IFS Cloud Platform Valuable Features

Patrick Abi Habib - PeerSpot reviewer
IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees

I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use. 

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Brendan Fisher - PeerSpot reviewer
IFS Applications Consultant at Zest Business Process Management Ltd

The software itself is extremely strong and IFS is one of the best I've worked with in terms of listening to a user base and modifying and adapting the software under different releases to improve. There tends not to be a massive weakness in the product itself, as weaknesses historically could be quickly resolved in the next patch or the next release.

It's also highly customizable by the clients themselves. If you use software and you find a weakness, you have the ability with the right technical skills to be able to modify that software in a bespoke way to fit your own company needs, so it tends to not really have any weaknesses on that side.

From a user perspective, the fact that it has fully open APIs and it is very customizable is, or at least was, quite unique to IFS from an ERP software industry which is usually more locked down. Historically you bought the software, and if you wanted to make a change to that software, you maybe needed another field or another page or a function, you would request that to be developed by the software developer itself. You would pay them for it, they would release it, and it would take many, many months. Then, you may also pay them to maintain that since it's outside of the core build. With IFS, going back to around Application 9, if I don't like what a field's called, I can change its name or I can add new fields, new pages, and new functions myself, within reason.

Most businesses will have elements that are unique to them. ERP generally in the past was one size should fit all. For some companies, especially companies that really believe in their own uniqueness, that can sometimes be a problem. IFS addresses that wonderfully by saying, "Well actually, if you don't like that column being there, you have the ability to just right mouse and remove it. And if you want to add a new one, you can do this."

That's a massive feature for usability. In terms of the most recent cloud-based software IFS has again been quite forward-thinking in modernizing the way that ERP works. They moved more towards almost like a phone model, in that every few months, it'll have new software updates and deployments with optional new features.

What IFS has done with IFS Cloud is shake up the industry again a little bit by saying, "Well, we're not going to build any more versions of it. Instead, you buy IFS cloud, that's your core platform, and we will release bi-annual updates that you can opt into."

I'm a big fan of the fact that they lead. It's nice to see software with a modern mentality coming out to actually say, "We think we should do things differently." 

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Troy Zeleznik - PeerSpot reviewer
ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees

The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users.

It works as expected for a regular ERP. From a reasonably complex implementation, I think IFS is right there with anybody else. They do everything very well. They have very standard business practices. It's all in there, and it's really how I have learned how businesses are really run. I just look at the models that IFS puts in front of me.

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Buyer's Guide
IFS Cloud Platform
March 2024
Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
RG
Manager at Hal

Feature-wise, I like the way it provides inventory details.

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Rafal Zaborowski - PeerSpot reviewer
Supply Chain Manager, Proxy, Matw Global D&I Council Memeber at SAUERESSIG Group

What I like about IFS Applications is that it's easier to use and implement than SAP.

I also like that the IFS Applications team is more flexible than the SAP team.

I also prefer the solution over SAP because it is faster, and I can tweak its settings based on my needs. I can prepare IFS Applications my way, and not according to some standards.

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FabrizioMagistrelli - PeerSpot reviewer
Head of Business Applications at Bio Products Laboratory Limited

The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience.

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MB
Koordynator Wdrożeń i Administrator Systemów Zintegrowanych at ViaCon Polska

The most valuable aspects of the solution include customization like custom objects, events, and menus. They offer the best advantages. We were able to do lots of automatization and increased functionalities with light modifications by ourselves, saving lots of money.

Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner. The company management still believes that IFS with its flexibility is the best choice for companies that don't want to change all their processes in the way that an ERP system might require.

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Ratheesh  G - PeerSpot reviewer
Manager at Hal

The most valuable feature is the distribution module.

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UG
Software Engineer at Millat

A high level of ERP can be handled in IFS, and the solution is easy to use. Sometimes, new colleagues I train on the solution can use it better than me.

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Jaroslav Kratochvíl - PeerSpot reviewer
Solution Delivery Director at a tech services company with 51-200 employees

The solution is an ERP system that incorporates more or less the standard features that are expected from such a tool. It would be very hard to pick out a feature that can be called special since the spend of the tool is so wide. None of the features are really perfect. It is one big compromise.

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MS
CEO North America at Axios

ACE Omnichannel - Self-Service, Apps, Bot, Knowledge across devices, and personas. This has allowed us to divert resources away from answering phone calls on to more business valued initiatives. 

The workflow engine is very powerful and so is the service view CMDB. The design once - deploy anywhere is really good.

One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity.

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TM
Senior Consultant at a tech services company with 11-50 employees

The early 2000s were quite different from where IFS is now, making it hard to answer what a cool feature would have been then. However, IFS has been completely rebuilt, modernized, and cloud-based so we don't need bulky software installations. IFS also has a modern user interface that makes it easier to use than traditional ERP systems. The solution has been redesigned in the last few years, making it a more modern system.

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GirirajInja - PeerSpot reviewer
Head of IT operations at Karma tecnology

IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware.

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AS
Business Analyst at a manufacturing company with 5,001-10,000 employees

The most valuable aspect for me is the finance module. I've worked with various companies, but I'm typically involved in finance. However, my previous position was with a utility company, so that involved distribution, HR, and the supply chain. 

All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product.

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DA
Senior Business Development Manager at a tech services company with 11-50 employees

I am a light user of the system, though, for the business part, my organization uses it quite frequently. I use the solution to look at areas like the plan versus actual costs and such related areas, along with the resource allocation part. From a personal perspective, my main use of the product revolves around using the self-service functionality, which is mainly around HR and expenses.

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RG
Manager at Hal

The MS management information system reports are the solution's most valuable feature. The reports are very useful. It's also quite easy to generate them.

The solution is very user friendly.

The product is quite flexible. 

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CK
Works at Whitford

The user interface in Apps 8 was the big seller.

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Waqar Shah - PeerSpot reviewer
Manager at a manufacturing company with 501-1,000 employees

The solution's maintenance and customer relationship management are best. CRM  is integrated with Outlook. You can click the record directly in the system and update the client simultaneously. It's also very user-friendly.

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AF
Sr. Project Consultant (IFS-Complex MRO Process) at a tech vendor with 51-200 employees

The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software.

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AS
IT Quality Section Head at Saudi Public Transport Company JSC
  • Great service catalog build
  • Simple administration (service catalog building — process builder)
  • Deep time tracking for each action taken 
  • Pricing features
  • CMDB features. 
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it_user341172 - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees
  • Business analytics
  • Financial report generation
  • Ease of use
  • Individual user profiles that can be configured as templates to minimize data entry
  • Global search
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Business Development Coordinator at a mining and metals company with 501-1,000 employees

We just started using it this year, so it's still being worked on and isn't the best fit for our company yet. We need more time to evaluate it properly.

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SG
Solution Architect at a tech services company with 201-500 employees

The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly.

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SR
Principal Consultant at a training & coaching company with 1-10 employees

The service catalog is a really good aspect of the solution. It offers incident management, problem management, change management, and a self-service portal among other features.

The workflow of the solution is very good. 

The foundational architecture is also impressive. The whole service management side of it is based on the CMDB. That concept is really strong in their product.

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it_user653649 - PeerSpot reviewer
Product & Project Manager at a tech services company with 51-200 employees

IFS Applications is based on industry standards that are using a multi-tier deployment model. This makes it much easier to integrate IFS Applications with other enterprise software packages.

The user interface of IFS applications is easy to learn and move around. The interface is based on the latest technology and offers many features for filtering, searching and navigating.

IFS Applications is based on open architecture. It uses component-based service-oriented architecture (SOA) built on open standards. The application’s component-based architecture has allowed us to develop in-house and tailor the system to suit our needs.

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it_user135945 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees

Pricing matrix and warehouse functionality.

  • Pricing Matrix: Allowed us to implement a very complex "go to market" pricing model. This allowed us to tailor pricing to individual customer requirements. We could implement an automated pricing model that maximized gross profit in a very competitive environment.
  • Warehouse Functionality: In ERP terms is rich, allowing us to run three separate businesses in a shared warehouse environment.
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AA
Managing Director at a tech services company with 501-1,000 employees

The most valuable feature to us was the capability to quickly identify the tickets we have open with people and follow up then. It was very good. We could quickly understand what was going on and what the customer wanted to do. It's a nice feature.

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VS
Presales and Solution Architect at a tech services company with 201-500 employees

Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years.

This solution is very versatile, and it's very flexible.

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VS
Presales and Solution Architect at a tech services company with 201-500 employees

The enterprise management solutions within the solution are very strong. It's been listed as number one in the Gartner Report for the last five years. They really are at the top of their game.

The solution overall is very versatile and flexible, especially compared to other products.

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Buyer's Guide
IFS Cloud Platform
March 2024
Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.