The best features Trellix Helix Connect offers include automation through playbooks and SOAR capability, which has been the most impactful feature for me. It helps by standardizing response actions, reducing manual steps, decreasing mean time to contain, and minimizing analyst fatigue. Automation made the biggest operational difference.

Before Helix playbooks, our workflow was manual and large. Analysts reviewed EDR alerts, then checked Active Directory logs manually, looked up hash reputation in different tools such as VirusTotal and Hybrid-Analyzer, then verified if the endpoint is critical, reported an incident, and created a ticket with the SOC, NOC, or a different help desk, and perhaps contacted IT for containment of the incident. That process could take up to one hour for medium-severity events. After we implemented playbooks, we designed a conditional playbook for suspicious PowerShell execution. If EDR flags encoded PowerShell and the user account is privileged, there are different options. Then automatically it isolates the endpoint, calculates risk score, creates an incident ticket, notifies the corresponding SOC channel, and enriches the information with threat intelligence.

Another positive organizational impact will be faster incident triage, reduced alert noise through correlation, better cross-domain visibility for endpoint, network, and identity when you work in a Trellix environment in your infrastructure, improved reporting for leadership, and increased SOC maturity and operation consistency.

Trellix Helix Connect has made a significant impact on my organization because I can reduce mean time to contain, improve alert quality, standardize incident handling with playbook enforcement, and provide stronger executive reporting on Helix incident metrics improving MTDD and MTTC tracking as well as internal risk posture reporting. Overall, it has an impact because it helps transition the organization from tool-centric monitoring to orchestrated intelligence-driven response, improving operational maturity, analyst productivity, and measurable security performance indicators.

For metrics, before Helix, our Mean Time to Detect was managed through manual correlation across tools. After implementing Helix correlation and enrichment, the average MTTD reduced to between twenty and twenty-five minutes. The MTTC reduced on average to between one and two hours.

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The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me.

Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes.

I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect.

Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.

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One of the most valuable features of Trellix Helix is its AI capability for the XDR platform, enabling me to reduce the time to resolve incidents. The software correlates data from the security environment and allows searches in natural language. It is crucial for enterprise companies worldwide, not just in the United States. Trellix Helix offers more than 400 connectors for integration and supports both small and large environments. View full review »

The best feature of Trellix Helix Connect is its quick implementation.

The integration with Mandiant is another significant advantage. When investigating an incident, we have access to IOCs and can receive results from Mandiant about these IOCs, similar to what VirusTotal offers. We can search and utilize this integration effectively.

We utilize the artificial intelligence capabilities in Trellix Helix Connect. We can perform some customization by providing parameters in the YARA from Helix, which provides valuable analysis points.

The solution allows users to create reports more quickly with comprehensive information, which can be expanded within minutes. This demonstrates the effectiveness of Trellix Helix Connect's automation capabilities for reducing incident response times.

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Enrichments. It's all about enrichments. Helix is a robust solution.

Helix, it's a good solution. Since management, I've been working with the team; I like the Helix ecosystem.

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We are able to block some advanced malware and other things. I think we use the appliance-based Helix.

It helps us detect some advanced malware. That's one of the major advantages. We also have some automated collaborations enabled internally. So, if there's a new attack or alert, we have visibility on it.

However, we are not experts in automation, but we do get some automation in the Trellix product. We want to test it further.

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We are currently working with a provider where I need to send a lot of reports and queries to my customers. Instead, I create reports manually and provide customers with information about the solution.

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Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.

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The most valuable features include predefined use cases and threatening states. If I'm investigating a threat, I can run a query, and it'll suggest the next query I'm supposed to write. And they're making a lot of enhancements.

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The integration is very useful and very easy. You can have an API connection with any cloud and I am able to do both ways of communication with the help of the API.

The local center can help you to address the network. We place a logger on-premises to send the logs of other appliances to FireEye Helix. So that the same appliance can also be used as a network endpoint solution, doing dynamic analysis.

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FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs.

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It is kind of simple and very easily deployable. You can start working with it very fast.

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I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.

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The solution is very high-quality. It offers a very small number of false positives. We don't have to get distracted by checking up on false data and making sure nothing is wrong.

The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.

The initial setup is very easy.

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