IT Consultant at Atena Tecnologia em Informatica LTDA
Real User
Top 10
Good quality, performance and support
Pros and Cons
  • "I like its performance and support."
  • "There is room for improvement in manufacturing."

What is our primary use case?

We prioritize performance-driven systems. The Dell Unity XT delivers excellent performance and offers support services.

How has it helped my organization?

I always look at performance and quality. When we deploy solutions that work well, we directly help our customers improve their business operations. The only thing that might change my mind about the Unity XT is a product with comparable quality and performance at a lower cost.

What is most valuable?

I like its performance and support. 

What needs improvement?

There is room for improvement in manufacturing. 

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Dell Unity XT
May 2024
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For how long have I used the solution?

I have been working with this solution for three years. My support contract is for five years.

What do I think about the stability of the solution?

It works fine for me. I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

It is highly scalable. There are around 200 end users. 

I would rate the scalability a ten out of ten. 

How are customer service and support?

The customer service and support are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not complex. I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

It took a day to deploy the solution. This Dell Unity XT system is deployed directly for a primary customer of my company. So, our company works directly with Dell.

What about the implementation team?

The deployment was done with the help of the integrator. One person was enough. 

What other advice do I have?

Overall, I would rate the solution a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head of Team at a educational organization with 501-1,000 employees
Real User
Top 20
Easy to integrate and you can add volume that's automatically registered in VMware
Pros and Cons
  • "You can add volume and it's automatically registered in VMware."
  • "Licensing costs could be reduced."

What is our primary use case?

We are customers of Dell and I'm head of the team.

What is most valuable?

I like that you can add volume and it is automatically registered in VMware. It's easy to integrate XT with other solutions.

What needs improvement?

It's not a feature, but I'd like to see licensing costs reduced. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I haven't tried scaling it because my work is a fixed requirement but it seems to be scalable.

Which solution did I use previously and why did I switch?

I previously worked with Sequel Logic and a little with NetApp. We switched because it was a natural upgrade. I don't think either of those solutions is better than XT. I like it a lot although I think Unity does a pretty decent job as well.

How was the initial setup?

The initial setup was straightforward and I think it took a couple of days. 

What's my experience with pricing, setup cost, and licensing?

I think everything is overpriced in the storage area so it's difficult to know what reasonable means for these products. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Dell Unity XT
May 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,924 professionals have used our research since 2012.
It consultant at a tech services company with 201-500 employees
Real User
Integrates well, helpful support, and simple implementation
Pros and Cons
  • "Dell EMC Unity XT has good integration with VMware."
  • "The initial installation is straightforward and took approximately one hour. However, the full process was not as simple as IBM."

What is our primary use case?

Dell EMC Unity XT is used for virtualization storage mainly with very few files and very little power consumption. We have on-premise deployment on our own organization. We have two Dell EMC Unity XT, and four IBM FlashSystems for our own consumption.  

Nowadays we implement Dell EMC Unity XT less and implement more Dell PowerStore solutions.

What is most valuable?

Dell EMC Unity XT has good integration with VMware.

For how long have I used the solution?

I have been using Dell EMC Unity XT for many years.

What do I think about the stability of the solution?

Dell EMC Unity XT is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 120 users using this solution when combining all the customers we have. If our capacity requirements increase we would be increasing the use of this solution.

How are customer service and support?

The support from Dell EMC Unity XT is very good here in South Africa. It is important for us. 

How was the initial setup?

The initial installation is straightforward and took approximately one hour. However, the full process was not as simple as IBM. 

What about the implementation team?

I am certified to do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use this solution, but it is a one-time purchase.

The price of the solution should be less expensive. However, at some point, you need to pay for facility and performance.

Which other solutions did I evaluate?

I have evaluated Pure Storage.

What other advice do I have?

I would recommend this Dell EMC Unity XT to others. Overall it is a stable versatile solution.

I rate Dell EMC Unity XT an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Engineer at a healthcare company with 10,001+ employees
Real User
It's easy to provision, and It's stable
Pros and Cons
  • "It is ease to use. It performs. It's easy to provision, and It's stable."
  • "I would like better monitoring capabilities: more historical data with more insight into the performance for the database. We now use a separate tool for it. Therefore, it would be nice if we could have that straight from the tool."

What is our primary use case?

It's our primary storage. It is just for VMWare with a lot of Fail Over clusters.

For our mission critical applications, we run SQL, Oracle, Fail Over server clusters, VMWare, and databases. We use it for our primary VMWare environments, with a VPLEX, just for failover and performance. We use it for Windows Plus! because you need shared storage. In addition, we use it for healthcare systems.

We only use it for block storage. We don't use any other features. We have a VPLEX for applications.

How has it helped my organization?

Unity is supporting the organization, but it's not improving it. It's just hosting the applications.

What is most valuable?

Simplicity: It is ease to use. It performs. It's easy to provision, and It's stable.

What needs improvement?

I would like better monitoring capabilities: more historical data with more insight into the performance for the database. We now use a separate tool for it. Therefore, it would be nice if we could have that straight from the tool.

For how long have I used the solution?

We have been a Dell EMC for a long time.

What do I think about the stability of the solution?

The stability is good. We are very happy with the Unity.

It does what it says it does. It performs, so you never have performance problems with it.

What do I think about the scalability of the solution?

It scales, but then you have to buy additional stuff. So, if we need it, we can scale it. That is not the issue. However, we don't need it to scale further, because when I scaled it down, there are multiple platforms that we will move off the Unity to a hyper-converged or Isilon solution. Scalability isn't that important.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

It's quite straightforward. It's deciding some IP addresses and building a storage pool, then you're off.

What about the implementation team?

We always buy it with implementation services. However, we did the implementation ourselves.

What was our ROI?

With the large Unity that we bought, it has saved us about one and a half rack space. That's our return on investment on our flash array. We also need less Fibre Channel connectivity.

Which other solutions did I evaluate?

We had VPLEX, and it's a good merge with Unity. So, we didn't look very much further.

We also looked at HPE and Hitachi. We went with Dell EMC since we are a Dell EMC house.

What other advice do I have?

It does what it needs to do that is the reason why we bought it.

We are not interested in the cloud option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager of Storage and Backup at a healthcare company with 1,001-5,000 employees
Real User
Replication is a key feature for us and the file services interface is nice
Pros and Cons
  • "The replication is big for us. We use file services on Unity and it has a really nice file services interface. It's also easy to manage. It's really easy in terms of provisioning, replication. There are no real tricks to it. It's just easy."
  • "The biggest one for us, and the reason we don't use it more, is that we can't throttle the replication speed. If it's on, it's on. So we have to be a little more WAN-sensitive, in some applications, which means we can't put it everywhere. That's the biggest issue for us, by far."

What is our primary use case?

The primary use case is mid-tier processing for our hospitals. We have a lot of VM infrastructure on the Unity, but not our most mission-critical. The performance has been great.

How has it helped my organization?

The biggest benefit is where it fits in the cost profile. It's for VMs that, again, aren't mission-critical but do need some performance. It fits really well there for that. We get exactly what we want from it, what we expected.

What is most valuable?

The replication is big for us.

We use file services on Unity and it has a really nice file services interface.

It's also easy to manage. It's really easy in terms of provisioning, replication. There are no real tricks to it. It's just easy.

What needs improvement?

The biggest one for us, and the reason we don't use it more, is that we can't throttle the replication speed. If it's on, it's on. So we have to be a little more WAN-sensitive, in some applications, which means we can't put it everywhere. That's the biggest issue for us, by far.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability has been very good. We've had it for a couple years, really like it.

What do I think about the scalability of the solution?

Scalability is also really easy. There are lots of options.

How are customer service and technical support?

Our experience with technical support depends. That mid-range is probably not the strong suit in terms of Dell EMC support. They don't have the depth of technical experience in that area like they do with some of the other products. But we haven't had any serious issues with it.

Which solution did I use previously and why did I switch?

This was a VNX replacement. We had an older VNX that was off the depreciation tables and maintenance costs were a little higher, as the equipment aged. We just replaced it, pretty much one-for-one.

When selecting a vendor, a big factor for us is the quality of support.

How was the initial setup?

The initial setup was really straightforward. I've been doing this for a long time so there were no real surprises in terms of the Unity.

What was our ROI?

The ROI is right where we need it to be. It's a reasonably priced array. It performs a function that we absolutely need, and it definitely fits where we want it to be. We wouldn't use it for everything but, where we use it appropriately, it makes a lot of sense.

Which other solutions did I evaluate?

This one came down to either Dell EMC or Pure. We had a NetApp as well, but we weren't considering that. Pure doesn't really have the depth of product offering, so this was an easy choice for us.

What other advice do I have?

I would definitely recommend it and have recommended it. We're pretty large, but I think for most companies it probably is the array that's going to work the best, especially for a VM workload. If you don't want to invest in a VMAX, this makes a lot of sense.

It fits that price profile really well. It's an entry-level, all-flash array for us. So stuff that we don't want to go on VMAX or XtremIO, we can put right on the Unity and feel pretty comfortable that it's going to do what we need it to do, as far as performance goes. Unity falls right in, with it being the successor to the VNX line. It works great, has a very simple interface that we're comfortable with, so it's a good product for us.

In terms of the purchasing process, we have a pretty good sized environment, so we work with our dedicated team. They knew that this was going to perform the way we wanted. We had a spot where we needed some VNX replacement and this was the logical choice. It was very easy.

My rating of eight out of ten would get to a ten if it had throttled replication.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Network Administrator at a construction company with 201-500 employees
Real User
Speed is the reason we got it but we are able to easily create LUNs as well

What is our primary use case?

Our Unity arrays are our primary storage arrays for both of our data centers. We run all our VMs on there, they're all-flash. They've been running great. We've had no problems with them. Fantastic.

How has it helped my organization?

The fact it's all-flash is why we chose it. The speed increase, therefore, that we've experienced from it has been great.

What is most valuable?

Obviously its speed is the main reason why we got it but we've really loved being able to use the interface. We've been able to create LUNs easily. We're able to get in there and create what we need, do everything we need to do, configure it the way it needed to be configured.

In terms of simplicity of ownership, it was almost plug-and-go. We did have some help getting it set up but, as for licensing and being able to get support through Dell EMC's site, it has been really easy. The interface makes it really easy to manage.

What needs improvement?

There could always be improvements to the UI. For what we've been using it for it's been great, but there are always little tweaks that could happen there.

What do I think about the stability of the solution?

It's been very stable. We haven't had any issues. I think we had a drive go out and it was quick to alert us and they made sure that we got it replaced without any failures. Everything has been great.

What do I think about the scalability of the solution?

We haven't had to do any expansion on it yet, but I've heard that it's very easy and that, if we ever need it, it shouldn't be a problem.

How is customer service and technical support?

We've used the technical support. They've been great. They have a good system to alert you when there's an issue. They've been quick to get us the drives that we need.

How was the initial setup?

The initial setup wasn't too bad. They delivered it. We got the software installed, the OS installed, and got it all configured. It was just a matter of setting up the LUNs. We had a little bit of help with that but it was not difficult.

What other advice do I have?

My advice is, obviously, to go with something tailored to your needs. For what this has been, a full flash array and ease of setup, from what I've had experience with, I would probably recommend the Unity array.

We plan to eventually use the VMware integration. There is a little bit that we're using right now but it's not the whole vSAN setup. I don't believe there will be a cost involved with that. It's just a matter of taking the time and getting it set up. Right now, we just have it set up as a simple SAN array.

Nothing is ever perfect. It would have to be perfect to be a ten out of ten, but this is probably as close as we've been to perfect, so that's good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user866076 - PeerSpot reviewer
Business Development at SG Solutions Ltd
Real User
The edge for our customers results from the simplicity and stability of the solution

What is our primary use case?

Most of our customers use it on-premise, 90 percent of our customers use VMware vSphere on top of it, and a little more than half of them use Fibre Channel to connect to the Unity. They use it for most of their workloads.

How has it helped my organization?

Our customers have a competitive edge when compared to the other solutions in the market. Most of our customers don't just look at the value per Gig, they put a great value on the after-sales support and the stability of the appliances.

What is most valuable?

It's the simplicity, and most of all it's backed up by Dell EMC support, which is very valuable.

What needs improvement?

There aren't any improvements that come to mind, none that are obvious. After what I've seen today, here at the Dell EMC World 2018 conference, they pretty much have the next couple of years covered. For example, the current buzzword is the Cloud Tiering Appliance which allows you to tier data from your on-premise to the cloud or on-premise cloud.

What do I think about the stability of the solution?

To me, the stability is impeccable.

What do I think about the scalability of the solution?

Scalability is good.

How is customer service and technical support?

Tech support is very good, very efficient.

How was the initial setup?

Setup is straightforward. Once you do it once, it's a walk in the park.

What other advice do I have?

The backing of the vendor is important. In Dell EMC's case, we know that there is always someone backing us, just in case we get stuck.

A rating out of 10 out of 10 is a bit too much because, obviously, no product is super perfect, but I would rate the unity a good nine. What might make it a 10 is a better price.

I would vouch for this solution, I would definitely say go for it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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it_user649683 - PeerSpot reviewer
Sales Engineer at a tech services company with 51-200 employees
Real User
Review about Dell EMC Unity
Pros and Cons
    • "It's very frustrating that it's not backward-compatible with the previous platforms, so it's a struggle for a lot of our customers."

    How has it helped my organization?

    It helps our customers save money because it's at a price point where a lot of our customers can easily bring it in for different projects and it will also provide for DR. I find that the cost has really enabled them to do a little bit more with it.

    What is most valuable?

    It performs great. Customers really like it. I've had a lot of customers go from the previous platforms up to Unity. They've noticed better performance with it.

    What they really like is the easy licensing now - Dell EMC has caught up to a lot of their competitors - based on not having to charge for everything, and they can get everything in one bundle.

    Ease of management is one thing I get a lot of good feedback regarding as well.

    The flexibility is also important. We still have a lot of customers that have a use case for non-flash, yet you can also build the flash version as well.

    What needs improvement?

    I would love to see more compatibility between the different platforms within Dell EMC's portfolio.

    What do I think about the stability of the solution?

    Stability is great. It has been very rock solid.

    What do I think about the scalability of the solution?

    Now that they can do the controller upgrades, it's really helped them out a lot, and it'll help to be able to scale more. They're not just trapped into one model and, instead of having to do a lift and shift of all the data, they can now do head upgrades.

    How is customer service and technical support?

    The support is still going through its growing pains right now, with the merger of the two organizations.

    What other advice do I have?

    I rate it an eight out of 10. It's very frustrating that it's not backward-compatible with the previous platforms, so it's a struggle for a lot of our customers. We can overcome it, but it's a hard conversation to have with them sometimes.

    Go in open-minded. If you're used to the old VNX platforms you'll be pleasantly surprised.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
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    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.