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Arf Wu - PeerSpot reviewer
Manager at Readytech
Reseller
Straightforward setup, scalable, and good support
Pros and Cons
  • "Fortinet FortiGate is a scalable solution."
  • "The stability of Fortinet FortiGate could improve."

What needs improvement?

In an upcoming release, Fortinet FortiGate should add an SD-WAN feature.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately five years.

What do I think about the stability of the solution?

The stability of Fortinet FortiGate could improve.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable solution.

Buyer's Guide
Fortinet FortiGate
September 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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How are customer service and support?

I am satisfied with the technical support from Fortinet FortiGate.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate is reasonable.

What other advice do I have?

I am satisfied with the solution.

I rate Fortinet FortiGate an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
TEDDY LLANO - PeerSpot reviewer
Technical Lead at Yssy
Reseller
Has good inspection and web security features and is useful for SD-WAN purposes
Pros and Cons
  • "The inspection and web security features are most valuable."
  • "There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."

What is our primary use case?

My company is a system integrator in Brazil, and we are also a partner. We mainly use it for SD-WAN purposes. It is being used in the public sector and the commercial sector.

In terms of deployment, some customers deploy it on-premises, and some customers deploy it on the cloud.

What is most valuable?

The inspection and web security features are most valuable.

What needs improvement?

In Brazil, the main problem that we have is related to the protection from various attacks and ransomware in the public sector and the commercial sector. The main focus in Brazil is to deploy a solution to counter-attack ransomware and other attacks.

There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios. 

What other advice do I have?

I would rate it a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
September 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
Walid Semrani - PeerSpot reviewer
Networking and Security Engineer at a tech services company with 1-10 employees
Real User
User-friendly security solution that is very stable
Pros and Cons
  • "FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
  • "I would like reporting to be improved and should offer a lot more tools to monitor the products."

What is our primary use case?

We use FortiGate for controlling traffic and policies for web caching, user profiles, IPS, antivirus, etc.

What is most valuable?

FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.

What needs improvement?

I would like reporting to be improved and should offer a lot more tools to monitor the products.

For how long have I used the solution?

My company has been using FortiGate for about four months.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Support is very responsive and their staff is well trained.

How was the initial setup?

The initial setup was so easy! FortiGate has everything facilitated for deployment and we are able to do everything from their web interface.

What other advice do I have?

This solution has a very user-friendly interface.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Managing Director at Converge Solutions
Real User
Easy to use with a lot of security features right out of the box
Pros and Cons
  • "The SD-WAN is the most valuable feature."
  • "I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."

What is our primary use case?

I am a reseller of the FortiGate solution and we use it as a firewall to protect the parameter of the network.

What is most valuable?

The SD-WAN is the most valuable feature.

What needs improvement?

I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive.

For how long have I used the solution?

I have been using FortiGate for three years.

What other advice do I have?

I would rate this solution an eight out of ten. It is easy to use, and there are a lot of security features right out of the box. For those who do not need the enterprise VPN, it is an excellent product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1247301 - PeerSpot reviewer
Founder, Chairman of the Board at a tech services company with 1-10 employees
MSP
Complete, stable, and easy to use
Pros and Cons
  • "I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
  • "It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."

What is our primary use case?

I use FortiGate for perimeter security, web filtering, and antivirus purposes.

I use two different models. I use 90D and 200E.

What is most valuable?

I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use.

What needs improvement?

It is very expensive, and their support is not very good. I hope that their technical support will be better in the future.

In terms of new features, it is a complete product. I don't expect any new features.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

How are customer service and support?

Their support is not very good for such an expensive product. I expect better support. You can find a lot of documentation on Fortinet's website, but their technical support is not very good.

How was the initial setup?

It is easy to deploy and use. It didn't take more than a day.

What about the implementation team?

We deployed it ourselves. We have our own team. There are three people in our organization who directly use this product.

What's my experience with pricing, setup cost, and licensing?

It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure.

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1776702 - PeerSpot reviewer
Group Manager Procurement/SCM at a comms service provider with 201-500 employees
Real User
Good security, stable, and scalable
Pros and Cons
  • "The network security and cloud security are most valuable."
  • "Its price could be better."

What is most valuable?

The network security and cloud security are most valuable.

What needs improvement?

Its price could be better.

For how long have I used the solution?

We have been dealing with this solution for hardly two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 10 clients who are using this solution.

How are customer service and support?

We have never contacted them.

How was the initial setup?

It is a little complicated. It took four months.

What about the implementation team?

We have a team of about 20 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its price could be better.

What other advice do I have?

I would recommend this solution to others. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1197741 - PeerSpot reviewer
Group IT Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
Real User
A scalable and stable solution
Pros and Cons
  • "Fortinet FortiGate is a stable solution."
  • "I would like to see improvements with the antivirus and IPS as they are not working properly all the time."

What is our primary use case?

We are a sister company of Fortinet FortiGate. Our organization has more than 3,000 users.

What needs improvement?

I would like to see improvements with the antivirus and IPS as they are not working properly all the time.

For how long have I used the solution?

I have been using Fortinet FortiGate for twelve years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution.

What do I think about the scalability of the solution?

This solution is very scalable.

What other advice do I have?

Prior to choosing Fortinet FortiGate you should make sure you select the right box. Be sure of the capacity and have a capacity plan before installation. I suggest you do a failover and redundant together, compact boxes together.

I would rate this solution an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Presales Engineer Individual Contributor at Talentys S.A
Real User
Offers simplified and reliable day-to-day management
Pros and Cons
  • "I value it's IPS and application control solution."
  • "Before using this solution, we had so many problems accessing our resources because we don't have a lot of internet bandwidth. And by using application control and traffic shaping, we were able to manage user to quickly access services that are important. This tool has aided to the simplicity of our day-to-day management."
  • "I would like to be able to see more log details."

What is our primary use case?

We use this for bandwidth management and user security when accessing specific internet service devices.

How has it helped my organization?

Before using this solution, we had many problems accessing our resources because we don't have a lot of internet bandwidth. And by using application control and traffic shaping, we were able to manage users to quickly access services that are important. This tool has aided in the simplicity of our day-to-day management.

What is most valuable?

I value it's IPS and application control solution.

What needs improvement?

I would like to be able to see more log details.

For how long have I used the solution?

I have been using this solution as an integrator for the past five years.

What do I think about the stability of the solution?

The solution is pretty much stable.

What do I think about the scalability of the solution?

The solution is scalable and we are planning to increase usage in the future.

How are customer service and support?

Customer service and support is great.

Which solution did I use previously and why did I switch?

We used Sophos in the past. We switched after seeing a presentation on Fortinet FortiGate IPS where we concluded it would be easier to use and more secure for our company.

How was the initial setup?

I think that setup was easy or medium depending on number of resources. Deployment took about a week. We wanted to have control over all of our users so it took some time to create each user on the device one by one and allocate a security profile to specific group of users.

We have this for about one hundred users which include the administrators, IT security and network manager.

What about the implementation team?

Implementation was done via in-house team.

There are currently five team members maintaining the tool.

What was our ROI?

We do not have physical data for this, but we know that this product has allowed us to have less people working on the security side which provides the company with more human capital to work on other projects. 

What's my experience with pricing, setup cost, and licensing?

It's a year based license.

Which other solutions did I evaluate?

We evaluated Cisco Meraki. The main difference was between the configuration and the security option that they give to us. With FortiGate we have so many security features that we never have to make any sophisticated configurations making it easy to manage.

What other advice do I have?

Potential customers should first approach Fortinet pre-sales. Our pre-sales agent was able to give us good advice. His technical and buying advice made implementation of the solution easy. 

There are also many resources available on the web that make implementation easy.

I would rate this an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.