Fortinet FortiAnalyzer Reviews

Our customers are working with this product in their companies.

I haven't really played around with it so much. Basically, we're just doing log reviews, and that's it.

The initial setup is easy.

It's a very stable product.

We can scale the product as well. 

Support has been good in general. 

It offers pretty good documentation.

I like the interface they offer. 

I'm a reseller and integrator.

I can't really tell if anything is missing. Maybe we'll find something in the future, however, I'm not sure at the moment.

Their pricing model is not the best and needs work. 

It would be nice if there were more third-party integration capabilities. 

I've been using the solution for six months. It hasn't been that long. 

Like all Fortinet products, it is pretty stable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable and expandable. It's not an issue at all. 

We have three people working on it in our organization. 

Technical support is fairly good. I haven't really needed to call support just yet.

Our company is a Fortinet supplier. We don't deal with other solutions. 

It's an easy initial setup. The implementation is not overly complex. The deployment is pretty fast and only takes two or three hours. 

I'm not a fan of the licensing system in general. I don't like their pricing model. 

I'd rate the solution nine out of ten.

Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution. 

The solution provides good standardized reports and is easy to troubleshoot. 

The solution should include the ability to customize reports so that customers receive greater value and high level reporting. 

I would also like to be able to view a real-time log. 

I have been using the solution for seven years. 

The solution is stable. I rate it an eight out of ten. 

The solution is scalable. I rate it a seven out of ten. 

Technical support is very good. 

Positive

The initial setup is very straightforward and is accomplished via quick installation.  

We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs. 

The hardware has a one-time cost and maintenance is paid by annual subscription. 

Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians. 

The solution is not that expensive and I rate it a five out of ten. 

The solution pairs very well with other Fortinet products.

I rate the solution an eight out of ten. 

The product is for reporting about the use or detecting some issues or activities.

The ability to track the activities of our users and some topics about security risks are the most valuable aspects.

It's simple to use.

It is not hard to set up.

The configuration is easy.

It offers good integration capabilities.

Support is helpful.

There is a lot of great documentation to be found online. 

We are concerned about the compliance of our policy and institutional philosophy. We are a university and provide the tool to the users and to the infrastructure for the right use.

I've been using the solution for six years. 

We have around 2,000 users.

Support is good. We also use the documentation online and find help via some tutorials on the internet.

The initial setup is very simple. 

The deployment took about six months. 

We deployed it via our team, however, we used an external consultant from the reseller.

We pay a standard licensing fee on a yearly basis. 

The pricing is complex since we need to add some other products or tools to assure our infrastructure, then the amount of every one of the items of software otherwise the solution is expensive in the end.

We are a customer and end-user.

I'd rate the solution nine out of ten.

We are using the solution only for ticket logs and security logs, et cetera.

How the applications are working has been quite useful. It helps the users and how they are using the applications. We can see, for example, the utilization of all of the security fabric in a report. We are getting PDFs and Excel sheets that we can use to analyze everything, including how users are working on our internet services. We can generate reports quite easily.

It's been generally very efficient.

It is user-friendly and has a good GUI. 

The product works well with other products. 

The solution scales well. 

It's stable.

We found the pricing to be very reasonable. 

There are no areas that need to be improved. 

Technical support could respond to queries faster. 

We've been using the solution for five or six years. 

It's stable and very easy to use. Everything is generated very easily. The performance has been fine.

We have ten network engineers in India working on this product. There are between ten people directly working with it. 

In my location, we have 2,000 people and they are all users integrated into FortiAnalyzer. We are getting all logs for all these users through it. 

It is a very scalable solution.

The technical support, we are taking from SNS team. Whenever the SNS team is talking on any ticket, they may get help from FortiGate. My concern is that they are taking too much time to respond. They should respond faster to requests for help. 

Neutral

I have not installed or configured FortiAnalyzer. I came into this organization one year ago and it was already configured. I do not have that much of an idea about the installation.

I'm not sure what, if any, maintenance is required. 

The pricing is very good. I'd rate it four out of five in terms of affordability.

We are a customer and end-user.

Our firewall is FortiAnalyzer's 200D and it is not a new one. We are using the older one only. 

If an organization is using the FortiGate Firewall, then they should go with the FortiAnalyzer also. It is very helpful in terms of getting logs and tracking security threats. We can check the reports very easily.

I'd rate it eight out of ten.

We have multiple firewalls linked through a VPN. There is traffic from several branches and multiple points of failure, so you need to analyze this traffic to know what's coming in and going out. When you have more chains, there are more points of failure that can be exploited.  

I use FortiAnalyzer on-premise and on the cloud. I update the solution at least once a year. I always update the firewall to the latest edition, so I can have three months or four months to test it in the VM. I use even more products and also AWS and Azure Cloud. About 9 percent of my company is responsible for security and networking. Everybody's on my team works with FortiAnalyzer.

Our department has three security architects and four network engineers. They are beginning to place assistant administrators on the network. 

FortiAnanalyzer ensures you have an accurate view of all your devices, so you don't need to check each one. The analyzer creates a central point of management and control, giving you insight into what is going on. 

So you want to move through that traffic that's coming in as the lock the analyzer will like to analyze the traffic in real-time so you can know what is going on. Yeah, so you customize it to be able to analyze what you want it to be able to analyze.

One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming. 

FortiAnalyzer also has good storage capacity for storing the logs. The notification capabilities are excellent, too. It sends alerts so always know what is going on. For example, if you're on a break and something goes wrong, it lets you know so can immediately go back and fix it. You don't need to be constantly sitting in front of it. 

The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation. 

They need to update guide so it's more aligned with what the UI shows. The guide has lots of stuff in it, there sometimes you still don't get it. It takes too long for a new version of the documentation to come out. It still works, but the problem is that the UI is completely different, so it's challenging to find things. 

I have used FortiAnalyzer for the last three and a half years.

FortiAnalyzer is stable at the time of release. You don't have problems when you install it. There aren't configuration breaks that you have to go fix. When you update, the transition is smooth. 

FortiAnalyzer is scalable.

I have contacted Fortinet support once or twice, but not for FortiAnalyzer. Some of my clients had a problem with FortiGate and the traffic-shaping policy. The traffic-shaping policy in the later version of FortiGate doesn't work like it used to. 

Fortinet's technical support was dependable, helpful, and knowledgeable about the product. They were prompt and responsive, so it was good. I rate Fortinet support 10 out of 10. 

I was using Cisco ASA before FortiAnalyzer. I started using SonicWall six years ago, and five years I discovered FortiGate. I find FortiAnalyzer easier to use than the other products.

Setting up FortiAnalyzer is a bit complex for a beginner because you have a shallow understanding of what it is. Configuring the advanced features is somewhat challenging, but the basic setup isn't that tough. 

Setting up FortiAnalyzer takes around five to 10 minutes. I rate my setup experience 10 out of 10. After deployment, there isn't too much maintenance. It's just the usual updates. That's it.

I do the setup in-house. If I'm setting FortiAnalyzer for a client, I will typically walk them through step by step with the team, so they know how to set it up and what everything does. 

I rate FortiAnalyzer six out of 10 for affordability. FortiAnalyzer pricing isn't steady. It changes each quarter or year. That's one of the main problems in West Abaco because most businesses here are small or medium-sized enterprises. It makes budgeting complicated. You always want to pay the same price on the subscription.

At the same time, I think Fortinet pricing is reasonable compared to all the others. The value you get from Fortinet is better because it beats other vendors in terms of performance, functionality, and efficiency. New firewalls like Alexa are trying to compete in pricing, and people are looking into it to see, but Fortinet is good for now. However, they need to work on keeping the price consistent.  

I rate FortiAnalyzer nine out of 10. My advice to anyone implementing FortiAnalyzer is to read about a product. If you do your homework, it's easier to set up. The next thing is to understand your environment, especially if you have multiple links over your network that leave you more vulnerable to attacks. 

The more links you have, the more exposed you are to attacks. It is possible that one link can be vulnerable, and you won't take notice.FortiAnalyzer is the best choice. 

We use this solution to centralize the monitoring on Forti Fabrics. We monitor all firewalls and use this solution for incident management.

This solution offers one view of incident management which has been the most valuable feature. 

When using this solution, you need a high-level expert to make it work as it should. We hired IT support who had knowledge of the network and firewall. For the initial step, you need a Forti expert. 

We have used this solution for one year. 

This is a stable solution. 

This is a scalable solution. 

We have a support expert who contacts Forti when we have a problem. If we come across a bug, we need to involve Forti and open a ticket for support.

We hired a consultant to complete the setup as it is not straightforward and requires an expert. The setup took a few days. Four IT staff look after maintenance of this solution.

The enterprise version of this solution is costly. We have considered FortiAuthenticator for network control, but the pricing was focused on the larger companies and didn't suit our needs as a smaller business.

The pricing for this solution is on an annual basis. Databases, a virus scanner, and intrusion detection is included.

We have previously looked into Sophos UTM and Palo Alto.

I would rate this solution an eight out of ten. 

We use FortiAnalyzer as our indicator of compromise solution, and I'm also running some SOC into it. 

FortiAnalyzer's reporting features like graphs, threat intelligence, and vulnerabilities analysis are helpful. Fortinet knows how to do reporting. You can customize your reports to show exactly what you want to analyze. It's user-friendly and doesn't require a lot of effort. 

The hub is another feature that's good to use. FortiAnalyzer can be connected to other Fortinet devices via the hub. It isn't restricted, and it's all controlled by FortiManager. It can also integrate all the opcodes to one box. 

If Fortinet could introduce some firewalling or maybe FortiAnalyzer on the cloud, that would be interesting because I've never seen it on a cloud. 

We've been using FortiAnalyzer since 2015. 

FortiAnalyzer is stable. It will do the work as long as your FortiGate is stable. It depends more on the FortiGate, so if your FortiGate is cool, there's no problem. If there is a problem, you can bypass it most of the time. I can't say that there are no issues. I don't want to lie.

FortiAnalyzer is scalable. It can even take over traffic from other analyzers. You can connect as many analyzers as you want to it. 

I used a McAfee SIEM solution before at my previous employer, but it's not as powerful as FortiAnalyzer. I used a Rapid7 solution and Cisco FirePOWER, which are both weak.

We don't need to do much to install FortiAnalyzer because it always depends on FortiGate. You need to deploy FortiGate before you install it. That's why I say that I see it as a dummy box. I don't see anything interesting in it. It's only a support structure.

I rate FortiAnalyzer seven out of 10. It's a very user-friendly box. You don't even need to know the CLI. It has a CLI, but you don't need to know it because the GUI is excellent. It's always doing its duty to keep up with the reporting. 

The clients using this solution have wifi for their guests and for their own users. They want to know which user has used their wifi to access the internet, and probably use this knowledge for a kind of security management purpose.

The solution is quite easy to deploy. For the user, they don't need to have a lot of technical know-how. It is easy to generate the report for review by the management.

The solution is stable and reliable.

We have not faced any scalability issues.

The solution should be more price competitive.

I've used the solution for one or two years. I used it on a recent project.

However, the first time I used this product was in 2006 for our own infrastructure. We are not using it in our infrastructure anymore.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

In terms of scalability, it really depends. For our customer, the SME customer, not that many people need it. If you talk about scalability around analysis, related to the hub and space, the hub disk size, and the capacity of the box, for the on-prem model, we need to choose it with some buffer. We can't foresee any scalability issue for that customer. 

We only have one client on the solution. 

While I haven't directly dealt with technical support, I have not heard any complaints from my colleagues that may have. I would say that the support has been satisfactory for the moment.

The initial setup is pretty straightforward. That said, I didn't handle it directly. We had an internal team that did the implementation. 

Most of the time, one engineer is sufficient for a small deployment, just two AP, one firewall, and one analyzer.

The implementation work was done by my engineers. We did not need any outside assistance from any integrators or consultants. 

I can't remember if they have a new license for software maintenance. They have maintenance that is charged annually. Unlike a firewall, they have a UTM license you need to pay annually and then only an annual maintenance cost for the hardware, for FortiAnalyzer.

I'm not sure what the exact price is at the moment. However, my understanding is the pricing could be better.

I would recommend the solution to others. We have been happy with its overall capabilities. I'd rate the solution at an eight out of ten.

We're a managed service provider and we use Fortinet FortiAnalyzer to generate reports for our customers. We manage our customer's Fortinet environment and FortiAnalyzer allows us to send a monthly report or on-demand report to our customers.

The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well.

The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release.

In a future release, if they could turn they could turn Fortinet FortiAnalyzer into a multi-vendor supporting tool it would be awesome. However, I do not think this will happen.

I used Fortinet FortiAnalyzer for approximately two years.

Fortinet FortiAnalyzer is scalable.

Fortinet FortiAnalyzer is easy to scale. We have approximately 50-100 employees using this solution.

We have other log analyzers, but we have found with Fortinet FortiAnalyzerwhen you have a Fortinet environment, it's fully integrated. This was what we were looking for, we were not looking for multi-vendor solutions, we were looking for the best log analysis tool for Fortinet.

The solution is easy to set up.

We found the price of Fortinet FortiAnalyzer to be reasonable.

I would advise those wanting to use Fortinet FortiAnalyzer to use an MSP, to use a managed service provider, they can call us.

I rate Fortinet FortiAnalyzer an eight out of ten.

The primary use case for Analyzer, is for keeping the logs and for different types of reporting.

The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally.

In terms of what can be improved, of course the cloud storage possibilities are there, but the cost and the renewal parts are high. Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult.

We have been selling and supporting FortiAnalyzer for customers for three to four years.

All the Fortinet services are very stable products.

Maintenance and networking are under the Fortinet warranty so we cannot do anything on that. It means we can just coordinate things. It is based on the ticket.

I don't think the built-in memory can be upgraded for the Analyzer. I think it is not possible. That means that the hardware is more suitable for large companies.

Their support is fairly good.

The initial setup was simple.

In terms of fees, one is subscription and one is the hardware warranty. There are two types of subscriptions - one is a security subscription and the other one is the support.

A lot of products are coming with built-in facilities, but FortiAnalyzer is a much better solution. People may like it, but affordability is a problem.

For customers who need to have different types of reporting presentable to different levels of hierarchy, FortiAnalyzer is a lovely solution. Otherwise, there is no point in getting some logs. It should be presentable.

On a scale of one to ten, I'll give FortiAnalyzer an eight or nine.