Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Reseller
Top 5Leaderboard
A mature product offering good protection and very good features
Pros and Cons
  • "They have a very good reporting system and they have a very good dashboard for the administrator, which makes monitoring everything easy."
  • "The solution needs to lower its pricing."

What is our primary use case?

We primarily use the solution for endpoint security. We protect servers and end point users by using Kaspersky solution with additional product of the same compnay if required . e.g sand box solution , EDR etc

How has it helped my organization?

It is a mature product and have been using it for long time. It is easy to use and its data base engine is very up to date. Kaspersky solution gives you piece of mind and confidence that you have a proper security against viruses and Trojan etc

What is most valuable?

We've had clients that used to use Symantec Endpoint Security before they started using Kaspersky. Initially, they were a little reluctant about it, about seven or eight years ago. However, after the first year, when they saw the performance of Kaspersky and the quality of the product and the support we provide, they had more confidence.  Kaspersky is simply more reliable than products like Symantec.

The solution offers very good protection. After almost ten years of use by a client, Kaspersky has not allowed any penetration of ransomware or any other viruses. Kaspersky has been able to repeatedly stop and resolve security issues.

The product is easy to operate and it is so mature in our client's network that they don't want to even look at other products.

All antivirus products offer more or less the same kinds of features. However, Kaspersky has, in my view, two or three features that actually put them apart with their competitors. One is called the System Watcher. What the System Watcher does is (in case of ransomware or if they executed by mistake any ransomware virus in their network) allow the user to go back and retrieve a specific moment in time to recover the whole computer or all of the data that existed then. That way, clients will lose a very minimal amount of data and they can get back to work as soon as possible as well. Otherwise, they know and we all know that once the ransom virus is executed on a network, it won't be possible to recover anything unless you pay the ransom and/or do other stuff. It won't be possible for you to get all your data back.

When they give you the Endpoint Security solution, they also include the feature like Application Control and Interaction, which is also a very good security feature for users.

They have a very good reporting system and they have a very good dashboard for the administrator, which makes monitoring everything easy.

What needs improvement?

From a business point of view, it's not likely applicable to them, however, I've noticed that they have separated out a few features which they used to support as one package. For example, they used to have DLP solutions in the Endpoint Security as well and they had sandboxing capabilities too. Now, they have separated it into a different solution or a separate cost. They are offering the DLP and sandboxing features with the endpoint as an add-on solution. I'm sure it makes them more money, to be honest. That said, if they had all of the features in the same product, it would be both helpful and put them far above any other competitor.

The solution needs to lower its pricing.

Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for 12 to 14 years.

What do I think about the stability of the solution?

The solution is very stable.

I have been using it for a long time. I have seen it grow over the years and now I can say that it's a mature and very stable product. Over that period of time, I haven't seen it declining in any way, either from a support or a technical side. They have been improving it day-by-day and year-over-year. 

Every year, they bring on some new features. 

It's not a very new product. You don't have to go and explain every single thing about it or try to convince the other person, due to the fact that, in the Pakistan market at least, they have captured about 50% to 60% easily.

What do I think about the scalability of the solution?

They basically have four different editions for Endpoint Security and they offer (from lowest to highest) Core, Select, Advanced, and then Total. You can scale it from the Core to the Advanced and to the Total anytime you want to. It's very easy to do so.

How are customer service and support?

We've dealt with technical support many times. They are very active and very responsive.

Which solution did I use previously and why did I switch?

I've used Trend Micro for two years and I'm also still working on Trend Micro these days.

We just started using it regularly about a year ago, due to the fact that the brand came back very strongly not only on a product-level but with their support system as well. They are making inroads and a few of their products are very good and tare gaining popularity in the financial sector.

In their endpoint solution, Kaspersky has taken out their DLP features from their product, however, Trend Micro has DLP solution in their product, which gives them an edge. Kaspersky, however, gives you the option to use it on the premises or the cloud.

How was the initial setup?

I wouldn't say that the initial setup is very straightforward and very user friendly. However, it's not very complex either. With a little bit of training and a little bit of education, anybody - any engineer, any IT person - can handle it. Of course, that's once they get used to it, it becomes very easy for them.

If you talk about end-to-end deployment, and, for example, if you have 100 users on the network, it take about six to eight hours, or one day, to deploy everything. Therefore, if you have a bigger number of users, for example, about 500, then it takes about a week.

When I say about a week, it means that after deployment and installation of every single computer they have on their network, they need to still do the fine-tuning. Typically that means waiting for it to mature and fit into their network. Just a deployment without all of that taken into consideration may be just two to three days. After that, we give them two, three more days to see if there is any need to fine-tune the system or the administration perspective. That's how we calculate about a week's worth of time.

If it's a small network, up to 500 users, one expert technical person is enough to handle the implementation.

What about the implementation team?

We tend to handle the deployments for our clients.

What was our ROI?

Depends how you look at it, since we have secured our environment using kaspersky, we are saving lots of money by not getting crashed or getting our network hack or let any one penetrate it for foul purpose.

What's my experience with pricing, setup cost, and licensing?

Their pricing is quite high.

Which other solutions did I evaluate?

Yes, we have tried TrendMicro, Sophos and Mcafee.

What other advice do I have?

We are vendors. We actually sell this product to our clients. We also use it on our premises as well. We do the R&D of all the products we use as well.

While many clients preferred the on-premises solution, recently, the trend has changed a little bit and most clients, especially after this COVID situation, have started working remotely from home. With that being the case, clients are now more inclined towards the cloud solution.

The solution can work easily for any size of business, from small, say for even from a single user, to an enterprise level. We have clients who are about 8,000 strong and we have a client who has got only 10 users and they are all happy about it. It's pretty much for everyone.

The advice I can give to other companies is this: they can believe and trust in Kaspersky's tech. However, we always advise our clients that, before they implement and deploy the product, they should learn about it as well. They should learn about how to manage the product, how to do the small stuff and to not rely on the vendors all the time.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
ZaheerKhan - PeerSpot reviewer
Senior Manager at RQ Net MSC Sdn Bhd
Real User
Top 10
Good dashboards, easy to manage, and responsive support, but DLP features need to be added
Pros and Cons
  • "Using dashboards, it is very easy to manage."
  • "I would like to see the inclusion of support for device management and device control."

What is our primary use case?

We have about 300 nodes that are being controlled by five or six servers. Kaspersky is providing antivirus protection at the endpoints.

What is most valuable?

Using dashboards, it is very easy to manage.

What needs improvement?

Kaspersky is lacking in features for DLP and protection against ransomware.

I would like to see the inclusion of support for device management and device control.

For how long have I used the solution?

We have been using Kaspersky for the past 14 years.

What do I think about the stability of the solution?

We have not experienced any bugs or glitches in the software.

What do I think about the scalability of the solution?

We have not had issues with scalability.

How are customer service and technical support?

We have been in contact with technical support and they are responsive.

How was the initial setup?

The deployment is not difficult and we have experienced no major issues. It takes a couple of hours to deploy. One person is sufficient for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

For 300 nodes, we pay about 15,000 Malaysian Ringgit ($3,500 USD).

What other advice do I have?

This is a good solution and I recommend it, although if they could provide more features like deep security, DLP, and device management, then it would be much better. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
IT Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Cost-effective solution for endpoint protection
Pros and Cons
  • "We have gained advanced threat protection without investing more into that area."
  • "It's does not have the architecture or structure to scale up."
  • "I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky."

How has it helped my organization?

This solution hasn't really been improved any functionality on the organizational level except that there are no complaints related to the endpoint protection. With the new update, they have incorporated some advanced protection and behavior detection. We have gained advanced threat protection without investing more into it.

What is most valuable?

According to my security engineer, Kaspersky essentially protects the devices. Before Kaspersky, we had other solutions that always had some problems with phishing, malware, and other threats. After using Kaspersky, we never have those issues.

Prior to using this solution, we also had performance complaints from users. Now, with Kaspersky, we never have performance issues. I would say it is the protection. Yes, there is the ability to protect against normal malware and the performance of the endpoint. It doesn't degrade any performance while working.

What needs improvement?

I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky.

What do I think about the stability of the solution?

On a scale of one to nine, I would give this solution a nine. It is highly stable. It is live, and constantly updating and stable.

What do I think about the scalability of the solution?

In terms of scalability, I would not give it such a high rating. I would rate it a four out of ten. If I want to scale beyond, let's say 500 times, then I will have to read, and do my back-end. It does not have the architecture or structure to scale up.

How was the initial setup?

The initial setup was not easy. We had to consult a help-desk during the process.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective product.

Which other solutions did I evaluate?

We switched to Kaspersky because we had issues with other solutions. There were performance issues amongst other things. We switched to Kaspersky because we researched other opinions. 

Because of our security information, it is a good idea not to have a single endpoint protection solution for a long time. It is good to change the endpoint solution, after three or four years, for example. There should be a change in the endpoint solution because, let's say, most vendors are good at forensics. They also have a forensic ability. Some of them are very good at addressing malware protection, but not forensics. Kaspersky can do both.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Directeur BU at AITEK
Reseller
Straightforward to deploy with reliable service and strong brand recognition
Pros and Cons
  • "The stability has been good."
  • "It's grown more expensive and customers are not happy about it."

What is our primary use case?

We primarily implement the solution for our clients. It's primarily for securing endpoints.

What is most valuable?

This solution has a good history. We began with Kaspersky. It had a lot of market share and people were very aware of this product. 

The solution can scale.

The stability has been good.

What needs improvement?

The price is a bit expensive. Since 2018, we were moved from Kaspersky South Africa to Kaspersky France. They began increasing the price. In the beginning, they gave us rebates. We began with 25% and now we're down to 12%.

It's more and more difficult for our customers. It's grown more expensive and customers are not happy about it.  

What do I think about the stability of the solution?

The solution has been stable. Sometimes clients might have configuration issues, however, we have been able to deal with that and help them through. It doesn't crash or freeze. there aren't bugs. It's reliable. 

What do I think about the scalability of the solution?

The solution is scalable and has an add-on EDR as an option. If a company wants to expand its offering, it can. It's not an issue.

Which solution did I use previously and why did I switch?

We have many solutions that we deal with. The best is Kaspersky for sure. However, we are expanding our business on Symantec, also, for the last three years. With Acronis, we are just beginning. We have no more than one year with this product.

How was the initial setup?

The deployment isn't bad. We can help clients with it and walk them through it to make everything easy. 

What about the implementation team?

We are able to assist clients if they need help with the initial setup

What's my experience with pricing, setup cost, and licensing?

The solution is growing more expensive and it's becoming an issue.

What other advice do I have?

We are using the latest version of the solution, the Cloud Free Plus with add-on EDR. The last version.

I'd advise potential new users to be confident in the product.

I'm satisfied with the product, however, I'm not really going any deeper with it than I already am. If you don't have protection, ransomware might get you, and then things will be a mess. It's good to have some protection.

I'd rate the solution at a nine out of ten. We've been happy with the product's capabilities. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Beneficial device encryption, feature rich, and multiple platform deployment
Pros and Cons
  • "I have found the most useful features to be protected against viruses, mail threats, encryption of the devices, and MDM. There are a lot of features."
  • "The encryption feature could improve."

What is our primary use case?

We use Kaspersky Endpoint Security for Business to protect against threats.

What is most valuable?

I have found the most useful features to be protected against viruses, mail threats, encryption of the devices, and MDM. There are a lot of features.

What needs improvement?

The encryption feature could improve.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately eight years.

What do I think about the stability of the solution?

The Kaspersky Endpoint Security for Business solution is stable.

What do I think about the scalability of the solution?

We have approximately 700 users using this solution.

How are customer service and support?

The support is very helpful, they are good.

Which solution did I use previously and why did I switch?

I have previously used Bitdefender eight years ago and it was not stable.

How was the initial setup?

The installation is simple. It can be deployed on Windows, Mac, and servers.

What about the implementation team?

I am able to do the implementation of the solution, it is easy to do.

What's my experience with pricing, setup cost, and licensing?

We have approximately 700 licenses for this solution and we pay annually.

What other advice do I have?

I would recommend this solution to others and I rate it the best solution.

I rate Kaspersky Endpoint Security for Business a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure at a consumer goods company with 1,001-5,000 employees
Real User
Scalable and reliable, but needs better intrusion tracing
Pros and Cons
  • "The solution is scalable, we have 500 users using this solution."
  • "We have zero-day detection of malware but it cannot detect other types of unknown intrusions."

What is our primary use case?

We use the solution in our company for security against intrusions. However, we cannot trace the source of the issue without the EDR which we are planning to implement soon. We are able to receive the report from the server and which SNMP traps are from what system but that is all.

What needs improvement?

We have zero-day detection of malware but it cannot detect other types of unknown intrusions.

In an upcoming release, they could improve by providing features, such as EDR and better tracing of intrusion.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

We have not had any stability issues and after each new version, the stability gets better.

What do I think about the scalability of the solution?

The solution is scalable, we have 500 users using this solution.

How are customer service and technical support?

I have not contacted technical support but we have vendor support that has been good.

Which solution did I use previously and why did I switch?

We have used Trend Micro and Symantec previously. We switch to this solution most recently from Symantec because the resource consumption was too high and the reporting was not good.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

We have an annual license and there is a fee per device used. The price is fair compared to the latest EDR solution.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Specialist at integra software
Real User
Is flexible and has good performance
Pros and Cons
  • "It's flexible, and Kaspersky Endpoint Security's performance is good. Also, the pricing is fine."
  • "The performance level could be better."

What is our primary use case?

It's our antivirus software, and we use it for disabling USBs.

What is most valuable?

It's flexible, and Kaspersky Endpoint Security's performance is good. Also, the pricing is fine.

What needs improvement?

The performance level could be better.

For how long have I used the solution?

I've been working with Kaspersky Endpoint Security for a couple of years.

What about the implementation team?

Sometimes, we implemented it ourselves, and at other times, we used technicians.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license, and the pricing is fine.

What other advice do I have?

On a scale from one to ten, I would rate this solution at ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Networks at a computer software company with 11-50 employees
Real User
Easy to use, highly scalable, but could be more affordable
Pros and Cons
  • "The main feature of this solution is it is easy to use."
  • "I would like to see integration to many different systems easier."

What is our primary use case?

We are using this solution for endpoint protection.

What is most valuable?

The main feature of this solution is it is easy to use.

What needs improvement?

I would like to see integration to many different systems easier.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution has been stable the past year we have been using it.

What do I think about the scalability of the solution?

I have found the solution stable. We have 1,800 users using this solution in my organization.

How are customer service and technical support?

We have not had any issue with the solution that we would need to contact the technical support.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we have 1,800 licenses. The cost is a bit high and we are looking for an alternative.

Which other solutions did I evaluate?

We are currently looking for an alternative solution and have evaluated Microsoft Defender.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.