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JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reseller
Top 5
Jan 18, 2024
Comprehensive reporting and efficient log management
Pros and Cons
  • "The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics."
  • "I believe that its technical support is the only aspect that requires significant improvement."

What is our primary use case?

The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.

What is most valuable?

The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.

What needs improvement?

I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.

For how long have I used the solution?

I have been working with it for more than five years.

Buyer's Guide
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September 2026
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What do I think about the stability of the solution?

It offers excellent stability capabilities. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.

How are customer service and support?

The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.

How was the initial setup?

The initial setup was straightforward. I would rate it eight out of ten.

What about the implementation team?

The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.

What other advice do I have?

I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Alberto Vallesa - PeerSpot reviewer
Team Lead Manager at Wizlynx
MSP
Aug 16, 2023
We can collect all gateway information and logs in one location, but it is difficult to modify rules
Pros and Cons
  • "The ability to gather all gateway information and logs in a single location is the most valuable feature."
  • "I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management."

What is our primary use case?

I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.

What is most valuable?

The ability to gather all gateway information and logs in a single location is the most valuable feature.

What needs improvement?

I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four months.

What do I think about the stability of the solution?

In our current environment, Fortinet FortiAnalyzer is stable. 

What do I think about the scalability of the solution?

I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.

How was the initial setup?

The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.

What's my experience with pricing, setup cost, and licensing?

I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a seven out of ten.

We are paying for vendor maintenance support, and so far, the maintenance has been minimal.

I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
September 2026
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
Works at renesas
Real User
Apr 20, 2023
Easy to set up and enables separation of sections with clarity
Pros and Cons
  • "Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
  • "The product should be integrated with other third-party solutions for context exchange."

What is our primary use case?

We use the product to review firewall logs.

What is most valuable?

The solution works fine. Separating sections or conditions on Fortinet FortiAnalyzer is quite clear.

What needs improvement?

The product should be integrated with other third-party solutions for context exchange.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees in our organization use the solution. I would rate the scalability a nine out of ten.

How was the initial setup?

The product is easy to set up.

What other advice do I have?

Around 120 employees work in the technical and maintenance department. I would recommend the solution to other users. I don’t know whether FortiNAC can be integrated with the Fortinet FortiAnalyzer. I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nikhil Katare - PeerSpot reviewer
Assistant Manager IT at Hamilton Housewares
Real User
Apr 3, 2023
A reliable solution with no crashing issues and a good technical support
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
  • "Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer."

What is our primary use case?

Our organization uses Fortinet FortiAnalyzer for logging purposes, including looking and digging deeper into the logs. The second use of the solution is for reporting, especially when we need some bandwidth utilization report with specific applications being used. We even use the solution's alerting functionality, especially during scenarios when our interface goes down.

What is most valuable?

The solution's most important feature is how it allows us in our organization to monitor the traffic. The log analyzer is the most important and best feature of the solution, in my view.

What needs improvement?

Our organization desired a feature in the solution, but it was unavailable. Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer. We also wanted to be able to monitor the utilization of our internet proactively through the dashboard. Since such a facility is unavailable, we approached the technical team, who informed us that this task is not within their purview. The solution's failure to offer a centralized dashboard with certain essential capabilities is an area where the solution can improve. It would be highly beneficial if the solution offered a centralized dashboard to its users.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for two and a half years. Since we use Fortinet FortiAnalyzer 6.2.0 in our company, I would say that we are not working on the latest version of the solution. Also, we are customers of Fortinet FortiAnalyzer.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues. In short, the solution works fine.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten. Approximately five administrators and some others to whom I have given read-only access use the solution.

How are customer service and support?

Since I am quite satisfied with the technical support of the solution, I rate it a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process was quite good because the solution was user-friendly, and anyone could access and track the solution. Even though I rate this solution an initial setup somewhere between seven to eight out of ten, to be more specific, I rate it an eight. Also, in our company, we have deployed the solution on the cloud.

What was our ROI?

In our organization, we would say that the solution is worth its money. The solution comes into the picture when there is some drastic failure in our environment, and we need it while trying to find out what went wrong. So, the solution can give an in-depth analysis of such problems.

What's my experience with pricing, setup cost, and licensing?

I won't say the solution is too costly since it is available at a fair price.

What other advice do I have?

I would recommend the solution to those seeking a detailed view of what is going on in their environment. Also, I wish that a centralized dashboard is made available in Fortinet FortiAnalyzer so that a company does not have to look for a better alternative elsewhere since a centralized dashboard would suffice their requirements. Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LucaTurano - PeerSpot reviewer
IT Manager at City Green Light Srl
Real User
Mar 22, 2023
Good FortiSoc and FortiView features with an easy initial setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "It doesn't easily integrate with other solutions."

What is our primary use case?

I primarily use the solution to analyze issues with internet connections and traffic.

What is most valuable?

The initial setup is pretty straightforward. 

The FortiView is very useful. 

FortiSoc is a good feature. 

The interface has been fine.

It's stable. 

The solution can scale.

Support has been helpful overall. 

What needs improvement?

Overall, the solution works well. I don't have any issues with it. 

We'd like to figure out the best way to configure it. 

It doesn't easily integrate with other solutions. However, we don't integrate it with anything at the moment. We don't even integrate it with Fortigate.

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the solution, at least, according to our configuration.

About 200 people are using it in my company. 

We will likely expand usage in the future. 

How are customer service and support?

Technical support has been good. They are helpful and responsive. 

Which solution did I use previously and why did I switch?

We did not use any other product previously. 

How was the initial setup?

The initial setup process is simple. For me, it is not so complex. I have a good understanding of the process. We've been recently raining on the setup of the system often. The last session we did was two months ago. Every year, we look at the system with our specialist.

The implementation takes about two days. 

We have one administrator that handles maintenance. 

What about the implementation team?

I handled the initial setup myself with the help of a specialist. We do implementations and training. However, now and going forward, we will be independent of the specialist.  

What's my experience with pricing, setup cost, and licensing?

The pricing is fine. I cannot speak to the exact cost of the solution. There may be a feature or two that would cost more. However, we do not use any at the moment that adds to the price. 

What other advice do I have?

I'm an end-user. 

This is a good solution for monitoring and does offer a firewall as well.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Socipart67 - PeerSpot reviewer
IT Manager at TiThink
Real User
Mar 16, 2023
Good for diagnostics, assists in preventing attacks, and is reliable
Pros and Cons
  • "It is very stable and reliable."
  • "The solution is expensive."

What is our primary use case?

We have some customers that have more than just two branches, and we use FortiManager to manage the network and have FortiAnalyzer in case we have an attack or need more information to understand when something happens. If you have some sort of loss, it's very difficult to identify what is happening without this solution's help.

What is most valuable?

The solution helps prevent attacks, and in the event of an attack, it can act as a forensic device, which is very useful. We find it helpful for diagnostic purposes. 

It helps, when you have several smaller firewalls, to manage the monitoring. 

The solution is scalable. 

It is very stable and reliable. 

What needs improvement?

It can be a difficult solution to sell. 

The solution is expensive.

The customer needs to have extensive knowledge in order to use the solution properly.

For how long have I used the solution?

I've used the solution for a few months. We started using it last year around August. It's been around seven months or so. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have different customers and are managing the network. We might have 500 people using the solution and maybe eight to ten customers utilizing the solution. 

The solution is expensive. However, the issue is the cost. It will be expensive to scale. That said, if you want to expand, you can. I'd rate the scalability nine out of ten. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

We have seven people available to handle the deployment and maintenance of the product. They are engineers.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit expensive. I cannot speak to the exact costs. There are no hidden fees attached to the service. 

What other advice do I have?

We are a Fortinet partner. 

I'd recommend the solution to others. I would rate the product eight out of ten.

While I do not use it often, I find it can be difficult to identify when we have an issue to identify what happened. It would be helpful if there was some sort of business intelligence tool attached to it. Or, perhaps it is due to the fact that we may lack a certain level of training in this area. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
MOHAN RAUT - PeerSpot reviewer
Senior Network Architect at NTT Global Networks Incorporated
MSP
Mar 15, 2023
Stable, but the initial setup is complex
Pros and Cons
  • "The analyzer is the most valuable feature."
  • "The deployment is complex and has room for improvement."

What is our primary use case?

We use the solution for log analysis.

What is most valuable?

The analyzer is the most valuable feature.

What needs improvement?

The deployment is complex and has room for improvement.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

The initial setup is complex. The deployment took a few hours.

What about the implementation team?

The implementation was completed with an integrator.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license.

What other advice do I have?

I give the solution a six out of ten.

I do not recommend the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
C N R Prabashan - PeerSpot reviewer
Assistant Manager - Information Security & Infrastructure at lankatiles
Real User
Nov 27, 2022
Comprehensive technical reports clearly identify any issues
Pros and Cons
  • "Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
  • "The solution has good availability and provides good information."
  • "Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices."

What is our primary use case?

Our company uses the solution to capture our Forti Firewall into a centralized box and auditing folder that is analyzed at least once per year. Four staff members use the solution, produce detailed reports, and manage operations. 

We initially implemented the solution on-premises at our data center in Colombo City. Now, we are implementing things to the cloud so our next plan is to secure cloud-level protection. 

What is most valuable?

Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs. 

What needs improvement?

Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices. Currently, we need to look into web URLs to analyze information. We are planning to move to the next level because we need threads for other devices such as HDMI or VGA output. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

The management side requires an additional user account that is maintained and AD authenticated by the analyzer. It would be easier to integrate features without this required account that limits scalability from the management side. 

How are customer service and support?

A few years ago, we were implementing and had a session expired issue because the application session had expired on the national channel level. We contacted local agents who reached out to support. The help desk successfully sorted out and fixed the issue. Support is located in India and uses the English language. 

How was the initial setup?

The setup is straightforward with a very easy deployment program. Some IT knowledge is helpful but it is not hard to setup or manage the solution. 

What's my experience with pricing, setup cost, and licensing?

Base features used to be priced lower but now are a bit higher. We have some requirements and combine more than 100 showrooms to the SDN with the MLPS connection. Compared to other products, the price is a little bit high. 

I rate pricing an eight out of ten.

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

The solution has good availability and provides good information. A few features can be improved to a degree.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
Sep 22, 2022
An economical solution that provides good standard reports and is easy to troubleshoot
Pros and Cons
  • "The solution provides good standardized reports and is easy to troubleshoot."
  • "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."

What is our primary use case?

Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution. 

What is most valuable?

The solution provides good standardized reports and is easy to troubleshoot. 

What needs improvement?

The solution should include the ability to customize reports so that customers receive greater value and high level reporting. 

I would also like to be able to view a real-time log. 

For how long have I used the solution?

I have been using the solution for seven years. 

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I rate it a seven out of ten. 

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward and is accomplished via quick installation.  

What about the implementation team?

We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs. 

What's my experience with pricing, setup cost, and licensing?

The hardware has a one-time cost and maintenance is paid by annual subscription. 

Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians. 

The solution is not that expensive and I rate it a five out of ten. 

What other advice do I have?

The solution pairs very well with other Fortinet products.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Moises Castillo - PeerSpot reviewer
Technological Infrastructure Coordinator at IEST
Real User
Sep 14, 2022
Easy to configure and integrate with a straightforward setup
Pros and Cons
  • "Support is helpful."
  • "The ability to track the activities of our users and some topics about security risks are the most valuable aspects."
  • "We are concerned about the compliance of our policy and institutional philosophy."

What is our primary use case?

The product is for reporting about the use or detecting some issues or activities.

What is most valuable?

The ability to track the activities of our users and some topics about security risks are the most valuable aspects.

It's simple to use.

It is not hard to set up.

The configuration is easy.

It offers good integration capabilities.

Support is helpful.

There is a lot of great documentation to be found online. 

What needs improvement?

We are concerned about the compliance of our policy and institutional philosophy. We are a university and provide the tool to the users and to the infrastructure for the right use.

For how long have I used the solution?

I've been using the solution for six years. 

What do I think about the scalability of the solution?

We have around 2,000 users.

How are customer service and support?

Support is good. We also use the documentation online and find help via some tutorials on the internet.

How was the initial setup?

The initial setup is very simple. 

The deployment took about six months. 

What about the implementation team?

We deployed it via our team, however, we used an external consultant from the reseller.

What's my experience with pricing, setup cost, and licensing?

We pay a standard licensing fee on a yearly basis. 

The pricing is complex since we need to add some other products or tools to assure our infrastructure, then the amount of every one of the items of software otherwise the solution is expensive in the end.

What other advice do I have?

We are a customer and end-user.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
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Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.