Avaya IX Meetings vs Skype for Business vs Webex comparison

Avaya and Microsoft are both solutions in the Virtual Meetings category. Avaya is ranked #15 with an average rating of 8.0, while Microsoft is ranked #5 with an average rating of 8.0. Avaya holds a 1.7% mindshare in VM, compared to Microsoft’s 5.2% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

396 Views
392 Comparison Views

100% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,935 Views
1,432 Comparison Views

79% willing to recommend

Webex

Read 128 Webex reviews

2,967 Views
2,878 Comparison Views

87% willing to recommend

Avaya IX Meetings

Skype for Business

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avaya IX Meetings, Skype for Business, and Webex based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: January 2026).

Buyer's Guide

Virtual Meetings

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.7%, up from 0.7% compared to the previous year. The mindshare of Skype for Business is 5.2%, down from 11.5% compared to the previous year. The mindshare of Webex is 6.8%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	6.8%
Skype for Business	5.2%
Avaya IX Meetings	1.7%
Other	86.3%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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reviewer1854369

Executive at a government with 201-500 employees

Relying on dependable communication features for efficient collaboration

I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the share information function."

"Interesting collaboration features."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"You can do meetings of up to two hundred people in a single conversation."

"The integration with Microsoft Outlook for creating and scheduling meetings is nice."

"It's a good and stable product that fits my needs."

"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."

"The calling features are most valuable, especially now as we are working remotely."

"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."

"The quality of the meetings is very good."

"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."

More Skype for Business pros

"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."

"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."

"Webex has enhanced the remote team collaboration process regarding time management and cost savings."

"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."

"The camera moves in tandem with the person who is using it to communicate with the other participants."

"Lag-free video communication and virtual meeting software which runs smoothly."

"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."

"The solution is user-friendly."

More Webex pros

Cons

"Avaya IX Meetings' deployment is complex."

"Increase in participant numbers reduces quality of video and sound."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Make it user friendly."

"We have found that there is a lag because it cannot integrate with the internal landline."

"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."

"The solution has been discontinued by Microsoft."

"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."

"There might be some invitation issues with Skype for Business."

"Skype for Business is not stable."

"We have had trouble with scalability when trying to host large meetings."

More Skype for Business cons

"The solution's initial setup process is lengthy."

"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."

"The product's price could be better."

"Webex could add some integration with Microsoft Office or G-Suite."

"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."

"There are too many issues with getting people connected to meetings."

"Webex's stability could be improved."

"Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues."

More Webex cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

"Previously, I did not use another solution."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"Skype for Business' pricing is reasonable."

"It may be slightly costly, but the features are awesome."

"Our company pays for a license for us to use the solution."

"I am using a corporate account for which I have not made any payments."

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."

More Skype for Business pricing and cost advice

"I use the solution for free because I don't use the solution's enterprise version."

"We paid for our Webex license as a bundle."

"The price of the license for the solution could be less expensive."

"The tool is expensive."

"The price of Webex is in the middle range compared to the market."

"For me, there is no licensing fee."

"The pricing of this solution is fine and I am satisfied with it."

"I believe the license to be monthly."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Marketing Services Firm

18%

Manufacturing Company

13%

Comms Service Provider

10%

Performing Arts

Marketing Services Firm

15%

Government

10%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	62

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well wit...

See all answers

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it ...

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our...

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I wan...

See all answers

What needs improvement with Webex?

Webex can be improved in terms of better user experience. Sometimes I experience glitches that can be fixed. One of t...

See all answers

Comparisons

Cisco Meeting Server vs Avaya IX Meetings

Compared 26% of the time

Blackboard Collaborate vs Avaya IX Meetings

Compared 22% of the time

Microsoft Teams vs Avaya IX Meetings

Compared 22% of the time

More Avaya IX Meetings Competitors

Zoom Workplace Business vs Skype for Business

Compared 16% of the time

TeamViewer Business vs Skype for Business

Compared 15% of the time

Cisco Unified Communications vs Skype for Business

Compared 10% of the time

GoToMeeting vs Skype for Business

Compared 9% of the time

Microsoft Teams vs Skype for Business

Compared 6% of the time

More Skype for Business Competitors

Zoom Workplace Business vs Webex

Compared 11% of the time

Adobe Connect vs Webex

Compared 7% of the time

Cisco Meeting Server vs Webex

Compared 7% of the time

TeamViewer Business vs Webex

Compared 6% of the time

GoToMeeting vs Webex

Compared 6% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Avaya IX Meetings product report

Buyer's Guide

Skype for Business

January 2026

Download Skype for Business product report

Buyer's Guide

Webex

January 2026

Download Webex product report

Also Known As

Flare, Avaya Flare

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Cisco Spark

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: January 2026.

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