my experience with pricing, setup cost, and licensing?

It's a little more expensive compared to other anti-virus competitors like Symantec. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because it needs more computer resources. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.
Manager ICT Solution at a tech services company with 11-50 employees
Reseller
It has improved our performance and deployment
Pros and Cons
  • "Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based."
  • "It has improved our performance and deployment."
  • "I would like to see machine learning and AI as added features."
  • "There are some features built into Kaspersky that do not work at all, so we have to use other products instead."

What is our primary use case?

Kaspersky is fairly good with endpoint management. Though, we do not use Kaspersky at our mail security levels because our mail security is done by another product that we use.

So far, performance has been okay. We just updated to the latest version.

How has it helped my organization?

It has improved our performance and deployment.

What is most valuable?

  • The main thing for us is that we get our reporting.
  • Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based.
  • If any policy has been breached, it will send you a report.

What needs improvement?

  • I would like to see machine learning and AI as added features.
  • It would be nice if they had a separate email security solution (instead of only their cloud edition), similar to what Forcepoint and Trend Micro have. 
  • I would rate their encryption as a one out of 10. It needs a lot of improvement.
  • There are some features built into Kaspersky that do not work at all, so we have to use other products instead.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is a fairly stable product. 

There have been some disturbances going on in the market due to potential leaking of information, but I don't think we are very much concerned about what's happening in the global space. We know our data is secure at our level. We backing up our data and it is doing its job

What do I think about the scalability of the solution?

It is a scalable product. We have been able to create a number of groups where we were to allow policies and deny policies. Another solution did allow us to do this, but we found it was not user-friendly.

How are customer service and technical support?

The technical support is not very good. I think my mind fixes things before they get it together. I would rate the technical support as a three or four out of 10.

Which solution did I use previously and why did I switch?

In the past, we went with Trend Micro. It was okay, but we needed a change, and we opted for Kaspersky. It had a lot more features from an endpoint management standpoint. We found it better in terms of deployment. Normally, with the other solutions, we would face issues with deployment.

How was the initial setup?

The initial setup was not a problem for my team.

What about the implementation team?

The vendor came in to help initially, but in the end, we set it up ourselves. 

I don't think it is a good product from a support standpoint.

What other advice do I have?

Most important criteria when selecting a vendor:

  1. The product should work and do what it promises.
  2. The vendor and product should have a roadmap.
  3. Support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user772521 - PeerSpot reviewer
ICT Assistant
Real User
​Securing our network is easier since we have divided the task between the antivirus and the overall network firewall
Pros and Cons
  • "I can easily manage over 300 computers antivirus from my desk."
  • "From time to time, some users loose connection via the Network Agent."

How has it helped my organization?

Securing our network is now easier since we have divided the task between the antivirus and the overall network firewall. This means different people can focus on the different lines of defense, hence enhancing security.

What is most valuable?

  • Network Agent
  • Over the network deployment
  • Monitoring
  • Reporting
  • Manipulation

I can easily manage over 300 computers antivirus from my desk. I am able to see detected viruses, run disinfection, and scans remotely. I am able to troubleshoot Kaspersky Antivirus installed on workstations from my desk by uninstalling, starting tasks, communicating with computer users (Network Message), and viewing and deploying to those who are not installed. Updates are also run on a schedule and this saves on bandwidth usage since some updates from the KSC dbase.

What needs improvement?

From time to time, some users loose connection via the Network Agent. This gives us a tough time, since they are in different localities, so we have to run tasks and sometimes manually re-establish the NetAgent connection.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

At first, the whole centre concept was new to me, but the documentation really helped as I had a smooth time catching up. I also once lost a KSC server as it crashed and I had to redo all the setup since I had learnt about the backup method. However, the KSC team was and continues to be of great help via their assistance from the company account.

What do I think about the scalability of the solution?

Yes, but it was largely our network settings. Setting up the slave servers is a headache if the network is not well-configured.

How are customer service and technical support?

The support is very good. A 10 out of 10.

Which solution did I use previously and why did I switch?

This is the solution I found when I joined the organization, so it is hard to tell if it was a switch.

How was the initial setup?

Straightforward, since I used the provided manual/documentation guide.

What's my experience with pricing, setup cost, and licensing?

It is quite standard, because we use the volume licensing.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

It is very reliable, user-friendly endpoint security software. I recommend it to any administrator.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant Director at a tech services company with 11-50 employees
Reseller
User-friendly with an easy setup and good stability
Pros and Cons
  • "The initial setup is very simple."
  • "It would be preferable if the product were more proactive and more modern in its approach to security and protection."

What is our primary use case?

We primarily use the solution for endpoint security. It's just used to protect our equipment for the most part.

What is most valuable?

The security of the solution is very good. It helps us avoid viruses very effectively. We're quite concerned about this, and we take pains to ensure everything is protected.

The solution is very user-friendly and easy to use. 

The initial setup is very simple.

The solution is stable.

What needs improvement?

We haven't had any issues so far, and therefore don't have any complaints.

It would be preferable if the product were more proactive and more modern in its approach to security and protection.

For how long have I used the solution?

We've been using this solution for about five years. It's been a while.

What do I think about the stability of the solution?

The solution is very reliable and scalable. It doesn't crash or freeze. It's not buggy or glitchy. We've been pleased with its level of stability.

What do I think about the scalability of the solution?

We have about seven people using the solution. We're a very small company. We don't have much cause for large-scale expansion. What we are getting is what we need at this point.

How are customer service and technical support?

We haven't actually used technical support just yet. We haven't had a need to as we haven't faced any issues with the technology. The solution itself is very reliable.

How was the initial setup?

The solution is not complex to set up. It's very easy to implement. We didn't run into any problems with the process.

The deployment is fast. It only really takes about 15 minutes or so.

What's my experience with pricing, setup cost, and licensing?

We deploy the solution annually.

Which other solutions did I evaluate?

We've been looking at similar solutions, such as CrowdStrike, as a next-generation antivirus or anti-malware.

What other advice do I have?

We're dealers of Kaspersky. We're resellers. However, we're also customers. We mainly work with small companies.

I'm not sure of which version of the solution we're using currently. 

This solution is a good tool for small companies, at this point I can say that. For bigger companies, it may be better to look at cloud solutions, such as CrowdStrike, for instance.

Overall, I would rate the solution at an eight out of ten. It's easy to use and offers good protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Information Security Director at a financial services firm
Real User
We have not encountered any issues with stability or scalability during our usage
Pros and Cons
  • "It has many features, like deploying a package to many clients, an MDM solution, etc."
  • "They can improve the zero-day exploit to be more effective."

How has it helped my organization?

We mostly use the product as an antivirus solution. With Kaspersky Security Network (KSN), we are protected against most new threats.

What is most valuable?

Beside being an antivirus solution, it is an endpoint solution. Therefore, it has many features, like deploying a package to many clients, an MDM solution, etc.

What needs improvement?

They can improve the zero-day exploit to be more effective.

For how long have I used the solution?

We have been using this product for five years.

What do I think about the stability of the solution?

For five years, we have not had any stability issues.

What do I think about the scalability of the solution?

For five years, we have not had any scalability issues.

How are customer service and technical support?

Support is actually quick. They try to find the solution fast and comfort you when a problem arises.

Which solution did I use previously and why did I switch?

No, we did not use another solution before.

How was the initial setup?

The setup was simple. After the setup, you also need to configure rules based on your company needs.

What's my experience with pricing, setup cost, and licensing?

The licensing is based per agent. You can get discounts if you have more agents.

Which other solutions did I evaluate?

We evaluate NOD32, Symantec, and McAfee along with this product.

What other advice do I have?

If they need more than an antivirus solution (like MDM and package deployment), they can still consider the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Real User
Top 5Leaderboard
It is very stable, and effective in combating spam, viruses, and Trojans
Pros and Cons
  • "Center Management"
  • "Data loss prevention (DLP) in email security."

What is most valuable?

  • Antivirus engine
  • Center Management
  • Security Center

How has it helped my organization?

It is very stable, and effective in combating spam, viruses, Trojans, etc.

What needs improvement?

Data loss prevention (DLP) in email security.

For how long have I used the solution?

Nine years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

An eight out of 10 for technical support.

Which solution did I use previously and why did I switch?

Yes, we used a different solution. We changed it because it went down in support and providing up-to-date information.

How was the initial setup?

It is a mixture of both. You must know some information about installing a client server application in a WAN environment. You can use the guide as well to deploy the product.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive and licensing is very much ethical.

Which other solutions did I evaluate?

Trend Micro, McAfee, and Sophos.

What other advice do I have?

Must have an up-to-date system and should have minimum a mid-size range server.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Analista de Suporte Pleno at N1 Software e Servicos de Informatica
Real User
Beneficial encryption, good protection, and straightforward installation
Pros and Cons
  • "The most valuable features in Kaspersky Endpoint Security for Business are protection and encryption. Additionally, the interface is good and it can be integrated with Windows, Linux, and Mac."
  • "The solution could improve by having some integration with other vendors."

What is our primary use case?

Kaspersky Endpoint Security for Business is used for security.

What is most valuable?

The most valuable features in Kaspersky Endpoint Security for Business are protection and encryption. Additionally, the interface is good and it can be integrated with Windows, Linux, and Mac.  

What needs improvement?

The solution could improve by having some integration with other vendors.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately two years.

How are customer service and support?

I have found the support to be good.

How was the initial setup?

The implementation is very simple.

What other advice do I have?

I rate Kaspersky Endpoint Security for Business a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.