Google Meet is primarily used for collaboration activities among employees and team members within our organization. It is also utilized for meetings with customers who use Google services.
Director, High Technology Practice at Triniti Corporation
Provides efficient integration features and has a straightforward setup process
Pros and Cons
- "The product is stable."
- "The platform's screen-sharing feature and the participant panel could be improved."
What is our primary use case?
What is most valuable?
The product's Gemini AI component is the most valuable feature, automatically summarizing meeting notes. This feature is beneficial as it effectively captures the essence of the meetings.
What needs improvement?
The platform's screen-sharing feature and the participant panel could be improved. The current interface for sharing the entire screen could be more effective, and the participants' panel is considered clumsy compared to competitors like Webex or Teams.
For how long have I used the solution?
I have been using Google Meet for over three or four years.
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Google Hangouts [EOL]
March 2026
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What do I think about the stability of the solution?
The product is stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is scalable, accommodating up to 200 participants in a meeting without constraints.
I rate the scalability a nine.
Which solution did I use previously and why did I switch?
I previously used Zoom and Microsoft Teams, primarily due to customer preferences. I switched to Google Meet for its integration with Google services.
How was the initial setup?
The setup was straightforward. I rate the process a nine out of ten.
What other advice do I have?
I recommend the product for those already using other Google services due to its seamless integration. However, improvements in certain features and better integration with Google Calendar would enhance the overall experience.
I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An easy-to-setup solution with good stability
Pros and Cons
- "It has efficient recording features."
- "There could be more precise instructions for beginners using the solution."
What is our primary use case?
We use the solution to schedule online meetings where people can join from different locations.
What is most valuable?
The solution's most valuable features are recording, calendar, and streamlining the process by allowing us to send meeting invitations over emails.
What needs improvement?
There could be more precise instructions for beginners using the solution. Presently, it takes time for them to log in to the meeting.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It is a scalable solution. It is more suitable for smaller companies.
How was the initial setup?
The solution's initial setup process is straightforward.
What's my experience with pricing, setup cost, and licensing?
We access the solution through Google Workspace. It is inexpensive to use. I rate its pricing a five out of ten compared to other brands.
What other advice do I have?
The solution is stable and easy to set up. It is easy to collaborate within or outside the organization. I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Google Hangouts [EOL]
March 2026
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Logistics Division Manager at 3PL
Extremely stable, highly scalable, and quick to access
Pros and Cons
- "The solution's stability is the most valuable feature."
- "The UI has room for improvement."
What is our primary use case?
I use the solution for my online class.
What is most valuable?
The solution's stability is the most valuable feature.
What needs improvement?
The UI has room for improvement. I have a hard time navigating through the features.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
How was the initial setup?
The initial setup is straightforward. No installation is necessary. I only need to log in with my Gmail account in order to use the solution.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license to use the solution.
What other advice do I have?
I give the solution a nine out of ten.
We have around ten people using the solution.
We have plans to increase the usage in the future.
I would recommend this solution as it is a stable and effective virtual meeting platform.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at BNP Paribas
Enables us to chat and exchange quick information.
Pros and Cons
- "We use Google Hangouts to chat and exchange some quick information."
What is our primary use case?
I used it extensively during the pandemic to collaborate in remote meetings. We use Google Hangouts to chat and exchange quick information.
What needs improvement?
An area of improvement could be to make it more user-friendly.
An additional feature that I would like to be included in the next release is a recording feature.
For how long have I used the solution?
I have been using Hangouts for two years.
What do I think about the stability of the solution?
It is a stable solution, and I rate it an eight out of ten.
How was the initial setup?
It is easy to setup.
What about the implementation team?
We didn’t deploy it. I just use it in my private way.
What's my experience with pricing, setup cost, and licensing?
I use the free version.
What other advice do I have?
I would recommend it to others.
Overall, I rate it an eight on a scale of one to ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group Senior IT Auditor at LafargeHolcim
Easy to use; have not run into any issues
Pros and Cons
- "I appreciated having the basic features like screen sharing and camera options."
- "In the next release, I would like to see call recording made available."
What is our primary use case?
My primary use case of Google Hangouts is virtual meetings with my team.
What is most valuable?
I appreciated having the basic features like screen sharing and camera options.
What needs improvement?
In the next release, I would like to see call recording made available.
For how long have I used the solution?
I have been using Google Hangouts for two years.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How are customer service and support?
I have never contacted customer service as we didn't have any issues with this solution.
Which solution did I use previously and why did I switch?
We use Zoom in parallel to Google Hangouts.
How was the initial setup?
The initial setup was fine because this solution is easy to use.
What other advice do I have?
I would recommend Google Hangouts to other people. This product comes with a Google email account.
Overall, I would rate Google Hangouts an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Developer at a computer software company with 1-10 employees
Great for virtual meetings, screen sharing, and showing demos
Pros and Cons
- "The solution is extremely stable."
- "The solution is extremely stable; there are no bugs or glitches and it doesn’t crash or freeze."
- "We don’t have any complaints."
What is our primary use case?
We primarily use the solution for virtual meetings. We have a daily meeting each and every morning and that’s where we share where we are in the project and what we are developing, the issues we are experiencing and everything. Sometimes we also run remote interviews for people who would like to join our company. That's basically it.
What is most valuable?
We have a very basic usage of it. We don't use it as much as it could be leveraged. The item that we use most is sharing the screen and showing demos, however, there’s nothing really fancy on this side.
What needs improvement?
The solution completely fulfills our needs. We don’t have any complaints.
For how long have I used the solution?
I started using the solution in 2015. I’m still using it.
What do I think about the stability of the solution?
The solution is extremely stable. There are no bugs or glitches and it doesn’t crash or freeze. I have more issues with my own ADSL line than the infrastructure itself.
What do I think about the scalability of the solution?
At the beginning, we were around seven people joining, so it was good for the team that we had. I have attended some conferences using this tool where we were over 100 people connected at the same time and there was absolutely no issue. It's got quite good scalability.
Now, we have only three people left in the company and we have an intern sometimes, so we can go from three to six at most in terms of users.
How are customer service and support?
We’ve never had to escalate any issues to technical support. We haven’t had significant issues like that.
Which solution did I use previously and why did I switch?
We also use Slack. We use a lot of Google solutions as our corporate mail is Gmail. I’ve also used Skype (as a corporate account) and Zoom. That was in previous companies. Zoom was okay, however, as far as my computer was concerned, it was 100% CPU usage, so I don't like it so much. We had some issues sometimes sharing when I had several screens on my desk. Sometimes when you don't share a good screen, it's very difficult to come back. With Skype, it has been a long time since I have used it. However, I recall it was very basic. It doesn't have the same capabilities as seen in Google Hangouts.
How was the initial setup?
The initial setup was very basic. I just clicked on the link in an email, and it just fired up on my Mac. I didn't have to do anything.
As end-users, we don’t have to deal with maintenance.
What about the implementation team?
I’m unsure as to if it was done in-house. It’s just a corporate Google account, and that's it.
What's my experience with pricing, setup cost, and licensing?
I don’t deal with licensing. I’m not sure what the costs would be.
Which other solutions did I evaluate?
Choosing this was a corporate choice. It was there before I came into the company.
What other advice do I have?
We use the latest version of the solution. Everything is put to the latest version as soon as possible.
I’d recommend the solution to others. It’s very easy. It does the job, basically. You don’t need more reason than that.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Faculty at NSUT
A solution that is intuitive, simple, and free of cost
Pros and Cons
- "I think the simplicity of the whole thing is its valuable feature."
- "I think the version that I'm using doesn't allow recording. I guess it's more of a licensing issue than anything else, and it needs to be improved."
What is our primary use case?
Mostly, I use the tool for discussions and meetings with other individuals.
What is most valuable?
I think the simplicity of the whole thing is its valuable feature. It's quite intuitive and simple to set up and start. So that's what I like.
What needs improvement?
Earlier, I think there were some plug-ins for attendance and all, but that's one part that is missing. I believe if you have a license, you might get that. Also, I think the version that I'm using doesn't allow recording. I guess it's more of a licensing issue than anything else, and it needs to be improved. Attendance could be one issue since it is one feature that can be provided and can be useful.
For how long have I used the solution?
I have been using Google Hangouts for three years. I am using the solution on my personal account with Google. So, it is an individual account. Also, I am using the solution's latest version.
What do I think about the scalability of the solution?
I never tried its scalability. I have never used it for more than two, three, or four participants, so I am not sure of its scalability.
The solution has a maximum of only two or three users.
Which solution did I use previously and why did I switch?
I have used Zoom in the past. Zoom has a time limit, while Google Meet doesn't. I think that's the major difference between the two products.
How was the initial setup?
The setup is straightforward.
The deployment takes not more than five to ten minutes.
Regarding the steps for deployment, I think if you have a Google account, then all you need to do is click on Google Hangouts and start using it. I don't think that there are any deployment steps required.
I don't think any technical staff is required for the deployments and maintenance.
What about the implementation team?
The installation can be done by yourself.
What was our ROI?
The solution is worth the money.
What's my experience with pricing, setup cost, and licensing?
The individual account is free of cost. So, it is not expensive.
For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something. Otherwise, it's not required.
What other advice do I have?
I found it quite intuitive and simple, so I would recommend users use it.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Automation Engineer at Hyperglance Ltd.
An exceptionally stable solution useful for chat and file-sharing purposes
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten based on the number of users we have."
- "The user interface is an area with shortcomings and needs improvement."
What is most valuable?
The chat feature is the most valuable feature of the solution. I can just drag and drop the images that I want my team needs to see. There is also formatting of font size and color.
What needs improvement?
I actually prefer Google Hangouts compared to Microsoft Teams.
The user interface is an area with shortcomings and needs improvement.
For how long have I used the solution?
I have been using Google Hangouts in my current company for a year.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten. We are using it in our notifications. During the running of our pipeline, when we trigger the QA test, there will be a notification sending a message to Google. For all those pipeline runs, I think it is kind of stable.
What do I think about the scalability of the solution?
About eight people in my team use the solution.
Scalability-wise, I rate the solution a ten out of ten based on the number of users we have.
Which solution did I use previously and why did I switch?
Before choosing Google Hangouts, I was evaluating other options like Microsoft Teams. I just noticed that in Microsoft Teams, it's hard to backread the previous messages in a group chat. It's kind of slow and hard to backread all previous messages. I don't know if it's a performance issue in Microsoft Teams. In Microsoft Teams, I kind of appreciate how it has centralized documents, chats, and groups. That's the good thing about Microsoft. In Google as well, with Google Docs, we can work faster and collaborate with others. I use Google Docs when using anything since I like it.
What other advice do I have?
My recommendation to those planning to use it is that they should enjoy using the solution. I rate the overall product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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