We performed a comparison between AppDynamics, Broadcom DX Application Performance Management, and ITRS Geneos based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Error analysis in the troubleshooting sections go straight to the point."
"Technical support is helpful."
"It's good for a larger scale deployment such as what my company is working on."
"Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard."
"The monitoring is similar to Dynatrace."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
"The best features of AppDynamics would be the code application monitoring capabilities."
"The feature that I have found the most valuable is its user interface."
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"The deployment was easy."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"It is very useful and helpful with the analysis of historical performance data."
"The initial setup is straightforward."
"Standard available reports provide us with an automatic insight into the top ten situations to watch. It would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Custom script toolkits"
"The great advantage of this tool is real-time monitoring."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"We would love to see support for more types of agents in the mainframe world."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"SQL statement monitoring"
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"The Log Analytics feature is a bit complicated."
"It should be easier to install or set everything up. "
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"They can make it easier to configure."
"The integration with CA Spectrum is quite difficult to create, and it is also only one way, only being used to view alarms coming from CA APM."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"The stability could be more reliable."
"User interface - CA is moving towards HTML5, but still a lot is Java, old fashioned, non-customizable and not user friendly. It’s look and feel is still too technical."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"I would like better access to the data that is being collected."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Mobile phone integration is probably not as rich as it could be."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
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