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Manager of Stragetic Accounts at Ondu
Reseller
Top 5Leaderboard
Jun 30, 2025
Provides robust cybersecurity capabilities with excellent customer support
Pros and Cons
  • "The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity."

    What is our primary use case?

    Fortinet FortiAnalyzer is used for vulnerabilities with cyber attacks.

    The clients are in different industries, including private sectors such as retail, industry, healthcare, financial, banks, and others. There are no government clients.

    For clients in banking, financial, and retail sectors, Fortinet FortiAnalyzer prepares them for attacks and helps prevent security incidents.

    What is most valuable?

    The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity.

    The ability to create custom reports and dashboards has helped improve understanding and provided clients with better cybersecurity solutions through the analyzer.

    The integration of Fortinet FortiAnalyzer with SIEM solutions and other security solutions is very important because client solutions are not heterogeneous. Clients typically have multiple solution providers, making communication between all systems crucial.

    What needs improvement?

    Fortinet FortiAnalyzer can become even better with integration with other product providers and solution providers.

    For how long have I used the solution?

    I have five years of experience with Fortinet FortiAnalyzer.

    Buyer's Guide
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    April 2026
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    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    The customer service and technical support with Fortinet is very good. I have experience with two different client service models: on-premise solutions and MSP services on a monthly basis. On a scale from 1 to 10, I would rate it as nine.

    Which solution did I use previously and why did I switch?

    Some clients did move to Fortinet from other solutions before, and they have had good experiences with the solution.

    How was the initial setup?

    The initial setup is not complex; it is straightforward.

    What was our ROI?

    The return on investment is very good, and the price-performance ratio is excellent. On a scale of 1 to 10, I would rate their return on investment as eight.

    What's my experience with pricing, setup cost, and licensing?

    I have experience with pricing, licensing, and setup costs as I prepare quotes for clients. While Fortinet FortiAnalyzer might be more expensive than some other solutions, it remains very competitive in the market.

    Which other solutions did I evaluate?

    I do not know the main differences between Fortinet and Cisco or Fortinet and Palo Alto.

    What other advice do I have?

    I have experience with Fortinet solutions and am familiar with FortiReporter, FortiManager, and Fortinet FortiAnalyzer.

    I sell FortiGate but work only in commercial roles. My clients do not use Fortinet FortiAnalyzer with AWS, though I work with various cloud providers including AWS, Google, Azure, Huawei, and IBM for cloud solutions, both private and public.

    The solution is very important for clients to complete their architecture in cybersecurity. Clients need the cyber analyzer and reporting analyzer to complete their security posture.

    Overall rating: 9 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Özden-Aydın - PeerSpot reviewer
    Technology Consultant at 1ware
    Real User
    Top 5Leaderboard
    Dec 29, 2024
    Strong network visibility and streamlined investigations for improved troubleshooting
    Pros and Cons
    • "The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations."
    • "FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong."
    • "A possible improvement for FortiAnalyzer could be in threat intelligence."
    • "A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations."

    What is our primary use case?

    We use FortiAnalyzer for network security operations, primarily to integrate it with FortiGate firewall and Palo Alto for our firewall operations. FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong.

    What is most valuable?

    The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations. When incidents occur in our network, we need to investigate these issues, and FortiAnalyzer provides very strong insights and visibility for troubleshooting and investigation. 

    The solution helps in correlating logs centrally, which is beneficial for customers with multiple branches. It is also very suitable for FortiGate firewall operations, and the integration with other Fortinet solutions is strong.

    What needs improvement?

    A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations.

    For how long have I used the solution?

    I have been working with FortiAnalyzer for almost 15 years.

    What do I think about the stability of the solution?

    The solution is very stable. I would rate its stability as a nine out of ten.

    What do I think about the scalability of the solution?

    FortiAnalyzer is a scalable product. I would rate its scalability as a nine out of ten.

    How are customer service and support?

    FortiAnalyzer has a very responsive technical support team. They are very good and provide excellent assistance.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used other firewalls such as Citrix NetScaler and Palo Alto. The choice to use FortiAnalyzer was primarily because of the strong integration it offers with FortiGate firewall, due to the same vendor relationship.

    How was the initial setup?

    The initial setup of FortiAnalyzer was easy. The configuration involved setting up an IP address and integrating with the FortiGate firewall.

    What about the implementation team?

    I set up FortiAnalyzer by myself. We have a team of five engineers who maintain all data center infrastructures.

    What was our ROI?

    By choosing Fortinet's security fabric solutions, we can receive discounts from the vendor, which effectively reduces costs.

    What's my experience with pricing, setup cost, and licensing?

    In terms of pricing, FortiAnalyzer is not expensive. 

    I would rate the pricing as an eight out of ten.

    Which other solutions did I evaluate?

    I have worked with Citrix NetScaler ADC and Fortinet's FortiADC, however, FortiAnalyzer was chosen for its strong integration with FortiGate firewalls.

    What other advice do I have?

    I strongly recommend FortiAnalyzer for users who are already using other Fortinet solutions. 

    Overall, I rate FortiAnalyzer as a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiAnalyzer
    April 2026
    Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
    885,880 professionals have used our research since 2012.
    MuhammadFarrukh - PeerSpot reviewer
    Vice President at Habib Metropolitan Bank Ltd
    Real User
    Top 20
    May 21, 2024
    Offers detailed log reports, but functionality with third-party tools needs improvement
    Pros and Cons
    • "Provides detailed log reports"
    • "The solution does not function well with third-party tools"

    What is our primary use case?

    It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs. 

    How has it helped my organization?

    In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten. 

    What is most valuable?

    One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months. 

    What needs improvement?

    The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.

    For how long have I used the solution?

    I have been using the solution for three years. 

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly. 

    How are customer service and support?

    I would rate the tech support an eight out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature. 

    How was the initial setup?

    The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization. 

    At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment. 

    What's my experience with pricing, setup cost, and licensing?

    I would rate the solution's pricing a seven out of ten. 

    Which other solutions did I evaluate?


    What other advice do I have?

    The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation. 

    I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors. 

    At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Amarnath Jaiswal - PeerSpot reviewer
    Senior Manager at a manufacturing company with 501-1,000 employees
    Real User
    Top 5
    May 29, 2024
    Useful to analyze logs and generate reports
    Pros and Cons
    • "The most valuable features of the solution are report generation and traffic logs."
    • "I need some improvements in the support team since it is an area where there are certain shortcomings."

    What is our primary use case?

    I use the solution in my company to analyze logs and generate reports.

    What is most valuable?

    The most valuable features of the solution are report generation and traffic logs. The online traffic report in Fortinet FortiAnalyzer is very good. There are different types of reports that one can generate with the tool.

    What needs improvement?

    From my point of view, I think everything is okay with the product.

    I need some improvements in the support team since it is an area where there are certain shortcomings.

    For how long have I used the solution?

    I have been using Fortinet FortiAnalyzer for six months.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a ten out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a ten out of ten.

    The IT team in our company uses the product for report generation. There are around 200 users in our organization, including our core IT team.

    My company gets the product updated with the help of Fortinet's support team. My organization downloads the tool's firmware and updates the solution. The tool offers an easy setup phase.

    How are customer service and support?

    I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer timely support or respond to our company's queries. Every time, the support team asks for logs and configuration from my company. Dealing with the support team is a very tedious task. I rate the technical support a seven out of ten.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    When it came to monitoring and reporting purposes, I used to only use FortiGate's inbuilt features for logs and traffic monitoring. It was only after a while that my company started to use Fortinet FortiAnalyzer.

    How was the initial setup?

    I rate the product's initial setup phase a ten out of ten, where one means it was a difficult process, and ten means it was an easy phase.

    The solution can be deployed in a day.

    What's my experience with pricing, setup cost, and licensing?

    The product's prices are a bit higher than the other solutions available in the market, but I would say that the tool's quality and support are areas that are good.

    What other advice do I have?

    Regarding the support, if a customer wants to support or any technical help with the area of configuration, I think the support team must in a timely manner help the customers and understand their problems.

    I rate the tool a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    João Carvalho - PeerSpot reviewer
    TIO at Fundação de Serralves
    Real User
    Top 5Leaderboard
    May 15, 2024
    Useful for log management and endpoint protection
    Pros and Cons
    • "The most valuable features of the solution are the reports and the playbooks."
    • "I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required."

    What is our primary use case?

    I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.

    What is most valuable?

    The most valuable features of the solution are the reports and the playbooks.

    What needs improvement?

    I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.

    For how long have I used the solution?

    I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution an eight out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution an eight out of ten.

    Two people in my company use the product.

    I use the solution in my company every day.

    How are customer service and support?

    I rate the technical support a nine out of ten.

    Which solution did I use previously and why did I switch?

    I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.

    How was the initial setup?

    My company took care of the tool's initial setup phase for our internal projects.

    The solution is deployed on an on-premises model.

    The solution can be deployed in two days.

    What about the implementation team?

    An implementer took care of the product's implementation process.

    What was our ROI?

    I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

    What other advice do I have?

    The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.

    I recommend the product to others since it is easy to work with and it works very well.

    I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.

    I rate the overall tool an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Systems Engineer at a pharma/biotech company with 51-200 employees
    Real User
    Top 10
    May 14, 2024
    Offers visibility and helps to analyze the traffic but improvement is needed in pricing
    Pros and Cons
    • "Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them."
    • "Fortinet FortiAnalyzer needs to improve its pricing flexibility."

    What is our primary use case?

    Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them.

    What is most valuable?

    The solution provides visibility into traffic. We can view everything from one platform.

    What needs improvement?

    Fortinet FortiAnalyzer needs to improve its pricing flexibility. 

    For how long have I used the solution?

    I have been using the product for a couple of months. 

    What do I think about the stability of the solution?

    I rate the tool's stability a seven out of ten. We have experienced downtime and glitches while using it. These were during the deployment stages, and the vendor helped to fix them. 

    What do I think about the scalability of the solution?

    I rate Fortinet FortiAnalyzer's scalability a nine out of ten. My company has 100 users. 

    Which solution did I use previously and why did I switch?

    I used Palo Alto Panorama before Fortinet FortiAnalyzer. I think Palo Alto Panorama is better. It offers more functionality. We typically need separate solutions for different needs with Fortinet FortiAnalyzer, but Palo Alto Panorama bundles everything into one package. Whether deploying and managing firewalls, analyzing traffic, or managing users, Palo Alto Panorama consolidates it into a single dashboard.

    How was the initial setup?

    Fortinet FortiAnalyzer's deployment is easy. 

    What about the implementation team?

    The tool's deployment was done by a third party. 

    What's my experience with pricing, setup cost, and licensing?

    I rate Fortinet FortiAnalyzer's pricing as five out of ten. 

    What other advice do I have?

    We recently switched to the product and are in the stages of a learning curve. I rate the overall product a five out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Information Security Engineer at a tech services company with 11-50 employees
    User
    Top 20
    Dec 30, 2024
    Enables us to gain clearer view of threats through advanced analytics and comprehensive reporting
    Pros and Cons
    • "Fortinet FortiAnalyzer comes with a lot of prebuilt reports out of the box, making it easy for our team to generate necessary reports without much struggle."
    • "I recommend Fortinet FortiAnalyzer."
    • "One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products."
    • "One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products."

    What is our primary use case?

    The primary use case of Fortinet FortiAnalyzer in our organization is to gain more visibility into traffic, such as creating reports on highest bandwidth users over time. It also serves as a central log repository, aiding in threat detection by showing indicators of compromise and emerging threats.

    What is most valuable?

    Fortinet FortiAnalyzer comes with a lot of prebuilt reports out of the box, making it easy for our team to generate necessary reports without much struggle. It provides better visibility, allowing us to have a clearer view of threats. The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.

    What needs improvement?

    One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products.

    For how long have I used the solution?

    I have been working with Fortinet FortiAnalyzer for five years.

    What do I think about the stability of the solution?

    There have been no significant performance or stability issues with Fortinet FortiAnalyzer. Sizing is always done well beforehand.

    What do I think about the scalability of the solution?

    Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.

    How are customer service and support?

    Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive. I have interacted with them multiple times without any complaints.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I do not have experience working with any other log management solutions.

    How was the initial setup?

    The initial setup process was straightforward. It involved running the OVA on a virtual environment, setting up IPs, DNS, and static cloud, followed by accessing the web interface for integration with other products.

    What's my experience with pricing, setup cost, and licensing?

    I do not interact with the pricing or licensing component of the business, so I do not know about it.

    What other advice do I have?

    I recommend Fortinet FortiAnalyzer. It provides valuable tools for the organization by presenting better reports that help in management decision-making. It is a valuable solution that can be improved by enhancing its third-party product support. 

    Overall, I would rate Fortinet FortiAnalyzer nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    LinhNguyen7 - PeerSpot reviewer
    IT Manager at PTECH
    Real User
    Top 5Leaderboard
    Jun 26, 2024
    Offers protection to network from attacks
    Pros and Cons
    • "It is one of the best firewall products."
    • "The product's high price is an area of concern where improvements are required."

    What is our primary use case?

    I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.

    What is most valuable?

    The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.

    What needs improvement?

    The product's high price is an area of concern where improvements are required.

    For how long have I used the solution?

    I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.

    What do I think about the stability of the solution?

    It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

    What do I think about the scalability of the solution?

    If I consider my company's customers, some are government organizations.

    How are customer service and support?

    I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    For installation, I approached a technology company in Vietnam that provides the required team support.

    The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.

    The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.

    What's my experience with pricing, setup cost, and licensing?

    The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.

    What other advice do I have?

    For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.

    One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.

    The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.

    The solution has impacted our company's operational costs by reducing them by 30 percent.

    The performance offered by the product is high only when the network traffic is normal.

    It is one of the best firewall products.

    I rate the overall tool an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2026
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    Buyer's Guide
    Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.