We used the solution to protect as against computer viruses.
IT at a manufacturing company with 201-500 employees
Many functions and features, best for medium size business and up
Pros and Cons
- "We have had no troubles installing, maintaining, or deploying the product for our clients."
- "There are many improvements needed, such as faster responses, faster notification, and immediate reports."
What is our primary use case?
How has it helped my organization?
We currently have had to move to another solution because we require faster response times and more advanced features other competitors offer.
What is most valuable?
The functions are very good and they have many different features that are available.
What needs improvement?
This solution needs to improve and get up to date with some of the new EDR technology anti-virus software available. There are many improvements needed, such as faster responses, faster notification, and immediate reports.
Buyer's Guide
Kaspersky Endpoint Security for Business
April 2025

Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
For how long have I used the solution?
I have been using the product for 10 years.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
If the company is big, more than 100 staff with different branches, this solution is good but for small companies, I think it's not very appropriate.
How are customer service and support?
We have used support from Kaspersky China. They offer support through email and phone of which they provide a good service, fast response, and an overall professional resolution.
Which solution did I use previously and why did I switch?
We now use Symantec End-user Endpoint Security software as our anti-virus protection solution. We opted to change software because of the current security risk our digital data faces, we needed a more robust solution.
How was the initial setup?
The installation was not a problem.
What about the implementation team?
We have had no troubles installing, maintaining, or deploying the product for our clients. For others, the deployment could take more time and might require professionals to do the job.
What was our ROI?
It would be a benefit for this solution to have better-advanced features, less maintenance required for operation, and faster response times.
What other advice do I have?
Due to the current increased global security risks on digital data we have had to search for an alternative solution.
I would have given the solution a ten out of ten a few years ago but they need to improve and provide more features as their competitors.
I rate Kaspersky Endpoint Security an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a marketing services firm with 11-50 employees
Easy to use, helpful technical support, and the setup is straightforward
Pros and Cons
- "This product is easy to use."
- "It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't."
What is our primary use case?
We primarily use Kaspersky as our antivirus solution. It covers endpoint protection and endpoint compliance, as well.
What is most valuable?
This product is easy to use.
What needs improvement?
It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't. That said, it's not bad.
For how long have I used the solution?
We have been using Kaspersky Endpoint Security for the past 12 months.
What do I think about the stability of the solution?
I have not seen any bugs or glitches in the time that I have used it.
How are customer service and technical support?
When I need help, I contact them. Technical support has always been helpful and we have had no issues with them at all.
Which solution did I use previously and why did I switch?
We are a solution provider, and most of our clients use Symantec as their antivirus solution.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
Our in-house team deployed it and didn't require any help.
What's my experience with pricing, setup cost, and licensing?
Kaspersky is priced well. I would say that the prices are relatively cheap.
What other advice do I have?
This is a product that we like, and use it as-is. We wouldn't want to change anything on it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Kaspersky Endpoint Security for Business
April 2025

Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
Deputy Manager of Cybersecurity Projects at a financial services firm with 1,001-5,000 employees
Provides great endpoint protection and granularity around what I want to configure
Pros and Cons
- "Ability to specify the level of protection on devices,"
- "The process for upgrades is very slow."
What is our primary use case?
I use this solution for my personal machines; my laptop, MacBook, as well as the devices of other family members. I buy about five to seven licenses every couple of years and I mainly use them to protect my end points. In my work, I'm the chief of Information Security and a customer of Kaspersky.
What is most valuable?
I like that this solution is pretty easy to use and also that it gives me some kind of granularity about the things I want to configure. I can also specify the level of protection I want for the devices, especially for MacBook and Windows devices.
What needs improvement?
I think improvements could be made around the upgrade. The process for upgrades is very slow. It usually takes about five to 10 minutes to work with the database of the solution.
As a cyber security professional, I would love to see more analytic capability in this solution. The ones I do see in solutions such as CrowdStrike or other commercial products, would also be better in more detail.
For how long have I used the solution?
I've been using this solution for about six years.
What do I think about the stability of the solution?
This is now a very stable solution, they have made a lot of improvements in the last years. Prior to that, I installed the solution many years ago and it crashed the computers.
What do I think about the scalability of the solution?
I think the scalability is fine. We have five to seven users at home.
How are customer service and technical support?
I think I've used technical support two or three times. They've been good.
How was the initial setup?
The initial setup is very straightforward - slow but straightforward. Deployment takes about an hour per device.
What other advice do I have?
I would definitely recommend this solution.
I would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Eden Infosol Pvt Ltd
Encryption functionality and scanning performance, and the out-of-office policy is helpful in work-from-home scenarios
Pros and Cons
- "It has a very good firewall, which lets you isolate your devices depending on the groups."
- "he next thing that I would like to see in this solution are DLP features."
What is our primary use case?
We are a solution provider and Kaspersky Endpoint is one of the security products that we implement for our clients.
How has it helped my organization?
Kaspersky is a one-stop solution that covers many things. Often, people deploy multiple solutions to cover tasks such as patch management, application control, device control, and the firewall. Kaspersky covers all of that very well.
What is most valuable?
The out of office policy is a fantastic feature that requires users to first connect to the server using a VPN before they can perform actions. In our current work-from-home scenario, this is very helpful.
Kaspersky gives you a complete inventory of the software that is running in your environment.
The encryption that they provide is a good feature. Today, most computers come by default with BitLocker encryption installed. We do not have to disable it. Rather, we can control it through Kaspersky. For example, we can decrypt it remotely without having to interact with the user, and then automatically move it to Kaspersky's encryption.
It has a very good firewall, which lets you isolate your devices depending on the groups. This is something that people might do over VLAN, although they don't have to. For example, if we have a group then we require directors to be in place. Directors are there to communicate with other sections, but the other sections cannot communicate with the group. This provides automatic control over an IP range.
I can do a full scan, every day, in less than ten minutes. This is in part because of the technology they have in place, where a file will not be scanned if it has not been accessed or modified.
The device control is pretty good and we haven't had any problems with it.
What needs improvement?
There are times when we see an agent has been disabled on a machine, and we are not able to determine the reason.
The next thing that I would like to see in this solution are DLP features. It should be able to scan, track, and provide reporting.
Organization-wise, they should have better categorization. For example, they have a social networking category, but it should be subdivided into components such as LinkedIn.
Kaspersky would benefit from including an employee monitoring solution.
For how long have I used the solution?
We have been using Kaspersky for the past three years.
What do I think about the scalability of the solution?
Scalability is something that has been gradually improving.
How was the initial setup?
The deployment will typically take from an hour and a half to two hours.
A nice feature of the installation process is that it will automatically uninstall existing antivirus solutions before it deploys Kaspersky.
What other advice do I have?
Overall, this is a fantastic solution. I have seen that there are features other vendors are coming out with today that Kaspersky already has.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at a tech vendor with 1-10 employees
Excellent at detecting viruses, very stable and easy to use
Pros and Cons
- "It's excellent at detecting viruses."
- "The initial setup is complex."
What is our primary use case?
We primarily use the solution for securing our endpoints.
What is most valuable?
The solution always has the most up-to-date software.
The solution runs well.
It's excellent at detecting viruses.
The solution is very stable.
Our organization can easily scale the solution.
The solution is very compatible with Windows devices.
The solution is very basic and easy to use.
What needs improvement?
The solution seems incapable of stopping the proxy connection. The proxy server seems to be bypassing the antivirus. It's an aspect they need to improve.
The initial setup is complex.
While it's compatible with Windows, it may not work as well with other operating systems.
Reporting is not that good for Kaspersky. I want more detailed reporting, I want the details reported in the reporting section, and everything is in one report. That is not possible now on Kaspersky. The reporting consists of the computer name or the IP only. I want complete detailed reporting capabilities in the next update.
For how long have I used the solution?
We're only been working with the solution for about a year or so.
What do I think about the stability of the solution?
The solution is stable. I haven't had issues with it and found it to be reliable. It doesn't crash or freeze. There aren't bugs or glitches.
What do I think about the scalability of the solution?
The solution is easily scalable. If a company needs to expand the solution, they can do so easily.
How are customer service and technical support?
The technical support is okay, however, they need to have more expertise on the solution. Sometimes you will get a member of their support staff and they don't seem as knowledgeable as they should be.
Which solution did I use previously and why did I switch?
We work mostly with Kaspersky, as well as Trend Micro and Bitdefender.
How was the initial setup?
I wouldn't say that the solution has a straightforward implementation. It's a bit complex. It needs access to the Kaspersky server on-premises. It isn't an easy process.
You only need one day to deploy the server.
You only need one or two people to manage the deployment.
What about the implementation team?
I handled the implementation myself.
What other advice do I have?
We're a Kaspersky partner.
We have clients of different sizes and the solution works well for all of them. It's perfect for any sized company.
It's a very good product. Everything is in a very professional environment. It's largely easy to set up. However, we've noticed that the RAM utilization is very high when Kaspersky is running on a computer. This might distract users that don't have too much memory on their machines.
On a scale of one to ten, I'd rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Engineering Lead - DevOps at Persistent Systems
Has good heuristic analysis but it should offer the ability to change what to whitelist for a specific user
Pros and Cons
- "Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions."
- "A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible."
What is most valuable?
Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions.
What needs improvement?
We do high profile work, meaning agent analysis. Sometimes users complain that we can't access a particular website. A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible. In other words, we should be able to monitor what is vulnerable and critical in order to assess access to a particular website.
Additionally, it would be helpful if they could provide us with a tech report generation mechanism.
For how long have I used the solution?
I have been using Kaspersky Endpoint Security for one year.
What do I think about the stability of the solution?
We have three people in our team dedicated to ongoing security management with Kaspersky Endpoint Security.
How are customer service and technical support?
Yes, I have been in touch with support. Our issues are handled by the global support. I am satisfied with them. They are good.
How was the initial setup?
The initial setup is straightforward. It takes about two or three weeks to deploy.
What about the implementation team?
As I mentioned, we have allocated three people to manage the solution. That way, if someone in the team is unavailable another person can manage customer queries and management issues.
What other advice do I have?
Kaspersky is actually not the most perfect product in the industry. There are many other products available depending on your purposes. Defining your purpose is the most important thing when deciding what product to implement. For middle management, it might be Endpoint Security. It is the customer's call. Customers must evaluate the scope of their business needs before implementation.
One a scale of one to ten, I would rate Kaspersky Endpoint Security a seven.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Administrator at WSTC Financial Services Limited
Easy to install, good technical support, and the notifications work well
Pros and Cons
- "The security is very good, compared to some other products."
- "I would like to see enhancements made with respect to the administration."
What is our primary use case?
We use this as part of our security solution.
What is most valuable?
I like the patching and the way the ports are used.
The security is very good, compared to some other products.
The notifications are good.
What needs improvement?
I would like to see enhancements made with respect to the administration. We have found that when we push the installation from the server to the rest of the clients, some systems pick it up automatically and continuously maintain them, whereas other systems do not. In these cases, we have to manually install, and moreover, we still cannot manage them from the administration end. If this break in the link between the administration and the clients can be fixed then it would be better.
For how long have I used the solution?
I have been using Kaspersky Endpoint Security for a few years.
What do I think about the stability of the solution?
Kaspersky is relatively stable, although I have experienced one problem. I had noticed at one point that the icon was grey and did not show any colors. I then checked the protection features and only one out of ten was active, which should not have been the case. At that point, we uninstalled and reinstalled the software, and it fixed it.
What do I think about the scalability of the solution?
It is easy to scale the platform. We have licenses for two servers at the moment.
How are customer service and technical support?
The technical support from Kaspersky is good.
Which solution did I use previously and why did I switch?
The company started with Kaspersky and has stayed with it since then.
How was the initial setup?
The initial setup is easy and it can be deployed in a few minutes.
What other advice do I have?
In general, this is a good product and I recommend it. My only complaint with it has to do with the administration problems.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at RQ Net MSC Sdn Bhd
Good dashboards, easy to manage, and responsive support, but DLP features need to be added
Pros and Cons
- "Using dashboards, it is very easy to manage."
- "I would like to see the inclusion of support for device management and device control."
What is our primary use case?
We have about 300 nodes that are being controlled by five or six servers. Kaspersky is providing antivirus protection at the endpoints.
What is most valuable?
Using dashboards, it is very easy to manage.
What needs improvement?
Kaspersky is lacking in features for DLP and protection against ransomware.
I would like to see the inclusion of support for device management and device control.
For how long have I used the solution?
We have been using Kaspersky for the past 14 years.
What do I think about the stability of the solution?
We have not experienced any bugs or glitches in the software.
What do I think about the scalability of the solution?
We have not had issues with scalability.
How are customer service and technical support?
We have been in contact with technical support and they are responsive.
How was the initial setup?
The deployment is not difficult and we have experienced no major issues. It takes a couple of hours to deploy. One person is sufficient for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
For 300 nodes, we pay about 15,000 Malaysian Ringgit ($3,500 USD).
What other advice do I have?
This is a good solution and I recommend it, although if they could provide more features like deep security, DLP, and device management, then it would be much better.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: April 2025
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