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Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
An economical solution that provides good standard reports and is easy to troubleshoot
Pros and Cons
  • "The solution provides good standardized reports and is easy to troubleshoot."
  • "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."

What is our primary use case?

Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution. 

What is most valuable?

The solution provides good standardized reports and is easy to troubleshoot. 

What needs improvement?

The solution should include the ability to customize reports so that customers receive greater value and high level reporting. 

I would also like to be able to view a real-time log. 

For how long have I used the solution?

I have been using the solution for seven years. 

Buyer's Guide
Fortinet FortiAnalyzer
October 2025
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What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I rate it a seven out of ten. 

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward and is accomplished via quick installation.  

What about the implementation team?

We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs. 

What's my experience with pricing, setup cost, and licensing?

The hardware has a one-time cost and maintenance is paid by annual subscription. 

Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians. 

The solution is not that expensive and I rate it a five out of ten. 

What other advice do I have?

The solution pairs very well with other Fortinet products.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Daniel Coleman - PeerSpot reviewer
CEO/CTO at Eunoia Design
Real User
It creates a central point of management and control, giving you real-time insight into what is going on.
Pros and Cons
  • "One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming."
  • "The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation."

What is our primary use case?

We have multiple firewalls linked through a VPN. There is traffic from several branches and multiple points of failure, so you need to analyze this traffic to know what's coming in and going out. When you have more chains, there are more points of failure that can be exploited.  

I use FortiAnalyzer on-premise and on the cloud. I update the solution at least once a year. I always update the firewall to the latest edition, so I can have three months or four months to test it in the VM. I use even more products and also AWS and Azure Cloud. About 9 percent of my company is responsible for security and networking. Everybody's on my team works with FortiAnalyzer.

Our department has three security architects and four network engineers. They are beginning to place assistant administrators on the network. 

How has it helped my organization?

FortiAnanalyzer ensures you have an accurate view of all your devices, so you don't need to check each one. The analyzer creates a central point of management and control, giving you insight into what is going on. 

So you want to move through that traffic that's coming in as the lock the analyzer will like to analyze the traffic in real-time so you can know what is going on. Yeah, so you customize it to be able to analyze what you want it to be able to analyze.

What is most valuable?

One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming. 

FortiAnalyzer also has good storage capacity for storing the logs. The notification capabilities are excellent, too. It sends alerts so always know what is going on. For example, if you're on a break and something goes wrong, it lets you know so can immediately go back and fix it. You don't need to be constantly sitting in front of it. 

What needs improvement?

The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation. 

They need to update guide so it's more aligned with what the UI shows. The guide has lots of stuff in it, there sometimes you still don't get it. It takes too long for a new version of the documentation to come out. It still works, but the problem is that the UI is completely different, so it's challenging to find things. 

For how long have I used the solution?

I have used FortiAnalyzer for the last three and a half years.

What do I think about the stability of the solution?

FortiAnalyzer is stable at the time of release. You don't have problems when you install it. There aren't configuration breaks that you have to go fix. When you update, the transition is smooth. 

What do I think about the scalability of the solution?

FortiAnalyzer is scalable.

How are customer service and support?

I have contacted Fortinet support once or twice, but not for FortiAnalyzer. Some of my clients had a problem with FortiGate and the traffic-shaping policy. The traffic-shaping policy in the later version of FortiGate doesn't work like it used to. 

Fortinet's technical support was dependable, helpful, and knowledgeable about the product. They were prompt and responsive, so it was good. I rate Fortinet support 10 out of 10. 

Which solution did I use previously and why did I switch?

I was using Cisco ASA before FortiAnalyzer. I started using SonicWall six years ago, and five years I discovered FortiGate. I find FortiAnalyzer easier to use than the other products.

How was the initial setup?

Setting up FortiAnalyzer is a bit complex for a beginner because you have a shallow understanding of what it is. Configuring the advanced features is somewhat challenging, but the basic setup isn't that tough. 

Setting up FortiAnalyzer takes around five to 10 minutes. I rate my setup experience 10 out of 10. After deployment, there isn't too much maintenance. It's just the usual updates. That's it.

What about the implementation team?

I do the setup in-house. If I'm setting FortiAnalyzer for a client, I will typically walk them through step by step with the team, so they know how to set it up and what everything does. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiAnalyzer six out of 10 for affordability. FortiAnalyzer pricing isn't steady. It changes each quarter or year. That's one of the main problems in West Abaco because most businesses here are small or medium-sized enterprises. It makes budgeting complicated. You always want to pay the same price on the subscription.

At the same time, I think Fortinet pricing is reasonable compared to all the others. The value you get from Fortinet is better because it beats other vendors in terms of performance, functionality, and efficiency. New firewalls like Alexa are trying to compete in pricing, and people are looking into it to see, but Fortinet is good for now. However, they need to work on keeping the price consistent.  

What other advice do I have?

I rate FortiAnalyzer nine out of 10. My advice to anyone implementing FortiAnalyzer is to read about a product. If you do your homework, it's easier to set up. The next thing is to understand your environment, especially if you have multiple links over your network that leave you more vulnerable to attacks. 

The more links you have, the more exposed you are to attacks. It is possible that one link can be vulnerable, and you won't take notice.FortiAnalyzer is the best choice. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
October 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,408 professionals have used our research since 2012.
Zsolt Zalka - PeerSpot reviewer
Corporate IT Manager at PRopex Furnishing Solutions
Real User
Stable log management support system that offers a centralized view of incident reports
Pros and Cons
  • "This solution offers one view of incident management which has been the most valuable feature."
  • "When using this solution, you need a high-level expert to make it work as it should."

What is our primary use case?

We use this solution to centralize the monitoring on Forti Fabrics. We monitor all firewalls and use this solution for incident management.

What is most valuable?

This solution offers one view of incident management which has been the most valuable feature. 

What needs improvement?

When using this solution, you need a high-level expert to make it work as it should. We hired IT support who had knowledge of the network and firewall. For the initial step, you need a Forti expert. 

For how long have I used the solution?

We have used this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

We have a support expert who contacts Forti when we have a problem. If we come across a bug, we need to involve Forti and open a ticket for support.

How was the initial setup?

We hired a consultant to complete the setup as it is not straightforward and requires an expert. The setup took a few days. Four IT staff look after maintenance of this solution.

What's my experience with pricing, setup cost, and licensing?

The enterprise version of this solution is costly. We have considered FortiAuthenticator for network control, but the pricing was focused on the larger companies and didn't suit our needs as a smaller business.

The pricing for this solution is on an annual basis. Databases, a virus scanner, and intrusion detection is included.

Which other solutions did I evaluate?

We have previously looked into Sophos UTM and Palo Alto.

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
User-friendly, easy to deploy and simple to create reports
Pros and Cons
  • "The solution is quite easy to deploy."
  • "The solution should be more price competitive."

How has it helped my organization?

The clients using this solution have wifi for their guests and for their own users. They want to know which user has used their wifi to access the internet, and probably use this knowledge for a kind of security management purpose.

What is most valuable?

The solution is quite easy to deploy. For the user, they don't need to have a lot of technical know-how. It is easy to generate the report for review by the management.

The solution is stable and reliable.

We have not faced any scalability issues.

What needs improvement?

The solution should be more price competitive.

For how long have I used the solution?

I've used the solution for one or two years. I used it on a recent project.

However, the first time I used this product was in 2006 for our own infrastructure. We are not using it in our infrastructure anymore.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

What do I think about the scalability of the solution?

In terms of scalability, it really depends. For our customer, the SME customer, not that many people need it. If you talk about scalability around analysis, related to the hub and space, the hub disk size, and the capacity of the box, for the on-prem model, we need to choose it with some buffer. We can't foresee any scalability issue for that customer. 

We only have one client on the solution. 

How are customer service and support?

While I haven't directly dealt with technical support, I have not heard any complaints from my colleagues that may have. I would say that the support has been satisfactory for the moment.

How was the initial setup?

The initial setup is pretty straightforward. That said, I didn't handle it directly. We had an internal team that did the implementation. 

Most of the time, one engineer is sufficient for a small deployment, just two AP, one firewall, and one analyzer.

What about the implementation team?

The implementation work was done by my engineers. We did not need any outside assistance from any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

I can't remember if they have a new license for software maintenance. They have maintenance that is charged annually. Unlike a firewall, they have a UTM license you need to pay annually and then only an annual maintenance cost for the hardware, for FortiAnalyzer.

I'm not sure what the exact price is at the moment. However, my understanding is the pricing could be better.

What other advice do I have?

I would recommend the solution to others. We have been happy with its overall capabilities. I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1718736 - PeerSpot reviewer
Vice President of Innovation and Customer Solutions at a tech services company with 201-500 employees
Real User
Useful reports, scalable, and priced well
Pros and Cons
  • "The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well."
  • "The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release."

What is our primary use case?

We're a managed service provider and we use Fortinet FortiAnalyzer to generate reports for our customers. We manage our customer's Fortinet environment and FortiAnalyzer allows us to send a monthly report or on-demand report to our customers.

What is most valuable?

The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well.

What needs improvement?

The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release.

In a future release, if they could turn they could turn Fortinet FortiAnalyzer into a multi-vendor supporting tool it would be awesome. However, I do not think this will happen.

For how long have I used the solution?

I used Fortinet FortiAnalyzer for approximately two years.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

Fortinet FortiAnalyzer is easy to scale. We have approximately 50-100 employees using this solution.

Which solution did I use previously and why did I switch?

We have other log analyzers, but we have found with Fortinet FortiAnalyzerwhen you have a Fortinet environment, it's fully integrated. This was what we were looking for, we were not looking for multi-vendor solutions, we were looking for the best log analysis tool for Fortinet.

How was the initial setup?

The solution is easy to set up.

What's my experience with pricing, setup cost, and licensing?

We found the price of Fortinet FortiAnalyzer to be reasonable.

What other advice do I have?

I would advise those wanting to use Fortinet FortiAnalyzer to use an MSP, to use a managed service provider, they can call us.

I rate Fortinet FortiAnalyzer an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer953235 - PeerSpot reviewer
Security Engineer at a recreational facilities/services company with 10,001+ employees
Real User
It runs very well on its own and doesn't really need much TLC
Pros and Cons
  • "FortiAnalyzer has a robust ability to find a compromised host on your network, and when you identify a compromised host, you can address it."
  • "Though FortiAnalyzer has improved over the last few versions, the user interface still has room for improvement. It's a bit dated-looking."

What is our primary use case?

The normal use case for FortiAnalyzer is log review, log analysis, etc.

How has it helped my organization?

FortiAnalyzer makes it much easier for us to find an apparently compromised host on the network.

What is most valuable?

FortiAnalyzer has a robust ability to find a compromised host on your network, and when you identify a compromised host, you can address it.

What needs improvement?

Though FortiAnalyzer has improved over the last few versions, the user interface still has room for improvement. It's a bit dated-looking. I guess that's the nicest way to describe it. In FortiAnalyzer, I would like the ability to turn off some of the services. So, for example, FortiAnalyzer can take data from FortiCamera products and turn off the FortiCamera stuff to lighten the load on the box or turn off the FortiSock product.

For how long have I used the solution?

I've been using FortiAnalyzer for about seven years.

What do I think about the stability of the solution?

FortiAnalyzer is really stable. It runs very well on its own and doesn't really need much TLC. It's a good product.

What do I think about the scalability of the solution?

It's pretty scalable. The units that we have are the right size for the amount of stuff that we're running, but they do have products that scale up to handle significantly more Fortigate firewalls in log stuff than we do. I would say about 20 people use FortiAnalyzer. There's me, the security engineer, and the network engineering team, which uses it to look at stuff on the firewalls or check the firewall logs. And our information security group uses it to look at stuff that's going on with the firewalls as well as compromised hosts. It is being used pretty well as we get further down the path of deploying our FortiGate-managed endpoint product. There'll be more users and probably more use cases for it in the future.

Which solution did I use previously and why did I switch?

I haven't really used a different solution previously. We've always used FortiAnalyzer in concert with Splunk.

How was the initial setup?

FortiAnalyzer is a pretty straightforward product to deploy. It took half a day to deploy a pair of FortiAnalyzers and set them up in high availability mode. I deployed it by myself. These are hardware appliances, so there were a couple of devices that needed to be racked, powered, and configured.

What's my experience with pricing, setup cost, and licensing?

I believe that these devices were procured with a five-year maintenance and support license up front. I work at a university, so the vendor provides a considerable higher ed discount.

Which other solutions did I evaluate?

It's all part of our Fortinet ecosystem, so we didn't really consider alternatives. I have a significant investment in FortiGate firewalls, so it just made sense to add FortiAnalyzer.

What other advice do I have?

I rate FortiAnalyzer eight out of 10. It does an outstanding job of what it does. But the vendor doesn't necessarily live up to the hype, which is why it only got an eight out of 10. There's a lot of hype about the Fortinet security fabric. But for the large customers that buy their large firewalls and deploy them in infrastructure components, the Fortinet fabric does not work. If you are considering FortiAnalyzer, I suggest having a complete understanding of how your firewall infrastructure works in terms of what data you're going to and from it for analysis and what you're looking for in that analysis.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mikko Mäki-Valkama - PeerSpot reviewer
System Specialist at Databros
Reseller
Top 5
Easy to get reports and read specific logs
Pros and Cons
  • "With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs."
  • "Fortinet has a new bug every month, which needs to be improved."

What is our primary use case?

Our clients use Fortinet FortiAnalyzer to analyze and locate the traffic in their network. Since it's a big customer, they have both Fortinet FortiAnalyzer and Fortinet FortiManager.

What is most valuable?

With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs. It provides fast log analysis for getting information. The solution helps locate if a destination is blocked or a machine communicates with the right port or server. Basic debugging can be done quickly using Fortinet FortiAnalyzer.

What needs improvement?

Fortinet has a new bug every month, which needs to be improved.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a really stable solution and does not have any bugs.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is a scalable solution.

Which solution did I use previously and why did I switch?

I have previously used the Kibana tool.

How was the initial setup?

The solution's initial setup is easy because it's a virtual machine. You have to upgrade it once every two to three years, which is a slow process. However, there aren't many features that need to be updated because the product is good.

What was our ROI?

The solution has been in our organization before I joined. Based on that, I have to say it's a good investment.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiAnalyzer is quite an expensive tool.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

What other advice do I have?

Users should never upgrade to the newest firmware. In the last decade, we have learned to always wait and see. Fortinet has had some bad releases. You must have good quality assurance that the product is bug-free. It is easy to maintain the solution.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Hector Santiago - PeerSpot reviewer
Senior Technical Sales Engineer at Logicalis
MSP
Top 10
A solution for firewall, URL filtering, and SD-WAN
Pros and Cons
  • "We use the solution for enterprise firewalls, URL filtering, and SD-WAN."
  • "The solution could embed monitoring."

What is our primary use case?

We use the solution for enterprise firewalls, URL filtering, and SD-WAN.

What needs improvement?

The solution could embed monitoring.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.

What do I think about the scalability of the solution?

The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is good.

What other advice do I have?

I recommend it because it's a perfect solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
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Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
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Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.