The primary use case is branch network security.
Founding Partner at Innovadvice
Helps secure the network and connect remote sites but vulnerability management could be enhanced
Pros and Cons
- "The solution has helped our organization secure our network and connect remote sites."
- "There is an area for improvement in vulnerability management."
What is our primary use case?
How has it helped my organization?
The solution has helped our organization to secure a network and connect remote sites.
What is most valuable?
The most valuable feature is the technical support by FortiGate.
What needs improvement?
There is an area of improvement in the pricing model and vulnerability management.
In future releases, I would like to see partnering with cloud suppliers.
Buyer's Guide
Fortinet FortiGate
October 2025

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870,623 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for less than a year.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a seven out of ten.
How are customer service and support?
Customer service and support are good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was complex.
What was our ROI?
I have not seen an ROI yet. We do have plans to increase the usage in near future.
What other advice do I have?
I would suggest not to look for a single solution for all your security requirements and compare the pricing.
Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Management at Aptransco
Highly scalable, user-friendly interface and ease of operation
Pros and Cons
- "The solution is user-friendly and easy to operate."
- "There are some issues with security features and aspects like logs not being up to the mark."
What is our primary use case?
It is a firewall solution, so we utilize it regarding policies and security.
What is most valuable?
The solution is user-friendly and easy to operate.
What needs improvement?
The solution should have more security features and come with VPN authentication and multi-virus authentication.
For how long have I used the solution?
We used the previous model, FortiGate 600D. So, I worked with that. I have been using the solution for three years. We just procured the new solution, but we need to install it right away.
What do I think about the stability of the solution?
The solution is stable. I would rate the stability of the solution an eight out of ten because there are some issues with security features and aspects like logs not being up to the mark, as well as some challenges with VPN and multiple functionalities.
What do I think about the scalability of the solution?
It's a scalable solution. I would rate the scalability a nine out of ten. There are around 600 users in our organization using this solution. We have plans to increase the usage up to 2000 users.
How are customer service and support?
The customer service and support team is good. Their response time was great.
How was the initial setup?
The initial setup is straightforward. It has been in use for three years. It may take around four days to make it functional.
Typically, it can be up and running in just one day. However, due to a lack of expertise, it took a bit longer.
What about the implementation team?
I got a consultant to help with the deployment process. One person is enough for the solution; it can be an admin.
What was our ROI?
I have definitely seen an ROI.
What's my experience with pricing, setup cost, and licensing?
I don't want to get the full license as the technology is changing day by day. So, I have I prefer to procure a five-year license, and that's it.
Which other solutions did I evaluate?
We have used Microsoft Office and Cisco Switches. We have been using the FortiGate firewall.
What other advice do I have?
I advise the users to compare the solution with existing versions before using it.
Overall I would rate the solution an eight out of ten. I would like add more security features to the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
October 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
870,623 professionals have used our research since 2012.
ICT/Presales Manager at Balton Uganda
A reliable and practical solution that assists us in our day-to-day operations
Pros and Cons
- "Fortinet FortiGate's reliability is valuable."
- "I would like some automated custom reporting."
What is our primary use case?
We use Fortinet FortiGate for basic network security and people accessing through VPN.
How has it helped my organization?
Fortinet FortiGate is a reliable and practical solution that assists us in our day-to-day operations.
What is most valuable?
Fortinet FortiGate's reliability is valuable.
What needs improvement?
I would like some automated custom reporting.
For how long have I used the solution?
I have been using Fortinet FortiGate for one year.
What do I think about the stability of the solution?
Fortinet FortiGate is stable.
What do I think about the scalability of the solution?
The scalability has met our requirements. We have around 40 users.
Which solution did I use previously and why did I switch?
We previously used DrayTek before switching to Fortinet FortiGate which has more features.
What about the implementation team?
The implementation was completed in-house.
Which other solutions did I evaluate?
We evaluated Palo Alto Networks, but the cost of the solution and support were higher than Fortinet FortiGate.
What other advice do I have?
I give Fortinet FortiGate an eight out of ten.
The maintenance requires one person.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security System Consultant at Secureway Tecnologia da Informação Ltda
Easy for our technicians to operate and offers a variety of embedded solutions
Pros and Cons
- "I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate."
- "The price of the solution could be cheaper."
What is our primary use case?
It's a great solution for security and a big solution when you consider the functionality and skills. It also has IPS and Secure Web Gateway embedded and we can spawn a lot of solutions in the same box because we use the on-premises version.
What is most valuable?
I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate. It also has strong security factors, and it comes with SD-WAN.
What needs improvement?
The price of the solution could be cheaper.
For how long have I used the solution?
I have been using this solution for about six years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
I think it is easily scalable. Our company has about 100 employees and 50% of them are technicians that work with this solution.
How are customer service and support?
I'm located in Brazil and we have technical support available in Portuguese, which is our native language, so I think that the support is a good service.
How was the initial setup?
It was easy to set up this solution.
What other advice do I have?
FortiGuard keeps the IPS up-to-date for new threats, so my main advice is to keep your license up-to-date because if you forget to update your license, the protection will not be very effective.
I would rate this solution as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security System Consultant at Secureway Tecnologia da Informação Ltda
Useful inspection capabilities, helpful support, and simple deployment
Pros and Cons
- "The most valuable feature of Fortinet FortiGate SWG is inspection."
- "Fortinet FortiGate SWG could improve the price, it is expensive."
What is our primary use case?
We are using Fortinet FortiGate SWG to control the user's web access to certain places, such as WhatsApp, Facebook, or streaming sites.
What is most valuable?
The most valuable feature of Fortinet FortiGate SWG is inspection.
What needs improvement?
Fortinet FortiGate SWG could improve the price, it is expensive.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for approximately six years.
What do I think about the stability of the solution?
Fortinet FortiGate SWG is stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate SWG is good.
We have approximately 100 people using this solution in my company.
How are customer service and support?
The service provided by Fortinet FortiGate SWG is very good.
How was the initial setup?
The initial setup of Fortinet FortiGate SWG is simple.
What's my experience with pricing, setup cost, and licensing?
When comparing the price of Fortinet FortiGate SWG to other solutions it is expensive. The price could be better.
What other advice do I have?
My advice to others is for them to research the installation mode to see if it will be transparent or not.
I rate Fortinet FortiGate SWG a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security & CyberSecurity Consultant at digitalDefense Information Systems GmbH
Improves speed and response to IT threats
Pros and Cons
- "FortiGate SWG's most valuable feature is integration with vulnerability management."
- "The initial setup is medium complex and takes between five days and a week."
What is our primary use case?
FortiGate SWG is mainly used for threat detection and response.
How has it helped my organization?
FortiGate SWG has helped our IT security teams to be faster and more responsive.
What is most valuable?
FortiGate SWG's most valuable feature is integration with vulnerability management.
For how long have I used the solution?
I've been using FortiGate SWG for two years.
What do I think about the stability of the solution?
FortiGate SWG is very stable.
What do I think about the scalability of the solution?
FortiGate SWG is scalable.
How are customer service and support?
Fortinet's technical support is very good.
How was the initial setup?
The initial setup is medium complex and takes between five days and a week.
What's my experience with pricing, setup cost, and licensing?
FortiGate SWG is reasonably priced.
What other advice do I have?
I would rate FortiGate SWG nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solutions Integrator at ASC
It solidly protects our clients' networks and performs well.
Pros and Cons
- "FortiGate protects and secures our clients' networks. The security is solid, and it performs well. I think they use some artificial intelligence, so I think it's excellent equipment."
- "The graphical interface could be improved."
What is our primary use case?
FortiGate is a firewall. It protects from viruses, malware, and other threats. We deploy it along with other Fortinet solutions, including the next-generation firewall, FortiClient, and FortiProxy.
What is most valuable?
FortiGate protects and secures our clients' networks. The security is solid, and it performs well. I think they use some artificial intelligence, so I think it's excellent equipment.
What needs improvement?
The graphical interface could be improved.
For how long have I used the solution?
We've been a Fortinet partner for 15 years, and we're the sole distributor of Fortinet and other brands in San Luis Potosí, Mexico.
What do I think about the stability of the solution?
FortiGate is stable.
What do I think about the scalability of the solution?
I thank FortiGate is scalable.
How are customer service and support?
Fortinet support is good.
How was the initial setup?
Setting up FortiGate is straightforward and requires two engineers.
What's my experience with pricing, setup cost, and licensing?
FortiGate's price is reasonable for this type of solution. It's competitive with other products.
What other advice do I have?
I rate FortiGate IPS nine out of 10. I like it, we have experience deploying Fortinet products. We know this product well and can explain how it works. They trust in us. FortiGate is a good appliance, and I recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Engineer at Harnssen Group Limited
Useful network segmentation, beneficial firewall creation, and highly stable
Pros and Cons
- "The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature. You are able to manage your network and have network segmentation within your firewall. Additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy."
- "Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts."
What is our primary use case?
Fortinet FortiGate IPS is a firewall that can be deployed on-premise, as an appliance, or you can be deployed on the private cloud as a VM or public clouds such as Microsoft Azure or Amazon AWS.
One use case is where traffic is coming in, and it is scanned because all traffic is untrusted, even within the network. You want to scan the traffic within your network. Most of the use-cases are internal networks and external networks.
What is most valuable?
The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature. You are able to manage your network and have network segmentation within your firewall. Additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy.
What needs improvement?
Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is a highly stable solution.
What do I think about the scalability of the solution?
I have found Fortinet FortiGate IPS to be scalable.
How are customer service and support?
The support from Fortinet FortiGate IPS is good.
I rate the support from Fortinet FortiGate IPS an eight out of ten.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS was not completely easy, it is in the medium range of difficulty.
I would rate the initial setup of Fortinet FortiGate IPS a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The licensing policies need to be fixed because if our license expires for Fortinet FortiGate IPS then all the functionality and internet do not work. However, with other vendors when the license expires the internet continues to work but some functionality is limited. Once my license expired before I even knew it, I could not continue with my business functions.
If you compare the price of Fortinet FortiGate IPS to other firewalls, Check Point is priced very high followed by Palo Alto and Sophos. Fortinet FortiGate IPS price is more reasonable.
Which other solutions did I evaluate?
I have evaluated other solutions, such as Check Point, Sophos, and Palo Alto.
What other advice do I have?
I rate Fortinet FortiGate IPS a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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Updated: October 2025
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