We performed a comparison between HCL Connections, TeamViewer, and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The most valuable feature is the Activity flow that is used to catch new activities."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"TeamViewer has a good interface."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It is quite simple to set up."
"I am satisfied with TeamViewer, and its performance."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"The installation is not difficult."
"You can configure whatever you want in great detail."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"Webex improved our overall team collaboration."
"Webex is a thin client and we like the interface. It is easy to use."
"It's a nice tool for virtual meetings and I'm satisfied with its performance."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"It becomes complicated to switch from one monitor to another for different windows."
"It should have ability to display notes in the computer list."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"The file transfer functionality crashes sometimes."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"All the features are not enabled in the web mode of the product."
"The product needs to improve its integration. I'm not sure how difficult it is for the IT team to set up the integration. Once set up, it's easy but still not as straightforward as other platforms, like Microsoft Teams, where everything is within the same technical environment. To ensure further security, face authentication should also be added for all internal corporate users logged into the platform."
"Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why."
"No private chat option."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"The solution’s pricing could be improved."
