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Hayam Salem - PeerSpot reviewer
Technical Presales Engineer at Adaptive Solutions
Reseller
Top 10
A stable solution that helps recover virtual machines
Pros and Cons
  • "The return points are very valuable."
  • "The pricing of the solution can be improved and made cheaper."

What is our primary use case?

The solution is mostly used for backups as customers ask for virtual machine backups.

How has it helped my organization?

A lot of customers have lost their data and Commvault Backup & Recovery has helped recover it.

What is most valuable?

The return points are very valuable.

What needs improvement?

The pricing of the solution can be improved and made cheaper.

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Commvault Cloud
June 2025
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For how long have I used the solution?

I have been working with Commvault Backup & Recovery for two years. 

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

Commvault is a scalable solution. At present, medium businesses work with the solution. I rate the scalability a nine out of ten. 

How are customer service and support?

The technical support team is good. I rate the support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten. 

What other advice do I have?

I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
General Manager of Sales at Ashtech Infotech Pvt Ltd
Real User
Helps with cloud and data backup
Pros and Cons
  • "We use the solution for cloud and data backup."
  • "The tool should revise its licensing."

What is our primary use case?

We use the solution for cloud and data backup. 

What is most valuable?

I like the tool's Metalix compatibility and data availability. My customers also enjoy easy licensing and configuration. The tool also offers protection from ransomware. It offers easy integration with the cloud. 

What needs improvement?

The tool should revise its licensing. 

For how long have I used the solution?

I have been working with the solution for five years. 

What do I think about the stability of the solution?

The product is stable and works fine. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The toll's technical support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product is easy to setup. We will first understand the customer requirements and then install the latest version of the solution. We need to also setup a backup policy configuration. The product's installation can be handled by a single person. The tool's deployment depends on the customer environment and policies. It can take anywhere between three days to two months for the solution to deploy. 

What other advice do I have?

The tool is a feature-rich product. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Commvault Cloud
June 2025
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Diego Torres - PeerSpot reviewer
Founder at AT Vault
Reseller
Top 20Leaderboard
Multiple backup source capabilities, good support, and flexible
Pros and Cons
  • "The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
  • "In an upcoming release, the reports could be better."

What is our primary use case?

I have used this solution within the past 12 months.

What is most valuable?

The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible.

What needs improvement?

In an upcoming release, the reports could be better.

For how long have I used the solution?

I have been using Commvault Complete Data Protection for approximately 

How are customer service and support?

The support from Commvault Complete Data Protection is very good.

How was the initial setup?

The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.

What other advice do I have?

Commvault Complete Data Protection is the number one solution in its category.

We use one to two backup specialists for the maintenance of the solution.

I would recommend this solution to others. It has worked well.

I rate Commvault Complete Data Protection a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical support at Foresight Software Solutions Pvt Ltd
Real User
Top 10
Provides a stable solution with a cloud-based option that is easier to learn
Pros and Cons
  • "With the use of the cloud, the solution is easy to learn."
  • "Commvault Complete Data Protection would benefit from improving their training resources."

What is our primary use case?

The primary use case of Commvault Complete Data Protection is purely to protect the data in the database.

What is most valuable?

With the use of the cloud, the solution is easy to learn. 

What needs improvement?

Commvault Complete Data Protection would benefit from improving their training resources. Some of the topics are very complex and are difficult to explain to our customers. The configurations are complex for users compared to other solutions. 

For how long have I used the solution?

I have been using Commvault Complete Data Protection for four years.

What do I think about the stability of the solution?

This solution is stable. Every three months they perform maintenance and release the latest service.

What do I think about the scalability of the solution?

We currently have approximately 30 customers that use Commvault Complete Data Protection. 

How was the initial setup?

The initial setup of Commvault Complete is more complex when compared to some other products.

What other advice do I have?

I would recommend Commvault Complete Data Protection to anyone who is considering implementing the solution into their organization.

Overall, I would rate the product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Diego Torres - PeerSpot reviewer
Founder at AT Vault
Reseller
Top 20Leaderboard
Provides efficient availability of servers and administers multiple solutions
Pros and Cons
  • "The product has the best features for scaling up and administering all the solutions from a single platform."
  • "There is room for improvement in the data center application running on the cloud for the platform."

What is our primary use case?

We use Commvault HyperScale X for effective backup, recovery, and archiving of hardware and software solutions.

What is most valuable?

The product has the best features for scaling up and administering all the solutions from a single platform. They provide a duplication database as well.

What needs improvement?

There is room for improvement in the data center application running on the cloud for the platform.

How are customer service and support?

The technical support is good. However, the support company is quite expensive.

How would you rate customer service and support?

Positive

How was the initial setup?

We provide a complete installation for the product. It has medium complexity. One can set it up by reading the documentation. But in many cases, one needs technical support from the vendor or partner.

What's my experience with pricing, setup cost, and licensing?

In our country, hardware solutions are very expensive. But the product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors like HP, Lenovo, or SuperMicro using its certification.

What other advice do I have?

The product provides the availability of servers. If one server is down, the other two work in that space. You get all solutions in one product and don't have to worry about the type of server, storage, or switch network you need to buy to set up the backup software.

I rate Commvault HyperScale X a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical support at Foresight Software Solutions Pvt Ltd
Real User
Top 10
A scalable and stable solution with a straightforward setup
Pros and Cons
  • "The solution is scalable."
  • "The solution is expensive in comparison to similar solutions."

What is our primary use case?

We deploy the solution on cloud and on-premises, but when we want to go on-premises, we need at least two servers, like CommServe and MediaAgent. Whereas we can use cloud from anywhere, like a web interface, without having a MediaAgent. Everything is flexible in the web console.

What needs improvement?

The solution could improve its security.

For how long have I used the solution?

We have been using the solution for approximately eight months and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We have had a good experience with customer service and support. I rate them an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The setup timeframe depends on the bandwidth in the network and the gateway. First, we need to configure a gateway and then configure the endpoint as a physical server. There is only one endpoint, and there is no need to take a gateway or install it. Instead, you can configure it directly to the cloud.

What about the implementation team?

We deployed the solution in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive in comparison to similar solutions.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.