- User friendliness
- Ease of implementation
- Vendor responsiveness
Sr. Product Manager iApps at a tech vendor with 501-1,000 employees
We like the ease of implementation and how it is user friendly.
What is most valuable?
How has it helped my organization?
Bonitasoft helped us automate complicated and labor intensive processes
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
Buyer's Guide
Bonita
June 2025

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How are customer service and support?
Customer Service:
Good. Timely and adequate.
Technical Support:Good. Timely and adequate.
Which solution did I use previously and why did I switch?
No
What about the implementation team?
In-house implementation
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Consultant at a consultancy with 501-1,000 employees
A BPM platform with a wide range of connectors
What is most valuable?
** Collaborative model based on a shared BPM repository ** Business process models and various integrated Look'n'feel Custom ** Assistance for queries creation, connectors and component services ** Java REST API + EJB2/EJB3 and Clustering ** Research data and processes + Error Handling ** Application server Tomcat, JOnAS, JBoss, and Weblogic and other ** Multiple connectors (ERP, CRM, Web Services, Social Networks, ECM, Google products, couriers ... etc..) for free use ** Mobile portal available (rendering and performance not tested yet) ** BPM engine used on platform or isolated ** Research modules on our implemented data and processes
How has it helped my organization?
N/A
What needs improvement?
* The support is mandatory to access all features (Subscription), may they can have a different business model * Requires programming knowledge for implementation and management of heterogeneous connectors. I'll advice to combine some features/connectors for internal offer without using an external editor * Rules engine recently added and with gaps, must be optimized
For how long have I used the solution?
I used Bonita for prototypes and small projects to demonstrate its functionnalities
What was my experience with deployment of the solution?
Yes, some because lack of knowledge on the product
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
I didn't test the product in greater perimeter.
How are customer service and technical support?
Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also
Which solution did I use previously and why did I switch?
No
How was the initial setup?
A little complex for a non initiate person
What about the implementation team?
I was the vendor...
What's my experience with pricing, setup cost, and licensing?
N/A
Which other solutions did I evaluate?
Yes, for the study. ACTIVITI, IBM BPM and BIZAGI
What other advice do I have?
It's a good product and a rich service behind that
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Bonita
June 2025

Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Software Engineering Team Lead at a tech services company with 11-50 employees
Useful detailed documentation, reliable, and beneficial connectors
Pros and Cons
- "The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."
- "Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."
What is our primary use case?
I use Bonita to build web applications.
What is most valuable?
The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.
What needs improvement?
Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated.
For how long have I used the solution?
I have been using Bonita for three months.
What do I think about the stability of the solution?
Bonita is stable.
Which solution did I use previously and why did I switch?
I have used Camunda previously and Camunda is more lightweight than Bonita.
How was the initial setup?
The initial Bonita is easy, but there are a lot of steps to follow. The setup should be easier for designers.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of Bonita.
What other advice do I have?
I rate Bonita a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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