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Damitha Anuradha - PeerSpot reviewer
Head of Presales at AcSys Networks Private Limited
Real User
Top 5
Apr 18, 2025
Comprehensive log analysis and cost reduction achieved
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is its capability for analyzing and providing visually comprehensive reports, making it easier to understand the network environment."
  • "There is no issue with the hardware appliance. However, when discussing the cloud options, they offer very limited features, especially in terms of reporting and analyzing data."

What is our primary use case?

We are using Fortinet FortiAnalyzer primarily to collect all logs and for analyzing and reporting purposes. It aids in understanding our network environment by tracking what goes in and out of the network.

What is most valuable?

The most valuable feature of Fortinet FortiAnalyzer is its capability for analyzing and providing visually comprehensive reports, making it easier to understand the network environment. Additionally, there is an important feature called the IOC (Indicator of Compromise) license. This separate license allows correlation and straightforward analyzing paths, but it does not come with the default standard license.

What needs improvement?

There is no issue with the hardware appliance. However, when discussing the cloud options, they offer very limited features, especially in terms of reporting and analyzing data.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for about ten years in my organization.
Buyer's Guide
Fortinet FortiAnalyzer
June 2026
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.

What was my experience with deployment of the solution?

The deployment of Fortinet FortiAnalyzer was very straightforward. An individual can deploy it within a few minutes.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is definitely a stable solution.

What do I think about the scalability of the solution?

When talking about hardware appliances, there is no option to expand, which makes scalability limited.

How are customer service and support?

Fortinet support is pretty good and responsive.

Which solution did I use previously and why did I switch?

I have more involvement with FortiGate devices, which also collect logs from all devices across the network to one single place.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer was very straightforward.

What about the implementation team?

Normally, an individual can complete the deployment process.

What was our ROI?

We have seen a 30% reduction in costs, particularly with the cloud deployment of Fortinet FortiAnalyzer.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiAnalyzer is a satisfactory solution in terms of price. However, it only supports Fortinet devices. If there was integration with non-Fortinet devices, it would be more advantageous.

Which other solutions did I evaluate?

There are alternative options like Splunk, but they are very expensive.

What other advice do I have?

I would recommend having a solution like Fortinet FortiAnalyzer for analyzing logs and understanding the network environment. My overall rating for Fortinet FortiAnalyzer is eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manager of Stragetic Accounts at Ondu
Reseller
Top 5Leaderboard
Jun 30, 2025
Provides robust cybersecurity capabilities with excellent customer support
Pros and Cons
  • "The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity."

    What is our primary use case?

    Fortinet FortiAnalyzer is used for vulnerabilities with cyber attacks.

    The clients are in different industries, including private sectors such as retail, industry, healthcare, financial, banks, and others. There are no government clients.

    For clients in banking, financial, and retail sectors, Fortinet FortiAnalyzer prepares them for attacks and helps prevent security incidents.

    What is most valuable?

    The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity.

    The ability to create custom reports and dashboards has helped improve understanding and provided clients with better cybersecurity solutions through the analyzer.

    The integration of Fortinet FortiAnalyzer with SIEM solutions and other security solutions is very important because client solutions are not heterogeneous. Clients typically have multiple solution providers, making communication between all systems crucial.

    What needs improvement?

    Fortinet FortiAnalyzer can become even better with integration with other product providers and solution providers.

    For how long have I used the solution?

    I have five years of experience with Fortinet FortiAnalyzer.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    The customer service and technical support with Fortinet is very good. I have experience with two different client service models: on-premise solutions and MSP services on a monthly basis. On a scale from 1 to 10, I would rate it as nine.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    Some clients did move to Fortinet from other solutions before, and they have had good experiences with the solution.

    How was the initial setup?

    The initial setup is not complex; it is straightforward.

    What was our ROI?

    The return on investment is very good, and the price-performance ratio is excellent. On a scale of 1 to 10, I would rate their return on investment as eight.

    What's my experience with pricing, setup cost, and licensing?

    I have experience with pricing, licensing, and setup costs as I prepare quotes for clients. While Fortinet FortiAnalyzer might be more expensive than some other solutions, it remains very competitive in the market.

    Which other solutions did I evaluate?

    I do not know the main differences between Fortinet and Cisco or Fortinet and Palo Alto.

    What other advice do I have?

    I have experience with Fortinet solutions and am familiar with FortiReporter, FortiManager, and Fortinet FortiAnalyzer.

    I sell FortiGate but work only in commercial roles. My clients do not use Fortinet FortiAnalyzer with AWS, though I work with various cloud providers including AWS, Google, Azure, Huawei, and IBM for cloud solutions, both private and public.

    The solution is very important for clients to complete their architecture in cybersecurity. Clients need the cyber analyzer and reporting analyzer to complete their security posture.

    Overall rating: 9 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Fortinet FortiAnalyzer
    June 2026
    Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    902,417 professionals have used our research since 2012.
    Solution Architect at AMBSAN TECHNOLOGIES
    Real User
    Top 5
    May 13, 2025
    Experience leads to smoother cybersecurity process while improvements in AI and functionalities enhance efficiency
    Pros and Cons
    • "The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy."
    • "Fortinet FortiAnalyzer needs to improve in its utilization of AI to enhance its security log analysis."

    What is our primary use case?

    I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations. I find the features of Fortinet FortiAnalyzer to be very effective in managing security events.

    What is most valuable?

    I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations. I find the features of Fortinet FortiAnalyzer to be very effective in managing security events.

    These automations are helping a lot. I have tracked some cost savings after implementing Fortinet FortiAnalyzer.

    What needs improvement?

    There are some downsides and areas that require improvement in Fortinet FortiAnalyzer.

    Fortinet FortiAnalyzer needs to improve in its utilization of AI to enhance its security log analysis.

    For how long have I used the solution?

    I am familiar with Fortinet FortiAnalyzer, and I have been working with it for four years.

    What was my experience with deployment of the solution?

    The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy.

    What do I think about the stability of the solution?

    I would rate the stability of Fortinet FortiAnalyzer as seven out of ten.

    What do I think about the scalability of the solution?

    I believe it is a scalable solution. I would rate the scalability part as seven out of ten as well.

    How are customer service and support?

    I have communicated with customer support and I am satisfied with their work. I would give them a rating of eight out of ten for their support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I mostly work with Fortinet solutions right now, but there are other vendors like Aruba in my organization. Before choosing Fortinet FortiAnalyzer, I evaluated some alternatives.

    How was the initial setup?

    The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy.

    What about the implementation team?

    I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations.

    What was our ROI?

    These automations are helping a lot. I have tracked some cost savings after implementing Fortinet FortiAnalyzer.

    What's my experience with pricing, setup cost, and licensing?

    There are no extra expenses included aside from the licensing fee for Fortinet FortiAnalyzer, which I am paying annually.

    Which other solutions did I evaluate?

    Before choosing Fortinet FortiAnalyzer, I evaluated some alternatives.

    What other advice do I have?

    If I were to give a rating for the price of the product, it would be eight out of ten.

    Fortinet FortiAnalyzer does support compliance and auditing processes within my organization, and overall, I would recommend Fortinet FortiAnalyzer to other network organizations for security.

    There are about five to six users who have access to the product, mostly administrators and engineers.

    I am doing maintenance for Fortinet FortiAnalyzer myself, and I would rate Fortinet FortiAnalyzer as seven out of ten. The reason it's not higher is that while it's a good mark, I see potential for improvement.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1260276 - PeerSpot reviewer
    Technical Engineer Technical Security at a tech services company with 10,001+ employees
    Real User
    Top 5Leaderboard
    Apr 17, 2025
    Offers seamless log storage and integration with existing systems
    Pros and Cons
    • "The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten."
    • "The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value."

    What is our primary use case?

    I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.

    What is most valuable?

    The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.

    What needs improvement?

    The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.

    For how long have I used the solution?

    I have been working with Fortinet FortiAnalyzer for about five years.

    What do I think about the stability of the solution?

    I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.

    What do I think about the scalability of the solution?

    The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.

    How are customer service and support?

    The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.

    How was the initial setup?

    The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.

    What was our ROI?

    I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.

    What other advice do I have?

    I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Harshama Silva - PeerSpot reviewer
    Senior Manager at ITX360 (Pvt) Ltd
    Real User
    Top 5
    Apr 17, 2025
    Interactive reporting facilitates efficient log analysis and troubleshooting
    Pros and Cons
    • "The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use."
    • "For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation."

    What is our primary use case?

    We are using Fortinet FortiAnalyzer mainly for reporting and troubleshooting purposes, specifically for log analyzing and threat voting.

    What is most valuable?

    The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use. The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.

    What needs improvement?

    In the reporting area, some tasks have to be done manually for advanced-level reports, which require customization. Despite this, I appreciate the advanced features available and do not currently see other areas for improvement.

    For how long have I used the solution?

    I have used Fortinet FortiAnalyzer for over eight years.

    What was my experience with deployment of the solution?

    The deployment of Fortinet FortiAnalyzer was easy and smooth.

    What do I think about the stability of the solution?

    Fortinet FortiAnalyzer is stable, and I would rate its stability as nine out of ten.

    What do I think about the scalability of the solution?

    Fortinet FortiAnalyzer is scalable. We are planning to increase the number of firewalls and platforms.

    How are customer service and support?

    I am satisfied with Fortinet's technical support. They are effective, and I have no complaints about their service.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I did not use any other product of a similar kind before Fortinet FortiAnalyzer.

    How was the initial setup?

    The initial setup of Fortinet FortiAnalyzer was straightforward. The installation and initial configuration took about one hour.

    What about the implementation team?

    Only I was involved in the deployment process.

    What's my experience with pricing, setup cost, and licensing?

    For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation. It is better to use FortiAnalyzer FortiCloud's basic features. For firewalls above the ninety-one hundred series, Fortinet FortiAnalyzer is recommended.

    What other advice do I have?

    In the future updates, more graphical views could be beneficial, although the current graphical interface is satisfactory. Overall, I would rate Fortinet FortiAnalyzer an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Medium Priority
    PeerSpot user
    Özden-Aydın - PeerSpot reviewer
    Technology Consultant at 1ware
    Real User
    Top 5Leaderboard
    Dec 29, 2024
    Strong network visibility and streamlined investigations for improved troubleshooting
    Pros and Cons
    • "The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations."
    • "FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong."
    • "A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations."

    What is our primary use case?

    We use FortiAnalyzer for network security operations, primarily to integrate it with FortiGate firewall and Palo Alto for our firewall operations. FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong.

    What is most valuable?

    The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations. When incidents occur in our network, we need to investigate these issues, and FortiAnalyzer provides very strong insights and visibility for troubleshooting and investigation. 

    The solution helps in correlating logs centrally, which is beneficial for customers with multiple branches. It is also very suitable for FortiGate firewall operations, and the integration with other Fortinet solutions is strong.

    What needs improvement?

    A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations.

    For how long have I used the solution?

    I have been working with FortiAnalyzer for almost 15 years.

    What do I think about the stability of the solution?

    The solution is very stable. I would rate its stability as a nine out of ten.

    What do I think about the scalability of the solution?

    FortiAnalyzer is a scalable product. I would rate its scalability as a nine out of ten.

    How are customer service and support?

    FortiAnalyzer has a very responsive technical support team. They are very good and provide excellent assistance.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used other firewalls such as Citrix NetScaler and Palo Alto. The choice to use FortiAnalyzer was primarily because of the strong integration it offers with FortiGate firewall, due to the same vendor relationship.

    How was the initial setup?

    The initial setup of FortiAnalyzer was easy. The configuration involved setting up an IP address and integrating with the FortiGate firewall.

    What about the implementation team?

    I set up FortiAnalyzer by myself. We have a team of five engineers who maintain all data center infrastructures.

    What was our ROI?

    By choosing Fortinet's security fabric solutions, we can receive discounts from the vendor, which effectively reduces costs.

    What's my experience with pricing, setup cost, and licensing?

    In terms of pricing, FortiAnalyzer is not expensive. 

    I would rate the pricing as an eight out of ten.

    Which other solutions did I evaluate?

    I have worked with Citrix NetScaler ADC and Fortinet's FortiADC, however, FortiAnalyzer was chosen for its strong integration with FortiGate firewalls.

    What other advice do I have?

    I strongly recommend FortiAnalyzer for users who are already using other Fortinet solutions. 

    Overall, I rate FortiAnalyzer as a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Rishad-Ahmed - PeerSpot reviewer
    Network Security Engineer at Ensure Support Services Limited
    Real User
    Top 5
    Apr 17, 2025
    Impressive dashboard detail enhances log and threat analysis, though support services require improvement
    Pros and Cons
    • "The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information."
    • "The support engineers are very slow and incompetent."

    What is our primary use case?

    I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.

    What is most valuable?

    The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.

    What needs improvement?

    I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.

    For how long have I used the solution?

    I have been working with Fortinet FortiAnalyzer for around six months.

    What do I think about the stability of the solution?

    I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.

    What do I think about the scalability of the solution?

    Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.

    How are customer service and support?

    The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.

    How would you rate customer service and support?

    Negative

    How was the initial setup?

    The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.

    What about the implementation team?

    Two people, including myself and a colleague, took part in the installation.

    What was our ROI?

    Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.

    What other advice do I have?

    For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Medium Priority
    PeerSpot user
    Magdy Ali - PeerSpot reviewer
    Network & Security Section Head/Digital Transformation at a government with 201-500 employees
    Real User
    Top 5Leaderboard
    Apr 18, 2025
    Centralized log analysis streamlines management tasks and accelerates report generation
    Pros and Cons
    • "The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time."

      What is our primary use case?

      The primary use case for Fortinet FortiAnalyzer is for analyzing and reviewing logs for every device related to Fortinet.

      What is most valuable?

      The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time. This allows for quick analysis and report generation for executives, saving time. Additionally, its incident response is considered decent, and its ease of setup and integration with Fortinet devices centralizes logs in one place.

      What needs improvement?

      In the next version, automation analysis should be enhanced.

      For how long have I used the solution?

      I have used Fortinet FortiAnalyzer for two and a half years.

      What was my experience with deployment of the solution?

      The deployment of Fortinet FortiAnalyzer depends on the environment. If it is a small environment, it takes one day with full implementation and integration with every device. A larger environment might take two or three days.

      What do I think about the stability of the solution?

      I rate the stability of the solution at nine out of ten.

      What do I think about the scalability of the solution?

      I rate the scalability of the solution as eight out of ten.

      How are customer service and support?

      I rate the technical support from Fortinet as eight out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I did not use a different solution prior to Fortinet FortiAnalyzer.

      How was the initial setup?

      The initial setup of Fortinet FortiAnalyzer is very easy.

      What's my experience with pricing, setup cost, and licensing?

      The price of the solution is fair, although I do not remember the exact price.

      What other advice do I have?

      Based on my experience, I would recommend Fortinet FortiAnalyzer to small companies as it is easy to use and centralizes logs in one place, saving time. There are also options related to IOC and automation, as well as SOAR, which help small environments. Overall, I rate the solution as eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      MuhammadFarrukh - PeerSpot reviewer
      Vice President at Habib Metropolitan Bank Ltd
      Real User
      May 21, 2024
      Offers detailed log reports, but functionality with third-party tools needs improvement
      Pros and Cons
      • "Provides detailed log reports"
      • "The solution does not function well with third-party tools"

      What is our primary use case?

      It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs. 

      How has it helped my organization?

      In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten. 

      What is most valuable?

      One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months. 

      What needs improvement?

      The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.

      For how long have I used the solution?

      I have been using the solution for three years. 

      What do I think about the scalability of the solution?

      I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly. 

      How are customer service and support?

      I would rate the tech support an eight out of ten. 

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature. 

      How was the initial setup?

      The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization. 

      At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment. 

      What's my experience with pricing, setup cost, and licensing?

      I would rate the solution's pricing a seven out of ten. 

      Which other solutions did I evaluate?


      What other advice do I have?

      The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation. 

      I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors. 

      At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      LinhNguyen7 - PeerSpot reviewer
      IT Manager at PTECH
      Real User
      Top 5Leaderboard
      Jun 26, 2024
      Offers protection to network from attacks
      Pros and Cons
      • "It is one of the best firewall products."
      • "The product's high price is an area of concern where improvements are required."

      What is our primary use case?

      I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.

      What is most valuable?

      The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.

      What needs improvement?

      The product's high price is an area of concern where improvements are required.

      For how long have I used the solution?

      I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.

      What do I think about the stability of the solution?

      It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

      What do I think about the scalability of the solution?

      If I consider my company's customers, some are government organizations.

      How are customer service and support?

      I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      For installation, I approached a technology company in Vietnam that provides the required team support.

      The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.

      The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.

      What's my experience with pricing, setup cost, and licensing?

      The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.

      What other advice do I have?

      For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.

      One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.

      The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.

      The solution has impacted our company's operational costs by reducing them by 30 percent.

      The performance offered by the product is high only when the network traffic is normal.

      It is one of the best firewall products.

      I rate the overall tool an eight out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer.
      PeerSpot user
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      Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
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