Commvault Cloud Reviews

We use Commvault Complete Data Protection backup and recovery.

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.

The product's migration process and stability need improvement.

I have been using Commvault Complete Data Protection for a year since June last year.

The product's stability could be better.

Commvault Complete Data Protection is scalable. We are using a socket-based license.

We communicate with our support partner regarding product-related issues.

Compared to Dell,  the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

The tool is cost-effective.

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.

On-premises

My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic. If you go very large, you run into some problems, especially when moving things into the cloud and out of the cloud. This is not a problem of Metallic but a cloud provider problem. However, that's a normal thing we have with the cloud providers.

I wouldn't want any more features since, at the moment, it's very simple to do a SaaS backup and so on while doing more complex things since it is on-premises.

I am a reseller of backup products, not only Metallic but also for Veritas, CommVault, and so on. I am trying to resell the solutions. I like to resell it in combination with our hardware. I am not interested in selling the solution for the cloud because that's not with our hardware. I am a partner of CommVault, so I resell Metallic. My company also has a partnership with Veritas and Veeam.

I have been dealing with Metallic for my customers.

The product's stability is good enough. But, you have to compare it with other products. For example, I am using Veritas, and I am using it for CommVault, perhaps at home for myself. For the rest, I am selling. I am not doing the implementation. I'm only selling it.

Technical support is fine if you speak English. So, it is good enough if you speak English. If you prefer your native language, then it becomes a little bit more difficult.

Speaking of Metallic's competitors, they have an advantage in terms of pricing and buying deals or doing some more things in a smarter way. For example, Veritas provides better tools than Metallic. 

You need something in the cloud to do the backup. For example, I use CommVault on my laptop from work, and we use Commvault in the cloud, which is very easy and very good to use. Not Metallic, but with only Commvault, we are backing up to the cloud and our desktop. So, we can use it everywhere. If you have some problem, then you can restore it at home, which is very nice. It works very fine.

My suggestion to others is to size it correctly. I do recommend the products.

Overall, I rate the solution an eight out of ten.

We use the solution for mail archiving and sync application features. We can back up the virtual environment with its help.

They should provide more integration with OpenShift for the solution. Also, its support could be better.

We have been using the solution for five years.

I rate the solution's stability as an eight.

We have four solution users in our organization. I rate its scalability a nine.

The solution's technical support team resolves the queries efficiently. However, it takes time to respond.

Positive

I have used IBM Spectrum Protect before. I have attended training sessions and implemented them as well.

The solution's initial setup process is complicated. One needs to know the product in-depth for easy deployment. It takes a couple of hours but depends on the type of environment. Also, one executive with good knowledge can conduct its maintenance process efficiently.

The solution's cost is reasonable. I rate its pricing a nine.

I recommend the solution to others and rate it as an eight.

Our primary use case is for backups. We are customers of Commvault and I'm a senior IT administrator.

Real-time synchronization is a good feature.

This is not a very high standard product. 

I've been using this solution for three years. 

The solution is not very stable. 

The technical support is below average. 

We had many issues so the deployment took around three months. We had two IT admins carrying out the implementation. 

I rate this solution four out of 10. 

On-premises

I have used this solution within the past 12 months.

The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible.

In an upcoming release, the reports could be better.

I have been using Commvault Complete Data Protection for approximately 

The support from Commvault Complete Data Protection is very good.

The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.

Commvault Complete Data Protection is the number one solution in its category.

We use one to two backup specialists for the maintenance of the solution.

I would recommend this solution to others. It has worked well.

I rate Commvault Complete Data Protection a nine out of ten.

I am a certified administrator with Commvault. 

Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.

The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.

Overall, the support, pricing, and interface are all good.

The solution requires improvement with its connection and bandwidth.

I have been using Commvault HyperScale X for five years.

I would rate Commvault Hyperscale X a nine out of ten.

Hybrid Cloud

I am using Metallic for backing up Microsoft 365.

The solution has helped our business.

The most valuable feature of Metallic is its flexibility and user-friendly.

The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.

In the future, the solution could add more features to help end-users be efficient.

I have been using Metallic for a few weeks.

Metallic is a stable solution.

I have found the scalability of Metallic to be good.

I found the solution best suited for small businesses.

I found the implementation of Metallic to be simple, I come from a technical background.

I had some assistance from our local reseller for the implementation of the solution.

Metallic is an affordable solution.

I rate Metallic an eight out of ten.

I have not used the solution enough to give it a higher rating.

Public Cloud

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

Our customers complain that this is a difficult product to manage.

We have been using Commvault for one year.

This is a stable product.

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

I have experience with several backup and recovery solutions, including product by Veritas.

Licensing fees are billed on a yearly basis.

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

On-premises