Senior Manager at ITX360 (Pvt) Ltd
Interactive reporting facilitates efficient log analysis and troubleshooting
Pros and Cons
- "The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use."
- "For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation."
What is our primary use case?
We are using Fortinet FortiAnalyzer mainly for reporting and troubleshooting purposes, specifically for log analyzing and threat voting.
What is most valuable?
The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use. The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
What needs improvement?
In the reporting area, some tasks have to be done manually for advanced-level reports, which require customization. Despite this, I appreciate the advanced features available and do not currently see other areas for improvement.
For how long have I used the solution?
I have used Fortinet FortiAnalyzer for over eight years.
Buyer's Guide
Fortinet FortiAnalyzer
March 2026
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer was easy and smooth.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is stable, and I would rate its stability as nine out of ten.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable. We are planning to increase the number of firewalls and platforms.
How are customer service and support?
I am satisfied with Fortinet's technical support. They are effective, and I have no complaints about their service.
Which solution did I use previously and why did I switch?
I did not use any other product of a similar kind before Fortinet FortiAnalyzer.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was straightforward. The installation and initial configuration took about one hour.
What about the implementation team?
Only I was involved in the deployment process.
What's my experience with pricing, setup cost, and licensing?
For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation. It is better to use FortiAnalyzer FortiCloud's basic features. For firewalls above the ninety-one hundred series, Fortinet FortiAnalyzer is recommended.
What other advice do I have?
In the future updates, more graphical views could be beneficial, although the current graphical interface is satisfactory. Overall, I would rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Medium Priority
Solutions Engineer at a tech services company with 51-200 employees
User successfully navigates setup and configuration, finds value in security analysis and support
Pros and Cons
- "For us in Latin America, the best features of Fortinet FortiAnalyzer are the solutions that combine SD-WAN and security in the same box."
What is our primary use case?
I saw some projects where clients use Fortinet now. They have Fortinet in their LAN, so they need to continue to have this solution. It is very difficult to change. We know that IT managers do not want to change anything. They just make it better with what they have now, not to change. For Fortinet, the solution that I used most recently is Fortinet FortiAnalyzer and FortiManager.
What is most valuable?
For us in Latin America, the best features of Fortinet FortiAnalyzer are the solutions that combine SD-WAN and security in the same box. I think that is what differentiates Fortinet from the others. Almost every manufacturer has a similar structure for monitoring and collecting logs. To have all the information about clients, networks, or security information, you typically need two platforms.
We use the information from Fortinet FortiAnalyzer to show our clients and provide consultancy for them. We advise them, 'You need to make an action plan for this problem,' or help them understand the vulnerabilities of the security and create an action plan for better security practices.
Fortinet FortiAnalyzer is good for that, but we need to have a team that knows about the information that is collected. You need to know the platform.
What needs improvement?
When I had contact with FortiManager and Fortinet FortiAnalyzer, it was not so easy, but with some reading or training on the platform, it becomes easy to use.
How are customer service and support?
I would rate Fortinet's customer service a nine, on a scale of 1 to 10.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Fortinet FortiAnalyzer is easy. It is not so difficult. You need to have some training, but it is okay.
Which other solutions did I evaluate?
In the past, I did research to know different SIEM solutions because it is very common; each company has its own SIEM. Cisco has its own SIEM, so they work very well with their Cisco ecosystem. But we have clients with heterogeneous solutions, and we try to look for a SIEM solution that is universal. You can use Cisco, Huawei, or Aruba, and the SIEM solution can integrate and work with any kind of solution. I also saw something about IBM.
Fortinet FortiAnalyzer integrates with SIEM, but I do not know about the integration with other kinds of solutions.
What other advice do I have?
I am a user of HPE and not a partner yet. We are a partner with Huawei.
I was in presales, so I know Zabbix and Grafana. We know how it works, but we do not have the responsibility to set up the solution. I communicate to our clients that we have the solutions of Zabbix and Grafana, and it is possible for them to see the information of the LAN, the WLAN, and the link.
Here where I am working now, we use the solution of XDR and NDR from Trend Micro. Our security business unit has a lot of experience selling Trend Micro XDR or NDR solutions in Brazil. The Trend Micro solution I am mentioning is Trend Vision One. They sell solutions to a big energy company in Brazil.
We show the reports to clients to let them know about their problems and compliance with their security policies.
Fortinet is very common for security, and everybody knows them. We have different kinds of companies. Those that lead for technology do not worry a lot about using it, as they have money for investment in technology. The other ones that do not have a lot of money almost do not know about the technology. So we have to show them that something this exists and try to make the projects according to their budget. That is our challenge here.
I rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 30, 2025
Flag as inappropriateBuyer's Guide
Fortinet FortiAnalyzer
March 2026
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Offers seamless log storage and integration with existing systems
Pros and Cons
- "The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten."
- "The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value."
What is our primary use case?
I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.
What needs improvement?
The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for about five years.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.
How are customer service and support?
The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.
What was our ROI?
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
What other advice do I have?
I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at Ensure Support Services Limited
Impressive dashboard detail enhances log and threat analysis, though support services require improvement
Pros and Cons
- "The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information."
- "The support engineers are very slow and incompetent."
What is our primary use case?
I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.
What is most valuable?
The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.
What needs improvement?
I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for around six months.
What do I think about the stability of the solution?
I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.
How are customer service and support?
The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.
How would you rate customer service and support?
Negative
How was the initial setup?
The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.
What about the implementation team?
Two people, including myself and a colleague, took part in the installation.
What was our ROI?
Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.
What other advice do I have?
For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Medium Priority
Has provided valuable network insights while being straightforward to implement
Pros and Cons
- "I find it easy to deploy Fortinet products, including the firewall, Fortinet FortiAnalyzer, and many other Fortinet products."
- "I do not recommend Fortinet FortiAnalyzer for bigger companies because it is not scalable enough."
What is our primary use case?
I am using Fortinet and Red Hat myself as a consultant. I am dealing with Fortinet products and can provide information about them. I am working with Fortinet products, including firewalls and other Fortinet products. I am working with Fortinet products such as Fortinet FortiAnalyzer and FortiManager. I use Fortinet FortiAnalyzer.
What is most valuable?
I find it easy to deploy Fortinet products, including the firewall, Fortinet FortiAnalyzer, and many other Fortinet products.
The interface of Fortinet FortiAnalyzer is intuitive enough. Fortinet provides training through many training documents and videos.
It is very important to integrate Fortinet products for my customers because it provides many network information for them.
What needs improvement?
I don't know what the main room for improvement is for Fortinet FortiAnalyzer, but perhaps I don't have much experience, so I cannot answer this question comprehensively.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for two years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is very stable.
What do I think about the scalability of the solution?
I do not recommend Fortinet FortiAnalyzer for bigger companies because it is not scalable enough.
How are customer service and support?
I always ask Fortinet support about their technical support, and I think they are good.
I rate their technical support as seven out of ten. Sometimes they can answer the question immediately, but they could be more quick.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Palo Alto also provides log management and has this product, but I have never used Palo Alto.
How was the initial setup?
I find it easy to deploy Fortinet products, including the firewall, Fortinet FortiAnalyzer, and many other Fortinet products.
What about the implementation team?
I usually help my customers with the implementation of Fortinet products, and they always use Fortinet products.
What was our ROI?
I think Fortinet FortiAnalyzer has fifty percent market share in my region.
What's my experience with pricing, setup cost, and licensing?
The pricing of Fortinet FortiAnalyzer is okay. For smaller companies, the pricing is acceptable.
Which other solutions did I evaluate?
Palo Alto also provides log management and has this product, but I have never used Palo Alto.
What other advice do I have?
I recommend Fortinet FortiAnalyzer for big companies. I rate this review an eight overall.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 3, 2025
Flag as inappropriateNetwork & Security Section Head/Digital Transformation at a government with 201-500 employees
Centralized log analysis streamlines management tasks and accelerates report generation
Pros and Cons
- "The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time."
What is our primary use case?
The primary use case for Fortinet FortiAnalyzer is for analyzing and reviewing logs for every device related to Fortinet.
What is most valuable?
The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time. This allows for quick analysis and report generation for executives, saving time. Additionally, its incident response is considered decent, and its ease of setup and integration with Fortinet devices centralizes logs in one place.
What needs improvement?
In the next version, automation analysis should be enhanced.
For how long have I used the solution?
I have used Fortinet FortiAnalyzer for two and a half years.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer depends on the environment. If it is a small environment, it takes one day with full implementation and integration with every device. A larger environment might take two or three days.
What do I think about the stability of the solution?
I rate the stability of the solution at nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the solution as eight out of ten.
How are customer service and support?
I rate the technical support from Fortinet as eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution prior to Fortinet FortiAnalyzer.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair, although I do not remember the exact price.
What other advice do I have?
Based on my experience, I would recommend Fortinet FortiAnalyzer to small companies as it is easy to use and centralizes logs in one place, saving time. There are also options related to IOC and automation, as well as SOAR, which help small environments. Overall, I rate the solution as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network &Security Engineer at Natioanal Drug Authority Uganda
Enables flexible and comprehensive reporting across all syslog-enabled devices
Pros and Cons
- "t integrates within FortiGate and you can find the reports there."
- "This makes it easy to configure and use. I would recommend it to anyone."
- "The only issue is the cost of the licenses."
What is our primary use case?
I use FortiAnalyzer to report on these other devices because they have two firewalls, so it's an accessible place to find out what is happening across your Fortinet setup.
What is most valuable?
I mainly use it for reporting. It also integrates other security solutions around. It can report onto anything that has a syslog on the network. It doesn't have to be a Fortinet product. It integrates within FortiGate and you can find the reports there. It's a very flexible and rich tool, providing custom reports along with default reports.
What needs improvement?
The only issue is the cost of the licenses. When licensing, each device is licensed separately, such as the firewall, which can become expensive. It sometimes becomes difficult to explain to management why the cost is so high. Other than that, I haven't faced any challenges.
For how long have I used the solution?
All these products were bought in at the same time, about four years.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
Understanding how it works so far, I think it shouldn't be difficult to scale.
How are customer service and support?
Customer support would be rated an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I haven't evaluated log management tools like Splunk on this platform, I've just explored just the open-source tools.
How was the initial setup?
Setting up FortiAnalyzer was not complicated. It took a day or a few hours.
What was our ROI?
Being not a commercial entity, my focus is on keeping the environment safe and informed. I can't really specify a value or ROI.
What's my experience with pricing, setup cost, and licensing?
I can't calculate costs per user. We buy it as one solution as part of a package with the firewall and the analyzer, which makes it difficult to calculate individually.
Which other solutions did I evaluate?
I have not evaluated other branded log management tools. Perhaps only open-source tools, not brands like Splunk.
What other advice do I have?
There's a lot of material available for FortiAnalyzer to help you understand how it works, which is well documented and makes life easier if you don't know anything. This makes it easy to configure and use. I would recommend it to anyone.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre Sales/ Cybersecurity Engineer at Contacta
Gain valuable insights and manage resources efficiently with enhanced reporting capabilities
Pros and Cons
- "The system provides valuable insights through information, graphics, and reports."
- "Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this."
- "Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this."
What is our primary use case?
I deployed FortiAnalyzer in three projects. I configured it to manage approximately 50 Fortinet devices.
What is most valuable?
My job was to add new FortiGates and to analyze data on FortiAnalyzer. The system provides valuable insights through information, graphics, and reports. FortiAnalyzer allows easy configuration of routing status protocols, IP interfaces, and DNS settings. Its operation system makes it easier than using Cisco's iOS.
What needs improvement?
Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this. I am not familiar with the processes of scalability.
For how long have I used the solution?
I have used Fortinet Solutions for about three to five years.
What do I think about the stability of the solution?
The version I used was 7.4.2. We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer. However, this issue was addressed in later versions.
How are customer service and support?
Sometimes, I need to consult FortinetDocs to understand integration. It is not very easy.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and more straightforward than Cisco. It is easy when equipped with the necessary information like device name, IP address, and SNMP configurations.
What was our ROI?
The impact of the tool is low when the functionalities are inaccessible due to resource consumption. When operations run smoothly, FortiAnalyzer delivers efficiency yet does not significantly impact costs.
What's my experience with pricing, setup cost, and licensing?
I am a technical engineer, so I am not privy to pricing details.
What other advice do I have?
I recommend FortiAnalyzer to companies that have two or more FortiGates for easier report generation and to execute actions through Playbooks.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
Product Categories
Log ManagementPopular Comparisons
Splunk Enterprise Security
Dynatrace
IBM Security QRadar
Elastic Security
Grafana Loki
Elastic Observability
Security Onion
Graylog Enterprise
LogRhythm SIEM
Elastic Stack
Amazon OpenSearch Service
Amazon CloudWatch
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Log Management tools and software, what aspect do you think is the most important to look for?
- Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
- Which Windows event log monitoring tool do you recommend?
- What is the difference between log management and SIEM?
- Splunk vs. Elastic Stack
- How can Cloudtrail logs be used effectively to improve log monitoring?
- Why hot data and cold data differences in SIEM solutions are not discussed sufficiently?
- When evaluating Log Management solutions, what aspect do you think is the most important to look for?
- When evaluating Log Management solutions, what aspects do you think are the most important to look for?
- Why are Log Management tools important for companies?




















