Commvault Cloud Reviews

We prefer Commvault because they are backup agents who have a vision about what we can do with applicable backup solutions. I have one solution with five local backups and remote backups between the five. First-line core backup and synthetic full backup for applications. These are our policies and logic to access the files and take over or restore files.

The main differentiator here is that Commvault has many features. You'll have to explore these features to gain knowledge about them, or you wouldn't know it's there.

Commvault's many features can be explored to get more value from more solutions.

The implementation is very difficult and should be improved and made easier. There are many features to explore to create more value from more solutions.

We want to do a course and explore the possibility of obtaining certification. This will help us gain a more comprehensive understanding to create solutions more efficiently. The most important thing for me is to have more courses and more possibilities to receive online certifications.

I have been using Commvault for a few weeks.

Commvault is stable but more difficult to understand without the technical specifications.

The initial setup is complex. I tested Commvault, investigated options, and checked that I had the right conditions to install. It took a lot of effort and two people to install it. It took us about two months to install Commvault.

I used documentation provided by Commvault and visited some forms, but I mainly used documentation from Commvault.

Another IT professional and I installed it in-house. We did it by following the documentation step by step, and some steps were more difficult than others.

I would recommend Commvault to potential users. I'm satisfied with this solution.

On a scale from one to ten, I would give Commvault a ten.

We are using Commvault as our main backup software.

Commvault is very broad in its possibilities to keep the backup environment up and running.

What I like about Commvault is that it's very robust. When an interruption takes place due to an incident, the signaling and notification are very extensive. Usually, there is a good direction towards the solution if there is a problem. Commvault is very self-supporting and the software tries to solve any issues by itself.

There is a bit of an overkill in functionality, especially in the interface, when you decide to deploy all of the software. I'm talking specifically about the Java console, which is the one we are using because it has all of the features that Commvault has in it. With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue.

The web console is more organized than the Java console, although it lacks some features.

In the next release, I would like to see different options made available for hot versus cold data.

I have been using Commvault for six years.

We have not been in contact directly with Commvault for technical support. We have a partner who takes care of all of the issues if any Commvault intervention is needed.

We are currently working through what we need for disaster recovery in general, and Commvault already has a major place in that. However, there are several things that we do not currently use, so there may be an option to use more of it for that benefit. For example, the product supports archiving capability, which is something that we do not use at this time.

In summary, this is a good backup solution but considering my comments on the GUI, it is not perfect.

I would rate this solution an eight out of ten.

We can use it on-premises and in the cloud. 

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

I have been using this solution for a year.

It is stable.

It is easy to scale.

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

Its cost is reasonable, but anybody else can do better benchmarking.

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

We are a service and solution provider, and we use Commvault to secure our client's data. Our motto of security is to secure the data and using this is very important. We are providing services to commercial and financial companies, so our data is critical.

We have two options for backing up data. We have a DR site, and we can also back it up on-premises.

This is a very technical solution that I would like to see Commvault offer customer support and marketing development resources in India. To my understanding, there is no marketing development team in India and we face problems when we speak with Commvault about these things.

When we send a query to Commvault, they take a long time to answer our questions. It can be very difficult to contact the Commvault team. Whenever we try to contact them, we are transferred to other distributors.

We have been using Commvault for the past full year.

Commvault is a stable product.

This solution is scalable, and we have more than 5,000 users that are using SAN services.

We don't require technical support or customer support from Commvault, as we have a dedicated team for the product.

The initial setup is straightforward.

The deployment was done in-house.

We have a dedicated Commvault team of 25 members. We have a test area, where Commvault and other products are tested. We have, for example, the Commvault test cases, data center test cases, computer testing, hyper-converged facilities, and more.

In India, this is a very expensive product.

We have not evaluated other options, as we are focusing on Commvault.

When we first started using Commvault, we had many problems. They were on a daily basis and including things like data access and data loads. At this point, we are no longer facing problems.

This is a product that I might recommend, although it depends on the scenario.

I would rate this solution a four out of ten.

We use Commvault as our main backup solution.

Commvault is also a very reliable backup solution; this is one of our main use cases. There are several other use cases, but backup is the most dominant feature.

Our organization has between 500 to 1,000 employees. The IT department and a few admins use this solution.

Commvault has a very extensive report section, at least in the Java console and web console. There is a transition being made from Java to a web console currently, which offers a more sophisticated, more advanced, and more modern interface. 

I have been using Commvault for over eight years.

Commvault is both very stable and scalable.

The technical support is very good. We don't get direct support from Commvault as our first line of support; there is an intermediate organization that is very capable, who are masters, the highest degree of admins — they provide us with support. If there's any problem or any advice that we need, they are always available to support us.

The initial setup is rather complex, especially when switching versions.

The price could always be lower. I do not have the exact pricing information but I know it's not cheap.

We would like to evaluate other options. Other products could be more suited to our needs, but currently, we don't have the time to evaluate other options.

Think about your backup strategy before you begin making a blueprint — that's very important. Do not deploy it and then try to change it. This will only lead to unnecessary difficulties. What are the needs of your organizations? RTO and RPO are also very important. If you want to switch versions or solutions once it has already been deployed, it's not impossible to do so, but it's going to take some serious time and effort.

On a scale from one to ten, I would give this solution a rating of eight.

In every product, there is always a balance between the features and how you use them. This solution provides many options; however, If you want to understand and use all of the features that are available, as there are so many, it's going to be quite difficult. I think that's quite common with every application: you use a specific set of features that you're used to and which are easy to use. There are almost too many features; it's almost too much for an admin to handle — It's just overkill. 

A more simplified interface or front-end would be more preferable. This is not to say that the back-end should be easier, it can be complex. Moreover, it needs to be complex to satisfy demanding customers.

We use it mostly for backup and sell it to our customers. We are moving more into data management. Our customers also use it for data classification, it's becoming a major role. 

The previous version of Commvault was complex from a licensing point of view. Veeam is taking up the virtualization space. 

It helps my customers recover data and to replicate the data as well. 

Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool.

With other products, you need to have different management tools.

They don't market their products well. They don't do a lot of marketing to enable them to move forward. 

It's a very good product. It works. If their marketing was great, the product would sell itself. It's harder because their competitors have much better marketing. Everybody knows Veritas and Veeam because they market well. If a customer chooses Commvault, it would be the first time they've heard of it. 

My company has been using it for the last five years. 

Scalability is great. In the new license model, I can scale it on the virtual environment. We are going to increase our Commvault center in our data center. The maintenance will increase. 

Their technical support is very good. I am very satisfied. I work with somebody who is connected to the development side as well so they make sure to implement changes if we encounter issues. 

Commvault is an enterprise product set and Veeam only started the virtualization layer. Commvault is already at the front. Veritas has a lot of appliances and Commvault only started doing appliances a few years ago. Veritas marketed their appliances aggressively but Commvault didn't. I think Commvault is moving into data management. 

It's not that easy to implement. It takes some time to implement and make it work. It was complex to implement and understand how to get everything correctly. 

Commvault changed their model to make it easier for partners and customers to understand. Before there were 16 licenses for one area but now they've made it easier to work.

Understand the way it works in terms of sizing and configuration. As soon as that is correctly done, it's not so difficult to understand. 

We are a partner for Commvault and our role is to implement the solution for our customers. Our customers in Egypt are in the banking and financial sector. They use Commvault to back up their data. We help in sizing the workload of the customer, designing the solution and implementing it. We also support the customer if they face any issues.

We have a hybrid implementation. The first target for the backup is on-premises and the offsite backup is on Azure cloud.

The solution provides us with a single platform to move, manage, and recover our data across on-premises, hybrid, and cloud locations. We completely depend on Commvault for managing our data, from backup to restore to replication.

Commvault saves significant time for administrators. It also saves on infrastructure costs by being able to manage what were disparate data management solutions in one place. It saves us on a monthly basis. It also has embedded deduplication which works well. It saves about 90 percent of the front-end data.

In terms of recovery, it depends on the teams that we restore for. Sometimes we restore for the database team, and other times for the application team when they add a new feature or change something and they need to roll back. Also, sometimes our users are attacked by ransomware or by a virus or trojan, and their data is encrypted or deleted. Commvault has helped us in these scenarios. It has always been successful in restoring the backup. 

Commvault's compatibility matrix is tops. It supports almost any workload and technology our customers have.

It provides fast backup and fast restore. The amount of time it takes depends on the size of the restored data, but Commvault has a good feature through which you can add many streams when restoring. That helps us in restoring rapidly. In my opinion, Commvault is one of the fastest solutions when it comes to restoring. I use competitive solutions, such as Veeam and Rubrik, and Commvault is the fastest among them, in both backup and restore.

It integrates with many cloud providers, like Azure, AWS, and Google Cloud Platform. Also, all workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With Commvault we can rapidly back up and restore any application we add to our environment.

Commvault software can be implemented on any hardware. This helps when we are competing against another backup solution. It helps win customers.

The Command Center is good. It has a good dashboard and it's very easy to use. It gives us a view of about 85 percent of the environment, because something like tape configuration and monitoring are needed. In the new version they have added good features and they have worked on improving the documentation.

The dashboard provides a good view into any issues so that users can address them. It provides understandable messages when there are errors, telling you where the issue is, and you can research the error code or send it to Commvault for help.

One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works. 

After a customer understands it, he can improve and add to the configuration.

I have been using Commvault for around three years.

It's a very stable solution.

It is also scalable.

The efficiency of Commvault's support is something that, it seems, the vendor needs to pay attention to. At times, when we open a support case, it can take two to four days to find a solution and close the case. 

The setup process is complex. The person who implements it has to pay close attention to certain things. The index cache must be in SSD storage, and the same is true for the deduplication database. The sizing of the CommServe must be done well. In terms of agents, and other features, everything must be calculated very well. All these things will affect the performance in the future.

It can take hours or days to implement, depending on the project. The administrative part of the deployment takes about a day, but the integration part can take from three days to a couple of months, depending on the size of the project.

After we do the first implementation, the customer can do future implementations. 

Commvault has advanced its licensing in the last year with its complete licensing solution. The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing.

In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.

You need to size the CommServe and the agents very well because it will help the performance.

Overall, Commvault is a good solution for midsize and enterprise companies.

We are using this solution to backup our public and private cloud data. It is very compatible with all backup types and environments. It backs up our databases, as well as other systems such as email and files.

We are using a KVM system in our cloud, and this solution works very well with it.

With Commvault, we provided trusted environment to our customer and increased our incomes with new customers.

The Commvault Console is very good, as it is capable of archive and backup in the same system.

This solution is very successful at cross-platform replication. 

Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience.

We have been using this solution for about three years.

This is a very stable product, and in fact, one of the reasons that we choose this solution.

This is a scalable product.

We have been using it more frequently in the past three months, and we have ten companies as clients who are using it for their backups. I do not know how many users they have. We are planning to increase usage.

We have been using technical support, and the response time is very acceptable. We have had no problem with support for this solution.

We previously used Acronis as our backup solution in this company, but it is not a stable product. It fails as we need to restore a backup, and we needed a stable product. We also needed support for many different platforms. I had worked with this solution at my previous company six years ago and was familiar with it, which is why we choose it.

The initial setup of this solution is not complex, and it was not hard for me.

The deployment takes between two and three hours.

We deployed this solution in-house, with our experience. We have a backup team of five people who are in charge of deployment and maintenance, although the team consists of three main people. They are backup administrators and backup experts.

We did not evaluate other options before we switched to Commvault from Acronis.

This is a product that I recommend because it is stable and has good support. However, it still has some limitations and can be improved.

I would rate this solution a nine out of ten.