Commvault Cloud Reviews

This solution is mainly used for virtualization and Oracle data protection. The customers I work with use it to protect their machines and active databases.

It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.

I think the one thing that could be improved is the customer experience. The interface should be more user friendly.

The price could perhaps be lower as well.

I believe it's very stable. That's why the customers who buy Commvault stay with Commvault.

The solution is scalable, because you can add app features. It's very possible to scale.

We have four or five customers, so that's probably around 20 users. We are in a small country.

The technical support is very good. It was not very difficult. I had a bug and the Commvault supporter helped perfectly.

The initial setup is straightforward. We need one or two integrators to deploy and maintain this solution.

We evaluated other options, but Commvault is a very complete solution. In the end, it's a very useful tool. Our customers will already know Commvault. Their software always compares well with other vendors.

Perhaps, my best advice is to look for an integrator with expertise in Commvault to help deploy this solution. It's not that easy to install. It's not even possible after they all installed it. Customers should have someone with good expertise with Commvault to supply it.

I would rate this solution as eight out of ten.

On-premises

Customers who can’t afford storage on their on-premise servers can easily use the product to move to the cloud.

I like the Metallic Endpoint feature. Whoever has an Endpoint license can store unlimited data on the cloud. Commvault provides unlimited restoration for free. Other products have a limit on restoration. When we cross the limit, we must pay for restoration.

The product does not provide an option to save a copy of data on-premises.

I have been using the solution for three to five months.

I rate the tool’s stability a nine out of ten.

The solution is scalable. We have three to five customers using the tool.

Whenever we raise a ticket, the support personnel connects with us at the exact time that they committed to. I can rate the support team a ten out of ten without a doubt.

Positive

The on-premise solution is a lengthy one to configure. We can deploy the solution in three to four clicks, though. The product is purely cloud-based.

To deploy the tool, we must authenticate our email ID on Commvault. Then, we will get a link from which we need to generate a username and password. Once we enter that username and password, we'll get a region of the cloud where we need to configure the storage tool.

The solution is worth the money. Depending on the customer’s feasibility, they pay for the license every year or every three years. The evaluation is given for 30 to 90 days, which has to be paid.

A sales manager, a technical manager, a COO, one of my colleagues, and I handle Commvault in our company. Overall, I rate the tool a nine out of ten.

Commvault is an enterprise-level backup solution that can use multiple agents at various sites. We have many customers, including banks and hospitals.

Commvault is a stable solution for Red Hat Linux. 

It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam. 

I have used Commvault for nine months as a supporting engineer.

I rate Commvault eight out of 10 for stability. 

Setting up Commvault is complex and it involves many steps. After you configure the storage, you need to set your client's policies and add a proxy server if necessary. 

I prefer selling Commvault to enterprises. It's appropriate for a company that has a headquarters plus four or five offices. It isn't ideal for a small business. The price is okay if you have the budget of a large enterprise. Aside from the license, the only additional cost is cloud fees if you are using cloud infrastructure. 

I rate Commvault Backup and Recovery 10 out of 10. I would recommend Commvault if a company has huge backup needs and a sufficient budget. If the price isn't an issue, you shouldn't compromise. 

We use the Commvault HyperScale X to manage complex infrastructure, so deployments are fast.

Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure. If there is an issue with the software, we open a support ticket with the software vendor. We then escalate the case to the hardware support team.

Commvault HyperScale X is more expensive for hybrid environments than traditional solutions.

I have been using Commvault HyperScale X as a reseller for five years.

I rate the product’s stability an eight out of ten.

The scalability is very good, but there is a limitation on expanding the cluster to scale to a higher level. We have smaller and enterprise-level clients. I rate its scalability a nine out of ten.

We have a team of four to manage support. We have many paid credits for networking and application support.

Positive

The initial setup is moderately easy. I rate the process a seven on a scale of ten. The deployment time depends on the environment. It takes around four to eight hours to complete.

I rate the product’s pricing a seven out of ten.

If the customer needs to protect five terabytes of data, they will need five licenses if they need to upgrade to make devices flexible or create this model. Many small customers can start with a 10TB appliance, and enterprises can scale up to 50 TB. The appliance is compatible with various hardware platforms, including LG, Lenovo, IBM, Dell, etc.

I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation. I recommend looking for support for various solutions from a single vendor. Overall, I rate it a seven out of ten.

We use Commvault Complete Data Protection backup and recovery.

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.

The product's migration process and stability need improvement.

I have been using Commvault Complete Data Protection for a year since June last year.

The product's stability could be better.

Commvault Complete Data Protection is scalable. We are using a socket-based license.

We communicate with our support partner regarding product-related issues.

Compared to Dell,  the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

The tool is cost-effective.

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.

On-premises

My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic. If you go very large, you run into some problems, especially when moving things into the cloud and out of the cloud. This is not a problem of Metallic but a cloud provider problem. However, that's a normal thing we have with the cloud providers.

I wouldn't want any more features since, at the moment, it's very simple to do a SaaS backup and so on while doing more complex things since it is on-premises.

I am a reseller of backup products, not only Metallic but also for Veritas, CommVault, and so on. I am trying to resell the solutions. I like to resell it in combination with our hardware. I am not interested in selling the solution for the cloud because that's not with our hardware. I am a partner of CommVault, so I resell Metallic. My company also has a partnership with Veritas and Veeam.

I have been dealing with Metallic for my customers.

The product's stability is good enough. But, you have to compare it with other products. For example, I am using Veritas, and I am using it for CommVault, perhaps at home for myself. For the rest, I am selling. I am not doing the implementation. I'm only selling it.

Technical support is fine if you speak English. So, it is good enough if you speak English. If you prefer your native language, then it becomes a little bit more difficult.

Speaking of Metallic's competitors, they have an advantage in terms of pricing and buying deals or doing some more things in a smarter way. For example, Veritas provides better tools than Metallic. 

You need something in the cloud to do the backup. For example, I use CommVault on my laptop from work, and we use Commvault in the cloud, which is very easy and very good to use. Not Metallic, but with only Commvault, we are backing up to the cloud and our desktop. So, we can use it everywhere. If you have some problem, then you can restore it at home, which is very nice. It works very fine.

My suggestion to others is to size it correctly. I do recommend the products.

Overall, I rate the solution an eight out of ten.

We use the solution for mail archiving and sync application features. We can back up the virtual environment with its help.

They should provide more integration with OpenShift for the solution. Also, its support could be better.

We have been using the solution for five years.

I rate the solution's stability as an eight.

We have four solution users in our organization. I rate its scalability a nine.

The solution's technical support team resolves the queries efficiently. However, it takes time to respond.

Positive

I have used IBM Spectrum Protect before. I have attended training sessions and implemented them as well.

The solution's initial setup process is complicated. One needs to know the product in-depth for easy deployment. It takes a couple of hours but depends on the type of environment. Also, one executive with good knowledge can conduct its maintenance process efficiently.

The solution's cost is reasonable. I rate its pricing a nine.

I recommend the solution to others and rate it as an eight.

Our primary use case for this solution is for backups and restoration, and we deploy the solution on-premises.

The solution has provided our organization with a better security posture.

The convenience of backing up and restoring simultaneously is very valuable.

We have been using this solution for five years.

The solution is stable.

The solution is scalable, and the entire organization is currently using this solution.

I rate the technical support team as six out of ten.

Neutral

We previously used Veeam.

The initial setup was complex.

Implementation was done in-house with a team of approximately ten people.

I don't recall the exact cost of licensing. However, I rate the prices a ten out of ten.

I rate this solution ten out of ten. It is a great tool which is easy to use, and I am satisfied with the product.