Commvault is an enterprise-level backup solution that can use multiple agents at various sites. We have many customers, including banks and hospitals.
Solution Architect at IT Solution
A stable solution for Red Hat Linux
Pros and Cons
- "Commvault is a stable solution for Red Hat Linux."
- "It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
What is our primary use case?
What is most valuable?
Commvault is a stable solution for Red Hat Linux.
What needs improvement?
It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam.
For how long have I used the solution?
I have used Commvault for nine months as a supporting engineer.
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June 2025

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What do I think about the stability of the solution?
I rate Commvault eight out of 10 for stability.
How was the initial setup?
Setting up Commvault is complex and it involves many steps. After you configure the storage, you need to set your client's policies and add a proxy server if necessary.
What's my experience with pricing, setup cost, and licensing?
I prefer selling Commvault to enterprises. It's appropriate for a company that has a headquarters plus four or five offices. It isn't ideal for a small business. The price is okay if you have the budget of a large enterprise. Aside from the license, the only additional cost is cloud fees if you are using cloud infrastructure.
What other advice do I have?
I rate Commvault Backup and Recovery 10 out of 10. I would recommend Commvault if a company has huge backup needs and a sufficient budget. If the price isn't an issue, you shouldn't compromise.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Head of the Company at a tech services company with 51-200 employees
Provides good technical support services, but its scalability needs improvement
Pros and Cons
- "Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
- "Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
- "Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
What is our primary use case?
We use the Commvault HyperScale X to manage complex infrastructure, so deployments are fast.
What is most valuable?
Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure. If there is an issue with the software, we open a support ticket with the software vendor. We then escalate the case to the hardware support team.
What needs improvement?
Commvault HyperScale X is more expensive for hybrid environments than traditional solutions.
For how long have I used the solution?
I have been using Commvault HyperScale X as a reseller for five years.
What do I think about the stability of the solution?
I rate the product’s stability an eight out of ten.
What do I think about the scalability of the solution?
The scalability is very good, but there is a limitation on expanding the cluster to scale to a higher level. We have smaller and enterprise-level clients. I rate its scalability a nine out of ten.
How are customer service and support?
We have a team of four to manage support. We have many paid credits for networking and application support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is moderately easy. I rate the process a seven on a scale of ten. The deployment time depends on the environment. It takes around four to eight hours to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a seven out of ten.
What other advice do I have?
If the customer needs to protect five terabytes of data, they will need five licenses if they need to upgrade to make devices flexible or create this model. Many small customers can start with a 10TB appliance, and enterprises can scale up to 50 TB. The appliance is compatible with various hardware platforms, including LG, Lenovo, IBM, Dell, etc.
I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation. I recommend looking for support for various solutions from a single vendor. Overall, I rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Commvault Cloud
June 2025

Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Senior System Consultant at eSky IT
Has good scalability and helps us back up virtual environments effectively
Pros and Cons
- "It is a stable solution."
- "Its technical support could be better."
What is our primary use case?
We use the solution for mail archiving and sync application features. We can back up the virtual environment with its help.
What needs improvement?
They should provide more integration with OpenShift for the solution. Also, its support could be better.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
I rate the solution's stability as an eight.
What do I think about the scalability of the solution?
We have four solution users in our organization. I rate its scalability a nine.
How are customer service and support?
The solution's technical support team resolves the queries efficiently. However, it takes time to respond.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used IBM Spectrum Protect before. I have attended training sessions and implemented them as well.
How was the initial setup?
The solution's initial setup process is complicated. One needs to know the product in-depth for easy deployment. It takes a couple of hours but depends on the type of environment. Also, one executive with good knowledge can conduct its maintenance process efficiently.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is reasonable. I rate its pricing a nine.
What other advice do I have?
I recommend the solution to others and rate it as an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Analista de Suporte Sênior at Algar Tech
Used for disaster recovery, with good support and pricing
Pros and Cons
- "The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."
- "The solution requires improvement with its connection and bandwidth."
What is our primary use case?
I am a certified administrator with Commvault.
Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.
What is most valuable?
The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.
Overall, the support, pricing, and interface are all good.
What needs improvement?
The solution requires improvement with its connection and bandwidth.
For how long have I used the solution?
I have been using Commvault HyperScale X for five years.
What other advice do I have?
I would rate Commvault Hyperscale X a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder and Director at BMBE SOLUTIONS
Flexible, affordable, and scalable
Pros and Cons
- "The most valuable feature of Metallic is its flexibility and user-friendly."
- "The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."
What is our primary use case?
I am using Metallic for backing up Microsoft 365.
How has it helped my organization?
The solution has helped our business.
What is most valuable?
The most valuable feature of Metallic is its flexibility and user-friendly.
What needs improvement?
The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.
In the future, the solution could add more features to help end-users be efficient.
For how long have I used the solution?
I have been using Metallic for a few weeks.
What do I think about the stability of the solution?
Metallic is a stable solution.
What do I think about the scalability of the solution?
I have found the scalability of Metallic to be good.
I found the solution best suited for small businesses.
How was the initial setup?
I found the implementation of Metallic to be simple, I come from a technical background.
What about the implementation team?
I had some assistance from our local reseller for the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
Metallic is an affordable solution.
What other advice do I have?
I rate Metallic an eight out of ten.
I have not used the solution enough to give it a higher rating.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Technical Architect at ASG Group
Duplication functions well, easy to use, and highly scalable
Pros and Cons
- "The solution is easy to use and the duplication is quite good."
- "The reporting is complicated and should be simplified in an upcoming release."
What is our primary use case?
The solution is used for normal backups, file system level backups, or database backups.
What is most valuable?
The solution is easy to use and the duplication is quite good.
What needs improvement?
The reporting is complicated and should be simplified in an upcoming release.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The stability is good for the solution.
What do I think about the scalability of the solution?
In my experience, the solution has been highly scalable.
How are customer service and technical support?
The technical support has been good.
How was the initial setup?
The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.
What about the implementation team?
It is best to use a consultant to do the deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.
What other advice do I have?
I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.
I rate Commvault a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. System Architect at a tech services company with 201-500 employees
Stable, good support for OVM, but it is complex to manage
Pros and Cons
- "We recommend this product for people who are running the Oracle Virtualization Manager."
- "Our customers complain that this is a difficult product to manage."
What is our primary use case?
We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.
What is most valuable?
We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.
What needs improvement?
Our customers complain that this is a difficult product to manage.
For how long have I used the solution?
We have been using Commvault for one year.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.
Which solution did I use previously and why did I switch?
I have experience with several backup and recovery solutions, including product by Veritas.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are billed on a yearly basis.
What other advice do I have?
The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.
In summary, this is a good product but it would be better if it were easier, and not as complex to use.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at Darva
Easy to use, easy to deploy, and easy to update
Pros and Cons
- "Commvault is a very stable product."
- "I think there is room for improvement with the reports. They are a little poor."
What is most valuable?
Commvault is easy to use, easy to deploy, and easy to update.
What needs improvement?
I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.
We have virtualization, but sometimes some virtual machines are not backed up.
For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack.
For how long have I used the solution?
We have been using Commvault for seven years, since 2014.
What do I think about the stability of the solution?
Commvault is a very stable product.
What do I think about the scalability of the solution?
We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.
We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily.
How are customer service and technical support?
Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.
Which solution did I use previously and why did I switch?
Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer.
What's my experience with pricing, setup cost, and licensing?
Commvault is too expensive.
What other advice do I have?
I would recommend this solution. It is a good solution for cloud backup.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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