Commvault Cloud Reviews

My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic. If you go very large, you run into some problems, especially when moving things into the cloud and out of the cloud. This is not a problem of Metallic but a cloud provider problem. However, that's a normal thing we have with the cloud providers.

I wouldn't want any more features since, at the moment, it's very simple to do a SaaS backup and so on while doing more complex things since it is on-premises.

I am a reseller of backup products, not only Metallic but also for Veritas, CommVault, and so on. I am trying to resell the solutions. I like to resell it in combination with our hardware. I am not interested in selling the solution for the cloud because that's not with our hardware. I am a partner of CommVault, so I resell Metallic. My company also has a partnership with Veritas and Veeam.

I have been dealing with Metallic for my customers.

The product's stability is good enough. But, you have to compare it with other products. For example, I am using Veritas, and I am using it for CommVault, perhaps at home for myself. For the rest, I am selling. I am not doing the implementation. I'm only selling it.

Technical support is fine if you speak English. So, it is good enough if you speak English. If you prefer your native language, then it becomes a little bit more difficult.

Speaking of Metallic's competitors, they have an advantage in terms of pricing and buying deals or doing some more things in a smarter way. For example, Veritas provides better tools than Metallic. 

You need something in the cloud to do the backup. For example, I use CommVault on my laptop from work, and we use Commvault in the cloud, which is very easy and very good to use. Not Metallic, but with only Commvault, we are backing up to the cloud and our desktop. So, we can use it everywhere. If you have some problem, then you can restore it at home, which is very nice. It works very fine.

My suggestion to others is to size it correctly. I do recommend the products.

Overall, I rate the solution an eight out of ten.

We use the solution for mail archiving and sync application features. We can back up the virtual environment with its help.

They should provide more integration with OpenShift for the solution. Also, its support could be better.

We have been using the solution for five years.

I rate the solution's stability as an eight.

We have four solution users in our organization. I rate its scalability a nine.

The solution's technical support team resolves the queries efficiently. However, it takes time to respond.

Positive

I have used IBM Spectrum Protect before. I have attended training sessions and implemented them as well.

The solution's initial setup process is complicated. One needs to know the product in-depth for easy deployment. It takes a couple of hours but depends on the type of environment. Also, one executive with good knowledge can conduct its maintenance process efficiently.

The solution's cost is reasonable. I rate its pricing a nine.

I recommend the solution to others and rate it as an eight.

I am a certified administrator with Commvault. 

Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.

The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.

Overall, the support, pricing, and interface are all good.

The solution requires improvement with its connection and bandwidth.

I have been using Commvault HyperScale X for five years.

I would rate Commvault Hyperscale X a nine out of ten.

I am using Metallic for backing up Microsoft 365.

The solution has helped our business.

The most valuable feature of Metallic is its flexibility and user-friendly.

The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.

In the future, the solution could add more features to help end-users be efficient.

I have been using Metallic for a few weeks.

Metallic is a stable solution.

I have found the scalability of Metallic to be good.

I found the solution best suited for small businesses.

I found the implementation of Metallic to be simple, I come from a technical background.

I had some assistance from our local reseller for the implementation of the solution.

Metallic is an affordable solution.

I rate Metallic an eight out of ten.

I have not used the solution enough to give it a higher rating.

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

Our customers complain that this is a difficult product to manage.

We have been using Commvault for one year.

This is a stable product.

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

I have experience with several backup and recovery solutions, including product by Veritas.

Licensing fees are billed on a yearly basis.

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

Commvault is easy to use, easy to deploy, and easy to update.

I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.

We have virtualization, but sometimes some virtual machines are not backed up.

For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack. 

We have been using Commvault for seven years, since 2014. 

Commvault is a very stable product. 

We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.

We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily. 

Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.  

Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem. 

The initial setup is straightforward. 

Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer. 

Commvault is too expensive. 

I would recommend this solution. It is a good solution for cloud backup. 

I both use the solution myself and provide services to my clients using the product. Mainly, I use the product for virtual machine backup, Office 365 backup, file servers, SQL Service, Oracle, et cetera.

The diversity on offer is very, very good. Everything is supported. It's great.

The product has a very close partnership with Microsoft with regards to the current implementation, and always has the latest support - or, rather, the support for the latest iteration of software provided by Microsoft or Oracle. It's excellent in that sense.

The solution has been quite stable. It offers reliable performance.

The solution is very scalable.

The pricing is quite good. We have no complaints in that area.

It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.

It should be easier to implement for tech people. Right now, it's quite difficult.

I've been working with the solution for 16 years or so. It's been well over a decade. I've got a lot of years under my belt with it.

The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The product can scale. If a company needs to expand it, it can do so. There shouldn't be any issues.

We might have about 150 users on the solution currently.

We've been in touch with technical support many times. They're okay. Just good, not great.

Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems. It's just not going to work.

The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.

We have about 10 engineers that can handle the deployment and maintenance aspects of the product.

The pricing is quite reasonable and more than fair. It's not overly expensive.

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.

We are the most important communications company in Argentina. We deal with a large variety of customers. We are partners of Commvault and I'm the company founder. Our company provides IT solutions. 

Commvault has a unique administration platform and interfaces, providing backup, archive, reporting and replication features. Commvault has more features than its competitors. Net Backup, for example, doesn't integrate a lot. Commvault has only one platform and this is important for the customer. They don't have a large market share in Argentina but whenever we present it to our customers they like the product and want to do a proof of concept.

The product could be easier to implement, they could create a new console to configure the solution. I'd like to see improvements on the user interface, support, pricing, and integration with other solutions. They could also improve their marketing of the brand.

I've been working with this solution for almost seven years. 

The stability is good. 

The scalability is good. 

The initial setup is easy. Deployment time is dependent on the infrastructure of the customer.

This is a relatively new solution for customers in Argentina, so I go to a lot of effort to know the solution well and to present it to our customers. It's not easy but I think that when the customer becomes familiar with the solution, many want to change to it. The stand out aspect of Commvault is that it supports its clients on a unique platform. Whether it's underlying solutions, cloud solutions, SAP Hana, for example, replication backup, archiving, reporting, all of this is one platform. I would suggest starting with small solutions, to learn the product and see if it's the best option for your needs.

I would rate this solution a nine out of 10.