Try our new research platform with insights from 80,000+ expert users
reviewer1729623 - PeerSpot reviewer
Corporate Marketing Executive at a tech services company with 1-10 employees
Real User
Top 5
Jan 18, 2021
Improved our organization through single pane of glass management
Pros and Cons
  • "Anti-Spam web content filterinG."

    What is our primary use case?

    VPN Over 3 Location Across India and We Get SD-Wan + UTM from Fortinet and Final got Solution SDWAN as well as UTM for Every Location 

    How has it helped my organization?

    • Single pane of glass management
    • Easy GUI for monitors
    • Logical Network Diagram from GUI
    • Physical Network Diagram from GUI
    •  

    What is most valuable?

    FortiGate is really strong in the following:

    • UTM
    • IPS
    • Antivirus
    • App control
    • AntiBotnet
    • Anti-Spam 
    • Web content filtering
    • IOC (indicator of Compromise)
    • Web Application Firewall
    • Vulnebarity Management 
    • FortiView
    • L3 routing

    What needs improvement?

    Need to Improvement in Reporting

    Buyer's Guide
    Fortinet FortiGate
    December 2025
    Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,310 professionals have used our research since 2012.

    For how long have I used the solution?

    We have been using it for the last nine years.

    What do I think about the stability of the solution?

    Stability is fine. I rebooted after 755 Days from the date of installation.

    What do I think about the scalability of the solution?

    Scalability is Fine.

    How are customer service and support?

    Customer Service:

    Partner support is very good.

    Technical Support:

    FortiGuard Service is also good with the push method update.

    Which solution did I use previously and why did I switch?

    We were previously using SOPHOS.

    How was the initial setup?

    Easy by WebGUI and also mobile app.

    What about the implementation team?

    We have implemented in-house.

    What was our ROI?

    Excellent ROI, due to virus spambot intrusion free network.

    What's my experience with pricing, setup cost, and licensing?

    It's a little bit higher than Cyberoam but the security is More higher compared to the other vendor.

    Which other solutions did I evaluate?

    Sophos, Check Point, and SonicWall.

    What other advice do I have?

    Buy FortiGate for a hassle free network management and excellent ROI.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer690582 - PeerSpot reviewer
    reviewer690582COO/CTO at a pharma/biotech company with 11-50 employees
    Real User

    I have used Fortigates for 6 years. Like you, similar experiences augmented by an additional support subscription due to my early learning curves. What I did not realize was the speed compromises with all the security apps acivie - if I have a Verizon FiOS true Gig subscription, my speed was tapered down to 100 Mbps or less. That is a 90% reduction. With 6 users multiplied by cell phones accessing the same WiFi, you can imagine the data speeds we were actually working with.

    So, I picked WatchGuard, the T70 specifically. The data speeds with everything turned on remains near the subscription (1 Gig) and I have the same types of protections as the Fortigate. It is too early to report the reliability and other specs since this has changed only in the last week, but the specs tell me a lot that helped me to understand what I missed on my first go-around with Fortigate. Don't get me wrong, I had zero issues over the last 6 years to Fortigate's credit. However, that speed compromise doesn't work for me. Perhaps I missed something, but my support knows the product and there were no adjustments available, other than turning certain feature off. I couldn't afford that security risk, not these days.

    PeerSpot user
    Program director at a tech consulting company with 201-500 employees
    Real User
    Jan 16, 2021
    Safe and stable but could be more user friendly
    Pros and Cons
    • "It is a safe product."
    • "The solution could be more user friendly."

    What is most valuable?

    It is a safe product.

    What needs improvement?

    The solution could be more user friendly.

    For how long have I used the solution?

    I have been using the solution for approximately 6 years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    We have over 5000 users using the solution at my company.

    How was the initial setup?

    All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer. 

    What about the implementation team?

    I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.

    Which other solutions did I evaluate?

    I think Check Point or Cisco are more user-friendly solutions.

    What other advice do I have?

    We do not have plans to expand usage of the product at this time.

    I rate Fortinet FortiGate a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate
    December 2025
    Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,310 professionals have used our research since 2012.
    reviewer1255635 - PeerSpot reviewer
    Head of the Satellite Infrastructure and Operation System Department at a government with 1,001-5,000 employees
    Real User
    Jan 14, 2021
    A user-friendly firewall solution with a valuable domains feature
    Pros and Cons
    • "What's most important is the ease of use."
    • "Backup can be improved."

    What is our primary use case?

    We use Fortinet FortiGate mainly for firewall and VPN purposes. 

    What is most valuable?

    The virtual domains feature and the ease of use.

    What needs improvement?

    The Fortinet support needs improvement and also the quality control of the firmware (there are a lot of bugs)


    For how long have I used the solution?

    I have been using Fortinet FortiGate for about 10 years.

    What do I think about the stability of the solution?

    Fortinet FortiGate offer a good value for money solution


    What do I think about the scalability of the solution?

    Fortinet FortiGate is scalable. We don't have any constraints that create a problem for us except the support.

    How are customer service and technical support?

    The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support is slow.

    Which solution did I use previously and why did I switch?

    We also use another firewall vendor product

    How was the initial setup?

    The initial setup was easy.

    What about the implementation team?

    The implementation was through a international integrator team

    What was our ROI?

    Fair

    What's my experience with pricing, setup cost, and licensing?

    The price is fair compared to the other competitors.

    Which other solutions did I evaluate?

    No

    What other advice do I have?

    They have many features

    On a scale from one to ten, I would give Fortinet FortiGate an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mohd.Rivai - PeerSpot reviewer
    Network Security Engineer at a tech services company with 201-500 employees
    Real User
    Top 10
    Jan 14, 2021
    A next-generation firewall solution that's easy to setup and use
    Pros and Cons
    • "Fortinet FortiGate is easy to use."
    • "The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."

    What is our primary use case?

    I use Fortinet FortiGate mostly for security purposes.

    What is most valuable?

    Fortinet FortiGate is easy to use. 

    What needs improvement?

    The sniffing packets or packet captures can be simplified and improved because it's a little confusing. The automation feature has some limitations and could be better. 

    For how long have I used the solution?

    I've been using Fortinet FortiGate for over four years. 

    What do I think about the stability of the solution?

    Fortinet FortiGate is a stable solution.

    What do I think about the scalability of the solution?

    Fortinet FortiGate is a scalable solution.

    How are customer service and technical support?

    The technical support was quite good.

    What about the implementation team?

    I think it's very easy to implement this solution because one person can do it. There aren't too many fancy things to do. I think you can implement FortiGate in less than an hour. We implement it by ourselves. Three administrators can do it because our clients aren't big enterprises, just SMEs. 

    What's my experience with pricing, setup cost, and licensing?

    Setup costs and pricing depends on many variables, but it's mostly affordable.

    What other advice do I have?

    I would recommend Fortinet FortiGate to potential users.

    On a scale from one to ten, I would give Fortinet FortiGate an eight. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1238931 - PeerSpot reviewer
    Junior Network Engineer at a tech services company with 11-50 employees
    Real User
    Jan 5, 2021
    Stable and straightforward to deploy, but technical support needs improvement
    Pros and Cons
    • "This is an easy solution to deploy."
    • "Technical support needs to be improved."

    What is our primary use case?

    We are a solution provider and FortiGate is one of the security products that we implement for our customers.

    What is most valuable?

    This is an easy solution to deploy.

    What needs improvement?

    Technical support needs to be improved.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for almost two years.

    What do I think about the stability of the solution?

    Stability-wise, FortiGate is good. We plan to continue working with it in the future.

    What do I think about the scalability of the solution?

    FortiGate is a scalable product and our customer has approximately 2,000 users.

    How are customer service and technical support?

    The customer support is expensive.

    We have had difficulties with technical support from Fortinet.

    Which solution did I use previously and why did I switch?

    I also have experience with Cisco, and FortiGate is the cheaper solution.

    How was the initial setup?

    The installation is straightforward and it took about two months for us to deploy for our last customer.

    Some customers have this deployed on-premises, whereas others have a cloud-based deployment. The choice depends on the environment.

    What about the implementation team?

    We have an in-house team to deploy this product for our customers. We also give them technical support. Relationships with our customers are very important.

    What's my experience with pricing, setup cost, and licensing?

    The price of FortiGate support is too expensive.

    Which other solutions did I evaluate?

    We try to help our customers evaluate and choose the best solution for them. Sometimes, they implement Cisco products.

    What other advice do I have?

    Fortinet FortiGate is a firewall product that I recommend.

    I would rate this solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1368420 - PeerSpot reviewer
    Telecommunications Engineer at a university with 1,001-5,000 employees
    Real User
    Dec 31, 2020
    Good network protection and configuration that is easy to set up and quick to deploy
    Pros and Cons
    • "The most valuable features are the policies, filtering, and configuration."
    • "Technical support is good but the response time could be faster."

    What is our primary use case?

    We are using this solution to protect our network on every site. We are using it as a Network Firewall.

    What is most valuable?

    The most valuable features are the policies, filtering, and configuration.

    What needs improvement?

    Technical support is good but the response time could be faster.

    When it's overloaded, it works slower and overheats.

    The data analysis could be improved.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for 15 years.

    We are using the 100 models.

    What do I think about the stability of the solution?

    This solution is pretty stable.

    What do I think about the scalability of the solution?

    It's a scalable solution. I would rate it a seven out of ten.

    We have 2,500 users in our organization.

    How are customer service and technical support?

    Technical support is good. I would rate them an eight out of ten.

    Which solution did I use previously and why did I switch?

    We have also used Huawei.

    How was the initial setup?

    The initial setup is straightforward. It's pretty easy.

    At the very most, it takes a day to deploy.

    What other advice do I have?

    Before deciding to install this solution, be sure to conduct an analysis of your environment. You may need a larger one or this may be too big for their needs.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1084257 - PeerSpot reviewer
    IT Infrastructure Specialist at a government with 1,001-5,000 employees
    Real User
    Dec 16, 2020
    A resilient, secure, and scalable solution that provides a secure connection for remote work.
    Pros and Cons
    • "The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
    • "Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."

    What is our primary use case?

    We utilize the services to ensure the stability of our network and clients protection from external treats. With the recent pandemic mobile working have increased in demand and Fortinet have easily bridge that gap to continue to support employee needs.

    How has it helped my organization?

    It has provided us the ability to work remotely during the pandemic. It opens a secure connection to the office for an employee working remotely from home.

    What is most valuable?

    The web filtering feature and the intrusion protection system are the most valuable.

    It is a resilient appliance.

    What needs improvement?

    Its reporting capabilities can be improved. Some out-of-the-box reports needs to be able to provide usable data for example for web monitoring and reporting or browsing patterns and details.  Some customers does not require any forensic type reporting and may not want to invest in all the features offered by the FortiAnalyzer.

    For how long have I used the solution?

    I have been using this solution for the past seven years.

    What do I think about the stability of the solution?

    It is stable. 

    What do I think about the scalability of the solution?

    It is scalable. There are no issues. In terms of the number of users who use FortiGate, we have only about ten users for remote working. Only selected users utilize this remote capability.

    How are customer service and technical support?

    Technical support is good. If I have an inquiry or request, it is usually addressed within the same business day or within the 24 hours period as per the vendor's support agreement.

    Which solution did I use previously and why did I switch?

    I was on a Check Point platform, and then I migrated to FortiGate. Migrating from the Check Point environment to the FortiGate environment was new for me. We rely on a vendor for support. The vendor was kind of phasing out the support of the Check Point product. That's why we switched. 

    How was the initial setup?

    We are currently on 80D, and it was a direct upgrade. The deployment didn't take that long because it was a direct replacement or upgrade from an older appliance 60D to 80D. It was easy for the vendor to deploy because they saved the policies and other things that were in use for the older appliance and had to be migrated over to the new appliance. It was done within maybe a day or two.

    What about the implementation team?

    We outsourced it to a local vendor, and it was deployed by the vendor. We do our own internal monitoring, and the vendor does the actual set up. So far, our experience with the vendor has been excellent in terms of response. Their technical staff is also very knowledgeable.

    What's my experience with pricing, setup cost, and licensing?

    We just pay an affordable flat monthly fee to the vendor for the monitoring and support.

    Which other solutions did I evaluate?

    I learned about different options and their benefits and listened to vendors' proposals for migration. We evaluated pfSense, which is open source. We were trying to determine whether to go for open source as opposed to an industry-standard and proprietary product. I also engaged other vendors who offered Sophos technology and SonicWall. I trusted the vendor-supported product and considered the cost associated with the migration. The current vendor could upgrade it with no implementation cost, and we just had to pay a monthly service fee or rental. 

    Based on the research, FortiGate seemed like a reasonable firewall, and it is also more or less recognized and trusted all over, so I trusted FortiGate. Overall, I was happy with the performance of the FortiGate, so I kind of stuck with that one.

    What other advice do I have?

    I would definitely recommend this product, but there are other products in the market, such as Sophos and SonicWall, that are just as effective. 

    We will be using this solution for at least the next three years. We renewed the license for three years in August of this year. We are thinking of upgrading to a newer appliance before that.

    I would rate Fortinet FortiGate an eight out of ten. I am pleased with this solution and the features it offers right now. It just needs minor adjustments in terms of reporting and staying up to date with industry standards.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1465677 - PeerSpot reviewer
    Group Leader – FM Operations Team at a tech services company with 51-200 employees
    Real User
    Dec 15, 2020
    Straightforward and quick to deploy, user-friendly, and the UTM features well protect our infrastructure
    Pros and Cons
    • "I think that the UTM features are the most value, as it truly protects my infrastructure."
    • "The support structure needs to be improved because every time we contact them, there is a delay in the response."

    What is our primary use case?

    We're using both firewall and UTM features, as well as the inbound and outbound traffic load-balancing functionality. We are also using the VPN.

    What is most valuable?

    I think that the UTM features are the most value, as it truly protects my infrastructure.

    The interface is user-friendly.

    What needs improvement?

    The support structure needs to be improved because every time we contact them, there is a delay in the response.

    For how long have I used the solution?

    We have been using Fortinet FortiGate for almost eight years.

    What do I think about the stability of the solution?

    This is a stable and reliable product.

    What do I think about the scalability of the solution?

    We have had no trouble scaling the solutions.

    How are customer service and technical support?

    Technical Team response time is slow comparatively other competition , However once the Engineer is allocated then incidents are managed properly

    How was the initial setup?

    The initial setup is straightforward and it is very quick to deploy.

    What's my experience with pricing, setup cost, and licensing?

    We purchased a five-year bundle package, which worked out cheaper than competing solutions.

    Which other solutions did I evaluate?

    We evaluated other products including those from Palo Alto and Cisco. However, compare the features and price for all of them, Fortinet was the best choice.

    What other advice do I have?

    This is a good product and I can recommend it to others.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.