Senior Manager at ITX360 (Pvt) Ltd
Interactive reporting facilitates efficient log analysis and troubleshooting
Pros and Cons
- "The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use."
- "For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation."
What is our primary use case?
We are using Fortinet FortiAnalyzer mainly for reporting and troubleshooting purposes, specifically for log analyzing and threat voting.
What is most valuable?
The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use. The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
What needs improvement?
In the reporting area, some tasks have to be done manually for advanced-level reports, which require customization. Despite this, I appreciate the advanced features available and do not currently see other areas for improvement.
For how long have I used the solution?
I have used Fortinet FortiAnalyzer for over eight years.
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Fortinet FortiAnalyzer
June 2025

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What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer was easy and smooth.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is stable, and I would rate its stability as nine out of ten.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable. We are planning to increase the number of firewalls and platforms.
How are customer service and support?
I am satisfied with Fortinet's technical support. They are effective, and I have no complaints about their service.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use any other product of a similar kind before Fortinet FortiAnalyzer.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was straightforward. The installation and initial configuration took about one hour.
What about the implementation team?
Only I was involved in the deployment process.
What's my experience with pricing, setup cost, and licensing?
For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation. It is better to use FortiAnalyzer FortiCloud's basic features. For firewalls above the ninety-one hundred series, Fortinet FortiAnalyzer is recommended.
What other advice do I have?
In the future updates, more graphical views could be beneficial, although the current graphical interface is satisfactory. Overall, I would rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Medium Priority
Last updated: Apr 17, 2025
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Technology Consultant at Netwiser
Strong network visibility and streamlined investigations for improved troubleshooting
Pros and Cons
- "The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations."
- "FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong."
- "A possible improvement for FortiAnalyzer could be in threat intelligence."
- "A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations."
What is our primary use case?
We use FortiAnalyzer for network security operations, primarily to integrate it with FortiGate firewall and Palo Alto for our firewall operations. FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong.
What is most valuable?
The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations. When incidents occur in our network, we need to investigate these issues, and FortiAnalyzer provides very strong insights and visibility for troubleshooting and investigation.
The solution helps in correlating logs centrally, which is beneficial for customers with multiple branches. It is also very suitable for FortiGate firewall operations, and the integration with other Fortinet solutions is strong.
What needs improvement?
A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations.
For how long have I used the solution?
I have been working with FortiAnalyzer for almost 15 years.
What do I think about the stability of the solution?
The solution is very stable. I would rate its stability as a nine out of ten.
What do I think about the scalability of the solution?
FortiAnalyzer is a scalable product. I would rate its scalability as a nine out of ten.
How are customer service and support?
FortiAnalyzer has a very responsive technical support team. They are very good and provide excellent assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used other firewalls such as Citrix NetScaler and Palo Alto. The choice to use FortiAnalyzer was primarily because of the strong integration it offers with FortiGate firewall, due to the same vendor relationship.
How was the initial setup?
The initial setup of FortiAnalyzer was easy. The configuration involved setting up an IP address and integrating with the FortiGate firewall.
What about the implementation team?
I set up FortiAnalyzer by myself. We have a team of five engineers who maintain all data center infrastructures.
What was our ROI?
By choosing Fortinet's security fabric solutions, we can receive discounts from the vendor, which effectively reduces costs.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, FortiAnalyzer is not expensive.
I would rate the pricing as an eight out of ten.
Which other solutions did I evaluate?
I have worked with Citrix NetScaler ADC and Fortinet's FortiADC, however, FortiAnalyzer was chosen for its strong integration with FortiGate firewalls.
What other advice do I have?
I strongly recommend FortiAnalyzer for users who are already using other Fortinet solutions.
Overall, I rate FortiAnalyzer as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Dec 29, 2024
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Fortinet FortiAnalyzer
June 2025

Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Pre Sales/ Cybersecurity Engineer at Contacta
Gain valuable insights and manage resources efficiently with enhanced reporting capabilities
Pros and Cons
- "The system provides valuable insights through information, graphics, and reports."
- "Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this."
- "Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this."
What is our primary use case?
I deployed FortiAnalyzer in three projects. I configured it to manage approximately 50 Fortinet devices.
What is most valuable?
My job was to add new FortiGates and to analyze data on FortiAnalyzer. The system provides valuable insights through information, graphics, and reports. FortiAnalyzer allows easy configuration of routing status protocols, IP interfaces, and DNS settings. Its operation system makes it easier than using Cisco's iOS.
What needs improvement?
Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this. I am not familiar with the processes of scalability.
For how long have I used the solution?
I have used Fortinet Solutions for about three to five years.
What do I think about the stability of the solution?
The version I used was 7.4.2. We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer. However, this issue was addressed in later versions.
How are customer service and support?
Sometimes, I need to consult FortinetDocs to understand integration. It is not very easy.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and more straightforward than Cisco. It is easy when equipped with the necessary information like device name, IP address, and SNMP configurations.
What was our ROI?
The impact of the tool is low when the functionalities are inaccessible due to resource consumption. When operations run smoothly, FortiAnalyzer delivers efficiency yet does not significantly impact costs.
What's my experience with pricing, setup cost, and licensing?
I am a technical engineer, so I am not privy to pricing details.
What other advice do I have?
I recommend FortiAnalyzer to companies that have two or more FortiGates for easier report generation and to execute actions through Playbooks.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Dec 13, 2024
Flag as inappropriateNetwork Security Engineer at Ensure Support Services Limited
Impressive dashboard detail enhances log and threat analysis, though support services require improvement
Pros and Cons
- "The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information."
- "The support engineers are very slow and incompetent."
What is our primary use case?
I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.
What is most valuable?
The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.
What needs improvement?
I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for around six months.
What do I think about the stability of the solution?
I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.
How are customer service and support?
The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.
How would you rate customer service and support?
Negative
How was the initial setup?
The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.
What about the implementation team?
Two people, including myself and a colleague, took part in the installation.
What was our ROI?
Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.
What other advice do I have?
For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Medium Priority
Last updated: Apr 17, 2025
Flag as inappropriateCentralized log analysis streamlines management tasks and accelerates report generation
Pros and Cons
- "The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time."
What is our primary use case?
The primary use case for Fortinet FortiAnalyzer is for analyzing and reviewing logs for every device related to Fortinet.
What is most valuable?
The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time. This allows for quick analysis and report generation for executives, saving time. Additionally, its incident response is considered decent, and its ease of setup and integration with Fortinet devices centralizes logs in one place.
What needs improvement?
In the next version, automation analysis should be enhanced.
For how long have I used the solution?
I have used Fortinet FortiAnalyzer for two and a half years.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer depends on the environment. If it is a small environment, it takes one day with full implementation and integration with every device. A larger environment might take two or three days.
What do I think about the stability of the solution?
I rate the stability of the solution at nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the solution as eight out of ten.
How are customer service and support?
I rate the technical support from Fortinet as eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution prior to Fortinet FortiAnalyzer.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair, although I do not remember the exact price.
What other advice do I have?
Based on my experience, I would recommend Fortinet FortiAnalyzer to small companies as it is easy to use and centralizes logs in one place, saving time. There are also options related to IOC and automation, as well as SOAR, which help small environments. Overall, I rate the solution as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 18, 2025
Flag as inappropriateTechnical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Offers seamless log storage and integration with existing systems
Pros and Cons
- "The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten."
- "The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value."
What is our primary use case?
I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.
What needs improvement?
The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for about five years.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.
How are customer service and support?
The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.
What was our ROI?
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
What other advice do I have?
I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 17, 2025
Flag as inappropriateEngineer at HINDUSTAN URVARAK & RASAYAN LIMITED
Useful to analyze logs and generate reports
Pros and Cons
- "The most valuable features of the solution are report generation and traffic logs."
- "I need some improvements in the support team since it is an area where there are certain shortcomings."
What is our primary use case?
I use the solution in my company to analyze logs and generate reports.
What is most valuable?
The most valuable features of the solution are report generation and traffic logs. The online traffic report in Fortinet FortiAnalyzer is very good. There are different types of reports that one can generate with the tool.
What needs improvement?
From my point of view, I think everything is okay with the product.
I need some improvements in the support team since it is an area where there are certain shortcomings.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for six months.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
The IT team in our company uses the product for report generation. There are around 200 users in our organization, including our core IT team.
My company gets the product updated with the help of Fortinet's support team. My organization downloads the tool's firmware and updates the solution. The tool offers an easy setup phase.
How are customer service and support?
I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer timely support or respond to our company's queries. Every time, the support team asks for logs and configuration from my company. Dealing with the support team is a very tedious task. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
When it came to monitoring and reporting purposes, I used to only use FortiGate's inbuilt features for logs and traffic monitoring. It was only after a while that my company started to use Fortinet FortiAnalyzer.
How was the initial setup?
I rate the product's initial setup phase a ten out of ten, where one means it was a difficult process, and ten means it was an easy phase.
The solution can be deployed in a day.
What's my experience with pricing, setup cost, and licensing?
The product's prices are a bit higher than the other solutions available in the market, but I would say that the tool's quality and support are areas that are good.
What other advice do I have?
Regarding the support, if a customer wants to support or any technical help with the area of configuration, I think the support team must in a timely manner help the customers and understand their problems.
I rate the tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President at Habib Metropolitan Bank Ltd
Offers detailed log reports, but functionality with third-party tools needs improvement
Pros and Cons
- "Provides detailed log reports"
- "The solution does not function well with third-party tools"
What is our primary use case?
It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs.
How has it helped my organization?
In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten.
What is most valuable?
One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months.
What needs improvement?
The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly.
How are customer service and support?
I would rate the tech support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature.
How was the initial setup?
The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization.
At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution's pricing a seven out of ten.
Which other solutions did I evaluate?
What other advice do I have?
The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation.
I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors.
At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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