PeopleSoft vs SAP HCM vs SAP SuccessFactors comparison

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Executive Summary

We performed a comparison between PeopleSoft, SAP HCM, and SAP SuccessFactors based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.
To learn more, read our detailed Talent Management Report (Updated: April 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.""PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.""PeopleSoft is a good core system. They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good.""In general, this solution is user friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do.""It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features.""The recruiting is most valuable. It saves time in having easy and fast applicants tracking as well as candidates' contact plus pipeline management.""A valuable feature is FSCM.""The new version of this solution is very scalable."

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"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features.""All our employee data, like performance and payroll, is managed through SAP HCM.""The user interface is the solution's most valuable feature. It makes it easy for us to use.""The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong.""The payroll and time management features are useful.""The stability of the solution is good.""Customers can create custom infotypes to store any custom data points.""They have some interesting features in the learning space."

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"SAP SuccessFactors is a very reliable and stable solution.""It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us.""Scalability-wise, I rate the solution an eight out of ten...It is a stable solution.""The performance of the solution is very good.""SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other.""The most valuable feature of this solution is the performance management module.""The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing.""SuccessFactors' best features are talent management and HR Analytics."

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Cons
"The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions.""Stability is an area where the solution lacks and needs to be improved.""I would like to see better support, bug fixing, and documentation.""The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients.""The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.""In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while.""Initial setup can be complex without training or use of consultants.""I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."

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"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA.""A better user interface and greater AI integration are crucial.""The extensibility of the integration could be improved.""SAP HCM could improve by having more resources and making it more user-friendly. It is complex.""The speed of technical support can be improved.""Its reporting feature could have customization options.""SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll.""I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."

More SAP HCM Cons →

"Forms cannot be edited once submitted.""It is not that user-friendly. It can be made more user-friendly.""The product doesn't have a modernized look and is not very user-friendly like other products.""The price of the solution could improve, it is too high.""SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade.""Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop.""We would like to see improvement in the initial launch of the product, as it is currently quite slow.""They should be more user friendly and give us more tools to make it more flexible."

More SAP SuccessFactors Cons →

Pricing and Cost Advice
  • "Check all options before a decision is made."
  • "It's approximately $3,000,000 to $4,000,000 USD per year."
  • "The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500."
  • "I don't know if they are still providing licenses or if they have suspending licenses."
  • "There are no additional costs for licensing."
  • "We are a University and the cost and license are negotiated privately."
  • "The main issue we have with the solution is that it is very expensive."
  • "One of the cheapest solutions available and also one of the best."
  • More PeopleSoft Pricing and Cost Advice →

  • "Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
  • "The terms on which you buy licenses might change due to the way they license in a particular product."
  • "For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
  • "Be careful and guard against future changes in licensing."
  • "In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
  • "You pay per license. There not any costs in addition to the standard licensing fees."
  • "SAP is extremely expensive. The integration costs and customization costs are also a lot."
  • "SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
  • More SAP HCM Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies Oracle… more »
    Top Answer:I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with… more »
    Top Answer:SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient… more »
    Top Answer:HCM is a very important module that each organization should want to use. It will help any organization to calculate and… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new… more »
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for… more »
    Top Answer:We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now… more »
    Ranking
    5th
    out of 86 in Talent Management
    Views
    7,272
    Comparisons
    6,300
    Reviews
    16
    Average Words per Review
    484
    Rating
    7.9
    4th
    out of 86 in Talent Management
    Views
    9,055
    Comparisons
    7,202
    Reviews
    18
    Average Words per Review
    407
    Rating
    8.1
    1st
    out of 86 in Talent Management
    Views
    18,795
    Comparisons
    12,461
    Reviews
    40
    Average Words per Review
    492
    Rating
    7.7
    Comparisons
    Oracle HCM Cloud logo
    Compared 17% of the time.
    Workday logo
    Compared 13% of the time.
    SAP ERP logo
    Compared 8% of the time.
    ADP Workforce Now logo
    Compared 3% of the time.
    Workday logo
    Compared 24% of the time.
    Oracle HCM Cloud logo
    Compared 13% of the time.
    ADP GlobalView Payroll logo
    Compared 4% of the time.
    UKG logo
    Compared 3% of the time.
    P&I LogaHR logo
    Compared 2% of the time.
    Also Known As
    SAP Human Capital Management
    SuccessFactors
    Learn More
    Overview

    PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.

    PeopleSoft Features

    PeopleSoft has many valuable key features. Some of the most useful ones include:


    • Simple and intuitive: PeopleSoft HCM delivers a clean, consistent, and user-friendly design, resulting in greater user satisfaction that leads to higher adoption without the high cost of training employees.


    • Anywhere, anytime mobility: With mobile devices being such an integral part of today’s modern work life, PeopleSoft offers today’s mobile and wireless managers and employees an effective and secure method for accessing the information they need, with the ability to effectively execute HR transactions from anywhere, at any time.


    • Flexible and configurable: PeopleSoft enables you to leverage a single application optimized for all form factors that works on any mobile device – no need for separate applications for mobile and desktop.


    • Robust: Because the solution is robust, you can use it to increase retention and improve employee engagement.


    • Powerful and actionable, embedded analytics: PeopleSoft’s actionable, embedded analytics help you spend less time gathering data and more time analyzing and executing employee data.



    PeopleSoft Benefits

    There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:


    • Greater employee satisfaction: Users will find PeopleSoft’s software easy to use, leading to better productivity levels and also increased employee satisfaction.


    • Manage dynamic workforce: The solution provides secure access to employee information so users can manage essential HR functions effectively.


    • Increased administrator productivity: PeopleSoft empowers employees and managers by enabling them to execute common HR tasks so administrators can focus on other top priorities.


    • Quickly make informed decisions: By using PeopleSoft’s embedded, real-time, multidimensional analysis capabilities, users can make more informed business decisions.


    Reviews from Real Users

    PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.

    A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”

    "PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.


    A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."

    SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.

    The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.

    SAP HCM Features

    SAP HCM has many valuable key features. Some of the most useful ones include:

    • Personnel administration: With SAP HCM, users can manage employee master data, such as personal details, employment contracts, and job information.
    • Payroll: The solution provides automation of payroll processes, including tax calculation, payment generation, and reporting.
    • Time and attendance management: Automated tracking and management of employee time and attendance help users streamline HR processes. 
    • Talent management: SAP HCM includes tools for recruiting, onboarding, training, and development of employees.
    • Succession planning: With this feature, users can plan and manage employee career development and succession within the organization.
    • Performance and goal management: SAP HCM is designed with performance evaluation, goal setting, and development planning for employees.
    • Compliance management: SAP HCM offers management of legal and regulatory requirements related to HR processes.
    • Reporting and analytics: Generation of reports and analysis of key HR metrics help support decision-making.
    • Integrations: The solution has integration with other SAP modules, such as SAP Finance and SAP Supply Chain, that provide a comprehensive solution for HR management.


    SAP HCM Benefits

    There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:

    • Improved HR processes: The solution’s automation of HR processes, helps reduce manual effort and increases efficiency.
    • Better data management: SAP HCM provides centralized management of employee data, improving data accuracy and reducing the risk of errors.
    • Increased productivity: Because the solution streamlines HR processes, it frees up HR staff to focus on other strategic tasks.
    • Improved compliance: SAP HCM helps businesses reduce the risk of non-compliance by making legal and regulatory requirements related to HR processes easy and manageable. 
    • Better decision-making: Access to real-time HR data and analytics enables data-driven decision-making.
    • Increased transparency: SAP HCM improves visibility into HR processes, enabling HR departments to monitor performance and identify areas for improvement.
    • Better employee engagement: The solution’s provision of self-service options for employees improves employee satisfaction and engagement.
    • Cost control: SAP HCM’s automation of HR processes reduces costs associated with manual HR processes.
    • Talent management: The solution’s tools for attracting, retaining, and developing employees increase overall workforce productivity and effectiveness.


    Reviews from Real Users

    SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules. 

    According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."

    “I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.

    Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    REVIEWERS
    University12%
    Manufacturing Company10%
    Financial Services Firm10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Financial Services Firm10%
    Government9%
    University9%
    REVIEWERS
    Energy/Utilities Company19%
    Computer Software Company13%
    Hospitality Company6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company9%
    Financial Services Firm8%
    Retailer6%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    REVIEWERS
    Small Business25%
    Midsize Enterprise10%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    Talent Management
    April 2024
    Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: April 2024.
    769,630 professionals have used our research since 2012.