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Ishtiaq Haider - PeerSpot reviewer
VP Sales/Pre Sales at a tech services company with 51-200 employees
Real User
Jul 16, 2023
A high performing Solution with a valuable GUI configuration feature
Pros and Cons
  • "The GUI configuration is its most valuable feature"
  • "The licensing model and pricing need improvement."

What is our primary use case?

The solution is being used as a firewall. 

What is most valuable?

The GUI configuration is its most valuable feature. 

What needs improvement?

The licensing model and pricing need improvement.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall for the last four years. 

Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the stability of the solution?

FortiGate Next Generation Firewall is a stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Fifty users are using the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The technical support team is good, but we haven't reached out to them on our own. 

How was the initial setup?

FortiGate's initial setup is easy. The solution's deployment depends on the projects and the way clients use it. It takes approximately five days to deploy the solution. I rate the setup an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution.

What other advice do I have?

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Md. Robiul Awoul - PeerSpot reviewer
Deputy manager at a tech services company with 11-50 employees
Real User
Jul 7, 2023
Has good stability but its technical support services could be better
Pros and Cons
  • "It is a scalable solution."
  • "Its technical support could be better."

What is our primary use case?

We use the solution as an internal gateway to protect some of our data center solutions.

What is most valuable?

The solution has the best group filtering features.

What needs improvement?

The solution's technical support could be better. Also, its hardware features need improvement as well.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have medium and small businesses as our clients.

How are customer service and support?

The solution's technical support team's response could be faster.

How was the initial setup?

The solution's initial setup process is easy. A new environment takes two to three days, while an existing one takes more time to implement. Also, it requires ten executives to deploy it and three to six executives to maintain it.

What's my experience with pricing, setup cost, and licensing?

The solution's price is average. We have its yearly license. There are additional costs for support and license renewal.

What other advice do I have?

It is a good solution. I rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Alireza Goftari - PeerSpot reviewer
Network Engineer at a energy/utilities company with 501-1,000 employees
Real User
Jul 6, 2023
Scalable and easy-to-manage solution
Pros and Cons
  • "It is a stable solution compared to other vendors."
  • "Its load balancing feature could be easy to configure."

What is our primary use case?

We use the solution to protect our services published on the internet.

What is most valuable?

The solution is more reliable and easy to manage than Cisco Firewall Solutions. It provides a flexible interface for configuration.

What needs improvement?

The solution's load balancing feature could be easy to configure in terms of interface.

For how long have I used the solution?

We have been using the solution for 15 years.

What do I think about the stability of the solution?

The solution is stable compared to other vendors.

What do I think about the scalability of the solution?

The solution is scalable for our medium enterprise.

How was the initial setup?

The solution is easy to access and configure in terms of GUI.

What about the implementation team?

The reseller for the solution helped us implement it.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Horacio L. Mille - PeerSpot reviewer
Founding Partner at a tech services company with 1-10 employees
Real User
Jun 26, 2023
Helps secure the network and connect remote sites but vulnerability management could be enhanced
Pros and Cons
  • "The solution has helped our organization secure our network and connect remote sites."
  • "There is an area for improvement in vulnerability management."

What is our primary use case?

The primary use case is branch network security.

How has it helped my organization?

The solution has helped our organization to secure a network and connect remote sites. 

What is most valuable?

The most valuable feature is the technical support by FortiGate.

What needs improvement?

There is an area of improvement in the pricing model and vulnerability management. 

In future releases, I would like to see partnering with cloud suppliers. 

For how long have I used the solution?

I have been using this solution for less than a year. 

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of this solution a seven out of ten. 

How are customer service and support?

Customer service and support are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. 

What was our ROI?

I have not seen an ROI yet. We do have plans to increase the usage in near future.

What other advice do I have?

I would suggest not to look for a single solution for all your security requirements and compare the pricing. 

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Management at a tech consulting company with 51-200 employees
Real User
Jun 15, 2023
Highly scalable, user-friendly interface and ease of operation
Pros and Cons
  • "The solution is user-friendly and easy to operate."
  • "There are some issues with security features and aspects like logs not being up to the mark."

What is our primary use case?

It is a firewall solution, so we utilize it regarding policies and security.

What is most valuable?

The solution is user-friendly and easy to operate.

What needs improvement?

The solution should have more security features and come with VPN authentication and multi-virus authentication.

For how long have I used the solution?

We used the previous model, FortiGate 600D. So, I worked with that. I have been using the solution for three years.  We just procured the new solution, but we need to install it right away.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability of the solution an eight out of ten because there are some issues with security features and aspects like logs not being up to the mark, as well as some challenges with VPN and multiple functionalities.

What do I think about the scalability of the solution?

It's a scalable solution. I would rate the scalability a nine out of ten. There are around 600 users in our organization using this solution. We have plans to increase the usage up to 2000 users. 

How are customer service and support?

The customer service and support team is good. Their response time was great.

How was the initial setup?

The initial setup is straightforward. It has been in use for three years. It may take around four days to make it functional.

Typically, it can be up and running in just one day. However, due to a lack of expertise, it took a bit longer.

What about the implementation team?

I got a consultant to help with the deployment process. One person is enough for the solution; it can be an admin. 

What was our ROI?

I have definitely seen an ROI. 

What's my experience with pricing, setup cost, and licensing?

I don't want to get the full license as the technology is changing day by day. So, I have I prefer to procure a five-year license, and that's it.

Which other solutions did I evaluate?

We have used Microsoft Office and Cisco Switches. We have been using the FortiGate firewall.

What other advice do I have?

I advise the users to compare the solution with existing versions before using it.

Overall I would rate the solution an eight out of ten. I would like add more security features to the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ICT/Presales Manager at a tech services company with 51-200 employees
Real User
Apr 27, 2023
A reliable and practical solution that assists us in our day-to-day operations
Pros and Cons
  • "Fortinet FortiGate's reliability is valuable."
  • "I would like some automated custom reporting."

What is our primary use case?

We use Fortinet FortiGate for basic network security and people accessing through VPN.

How has it helped my organization?

Fortinet FortiGate is a reliable and practical solution that assists us in our day-to-day operations.

What is most valuable?

Fortinet FortiGate's reliability is valuable.

What needs improvement?

I would like some automated custom reporting.

For how long have I used the solution?

I have been using Fortinet FortiGate for one year.

What do I think about the stability of the solution?

Fortinet FortiGate is stable.

What do I think about the scalability of the solution?

The scalability has met our requirements. We have around 40 users.

Which solution did I use previously and why did I switch?

We previously used DrayTek before switching to Fortinet FortiGate which has more features.

What about the implementation team?

The implementation was completed in-house.

Which other solutions did I evaluate?

We evaluated Palo Alto Networks, but the cost of the solution and support were higher than Fortinet FortiGate.

What other advice do I have?

I give Fortinet FortiGate an eight out of ten.

The maintenance requires one person.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO at a tech vendor with 11-50 employees
Real User
Nov 12, 2022
It can prevent and log malicious intrusions, tries, and attempts
Pros and Cons
  • "It does not require a lot of maintenance."
  • "The prevention mechanisms and implementation are not easy."

What is our primary use case?

We have to use Fortinet for the data center. We filter all the entries and all the requests towards servers in the data center, so we've set up Fortinet to receive all the requests and check them before sending them to the servers.

What is most valuable?

The fact that Fortinet FortiGate IPS can prevent and log malicious intrusions, tries, and attempts is great. We can replace them and check the logs to see what happened.

What needs improvement?

The speed of the detection could be improved. The prevention mechanisms and implementation are not easy and could be better. In addition, filtering and IDS could be added.

For how long have I used the solution?

We have used this solution at my organization for over ten years. The biggest version we have is the 500E. But we have 60E and a lot of mid-range SMB firewalls, including DC ones using 500E. It is deployed on-premises.

What do I think about the stability of the solution?

We have no issues with stability.

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and support?

We escalated a lot of technical issues during the deployment. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

We completed the deployment by ourselves, and it took a lot of time to deal with the main data centres. The deployment took us more than nine months. We have 100 people using Fortinet FortiGate IPS in our organization, and our clients have more than 5000 users. It does not require a lot of maintenance.

Which other solutions did I evaluate?

We went with Fortinet FortiGate IPS because they're the best according to Gartner.

What other advice do I have?

I rate this solution an eight out of ten. Regarding advice, prepare and ensure that the Fortinet product you choose is suitable for your situation and use case.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security System Consultant at a financial services firm with 11-50 employees
Real User
Aug 25, 2022
Easy for our technicians to operate and offers a variety of embedded solutions
Pros and Cons
  • "I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate."
  • "The price of the solution could be cheaper."

What is our primary use case?

It's a great solution for security and a big solution when you consider the functionality and skills. It also has IPS and Secure Web Gateway embedded and we can spawn a lot of solutions in the same box because we use the on-premises version.

What is most valuable?

I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate. It also has strong security factors, and it comes with SD-WAN.

What needs improvement?

The price of the solution could be cheaper. 

For how long have I used the solution?

I have been using this solution for about six years.

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

I think it is easily scalable. Our company has about 100 employees and 50% of them are technicians that work with this solution.

How are customer service and support?

I'm located in Brazil and we have technical support available in Portuguese, which is our native language, so I think that the support is a good service.

How was the initial setup?

It was easy to set up this solution. 

What other advice do I have?

FortiGuard keeps the IPS up-to-date for new threats, so my main advice is to keep your license up-to-date because if you forget to update your license, the protection will not be very effective.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.