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reviewer2385126 - PeerSpot reviewer
Head Cyberdefense at a tech vendor with 5,001-10,000 employees
MSP
Top 5
Offers fast report generation and logging with easy deployment
Pros and Cons
  • "Report generation is very easy"
  • "The upgradation process is slow"

What is our primary use case?

As part of a company, we manage customers of Fortinet FortiAnalyzer. The solution is used to analyze and locate traffic in a particular network. 

How has it helped my organization?

Fortinet FortiAnalyzer has helped my organization improve operational efficiency. The company has been using it for ten years. 

What is most valuable?

Report generation is very easy when using Fortinet FortiAnalyzer. Checking and reading the logs becomes seamless with the solution. Fortinet FortiAnalyzer also allows fast logging on a license when requesting information. For example, when you are trying to locate a logged destination or using the tool to find an error or fault, the basic networking is very fast. 

What needs improvement?

The upgrade process for Fortinet FortiAnalyzer is slow. 

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For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years. 

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a stable product. 

What do I think about the scalability of the solution?

The solution is highly scalable. 

How was the initial setup?

It's easy to deploy Fortinet FortiAnalyzer. The solution needs to be upgraded every two or three years. The product is very easy to maintain. 

What's my experience with pricing, setup cost, and licensing?

Due to the multiple features and the large environment compatibility, the solution is quite expensive. I would rate the pricing an eight out of ten. 

Which other solutions did I evaluate?

At our company, Kibana is sometimes used to pull logs and develop graphical representations from it. 

What other advice do I have?

I would rate the solution an eight out of ten. I would advise others never to jump into upgrading to the latest firmware; wait until the present environment products are being used. There have been bad releases in the past, so everyone needs to carefully analyze options. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Security Manager at Alternative Solutions
Real User
Top 5
Scales well, helpful GUI, and useful automation
Pros and Cons
  • "The most valuable features of Fortinet FortiAnalyzer are the GUI and there is automation that can be done with playbooks and mini-books."
  • "Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful."

What is our primary use case?

My clients mainly use Fortinet FortiAnalyzer for the log and automation.

This solution can be deployed on-premise and on the cloud.

What is most valuable?

The most valuable features of Fortinet FortiAnalyzer are the GUI and there is automation that can be done with playbooks and mini-books.

What needs improvement?

Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately four years.

What do I think about the stability of the solution?

The stability of Fortinet FortiAnalyzer is good.

I rate the stability of Fortinet FortiAnalyzer a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

This solution is suitable for all sized companies.

I rate the scalability of Fortinet FortiAnalyzer a nine out of ten.

How are customer service and support?

My clients had a mixed experience with the support from Fortinet FortiAnalyzer. Some had good experiences and others had poor experiences.

I rate the support of Fortinet FortiAnalyzer a ten out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My customers have tried Palo Alto Panorama and we only had positive feedback from Fortinet FortiAnalyzer.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is simple.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiAnalyzer is expensive.

I rate the price of Fortinet FortiAnalyzer a ten out of ten.

What other advice do I have?

I rate Fortinet FortiAnalyzer a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
June 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer1217868 - PeerSpot reviewer
Information security officer at a financial services firm with 1-10 employees
Real User
Good value for money, works well with other Fortinet solutions, and has helpful support
Pros and Cons
  • "The log events are quite useful for us."
  • "We'd like to see more embedded features."

What is our primary use case?

The solution is used for grabbing logs. It is designed for log aggregation of all Fortigate firewalls and to give visibility of traffic and usage. 

What is most valuable?

The log events are quite useful for us. The events aggregation from various Fortigate products makes it very helpful.

Technical support is helpful.

The stability is excellent.

This is a highly scalable product.

The setup is straightforward. 

What needs improvement?

We'd like to see more embedded features.

We'd like to see more SIEM capabilities. I'd love to see this merged with FortiSIEM for example. 

For how long have I used the solution?

I've been using the solution for around 20 years. 

What do I think about the stability of the solution?

The stability is great. I'd rate it ten out of ten for reliability. We rarely have any issues. 

What do I think about the scalability of the solution?

You pay compared to the volume of logs you collect. It is very scalable. It's highly expandable. On a scale from one to ten, I'd rate the scalability ten out of ten. 

We have less than five network engineers using the product. 

How are customer service and support?

I've dealt with support in the past and found them helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a variety of Fortigate products.

We did not use a different vendor previously. There is no other real option. We did try to use the free version of Splunk. We moved to Fortianalyzer as it works better in Fortinet products. Splunk is harder to fit into other Fortinet products. 

How was the initial setup?

The installation process only takes a couple of hours. It is easy to install. 

The maintenance is very minimal. One person can handle maintenance tasks. 

What about the implementation team?

We do use specialized consultants occasionally. However, I have been able to do it by myself as well in the past.

What's my experience with pricing, setup cost, and licensing?

I cannot speak of the exact price. Someone else manages the contract. However, you do get good value for your money. It's not overly expensive. 

As it is on-premises, you do need some on-prem resources. You need a traditional hypervisor and need the ability to host the solution on your premises. 

What other advice do I have?

We're customers and end-users. 

We are using the latest version of the solution typically. 

I'd recommend the solution to other users. 

I would rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Engineer at Dejpaad
Real User
Top 5
Easy to set up with good performance and reliability
Pros and Cons
  • "It's easy to set up the product."
  • "The solution costs too much."

What is our primary use case?

We use the solution for just one company for the analysis of the FortiGate switch.

What is most valuable?

The solution is scalable. 

The performance is good.

It's easy to set up the product. 

What needs improvement?

The solution costs too much. 

For how long have I used the solution?

I've used the solution for about three years. 

What do I think about the stability of the solution?

The solution has been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable product and expands well.

Only admins use the solution. There are three to four people with direct access to the product. 

How are customer service and support?

I do not have access to technical support. In Iran, we have sanctions, and so we cannot get support. 

How was the initial setup?

The initial setup is pretty straightforward and simple. It's not overly complex or difficult to manage. We can deploy it in about two hours. You only need one person to handle the deployment and maintenance tasks as it is very simple. 

What was our ROI?

We have witnessed a bit of an ROI and find the product to be worth the cost. 

What's my experience with pricing, setup cost, and licensing?

We do need to pay for a license, and the payment is made yearly. There are no extra costs associated with the product beyond the main licensing fee. 

It is an expensive solution. 

Which other solutions did I evaluate?

We did not evaluate other solutions before choosing this product.

What other advice do I have?

Overall, I'd rate the product eight out of ten in terms of its functionality. I have been pleased with its capabilities so far. I'd recommend the solution to others. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1247817 - PeerSpot reviewer
Presales Technical Specialist at a computer software company with 201-500 employees
Real User
Simple, straightforward, and stable
Pros and Cons
  • "I like its simplicity. It is straightforward. We get reports and emails about the logs, and that's it."
  • "The cloud version can be expensive. If the customers could get the resources to store the logs on-premises, it would be much better."

What is our primary use case?

It is used to get the logs of all boxes that a customer has.

What is most valuable?

I like its simplicity. It is straightforward. We get reports and emails about the logs, and that's it. 

What needs improvement?

The cloud version can be expensive. If the customers could get the resources to store the logs on-premises, it would be much better.

In terms of features, there is no need for additional features.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

What about the implementation team?

We need only one engineer for its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is acceptable for on-premises, but it is expensive for the cloud. 

What other advice do I have?

I would rate it a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director General CEO at SC Telecom
Real User
Overall effective equipment management
Pros and Cons
  • "Fortinet FortiAnalyzer is a complete package for managing our equipment."
  • "The support could be better for Fortinet FortiAnalyzer here in Mexico."

What is most valuable?

Fortinet FortiAnalyzer is a complete package for managing our equipment.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately six years.

How are customer service and support?

The support could be better for Fortinet FortiAnalyzer here in Mexico.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yusuke Murasato - PeerSpot reviewer
IT Network, Security Engineer at Zuken Netwave
Real User
Top 20
Beneficial trigger actions(on Event Handler feature), easy to install, and scalable
Pros and Cons
  • "Based on the logs of Fortinet FortiAnalyzer you can have it trigger actions. For example, if the log has a word or a sentence you specified it can send an alert or Syslog to an email address."
  • "Fortinet FortiAnalyzer cannot receive any queries. They should add this feature in the future to help manage solutions."

What is our primary use case?

I use Fortinet FortiAnalyzer to analyze network logs for increased security protection.

How has it helped my organization?

We can see and know our network traffic graphically.

What is most valuable?

Based on the logs of Fortinet FortiAnalyzer you can have it trigger actions. For example, if the log has a word or a sentence you specified it can send an alert to an email address or SNMP trap.

What needs improvement?

Fortinet FortiAnalyzer cannot use as SNMP Manager so cannnot receive any queries of SNMP. They should add this feature in the future to help manage solutions.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately eight years.

What do I think about the stability of the solution?

I have found the solution to be stable. However, when the computer's resources are low the analysis becomes slow. There could be some optimization done.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable. It can handle small to large-scale analysis.

How was the initial setup?

The initial installation is easy. You set up the interface IP address and then you can have access. If you use the web GUI, it's very easy to connect to FortiGate and other Fortinet solutions.

What other advice do I have?

If a company purchases FortiGate they should purchase Fortinet FortiAnalyzer together. The reason is FortiGate does not have an interface for analyzing logs but if you have the Fortinet FortiAnalyzer it can analyze logs and give reports on the logs giving you more protection.

I rate Fortinet FortiAnalyzer a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1526976 - PeerSpot reviewer
IT Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Straightforward to set up and simple to use but could have a better reporting module
Pros and Cons
  • "The initial setup is straightforward."
  • "The pricing could be better. They could work to make it more competitive on the market."

What is our primary use case?

We primarily use it for logging collection. 

What is most valuable?

It's a simple log collection tool. There isn't too much that's special or unique about it. 

It meets our expectations for the most part.

The solution does offer very useful integration capabilities. 

The interface is fine.

The initial setup is straightforward. 

What needs improvement?

The pricing could be better. They could work to make it more competitive on the market.

The report module could be simplified a bit to make it easier to use. 

Technical support has been very bad. They should work to improve their level of service.

For how long have I used the solution?

I've been dealing with the solution for about seven years at this point. It's been a while. I have a lot of experience with it. 

What do I think about the stability of the solution?

The solution is stable and there are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good. 

What do I think about the scalability of the solution?

The scalability might be limited depending on the installation.

How are customer service and technical support?

We haven't been happy with technical support. We find the service to be quite bad. For example, in our last experience dealing with them, we had multiple issues and the outcomes were not great. We were disappointed with the help we received. 

How was the initial setup?

The initial setup is not overly complex or difficult. It's straightforward enough. A company shouldn't have any issues with the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing isn't the least expensive on the market. They could work to improve it to make it more interesting for other companies. Adjusting pricing might be a good move.

Which other solutions did I evaluate?

I've personally looked into other security solutions, just to understand the market for myself. I've personally compared Fortinet, Meraki, Check Point, and Cisco ASA Firewall in terms of their safety and security capabilities. 

What other advice do I have?

We're Fortinet partners. We have a business relationship with the company.

I'd give the solution a rating of six out of ten.

I'd still recommend it to other users, however. If the reporting, interface, and tech support were a bit better, I'd rate it higher. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.