The product is for reporting about the use or detecting some issues or activities.
The ability to track the activities of our users and some topics about security risks are the most valuable aspects.
It's simple to use.
It is not hard to set up.
The configuration is easy.
It offers good integration capabilities.
Support is helpful.
There is a lot of great documentation to be found online.
We are concerned about the compliance of our policy and institutional philosophy. We are a university and provide the tool to the users and to the infrastructure for the right use.
I've been using the solution for six years.
We have around 2,000 users.
Support is good. We also use the documentation online and find help via some tutorials on the internet.
The initial setup is very simple.
The deployment took about six months.
We deployed it via our team, however, we used an external consultant from the reseller.
We pay a standard licensing fee on a yearly basis.
The pricing is complex since we need to add some other products or tools to assure our infrastructure, then the amount of every one of the items of software otherwise the solution is expensive in the end.
We are a customer and end-user.
I'd rate the solution nine out of ten.