We are in the early stages of testing this solution. It is used for business process automation.
Partner at a consultancy with 11-50 employees
Beneficial low code platform, easy installation, but IoT connectivity needs improvement
Pros and Cons
- "One of the most valuable features is you can create without coding, it is a low code platform."
- "There could be an improvement in IoT connectivity."
What is our primary use case?
What is most valuable?
One of the most valuable features is you can create without coding, it is a low code platform.
What needs improvement?
There could be an improvement in IoT connectivity.
For how long have I used the solution?
I have been using this solution for a couple of days.
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Which solution did I use previously and why did I switch?
We have used Novacura.
How was the initial setup?
The installation was easy.
What about the implementation team?
We have an internal team that does the implementation of Bonita.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
Which other solutions did I evaluate?
We have evaluated Pega.
What other advice do I have?
I rate Bonita seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, ICT Department. at a financial services firm with 1,001-5,000 employees
Good user interface and the community support is helpful, but better documentation is needed
Pros and Cons
- "The user interface is better than all of the open-source BPMs that I have tried."
- "I have run into a lot of problems because there is not enough documentation."
What is our primary use case?
I have been using Bonita to develop processes using the Bonita Studio. We have only been using it for simple, object console processes.
What is most valuable?
The user interface is better than all of the open-source BPMs that I have tried.
What needs improvement?
I have run into a lot of problems because there is not enough documentation. They should include more examples, as well as sample source code.
How are customer service and technical support?
We have to relied on community support because we are using the open-source version. There are community websites available to help.
What's my experience with pricing, setup cost, and licensing?
We are using the Community Version, which can be used free of charge.
Which other solutions did I evaluate?
I was having some trouble running my processes so I have compared Bonita with some other open-source BPM solutions.
What other advice do I have?
In general, Bonita is a very good solution. It is open-source and has a good UI. I find that it is the best in terms of management for BPM features.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Bonita
June 2025

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Senior ICT Consultant/Project Manager at Qualisys
An easy setup and good user interface but modules are limited in the community edition
Pros and Cons
- "The solution is stable. Even the older versions are stable."
- "The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
What is most valuable?
The solution has good graphics and a good user interface.
What needs improvement?
The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable. Even the older versions are stable.
What do I think about the scalability of the solution?
I'm not a developer and the community edition is limited, so I can't speak to the scalability of the solution. I'm the only user of the solution in the company. Currently, I'm testing it to see how it works.
How are customer service and technical support?
I've never had to contact technical support.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution.
How was the initial setup?
The community version of the solution is very straightforward to set up. It was quick to deploy on the desktop.
What other advice do I have?
We use the on-premises deployment model and the Bonita Community Edition of the solution.
I can recommend the solution. It's very robust. I'd rate it seven out of ten; I'd rate it higher if the community edition was able to offer more collaboration capabilities.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ERP Functional Specialist at Aryasasol
Helps us to create the process, pages, and forms and is easy to use
Pros and Cons
- "This product is very easy-to-use and user-friendly."
- "It is missing some important features that other products have."
What is our primary use case?
I use this as part of my solution for BPM (Business Process Management) development.
What is most valuable?
The most useful feature for me is using Bonita as part of my modeling process. I use Bizagi and Bonita together to create the process, pages, and forms.
What needs improvement?
In my experience, the response with the desktop application and the mobile application lag a bit and the product needs to improve in that way. I should be able to type the text — for example, type the CSS — and the code should generate automatically with little lag at all. This would make Bonita much better.
I think Bonita is a powerful BPM but it seems to be lacking some features compared to other products. First, they need to improve the form builder and the page designer. If I could add to the product, there are features I think would make it more complete. For example, I recently researched ProcessMaker and it has additional features for the framework, support desk, and a workflow engine. Bonita does not have a workflow engine and I don't think that Bonita can connect to the API through other systems or not. If it doesn't have that ability to connect to web API to test their service, testing seems incomplete. So Bonita is easy to use but it seems to be missing some powerful features that competing products have.
I think the most important feature I would like to add is a mobile version of the Bonita application. The organization manager, or other executives in the organization, need to be able to connect to the BPMS with a mobile application when they are outside of the company. It's very important that the BPMS supports a mobile application with full access to all of the features. For example, if I am in sales and I have a Bluetooth device, I need to be able to access all parts of the application from remote locations and it should be responsive.
For how long have I used the solution?
I have been using this product for about six months
What do I think about the stability of the solution?
Bonita is stable. The view of the resulting web pages is not always right in either the mobile or desktop version and needs revision for improving response time. But the product itself is stable.
Which solution did I use previously and why did I switch?
Really I use two products at the same time for business process management. I think Bizagi is a powerful software or tool for organization, but Bonita is user-friendly and easy-to-use — easier to use for development. Bizagi has a lot of features that Bonita doesn't have. Together they have all of the functionality I need.
How was the initial setup?
The product installed easily and it was not hard to get started using it.
What about the implementation team?
I did the installation myself.
Which other solutions did I evaluate?
For my R&D, I used trial versions to compare Bonita with the other BPMs like Bigazi, Appian, BPM Anywhere and Oracle Suite. After comparisons, I chose Bonita for my application because it was easy-to-use.
What other advice do I have?
On a scale from one to ten where ten is the best, based on my experience, I would give it an eight. It is not a ten because it needs to improve in feature availability.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Center of Excellence Technical Lead at a tech services company with 10,001+ employees
The community has useful resources and it is easy to pull information from there
Pros and Cons
- "I really enjoy using the workflow management."
- "We are struggling a bit with integrations."
What is our primary use case?
I am using it in a development/pre-production environment for testing.
How has it helped my organization?
not used in production.
What is most valuable?
I really enjoy using the workflow management tool.
What needs improvement?
We are workiong hard to get integrations nailed down.
For how long have I used the solution?
I have been evaluating the solution for the last month.
What do I think about the stability of the solution?
I can't evaluate it yet as it has has not been moved into any UAT or production environment.
What do I think about the scalability of the solution?
Not evaluated yet.
How are customer service and technical support?
For most of the issues, I can find support in the Bonita community. There are useful resources from the Bonita community. It is easy to pull information from the community.
Which solution did I use previously and why did I switch?
I found it when I was searching the Internet for open source solutions. I found a couple of recommendations for Bonita so we added it to our testing platform candidates.
How was the initial setup?
The initial setup is not easy, but manageable when in virtual environment. We are testing the docker container option.
What about the implementation team?
In-house
What's my experience with pricing, setup cost, and licensing?
The Community Edition comes free of charge.
Which other solutions did I evaluate?
We are considering Bonita over other BPM solutions because of its querying tools.
What other advice do I have?
Rely on the community.
I have it working with Docker and Virtual Machines.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Financial Systems & Data Warehouse Department at a energy/utilities company with 10,001+ employees
Integration with Java is an advantage but a more user friendly interface is needed
Pros and Cons
- "Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."
- "It would be nice to have a wizard to help walk through the development process and create a backbone."
What is most valuable?
The ability to integrate with Java modules and Java injections is an advantage over other products in the market.
What needs improvement?
Other products are much easier to get started with because they offer wizards. It would be nice to have a wizard to help walk through the development process and create a backbone. Then, after this, you can just develop and create additional features through Java injections, etc. It should be possible to develop at a higher level.
A more user-friendly interface, especially for beginners, would be a good improvement.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
I have not had any negative experience with regards to the stability of the platform. I use other products, especially for Beta integration purposes, and these are not as stable as Bonita. Compared to other products on the market, Bonita presents a pretty acceptable level of robustness.
What do I think about the scalability of the solution?
I do not have experience in scaling up the platform but I expect that it is similar to other products.
We have approximately fifty people using this solution, all of which are end users.
How are customer service and technical support?
I did not have occasion to speak with technical support.
Which solution did I use previously and why did I switch?
The solution that I used prior to this was developed in-house and it is difficult to compare because it does not exist as a market product.
How was the initial setup?
The initial setup is not easy compared to other products. To me, it is acceptable, but there are other vendors who provide much more guidance for the customer.
What other advice do I have?
Maybe for beginners, there are more friendly products, but for users who are a bit more experienced, and I'm not talking about experts, I think that Bonita is a pretty good choice.
I have not experienced any limitations that blocked our implementation that was agreed upon by the client.
My advice for people looking to implement this solution is to look at what Bonita can offer, and then review and compare other products. After this, gather some experience or review the market to search for experts who can facilitate or support the implementation.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Desarrollador Senior Bonita BPM with 51-200 employees
Great product that is powerful in developing applications
Pros and Cons
- "It is a great product that is powerful in developing applications."
- "There is a considerable learning curve."
What is most valuable?
It is powerful in developing applications.
What needs improvement?
The GUI designer must be improved. When you generate a form it does not generate so well.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
I have not encountered issues with stability.
What do I think about the scalability of the solution?
I have not encountered issues with scalability.
How are customer service and technical support?
I would rate the level of technical support as highly effective.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
This solution was relatively complex to implement.
What's my experience with pricing, setup cost, and licensing?
This is a very good financial choice.
What other advice do I have?
It is a great product but it has a considerable learning curve.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Dueño at a tech services company
Java integration is powerful enough to solve any complex problems
Pros and Cons
- "Process automation with Bonita BPM is really easy."
- "Automation in vacation of a human resources replacement would be a good improvement in the product."
What is most valuable?
- Process automation with Bonita BPM is really easy.
- Price to service ratio with Bonita BPM is good.
- Forms to interact with users are really good in Bonita BPM.
- Integration with existing systems is easy with Bonita BPM connectors.
- Java integration is powerful enough to solve any complex problems.
How has it helped my organization?
I have solved a lot of Banking problems using Bonita BPM, from customer hiring to credit evaluation.
We have developed more than 20 processes in banking industries using the Bonita BPM platform.
What needs improvement?
Automation in vacation of a human resources replacement would be a good improvement in the product.
For how long have I used the solution?
I have been working with Bonita BPM for five years.
I have used Bonita BPM since version 5.10. The current version is 7.5.
What do I think about the stability of the solution?
The product runs steadily stable every time.
It is recommendable to use a stable version. This means do not use a new version. In example, if the last version is 7.6 it is recommendable to use the last update of 7.5. This is nothing different to other softwares.
What do I think about the scalability of the solution?
I never had scalability issues.
How are customer service and technical support?
I rate technical support with a nine out of 10. They have two support centers and they can cover all the time zones. Depending on the level of contracted support they can answer in a day or hours.
Which solution did I use previously and why did I switch?
I do not use a previous solution but I tested some others before I used Bonita BPM.
I chose Bonita because their price/service relation. You have a good value for your money invested in Bonita BPM.
How was the initial setup?
Initially with version 5, it was really simple to develop our first solution. We could to program our first solution without any training course. We used a consultant service just to configure our production server.
Now, I think that a training course is a good idea to apply the better practices using the product.
What's my experience with pricing, setup cost, and licensing?
The price is good, but I do not like the process instance annual quantity pricing base used today.
Nowadays, I think the price would not be good for small companies. For medium and large companies, it could still be a really good option.
Which other solutions did I evaluate?
We considered ProcessMaker initially, but in those times (in the year 2012), Bonita was really the best option.
What other advice do I have?
If you are trying to use a BPM solution for a core business implementation, I would strongly consider to use a subscription version (a licensed one). Do not use a community edition for business core implementations: Just because of the support service. In the community edition, you will be quite alone because Bonita BPM community is not as active, like others.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partnership with Bonitasoft, SA.

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Updated: June 2025
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I totally agree with "In the community edition, you will be quite alone because Bonita BPM community is not as active, like others."