We performed a comparison between Avaya IX Meetings, Skype for Business, and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I like the share information function."
"Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"The product helps me make international calls."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"The solution is scalable and is capable of working on every appliance on every operating system."
"Desktop sharing is a valuable feature."
"The installation was straightforward."
"We can easily connect the device and create a room and then we can call many devices."
"The product's most valuable feature is its ability to integrate with multiple products."
"The stability of the solution is the most important feature."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."
"I am completely satisfied with the tech support."
"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Going forward, I would like to see better call quality and reliability."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"There are issues with the bandwidth, particularly for external meetings,"
"I would like to see the addition of new features that will add value to the product."
"I do not like the solutions functions."
"Webex is limited to Cisco."
"It would be better if I could just join meetings directly on the web without extra downloads and steps."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"Webex's stability could be improved."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
