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it_user1595280 - PeerSpot reviewer
System Admins at a non-profit with 1-10 employees
Real User
Plenty of features, high throughput, but difficult to upgrade
Pros and Cons
  • "The solution is stable."
  • "There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."

What is most valuable?

I have found the IPS, antivirus, and the feature that allows you to have a firewall in the same appliance most valuable. Additionally, the solution has good throughput and can handle many types of operations, such as VPNs and firewall rules.

What needs improvement?

There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
Fortinet FortiGate
September 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.

How are customer service and support?

The technical support could be improved. There is a long waiting time for a resolution.

What other advice do I have?

I rate Fortinet Fortigate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at ARS Pte Ltd
Real User
A security system with a valuable external intrusion prevention feature
Pros and Cons
  • "I like its ability to prevent external intrusion into our database. It's so fun."
  • "It would be better if they had a dashboard where we could see what attacks were happening. It would be good to see who's trying to get into our network."

What is our primary use case?

We use Fortinet FortiGate IPS as a firewall. 

What is most valuable?

I like its ability to prevent external intrusion into our database. It's so fun.

What needs improvement?

It would be better if they had a dashboard where we could see what attacks were happening. It would be good to see who's trying to get into our network.

For how long have I used the solution?

I have been dealing with Fortinet FortiGate IPS for about three months. 

What do I think about the stability of the solution?

Fortinet FortiGate IPS has been stable so far. 

What do I think about the scalability of the solution?

It's a scalable solution so far, but we're not a very big organization. We have about ten nodes at the moment.

How was the initial setup?

The initial setup was okay, but I didn't do it.

What about the implementation team?

The implementation was done by some pretty good people.

What's my experience with pricing, setup cost, and licensing?

The price is okay, so far so good.

Which other solutions did I evaluate?

We evaluated different solutions and chose Fortinet FortiGate IPS because we found it to be the best.

What other advice do I have?

I would tell potential users to buy it. I recommend this solution.

On a scale from one to ten, I would give Fortinet FortiGate IPS an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
September 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
reviewer1513287 - PeerSpot reviewer
Network & Security Engineer at a tech services company with 11-50 employees
Real User
Good interface, easy to manage, and very stable
Pros and Cons
  • "Its interface is the most valuable. It is quite easy to manage."
  • "Its performance can be better. We have had performance issues in the past, but we sometimes tend to find that it is more related to what we do in our network than anything else. It is quite a good product, and there isn't much to improve."

What is our primary use case?

We use it for our end customers. I am a network engineer for a company that looks after airlines.

What is most valuable?

Its interface is the most valuable. It is quite easy to manage.

What needs improvement?

Its performance can be better. We have had performance issues in the past, but we sometimes tend to find that it is more related to what we do in our network than anything else. It is quite a good product, and there isn't much to improve.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

It seems to be very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

We don't really use them. There is plenty of stuff online, and it is more of a learn as you go.

How was the initial setup?

It is quite straightforward, but it can be complex if you are on the cloud. A lot of our customers are cloud-based, and it is a little bit tricky trying to set them up.

What's my experience with pricing, setup cost, and licensing?

It is not expensive as compared to Cisco.

Which other solutions did I evaluate?

The customer decided what they were going to use. We didn't have a say in it.

What other advice do I have?

I would advise others to go for the training courses. One good thing about FortiGate is that you have got free training.

I would rate Fortinet FortiGate IPS an eight out of ten. It is quite a good product, and there isn't much to improve.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
President at Integral Design Software
Real User
Reasonably-priced, intuitive, and offers a seamless VPN
Pros and Cons
  • "Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it."
  • "The initial setup and configuration are not intuitive and require training."

What is our primary use case?

I am primarily using FortiGate to provide a hardware VPN or an equipment base of VPN to a central office. I am only using a small fraction of its capabilities, so I'm not pushing it at the edges.

How has it helped my organization?

Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it.

What is most valuable?

Once it is in use, it is intuitive to use. Once it's in place, it doesn't require any further interaction.

What needs improvement?

The initial setup and configuration are not intuitive and require training.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately four months.

What do I think about the stability of the solution?

The stability has been rock-solid, and I haven't seen any glitches or bugs at all.

What do I think about the scalability of the solution?

With only two people in the company, we haven't needed to scale. Our roles include software development and providing technical support for various clients.

How are customer service and technical support?

I have not needed to contact technical support.

Which solution did I use previously and why did I switch?

This is the first firewall product that I have used.

How was the initial setup?

The initial setup is fairly technical and it's not something the untrained person would want to do. You need to know what you're doing in order to set it up.

What's my experience with pricing, setup cost, and licensing?

The price of FortiGate is reasonable. In terms of the market, it's not a cheap product, but it's cost-effective.

Which other solutions did I evaluate?

I purchased this product because this is the one that the central office supports.

What other advice do I have?

In summary, this is a good product, it works, it doesn't need any attention, and I'm satisfied with it. Although the initial setup is slightly complex, security is a complex question and I'm not sure that it can be simplified.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Administrator at Interswitch
Real User
Very easy to deploy with a simple, intuitive interface
Pros and Cons
  • "Simple interface and easy to deploy."
  • "Monitoring could be improved."

What is our primary use case?

We primarily use this solution as a firewall and an IPS. We are customers of Fortigate and I'm an assistant administrator.

What is most valuable?

I like the simplicity of the interface, they seem to have a good grasp of that. The solution is also very easy to deploy. 

What needs improvement?

I think they could improve the monitoring. 

For how long have I used the solution?

I've been using this solution for almost a year. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Scalability isn't really an issue as it's a network defense system, and it does it inline on the network. No other users interact with it directly.

How are customer service and technical support?

I think the technical support for this product seems to be better in comparison to other solutions. 

How was the initial setup?

The initial setup is quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is very good in the context of other, similar solutions on the market. 

What other advice do I have?

For cost effectiveness, they of course have an advantage over the whole firewall DASA series. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1487706 - PeerSpot reviewer
Head of Technical at a tech services company with 51-200 employees
Reseller
A firewall solution that enables total integration
Pros and Cons
  • "I like how we can achieve total integration."
  • "The cloud features can be improved."

What is our primary use case?

Fortinet products are used mostly for internet firewalls. Fortinet's has a great reputation, and all our computer operators are very happy with it. When it comes to firewalls, Fortinet packages are very attractive, which also helps.

What is most valuable?

I like how we can achieve total integration.

What needs improvement?

The cloud features can be improved. The sandboxing part is only available in limited parts of the cloud. If they could expand that, customers would find it slightly better. The price can always be cheaper as well.

For how long have I used the solution?

We have been using Fortinet FortiGate for about five or six years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. It's a good product.

How are customer service and technical support?

Technical support was very good.

How was the initial setup?

You need some training, but it's mostly easy. It's a bit of pain, but it's not that difficult, even if you're untrained.

What about the implementation team?

This solution was deployed by a team of four engineers who work under me.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but compared to the competition it's okay. Fortinet's pricing is more attractive than some of its competitors. There's also an annual support license that you can buy with it.

What other advice do I have?

On a scale from one to ten, I would give Fortinet FortiGate a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
reviewer1418730 - PeerSpot reviewer
Director at a consultancy with 1-10 employees
Reseller
Detailed reports, amazing stability, and easy implementation
Pros and Cons
  • "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
  • "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."

What is most valuable?

Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.

What needs improvement?

In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.

What do I think about the stability of the solution?

The stability is amazing.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 50 employees using this product in our company.

How was the initial setup?

The setup is easy.

What about the implementation team?

The solution is easy to implement, it takes approximately one day for deployment.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Analyst at Comdados
Real User
Stable with good technical support
Pros and Cons
  • "This version is stable. I don't have any issues with this solution, in our environment, it works well."
  • "We would like to see better pricing."

What is our primary use case?

We are resellers of Fortinet FortiGate.

We use this solution locally and as a VPN.

What is most valuable?

We have a lot of experience with this solution and haven't had any issues. For repairs, the RMA process is also good.

We don't have any issues with the interface, customization, or integration. This solution works well.

What needs improvement?

We would like to see better pricing.

What do I think about the stability of the solution?

This version is stable and I don't have any issues with this solution. In our environment, it works well.

How are customer service and technical support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

The price of the license and warranty can be better because it is very expensive.

The license renewal is very expensive.

There are no additional costs in addition to the standard license fees.

What other advice do I have?

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.